What does tennis have to do with serving clients better?

Wednesday, March 21, 12

My how times have changed

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Change happens

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But tennis is just the start

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Remember these?

Wednesday, March 21, 12

June 2006--Google launches first non-email cloud product

July 2006--Twitter launched

August 2006--Amazon EC2 cloud product released in private beta

September 2006--Facebook opened to the public

June 2011--Google+ launched-more than 25 million users in 4 weeks

April 2010--iPad released in US

July 2008--Apple launches the App Store

November 2007--Kindle released in US

June 2007--iPhone released in US

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So what can lawyers learn from tennis?

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Lesson 1: Master the

basicsWednesday, March 21, 12

Lesson 2: Know youropponents

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Lesson 3: Know yourweaknesses

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Lesson 4: When indoubt call it

out

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Lesson 5: Percentage shots

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Lesson 6: Keepyour eye on

the ball

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Lesson 7: It’sall about footwork

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Lesson 8: Adapt to changes

in the game

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Lawyers cannot afford to be left out of the loop

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3 major technology trends:

• Social Media

• Mobile Computing• Cloud Computing

Wednesday, March 21, 12

Is it the beginning of an evolution?Wednesday, March 21, 12

Or, the beginning

of a revolution?

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Or even, the beginning of a new era? Wednesday, March 21, 12