pmsoft partners_smmapper_march_2012
TRANSCRIPT
© Copyright 2011 PMsoft Partners 22© Copyright 2011 PMsoft Partners
• Our company & team
• Business Issues
• Our proposed solution
• Live Demo
• Customer Use Case
• Roadmap
• What’s next?
Agenda
© Copyright 2011 PMsoft Partners 3
Who is PMSoft Partners?
People• Highly experienced Service Management professionals (15 years of
experience in average) • Deep technical background in CMDB & Dependency Mapping
(development & projects)
Differentiators• Partnered with customers to identify and respond to true customer
issues• Vendors have strong integration and mapping capabilities which
many customers already use, PMSoft Partners eases the process even further by having a dedicated UI and flexible model mappings of all CIs
© Copyright 2011 PMsoft Partners 4
Our Company
http://h20229.www2.hp.com/partner/directory/emea/fr/pmsoftpartners.html
Independent Software VendorSM Mapper is HP Gold Business Partner
IT resources sourcing and offshore development
ITSM projects
Development
Java/J2EE, GWT…
.Net , C#, SharePoint…
PHP, CMS : Drupal, Joomla…
Mobile : Android, iPhone
© Copyright 2011 PMsoft Partners 5
Business issues
The fact
• Managing “quality data” is a critical success factor for service management projects
• Turning raw information into meaningful knowledge is a must have
The difficulty
• Spread out trusted data sources
• The need to share service models between vendors and home grown Managed Data Repositories
• No standards for sharing service models
© Copyright 2011 PMsoft Partners 6
Our proposed solution
A repeatable process to model, collect, integrate, and map CIs
An easy to use & cross technology Service Model Standardization tool - SM Mapper
With the unique goal to reduce the time and efforts to implement CMDB or CMS projects
© Copyright 2011 PMsoft Partners 7
Unique selling points
› Reduced implementation time and costs for CMDB initiatives
› Improved configuration information data quality
› Repeatable process
› Less technical skills required
Innovation: Provisional patent secured in the US for our invention “Intelligent graphical model mapping software for service management and cloud services orchestration”
© Copyright 2011 PMsoft Partners 8
Current Situation
1Stored SQL
2SQL mapping
3WS mapping 4
In Memory or API mapping
5Data Replication
6Maintenance
© Copyright 2011 PMsoft Partners 9
Our approach (1/4) Predefined connectors
© Copyright 2011 PMsoft Partners 10
Our approach (2/4) Intelligent graphical mapping
© Copyright 2011 PMsoft Partners 11
Our approach (3/4) In-memory processing
Mapping processed in HP UCMDB integration studio and other CMDBs
© Copyright 2011 PMsoft Partners 12
Our approach (4/4) Actionable Use Cases
• Data migration • Service models shared across managed data repositories• Service model cost computation• Service catalogue population
© Copyright 2011 PMsoft Partners 13
Functional Use Case
3A change in the AM HP model occurs
2HP AMTree view displayed
4SMMApperdiscovers changes
5New structure added to the AM tree view
6User drags and drops to HPUCMDB
7Service model updated in UCMDB 6
Service Model shared
1UCMDB Tree view displayed
8New mapping available in SMMapper
© Copyright 2011 PMsoft Partners 14
SM Mapper – Features
© Copyright 2011 PMsoft Partners 15
SM Mapper – 3 fold Business model
• Delivered via HP Live Network – PMSoft Partners is HPLN Gold partner
PMSoft Partners is a Vivit member and leads the CMS SIG
• Sub-contracting agreements with HP local implementation partners (Whitlokis, Seamless Technologies, Materna, Steria)
• Technology / OEM agreement with ISVs
© Copyright 2011 PMsoft Partners 16
SM Mapper – Pricing & Packaging
• Delivered on premise or hosted on PMSoft Partners' premises
• Standard license maintenance or monthly subscription based pricing
• SMMapper Foundation package including:• 2 mapping knowledge packs• A kick start training • 1st year of maintenance• Unlimited users
• Additional mapping knowledge packs• Additional service or training day• Maintenance: 20% of net price• Subscription based min 1 year
© Copyright 2011 PMsoft Partners 17
Current list of adapters
• HP UCMDB v8 & 9
• HP Asset Manager v8 & 9
• HP Service Manager v 8 & 9 (Aka Service Center)
• BMC Atrium CMDB v7.5 & 7.6
• Service Now
• CA CCMDB r11 &r 12
• Generic databases model
© Copyright 2011 PMsoft Partners 18
Our roadmap
• Product: SMMapper Spring’12 (April 2012) including:
• Native transformation capabilities (SMMapper adapter for UCMDB allowing to transform data on the fly)
• Additional content for SAP, VMWare, IBM
• Generic web services adapters
© Copyright 2011 PMsoft Partners 19
Learn more at www.pmsoftpartners.com