pmo leadership

Leading

Successful

PMOs

Peter Taylor

www.leadingsuccessfulpmos.com

http://www.leadingsuccessfulpmos.com/

Peter Taylor

Experience: Creativity: Motivation

Author Speaker Workshops - Coaching

Leading Successful PMOs

Leading Successful PMOs is a book to

guide all project based organisations,

and project managers who contribute to

and benefit from a PMO (Project

Management Office), towards

maximising their project success.

Imprint: Gower Published: Oct 2011 Format: 234 x 156 mm Extent: 160 pages Binding: Hardback ISBN: 978-1-4094-1837-5

Quick Quiz

What does PMO mean to you?

The PMO is ...

The Project Management Office (PMO) in a

business or professional enterprise is the

department or group that defines and maintains

the standards of process, generally related to

project management, within the organization

The PMO strives to introduce economies of

repetition in the execution of projects

The PMO aims to reduce project risk through

common practice and quality assurance

The PMO links business strategy to project based

execution of that strategy

PMOs

What is meant by a PMO?

What is meant by a PMO?

And the right strategy

You know, what I love is having people

who look after our business for me and

who help me drive our strategies

forward the PMO does both, which

isnt what all my departments do....

And the right strategy

Again from The State of the PMO 2010

report

64% of the PMOs advise their executives

62% of the PMOs participate in some form

of strategic planning

And nearly 60% of PMO Directors/Leaders

report in to the EVP level or above

Types of PMOs

A PMO can typically be one of 5

types from an organizational

perspective:

A Departmental PMO

A SpecialPurpose PMO

An Outreaching (Supplier) PMO

An Customer (External) PMO

An Enterprise PMO

Models of PMO

Supportive

Aid

Empower

Share

Controlling

Standards

Risk Mgt

Profiling

Directive

Ownership

Guarantee

Unit

Blended PMO combining elements of all three models

And is it real?

All PMOs are not equal

Level 1 Ad Hoc

Few formal definitions

PMO is a trouble shooter

Level 2 - Defined

Project discipline in place repeatable behaviour

Standards and Method and simple Measures

Level 3 - Controlled

Aligned with business goals

PMO is governing, reporting and correcting

Level 4 Measured

Quantitative goals set

PMO KPIs in place

Level 5 Optimized

Continual improvement

PMO drives innovative changes

PMO Acid Test

Get the PMO leader to call your

CEO and then count the

number of seconds before he

recognizes their name...

PMO Acid Test

When was the last time that a

project manager contacted

your PMO asking for some

form of help? ...

PMO Acid Test

Do people ask why they should

use the PMO and do they

know what your PMO does...

PMO Acid Test

What happens when you call

up a PM, do you get straight

through or do they adopt an

avoidance strategy...

PMO Acid Test

Do people ask many times over

where they should go for

project information or project

help...

Now

Established project

management offices result in

projects with higher quality and

business benefits

PWC: Insights and Trends: Current Portfolio, Programme, and Project Management Practices

Now

Building a Project Management

Office (PMO) is a timely

competitive tactic

Gartner Research

Now

With projects in many

organizations becoming global,

involving multiple business units

and locations, the benefits of

PMO are more visible

2012 KPMG report - Business Unusual: Managing projects as usual

The Book

Research

Peter Taylor

www.leadingsuccessfulpmos.com

http://www.leadingsuccessfulpmos.com/

Support

Training

Career

Process

Project Quality

Project Success

Personal Satisfaction

Being part of a PMO

Much improved Better No change Worse Much worse I have always worked in the PMO

The PMO Leaders said:

PMO Leaders said:

1 One size doesnt fit all, flexibility is key

2 Balance well between people and process

3 Never be afraid to promote your PMO and your projects

4 Act like a business leader but have a continued passion for

projects

5 Track the benefits of what you are doing

6 And be a strong leader

The Managers said:

Managers of PMO leaders said:

1 Communicate well

2 Negotiate fairly and strongly

3 Be an agent of change

4 Demonstrate self-managing capability

5 Believe in the business and the projects

6 And know the project world

Recruiters said:

0 5 10 15 20 25 30 35 40 45 50

Method/Methodology

Negotiation Skills

Change Management/Agent of Change

Self Managing/Organised

Communication Skills

Previous PMO experience

Risk Management Capability

Quality Assurance

Strategically Competent

Stakeholder Management Skills

Project Management experience

Recruitment Skills: PMO Leaders

Asia USA Europe

Competency Framework

Business Leadership

Technical Personal

Project Management

PMO Key Competencies

Business Leadership

Technical Personal

Project Management

Be passionate about projects

Be strong in communication

Negotiate well

Be enthusiastic about leading

change

Dont be afraid to be unique

It is your PMO...

Don't let anyone tell you that you

have to be a certain way. Be

unique. Be what you feel you

need to be

The Future

of PMOs

Peter Taylor

www.leadingsuccessfulpmos.com

http://www.leadingsuccessfulpmos.com/

Consistency

The best PMOs have

consistent, repeatable PM

practices across the

enterprise. All projects are held

to the same standards and

requirements for success. They

have also eliminated

redundant, bureaucratic PM

practices that have slowed

down projects.

Consistency

The best PMOs have the most

experienced PMs in place and

have a program underway to

recruit the best PMs, develop

their existing PMs into the best

and to maintain this level of

quality and experience.

Transparency

The best PMOs have clear

visibility into the progress and

cost of all projects. They also

know exactly how resources

are being used. They openly

share this information to all the

appropriate stakeholders

throughout the enterprise.

Flexibility

The best PMOs adapt to the

enterprise's strategic

expectations and know how

to operate effectively within

the corporate structure and

culture. And they are not rigid

in their own structure and

focus in order to adapt and

adopt quickly.

Educational

The best PMOs sponsor training

and facilitate communities of

practice to promote PM best

practices in their organizations.

Such communities of practice

provide PMs with a forum to

share their knowledge and

share experiences.

Methodology

The best PMOs are the

custodians of a dynamic

framework of method to assist

PMs in the delivery of projects.

This includes not only process

but also templates and

guidance.

Assurance

The best PMOs ensure that

quality assurance actually

delivers quality.

Future Progress

1. PMO leaders will continue to build

better relationships with executive

management

2. Improvements in performance

measurement will make it possible for

PMOs to more accurately measure

project health

3. As PMO leaders strive to define their

organizations role, they will move to a

menu of PMO features and capabilities

The Case

Study

Peter Taylor

www.leadingsuccessfulpmos.com

http://www.leadingsuccessfulpmos.com/

Siemens

Siemens 80 billion euro

Siemens

Industry Automation 38

billion euro

Siemens

PLM Software 1 billion euro

Siemens

Me

The Projects

Why a PMO?

300

360

115

13

The PMO 5 Ps

PMIS

PM Information Systems

Promotion

Internal Communications External Communications Marketing Success Stories

Performance Project Profiling

Project Reporting

Dashboard KPIs Scorecard Funding ROI Esc