pma presentation cscmp feb 2014
DESCRIPTION
Fulfillment is at the core of your business. Customers want their items delivered in a quick and cost effective manner, your business should make sure you are listening to the needs of the customer and then delivering effectively. You can improve efficiency and company costs by partnering with a Third Party Logistics (3PL) company to manage the logistics process.TRANSCRIPT
Council of Supply Chain Management ProfessionalsSpring Symposium
February 20, 2014
N A N I T E C
Juan P. Uribe President Nanitec, Inc.Robotic Fulfillment Solutions
Lloyd BargerPresident PMA Fulfillment, Inc.
Future Fulfillment
Future Fulfillment
Receiving
Same As It’s Always Been, But:
More Focus Higher Demands More Competitive
Better
Cheaper
Faster
Shipping
Delivery
Future Fulfillment
Same / Next Day Service Is Not High On Consumers Wish List If They Are Paying For It
1
But It Is A Differentiator For High Service Brands
Free Shipping Is Still A Big Driver Of Customer Shopping Behavior
Customers Want Both
Cost vs. Speed Is Becoming A Dead Argument
1comScore – UPS Pulse of the customer May 2013
Future Fulfillment
Efficiency Will Come From Advanced Automation
Distributed Fulfillment Will Improve Speed And Save Cost
1. Improve Order Processing Efficiencies and Through-put
2. Get Closer To Your Customers
To Give Customers What They Want Companies Must:
Future Fulfillment
Receiving
Pick Face Slotting
Picking Pack Shipping
Bulk Slotting
Automation Such As Pick-To-Light, And Goods-To-Man Reduce Labor Cost By Making Steps More Efficient.
Current Automation
Future Fulfillment
Receiving
Pick Face Slotting
Picking Pack Shipping
Bulk Slotting
Future Systems Will Fully Automate Many of the Fulfillment Functions
See An Improvement In Speed to Ship, Later Cut-off Times, and Less Labor Cost
Future AutomationLoading
Dunnage
Future Fulfillment
Keys: Predictive Purchasing, and Distributed Inventory Management
Fulfillment Will Become A “Cloud” Service, Similar To IT Systems Hosting
Geographic Distribution
• Improve Transit Time
• Reduce Shipping Cost
Fulfillment In the Cloud™
Fulfillment In the Cloud™ is a mark of PMA Fulfillment
Council of Supply Chain Management ProfessionalsSpring Symposium
N A N I T E C
Juan P. Uribe President Nanitec, Inc.Robotic Fulfillment Solutions
[email protected] www.nanitec.com
Lloyd BargerPresident PMA Fulfillment, Inc.405 W. Fairmont Tempe, AZ
Future Fulfillment