pm 0017 project quality management 4th sem mba winter 2015 smu solved assignments

4

Click here to load reader

Upload: monika-handa

Post on 16-Jul-2016

9 views

Category:

Documents


4 download

DESCRIPTION

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected]

TRANSCRIPT

Page 1: Pm 0017 Project Quality Management 4th Sem Mba Winter 2015 Smu Solved Assignments

PM 0017 PROJECT QUALITY MANAGEMENT

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected]

1 Write short notes on:

Plan-Do-Check-Act (PDCA) cycle

Answer: PDCA cycle: He developed the Shewhart’s cycle further and designed his own version called the Plan-Do-Check-Act (PDCA) cycle. In his version, he replaced the study phase of Shewhart’s cycle with the check phase.

According to Deming’s PDCA cycle, organisations can develop quality by planning a change, executing the change, checking the result, and acting accordingly. The four phases in the PDCA cycle are:

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected] Benefits of quality management to an organisation

Answer: There are several benefits of QM to an organisation. The basis of a quality organisation is

the mutually beneficial customer and supplier relationship.

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected] Product quality standards

Answer: An important outcome of the project quality planning process is the identification of product quality standards and specifications applicable to projects. These standards and specifications are the explicit targets to be met because they are the quantifiable definitions of quality requirements.

Inputs to quality assurance process

Answer: Quality assurance process depends on four main inputs, which are as follows:PQMP: The PQMP documents the outcomes of project quality planning. It describes the various quality planning, quality assurance, and control activities that are required for quality management of the project.

Page 2: Pm 0017 Project Quality Management 4th Sem Mba Winter 2015 Smu Solved Assignments

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected] Explain the process of quality control.

Answer: Process of quality control

The process of quality control consists of four steps. Let us study these steps in detail.

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected] Write a note on tree diagram, an advanced quality management tool.

Answer: Tree diagram

The tree diagram is a tool that breaks a category or factor into smaller categories or factors to establish a hierarchical link. It breaks broad categories into finer details and moves from general issues to specifics. For example, a restaurant chain wants to find the factors affecting customer satisfaction.

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected] Explain the cycle time flowchart tool that can be used to analyse project processes.

Answer: Cycle time flowchart

The cycle time flowchart is a process analysis tool that can be used for identifying non-value added activities, blockages, excessive loops, and delays. It presents a detailed overview of various processes and task times so that the overall cycle time can be studied.

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected] Discuss the role of training and development in project quality.

Answer: Role of Training and Development in Project Quality

Page 3: Pm 0017 Project Quality Management 4th Sem Mba Winter 2015 Smu Solved Assignments

Training is an important feature in all project organisations that have embarked on project quality management. These organisations have made significant investment in training and education and have outperformed other organisations that consider training as just another budget item.

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected] What are the issues in quality control in construction?

Answer: Issues in Quality Control in Construction

An organisation can find it challenging to implement QC because it requires a number of activities to be performed and incurs huge costs for the organisation.

Dear students to get solved assignments of SMU MBA WINTER 2015 call us at 8510092683 or mail us at [email protected]