sseairtricity.com

1850 40 40 88 †

100%GREEN

ENERGY

Our incredible electricity welcome offer

10% OFF your home electricity

PLUSUp to

Switch and we’ll give you

€100

*

**

Choose your offer, your way...

1

2

Sign up to our best electricity welcome credit offer & great one year discount.

Pay your first bill, then redeem your €100 Welcome Credit.

Option 1Welcome Credit + Discount

*

18off%

our standard unit rate

Electricity

up to

1

2

Sign up and choose direct debit and ebilling.

Enjoy your great one year discount.

Here’s how it works:

Here’s how it works:

Choose your Home Services add-on

Only OnlyEasypayGas Boiler Service

€8Only

over 12 months

permonth

EasypayHeating Control

€12Only

over 24 months

permonth

EasypayControl Bundle

€18Only

over 24 months

permonth

+€100Welcome Credit

(with DD & eBill)

** 10off%

our standard unit rate

Electricity

up to*

Option 2Just a great discount

*

inc. VAT inc. VAT inc. VAT

Home Services Easypay add-ons are an easy way to pay monthly on your bill for a remote heating control system or your annual gas boiler service - or bundle both together and save.

climote remote heating controls annual gas boiler service climote + 2 years’ annual gas boiler service

OR OR

Find out more sseairtricity.com/homeservices

Our big Electricitydiscount

offer!

Electricity

SSE Airtricity Standard 10%* DD & eBill

Ex. VAT Inc. VAT Ex. VAT Inc. VAT

General Units - 24hr (cents/kWh) 15.65 17.76 14.09 15.99

Day Units (cents/kWh) 16.71 18.97 15.04 17.07

Night Units (cents/kWh) 8.27 9.39 7.44 8.44

*Tariff discounts against SSE Airtricity standard electricity unit rates. All domestic electricity prices quoted from 1 August 2016. Prices may be subject to change. Figures have been rounded to two decimal places. Standing charges also apply. 13.5% VAT rate applies. The Public Service Obligation (PSO) levy for electricity has been set at €6.70 (inc. VAT) / €5.90 (ex. VAT) per month from 1 October 2016. This applies to all domestic electricity customers, irrespective of supplier. Offer is subject to a 12 month contract. Figures correct as of 30 June 2017. This offer is available until 30 September 2017. ^€193.84 is the typical one year saving for customers signing up to the 10% discount off the SSE Airtricity Standard Unit Rate for electricity and claiming the SSE Airtricity Welcome Credit versus €169.64 which is the typical saving for customers signing up to the 18% discount off the SSE Airtricity Standard Unit Rate for electricity. Quoted savings are based on typical industry annual consumption figures (5,300 kWh for electricity) and are inclusive of levies, taxes and VAT. Actual savings will depend on actual usage. Savings based on Urban Domestic 24 hour meter with direct debit and online billing discounts. For eligibility, terms and conditions please visit sseairtricity.com

Standing charges are a combination of the fixed charges associated with providing electricity networks services and a share of the supply costs in servicing your account. Standing charges for electricity vary based on your meter type.

(cent per day) (euro per year)

Electricity Meter Ex. VAT Inc. VAT Ex. VAT Inc. VAT

Urban 24 hr 36.53c 41.46c €133.33 €151.33

Rural 24 hr 45.86c 52.05c €167.39 €189.98

Urban Nightsaver 46.95c 53.29c €171.37 €194.51

Rural Nightsaver 57.17c 64.89c €208.67 €236.85

Page 4

SSE product icons

Gas Electricity Dual fuel

Renewables Shield

Gas boiler/energy Gas boiler repairHeating

Wiring Talk

Renewable Heating

Broadband

Option 1 Up to 10% off electricity

Standing Charges

ElectricitySSE Airtricity Standard 18%* DD & eBill 14%* DD & Post

Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT

General Units - 24hr (cents/kWh) 15.65 17.76 12.83 14.56 13.46 15.28

Day Units (cents/kWh) 16.71 18.97 13.70 15.55 14.37 16.31

Night Units (cents/kWh) 8.27 9.39 6.78 7.70 7.11 8.07

Page 4

SSE product icons

Gas Electricity Dual fuel

Renewables Shield

Gas boiler/energy Gas boiler repairHeating

Wiring Talk

Renewable Heating

Broadband

Option 2 Up to 18% off electricity

Tariff Rates & Standing Charges

**€100Welcome Credit

(with DD & eBill)

**

+

**Offer applies to DD & eBill customers only and can be redeemed within one year of the date that SSE Airtricity is registered as your supplier and following payment of your first bill. €100 Welcome Credit (inc. VAT) will be credited to your account within 60 days of redemption. Full T&C’s at sseairtricity.com

Key Terms & Conditions1 Year Electricity fixed term contract1. These terms apply to the 1 Year Electricity

tariff (“Tariff”). 2. The Tariff is available to new SSE Airtricity

Electricity domestic energy customers.3. These terms are in addition to:

a. General Terms and Conditions for the Supply of Electricity and/or Gas by SSE Airtricity Limited to domestic premises in the Republic of Ireland (“SSE Airtricity General Terms & Conditions”) which can be found on our website at www.sseairtricity.com; and b. SSE Airtricity’s customer agreement form (“CAF”). Together these terms, the SSE Airtricity General Terms & Conditions and the CAF are referred to as the (“Agreement”).

4. In the event of any conflict between (i) these terms, (ii) the SSE Airtricity General Terms & Conditions and (iii) the CAF, these terms will apply.

5. Your discounts (“Tariff discounts”) as set out in the table overleaf, are against the SSE Airtricity standard tariff rates (“SSE Airtricity Standard”). SSE Airtricity Standard rates may be amended from time to time during the Term, but this will not affect your Tariff discounts.

6. Your Tariff Discounts will be applied from the date that SSE Airtricity is registered as your supplier and will continue for a period of one (1) calendar year from that date (“Term”).

7. Once you have signed up, there is a 14 day cancellation period. There is no penalty for cancelling your switch during the cancellation period. You may use the cancellation form provided to you but you do not have to. However, if you leave the Tariff after the cancellation period or the Agreement is ended by you at any time before the end of the Term, a termination charge of €50 will be applied to your account.

8. If you cancel your direct debit, a €300 deposit will be applied to your account.

9. After the expiration of the Term or if you leave the Tariff before the end of the contract, your account will be switched to the standard SSE Airtricity rates applicable at the time.

10. SSE Airtricity reserves the right to amend the unit rates or charges that apply to the Tariff during the Term if there is a cost to SSE Airtricity imposed by a governmental or statutory body (including a change in VAT) or as otherwise provided for in the SSE Airtricity General Terms & Conditions.

11. The Tariff Discounts may not be used in conjunction with any other SSE Airtricity offer, discount or tariff.

12. SSE Airtricity reserves the right to withdraw the Tariff without notice at any time prior to the start of the Term.

^^For full discount terms and conditions please visit ssereward.com

Proud sustainability partner to Dublin ZooAs Ireland’s leading supplier of 100% renewable energy, SSE Airtricity is now the proud sustainability partner to Dublin Zoo.That’s good news for SSE Reward members, who can now get discounted day tickets to Dublin Zoo all year round. Sign up now if you haven’t already.

off%10

day ticketsvisit ssereward.com

for your discount code

^^

ssereward.comR

OI_

JUN

17_E

LEC

_10

_18

_10

0C

red

it_SL

B_V

1

Spread the cost of your energy bills SSE Airtricity’s Budget Plan gives you control of your energy, by spreading the cost over 12 monthly direct debit payments.

Here’s how it worksBased on the energy usage at your address, the time of year, and the current energy unit prices, we calculate your monthly direct debit amount.

We review this amount every four months to make sure it is accurate and up to date. If necessary, we’ll recalculate the amount and spread the balance across the remaining months.

Your Budget Plan cycle is 12 months. At the end of the cycle, we review all of your payments and charges for the year. If your account is in credit, or in debit under €250, we roll the amount over to your next cycle. If your account is in debit over €250 you’ll need to pay the balance before starting your next cycle.

We’ll remind you to submit your meter readOnce you’ve opted in to receive meter read reminders, we’ll send you a reminder by SMS or email every month. This helps make sure your bill is as accurate as possible.

Euro Question Meter Website

Tick Cross Phone Email (CTA) Email (message) Contact Information

Smart meterSwitch

View/Reading

Savings

Budget Plan

€Paying your bill Bills

Gas Electricity Dual fuel Renewables Shield

Metering & DataServices

Registration Budget Plan

1

2

3

SSE Airtricity is a trading name of SSE Airtricity Limited which is a member of the SSE Group. The Registered Office of SSE Airtricity Limited is SSE Airtricity, Red Oak South, South County Business Park, Leopardstown, Dublin 18, Ireland. Registered in the Republic of Ireland No. 317386

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Typical energy usage throughout the year

Your monthly payment evened out with SSE Airtricity Budget Plan

WINNER Best Customer Service at the Bonkers.ie 2017 awards At SSE Airtricity, our customers are at the heart of everything we do, which is why we’re proud to be recognised for our award winning customer service and green energy.

2017WINNERBONKERSAWARDS

BES

T

CUSTOMER SERVICE

2017WINNER

GREENAWARDS

GRE

EN ENEGY PROVID

ER - B

USIN

ESS & SUSTAINABILI

TY

-

2017WINNERBONKERSAWARDSBE

ST O

NLI

NE

CUSTOMER SUPPOR

T T

EAM

2016WINNER

CCMAAWARDSCU

STO

MER

C

ONTACT CENTRE OF T

HE YEAR - MEDIUM -

2017WINNERBONKERSAWARDS

BES

T

CUSTOMER SERVICE

2017WINNER

GREENAWARDS

GRE

EN ENEGY PROVID

ER - B

USIN

ESS & SUSTAINABILI

TY

-

2017WINNERBONKERSAWARDSBE

ST O

NLI

NE CUSTOMER SUPPO

RT

TEA

M

2016WINNER

CCMAAWARDSCU

STO

MER

C

ONTACT CENTRE OF T

HE YEAR - MEDIUM -

If you change your mind, you can opt out of Budget Plan at any time by calling our Customer Service Team on 1850 40 40 70†

Have a question? Just ask!Our award winning customer service team are always there when you need them.

1850 81 81 80†

My SSE Airtricity View bills, submit a meter read, manage your account.

Chat to us online Live web chat with our customer service agents. Open Mon-Fri 8am-8pm | Sat & Sun 10am-6pm

Call usCall our Customer Service Team on 1850 40 40 70†

WEBCHAT

VIDEO CHAT CALL USMY SSE

Visit sseairtricity.com/justask to find out more

Quality Assurance Checklist The Commission for Energy Regulation requires all suppliers to give you a copy of this checklist before you sign up. Please read each question.

Did the representative tell you:

Who they are working for and show you an identity card?

About the products on offer and explain the charges to you?

How any discounts will be applied?

The key terms and conditions of the supply?

How long the contract applies for?

How you will be billed? By post, email?

How to make payments and about budgeting options? By Direct Debit, over the counter?

If you need to pay a deposit?

If there are any penalty charges and how these would apply?

How to cancel your contract if you change your mind?

How your existing account will be closed and your new account will be opened?

Did the representative:

Explain that if you are an eBill customer, SSE Airtricity Budget Plan has been applied to your account?

Give you a copy of your contract and the rates that apply to your account or explain how these will be sent to you?

Confirm that you have read and understood this checklist?

Product selected: Signed:

If you believe our representative has acted inappropriately or you would like to confirm any aspect of your new SSE Airtricity account please contact our Welcome team on:

welcometeam@sseairtricity.com

WINNER Best Customer Service at the Bonkers.ie 2017 awards

WEBCHAT

VIDEO CHAT CALL USMY SSE

WEBCHAT

VIDEO CHAT CALL USMY SSE

For more information on our Sales Guarantee visit sseairtricity.com

Our incredible electricity welcome offer

† Calls charged at Lo Call rate. Rates from landline and mobiles may vary so please check with your operator. 100% green energy based on Fuel Mix Disclosure and CO

2 Emissions for 2015, published by the Commission for Energy Regulation (CER), August 2016.