Malaysia Shopee International PlatformSeptember 2019

Introduction

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Planning of growing your business abroad to expand your customer base but facing operational difficulties? Worry no more because…

Shopee International Platform is here!Congratulations! You are one of our selected seller to join Shopee International Platform where we will help you expand your business internationally at no additional cost or effort!

Program Launch date: 25 September 2019

What is Shopee International Platform?

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Shopee International Platform is a cross-border program that provides ...

Opportunity for sellers to expand current consumer outreach to potentially 6 other regional markets

Value-added cross-border services such as logistics, payment and customer service arrangements provided at no additional cost

Local selling experience with no additional effort required to expand business overseas

Shopee International Platform Overview

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Overall Process

Logistics services

Seller to WH: Pos Laju

WH to overseas buyer: Overseas third party logistics (Based on overseas market)

Remittance method

Remittance will be made via Seller Wallet as per current practise

What you need to know?

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Agree Terms of ServiceRead and agree Shopee International Platform TOS.

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Receive ordersReceive orders from overseas buyer and arrange parcel shipment to Malaysia Shopee Warehouse

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Fulfilled by Pos LajuParcel will be delivered by Pos Laju. No additional effort required.

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Sales RemittanceReceive sales proceeds via Seller Wallet once parcel delivery completed

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Leverage on Shopee’s state-of-the-art capabilities to expand internationallyShopee International Platform serves as a cross-border end-to-end solution consisting of logistical, payment and customer service arrangements provided to you which ensures no additional effort is required to expand overseas.

How will you benefit?

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We provide you with the required services to uncover new customers, amplify your brands and grow your business internationally at zero cost.

Local selling experience is maintained

We provide you with

cross-border logistics, customer

service and payment solutions

Increase customer base

which translates to higher orders

Boost cash flow and minimise

business risks through

diversification of markets

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Our International Vision

International Expansion Strategy

Singapore serves as the pilot market.

Shopee International Platform will target 5 other markets after Singapore launch:● Thailand● Vietnam● Taiwan● Philippines● Indonesia

Note: Country list sequence is not an indication of market launch priority.

Malaysia Sellers will have footprints in 6 international markets

How do you sign up?

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1. Accept Shopee International Platform Terms of Service: Click here

2. If you would like to opt out of this program, please drop an email to support@shopee.com.my or call +6032777 9222

If you would still like to learn more about the program, you may drop an email to support@shopee.com.my or call +6032777 9222

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Frequently Asked Questions

Frequently Asked Questions

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● How long will it take for my parcels to reach overseas buyer?

Shopee partners with a network of established logistic providers which will ensure reliable and efficient delivery for both our sellers and buyers. The delivery time would be dependent on the overseas destination. For delivery to Singapore, it will take approximately 5-10 days.

● Do we have to pay additional charges to enrol into Shopee International Platform program?

Don’t worry! No additional cost is required to participate in this program. Shopee International Platform aims to provide you with cross border services that will ensure no additional effort required to sell overseas. At the same time, local selling experience is maintained!

● When does Shopee International Platform officially launch?

25 September 2019 will be the commencement of our first launch into Singapore market only. Launch into other markets will be announced in the coming months. Please stay tuned!

Frequently Asked Questions

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● How will my total stock be allocated to the respective overseas markets?

Shopee has performed a detailed stock allocation analysis by conducting an overall assessment which compares the product demand within the respective local markets. Based on this assessment, an accurate stock allocation logic has been derived which ensures sufficient stock allocated to local and overseas markets.

● Do we have to respond to queries made by overseas buyer?

As one of the various services provided by Shopee International Platform, overseas customer queries will be handled promptly by Shopee’s customer service team.

Thank you

Shopee International Platform