pks productive bench
DESCRIPTION
This framework helps in making Bench Resources productive. Highly recommended for IT companies.TRANSCRIPT
Bench ProductivityA draft framework
Conceived–Developed by:
PKS Management ConsultantsBangalore
Service Tax Regd. No. AYMPS8310HSD001
Problem statement
Employees are mostly unproductive during Bench period
Root Cause Analysis
• No proper policies• In-adequate
infrastructure / budget• In-adequate
information flow• No proper
accountability
Booster Program
Approach :: AIM deployment
Analysis Intervention MeasurementTo Bench To Project
Description of
BoosterProgram
Employee may come on bench from
• Project• Fresh hiring • Lateral hiring• Joining after long leave
(Sickness / Maternity etc.)
Analyze about• Expected time on bench• Role • Pipeline of project • In-house planned projects• Any feedback from
previous project• Consideration of the
Employee’s choice of technology / role / location etc.
Inputs for Interventions come from
• Engineering team (existing projects, proposals etc.)
• Business team (pipelined project etc.)
• HR / L&D Team (OD issues, new hiring initiatives etc.)
• RMG itself
Intervention• CBT based training• Training junior employees• Writing
technical/management papers /presentations
• Reviewing the technical work
• Writing new proposals• Engaging in organizational
development activities
Intervention (contd.)
• Interviewing the candidates• Creating new prototypes
etc.• Courses from Logica
university• External training• Enrolling in short term
courses from IIM etc.• Giving presentation in
external forums like TiE etc.
Intervention (contd.)
Innovative way:Establish a “garage” software lab where employees can experiment
Measure• Performance • Inform the employee
about performance• Capture the feedback of
the employee about bench period
KPIs
• Minimum hours (x) of productive work
• Less percentage (x) of attrition from Bench
• From day 1, employee in booster program
• For each employee at least one program
• Positive Bench period feedback
Governance
• Accountability of Departments
• Proper proactive information flow between RMG and departments
• Infrastructure for RMG• Regular updates to top
management about productive utilization of Bench
Results
An artefact of
PKS Management Consultants+91 – 97411 94285
# 9, Site No. 14/15 B, 1st Vivekanda LayoutOuter Ring Road, Marathalli
Bangalore -560037
pramod@pksmanagementconsultants.comwww.pksmanagementconsultants.com
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