NÅR MER ENN 205.000 KUNNSKAPSARBEIDERE

SKAL KOMMUNISERE OG SAMHANDLE…

CONTACT INFO:

Lars Sverre Gjølme

lars.sverre.gjolme@accenture.comM: +47 9829 0025

“NEXT GENERATION WORKPLACE”

NGWP is a go to market initiative based on a collection of “Point of Views” and “Offerings” around thematic hot spots extracted from our client discussions going on right now

It states that technology is one of the most fundamental enabling toolboxes when organizational change is on the agenda –especially around how this is focusing on utilizing the power of the “human network “ and it’s inhabitants

This “new way of working” challenges all dimensions in a corporation – where the best recipe probably is to join forces and start exploring together in the sandbox…

is happening right now…

Research insights provide the hard evidence about what is important when delivering a “high performance” NGWP based change initiative

Change Leadership

Systems and Processes

Risks and Roadblocks

Passion and Drive

Involvement

Disturbance

Vision and Direction

Management Skills

Communication

Training and Information

Accountability

Source: ChangeTrack Research (R2=0.482, N=41725)

High negative High positive

Relative importance of factors that drive improvement in business performance

Traditional change management activities –training and communication, are the least impactful activities in driving improved business performance through change efforts.

4

Changes in how we work

Source: Gartner, Inc., “Future Worker 2015: Extreme Individualization,” Mar 27, 2006

- 64% of the work is done away from the desk…

Trends and predictions of the future work styles

♫ Virtual/remote work styles continue to gain popularity – will challenge how we organize our offices – or workforce locations

♫ Mobile unified messaging and collaboration will become a reality

♫ Personal TelePresence will be widely embraced as an alternative to travel

♫ Social networking services will be a standard part of all enterprise portals

♫ Web-based tools will become the cornerstone of workplace collaboration

♫ Real-time, virtual over-the-shoulder learning will gain wide acceptance

The next generation workforce – NetGen, Millennials, Y-gen…

Free software & content

Email is passé

Choose what they

use/BYOC

Oblivious to corporate

policies

Expect latest

technologies

Life over work

No secrets

online

Always on, always

texting

Prefer tech based communication over F2F

Expect instant access,

24/7 services

Collaboration 2.0 - The Power of Pulling together

Enable cross-team collaboration and personal productivity

Bring social networking into Accenture

Foster collaboration without consider problems with people location

Leverage experts in a “1-to-many” model

Improve accessibility of colleagues, experts, and clients

Reduce cycle time for decision making among global teams

Hire one - get 205.000

Attract and retain the best people

The vision of “Collaboration 2.0” focus on people enablement:

“Drive measurable value for Accenture and our clients”

The main challenge is to create enough awareness to be able to demonstrate how a combination of

these tools can be used to implement sustainable change - developing new way’s of working

smarter and more effective in the context of connecting, sharing, networking, teaming, learning and

innovating together with co workers, partners and customers...

UC&C focus |Setting up new infrastructure and implementing a set of cool tools only takes care of 25% of the job…

CORPORATE INTELECTUAL CAPITAL ECOSYSTEM

CONNECT NETWORK LEARNTEAM INNOVATESHARE

TECHNICAL INFRASTRUCTURE

UC&C TOOLS

LEAN ENABLED & VALUE ADDING PROCESSES

The ”HOW TO”

and the ”WHY”

The FM

challengeProject rooms

Library Innovation CenterLobby

Cofee machine

“NCC | Future Office Study”

The Constructor’s view on Office of the future…

I kunnskapssamfunnet spiller kontormiljøet en helt ny rolle i kampen om de beste hoder. Det handler ikke lenger om å utnytte kvadratmeterne kvantitativt, men kvalitativt.

Fremtidens kontor er ikke kun en arbeidsplass, men i høyeste grad et møtested som inspirerer medarbeiderne til å yte sitt beste.

Is the office landscape = effectiveness???

Will designing “World Class” office space lead to reduced production cost, shorter time to market or really have an impact on how we perceive the company brand ?

Is it possible to be sure about how the future work style or “Way of Work” will be?

Where do we spend time conducting work related activities – short term vs long term? Is these concepts industry segment oriented?

Will there be a distinct work-life balance in the future and how will one “side” influence the other?

Collaborative Environments

Telepresence

Rooms

Open Space

Work Areas

Home Offices Project

“War Rooms”

On The Road

Control/

Operation Rooms

Individual

Offices

Presentation

Rooms

Virtual

Environments

Dedicated Work Environment

On-Demand/Grab&Go Environment

Who is actually responsible for “kosen”?

When we started to throw out the file cabinets, we also had to think about what we should do with the “design elements” – the plants, the pictures of the family, the sport trophies' etc.

New ways of communicating in the office landscape –“teddybear” throwing…

Anno 1983

The Executive War Room

Anno 2010

“NCC Future Office Study”

The Future Branch office…

“NCC Future Office Study”

The Next Generation Partition…

The Office space – is it inside the furnitures?

Physical design – static vs dynamic areas

What is actually an office in the future?

How do wedesign theoffice spacein a contextlike this?

«The Corridor»

Always on – connecting remote rooms, sites, projects…

20

«Interactive Wall»

O’Hare / JFK Airports

Virgin Megastore Pilot, NYC

Rome Museum Pilot

Wrap up

The future needs to be addressed horizontally – also architects and designers must understand how people, technology, structures and workspace’s will function togetherPresence is key, but virtual knowledge workers will continue to grow. How can we design physical rooms for the virtual present workforce?Designing the next generation office space must involve both Net generation and senior brains. They all have to be more adaptable to technologyThere is room for moving up in the value chain – somebody actually have to take care of the buildingThe future workforce may not belong to the company – how can a fun place@office attract the knowledge nomads?Will there be a Michelin Guide to the “Next Generation Office Space”?