physical, digital, human: designing experiences for mobile and the internet of things

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1 @shoobe01 @techjobsla fair @shoobe01 @techjobsla fair @shoobe01 @techjobslafair Physical, Digital, Human Designing experiences for mobile and the internet of things

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Part of a workshop (you really had to be there) at TechJobsLA on 5 April 2014.

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Page 1: Physical, Digital, Human: Designing Experiences for Mobile and the Internet of Things

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Physical, Digital, HumanDesigning experiences for mobile and the internet of things

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People

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Understand user context.

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Design high points:

• First, don’t draw• Gather, understand• Ecosystems first• Hold, look, tap, connect• Annotate, describe, understand• Evaluate, and validate

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What are we going to build today?

Exercise

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First: Don’t draw.

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KJ (Post-It®) Process:

• Determine focus questions• Get in a room• Answer questions• Put up answers• Group answers, label groups• Vote on most important groups

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Focus Questions:

• What is the product?• What is it’s one main purpose? • What one problem does it solve?• Who will use the product?

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Learn what you know.

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KJ (Post-It®) Exercise:

• “What one problem does it solve?”

• Put up answers• Group answers (draw a circle)• Label groups (write the label)• Pick the top three (at most)

groups

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OKR

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Objectives and key results.

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Users and personas.

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Presumptive personas.

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Google personas.

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Ecosystems first.

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User task flow.

Exercise

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Hold, look, tap, connect.

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How bad can it be?

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Cut it apart.

Exercise

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Annotate, describe, understand.

Exercise

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There is always UI.

Exercise

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Validate.

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Thing

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Contact me for consulting, design, to

follow up on this deck, or just to talk:

Steven Hoober

[email protected]

+1 816 210 0455

@shoobe01

shoobe01 on:

www.4ourth.com

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Embrace failure and complexity.

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There is no happy path.

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Information snacking &re-engagement.