Physical Access to Special Collections Material

Moira MackenzieReader Services Manager

Lean Action List

Task Reason for task/details Owner

InitialsDue Date Date

CompletedComment as at 1st Review meeting on DATE

Comment as at 2nd Review meeting on DATE

Promote online form (remove address as an option)

Promote position on pages; carousel images to include booking form promotion, further promote info on various catalogue systems

SR

Create mandatory fields on online form (classmark and title) See action 1 SRInclude book limit on online form See action 1 SR Requires further thoughtCreate email templates To enable quicker response to readers MM

Send calendar invites rather than emails

Action cancellled due to technical incompatibility between outlook and reader clients

Cancelled

Stop storing yellow cards Action cancelled CancelledImprove locker system Not in scope Not in scope

Tackle reader 'no show'

To reduce the unecessary movement of books for readers who don't turn up

SR Online content - guidance on the web form/email templates/web pages

Raise awareness of book use – don't order too many as you may not get through them

To reduce the unecessary movement of books that readers don't get through

SR Online content - guidance on the web form/email templates/web pages

Process NH consignments in NH

Action cancelled - Database has issues if accessed by more than one member of staff at a time

Cancelled

Create 'book now' button on SAULCAT, CALM and EMU To allow automatic population of the online form, improving the reader's user experience, and information capture for SC

OF Is there one system that would be worth reviewing initially as it is used the most?

Re-approach council for parking space MMPre box often used books MM In theory a good idea but there

are limitations in relation to space and fluctuating book use

Query

Don't tissue wrap books with lower value MMRejig NH office layout Done on

20/4Investigate replacement of wrapping/boxing system MM Consultant on site in September

(Caroline Bendix) to advise on daily boxing process and full collection move

Investigate using clovis to feed outlook OFInvestigate using clovis to print book slips OFPurchase 1 colour of slip MM Conversation with the print unit to

see if using one colour adds any value from their perspective

Create coloured shelves (indicating store room) for scanning materials To save shelver time MM Green room rejig in the offing - change to shelving system will be considered as part of this

Investigate putting location guide into Millenium OF There may not be value in this bearing a major move is pending

Query

Check height of the tables for packing (Christine Linton) MMColoured bandings to be created on location guide in relation to book value To ensure there is not too much value going in

one van load in relation to insuranceMM