Photo: M.Nowakowski

edziekanatedziekanat

the problem

purposepurpose

effectiveness

purposepurpose

to shorten time

purposepurpose

24/7

purposepurpose

e-society

detailsdetails

reduce bureaucracy make data control easier introduce IT into common

study affair office tasks support other improvements

detailsdetails

increase efficiency reduce time needed to

perform particular tasks higher level of trust to

institutuin of study affair office

beneficiariesbeneficiaries

studentsof day studies

beneficiariesbeneficiaries

young not married

open willing to save time

active learn quickly

look for conveniences complain about lack of time in accordance to new trends

who?who?

2%

57%

41%

f emal e

mal e

no answer

who?who?

3%

66

%

31

%

day studies

ext ramuralstudiesno answer

who?who?

12%

13%42%

31%

Szczecin

another cit y in WestPomerania

vil l age in WestPomerania

out of WestPomerania

no answer

beneficiariesbeneficiaries

so, what do they want?

what do they wantwhat do they want

more friendly hours of opening kind clerks

better and more proffesional service better organization and atmosphere

reduced queues faster informing about cancelled classes

more clerks picking up phones

enlarging service window

offeroffer

edziekanat

what does it do?what does it do?

provide information maintain marks and statistics

provide history of studies perform polls

provide mass mailing tool provide files and documentation allow to sign for specialization

classes, exams, events etc.

examplesexamples

examplesexamples

finished solutionsfinished solutions

Szkoła Główna Handlowa, Warszawa

Wyższa Szkoła Humanistczno-

Ekonomiczna, Łódź

Wydział Zarządzania i Ekonomiki Usług, Szczecin

Akademia Medyczna, Warszawa

Wyższa Szkoła Administracji Publicznej,

Kielce

Wyższa Szkoła Administracji i

Zarządzania, Zamość

University of Helsinki

University of Lyon

Helsinki University of Technology

Sibelius Academy

Helsinki School of EconomicsUniversity of OuluSwedish School of Business and

Administration

Theatre Academy of Finnland

University of Art and Design, Helsinki

University of Joensuu

University of Vaasa

University of Lapland and Turku School of Economics

Wyższa Szkoła Administracji i

Zarządzania, Zamość

Swedish School of Business and Administration

Wydział Inżynierii Elektrycznej i

Komputerowej, Kraków

Akademia Ekonomiczna w Katowicach

University of Joensuu

University of Lapland and Turku School of Economicsquite a lot, isn`t it?

stakeholdersstakeholders

study affair office(dziekanat)

strongly supporting

stakeholdersstakeholders

faculty authoritiespessimistic

stakeholdersstakeholders

teachersobjections possible

swotswot

SWOT analysis

swotswot

STRENGTH

swotswot

STRENGTHacceptance

swotswot

STRENGTHbenefits

swotswot

STRENGTHaccess

swotswot

STRENGTHimprovement

swotswot

STRENGTHno barriers

swotswot

STRENGTHflexibility

swotswot

STRENGTHinformation

swotswot

STRENGTHless errors

swotswot

STRENGTH=25 pts

swotswot

WEAKNESSEScapital

swotswot

WEAKNESSESlabor

swotswot

WEAKNESSEStime

swotswot

WEAKNESSEScontrolling

swotswot

WEAKNESSESfallibility

swotswot

WEAKNESSES= 19 pts

swotswot

OPPORTUNITIES

swotswot

OPPORTUNITIESbenchmarking

swotswot

OPPORTUNITIESusers

swotswot

OPPORTUNITIESself-advertise

swotswot

OPPORTUNITIEStechnology

swotswot

OPPORTUNITIESe-society

swotswot

OPPORTUNITIESgeneration

swotswot

OPPORTUNITIESprestige

swotswot

OPPORTUNITIES=25 pts

swotswot

THREATS

swotswot

THREATSbureaucracy

swotswot

THREATSemigration

swotswot

THREATShackers

swotswot

THREATS=13 pts

swotswot

MAXI - MAXI61% of success

Photo: M.Nowakowski

marketingmarketing

marketingmarketing

information

instructionhow to use it

estimationestimation

what do we want to measure?access to the information

how do we want to measure? Statistics of visiting to dean`s office

for answer to questions

estimationestimation

what do we want to measure? time spent on typical, routine things

of clerks in dean’s office

how do we want to measure? by measuring time which a single clerk needs to deal with particular

task

estimationestimation

what do we want to measure?level of trust to the institution

how do we want to measure?the poll for students

technical issuetechnical issue

serversoftwaresecurity

costscosts

server2500 PLN

(cost of purchase)

costscosts

security300-400 PLN

costscosts

software8000 PLN

costscosts

trainings and other stuff1000 PLN

costscosts

taking delight from edziekanat

priceless

costscosts

Some things are priceless. Other can be purchased by

Mister Card

problemproblem

to get your ID, you must first visit your dean

but dean will not meet you unless you have got ID

*ukrainian joke

pinky und der brainpinky und der brain