phod webinar with jordan hospital 5 21-12-final

PowerHealth Solutions Proprietary. All Rights Reserved © PowerHealth Solutions 2010

Presented with Gail RobbinsAdministrative Director Financial Planning

OnDemand Customer Spotlight Featuring

• MEDITECH Data access challenges AKA what can happen to reporting when upgrading to 6.0

• LEAN for HealthcareProcess improvement methodology to reduce waste in clinical, financial and administrative operations

• Budget and resource managementCustomized data visibility is critical

What We Will Cover

• 155 bed, full service community hospital

• Provider member of Jordan Community ACO

• Specialty services include:

• Live with MEDITECH 6.0 since April 2011

• Services approx 250,000 people in southeastern Massachusetts

• Administrative Director of Financial Planning - Financial Planning & Decision Support

- Budget and Resource Management

- Managed Care Contracting

- LEAN Performance Improvement

• Previous professional experience:- Emerson Hospital - Director of

Financial Planning

- UMassMemorial Health Care – Director, Performance Excellence Program

- Healthcare financial consultant with Ernst & Young, Mintz Levin

About Jordan Hospital About Gail Robbins

- Breast Center- Sleep Center- Wound Center- Spine Center

- Midwifery program- Radiation Oncology- Cardiac

Catheterization

Must have immediate access to critical information from disparate data sources to survive!

ChallengesAccess.

Resource limitations:

• People / IT / overhead

• Budget $$$

• Data / knowledge / systems

Overhead.• LEAN Performance

Improvement Program• Accountable Care (ACO)• Reductions in 3rd Party

Reimbursement• S&P Ratings• ARRA/Meaningful Use

Trends.

• Legacy cost accounting system outdated -Not open to data access for multiple sources-Unable to easily access, integrate and analyze data-Reporting function insufficient to support hospital strategy-System no longer supported by vendor-Replacement option too complex and expensive for Jordan Hospital

• Department managers reliant on Financial Planning for data and analysis

• MEDITECH 6.0 upgrade eliminated access to reports previously available in Magic (NPR)

• LEAN performance improvement program required immediate access to data supporting clinical operations and re-engineering initiatives

Before PowerHealth

• MEDITECH– Magic customer since early 90’s

– Expectations for 6.0 upgrade

– Live in April 2011

– Challenges post upgrade: > 6000 NPR reports created in Magic no longer available - departments suddenly “running blind”.

• PowerHealth – Customer since 2007 for cost accounting and financial decision support

– Introduced PowerHealth OnDemand platform in 2010

– Seamless transitions from one system to another

– MEDITECH’s clinical modules plugged right in to OnDemand!

MEDITECH 6.0 Upgrade

“If you can’t measure it (or see it),you can’t improve it”

• Goals and expected benefits- Eliminate waste- Improve patient/customer satisfaction

• Current areas of focus @ Jordan Hospital- Patient Flow, Peri-operative services, Human Resources

• PowerHealth OnDemand support of LEAN- Immediate ability to benchmark current performance and measure impact of

implemented changes in process- Supports management interventions

LEAN Performance Improvement

ED Dashboard

ED Goal Setting Parameters

Patient Volume Analysis

• MEDITECH- Static financial reports - Analysis requires reports be run from multiple modules (GL,

Materials Management, Labor Distribution) - Detail reports difficult to read- Downloads require data manipulation

• PowerHealth OnDemand- Interactive Income Statement provides easy access to all related

financial data- Drill down functionality permits detailed analysis by entity, by

division, by department and/or by expense account- All data available from single source

Cost and Resource Management

Interactive Income Statement

Interactive Profit & Loss

GL Drill to Ultimate Detail

Materials Management (OR Department Example)

• Complete cost accounting system with no software, hardware, or overhead required

• Ready, easy access to data and information- Total service line & department cost visibility- Transparency into ED and OR operations management- Immediate access to data and information for strategic and operations

decisions- User friendly data query functionality and report creation

• Myriad of uses (the short list):

Benefits of PowerHealth at Jordan Hospital

- Routine reporting of utilization statistics- Business planning- Service line management- Flexible reporting (by location, DRG,

physician, patient type, etc)

- Budget variance analysis- 3rd party contracting analyses- Performance (operations and

financial) improvement metrics- Capital purchase decisions (ROI)

phod webinar with jordan hospital 5 21-12-final

Health & Medicine