philippine savings bank 2011 annual report

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A N N U A L R E P O R T 2 0 1 1

OUT OF

LIFE

PHILIPPINE SAVINGS BANKMetrobank Group

Life is full of precious moments and transitions: learning how to walk and talk,

celebrating your birthdays, going to school, getting a college degree, landing

a job, settling down, becoming a parent, owning a car, buying a home, taking

the family on a holiday trip, walking your daughter down the aisle, playing with

your grandchildren, and enjoying your retirement.

At PSBank, our goal is to be with you every step of the way to make you

experience life’s magical moments. We design our products and services to

help you meet your financial needs today, as well as plan for the future.

To always put your dreams within reach, PSBank believes in the pursuit of

excellence – transforming our organization from GOOD to GREAT. This means

always striving to give you our best so you can GET THE MOST OUT OF LIFE.

Our Theme

We are Asia Pacific’s strongest savings bank.

Since opening our first branch on September 26, 1960, Philippine Savings

Bank (PSBank) has become the country’s second-largest thrift bank in terms

of assets. We are also the first publicly listed thrift bank in the Philippines and

have recently been ranked as the strongest savings bank in the Asia Pacific by

independent research group The Asian Banker. This was based on a financial

scorecard that ranked the 500 largest Asian banks according to their financial

and business performance.

Our bank caters mainly to the retail and consumer markets. We offer a wide

range of products and services such as deposits, loans, treasury and trust.

We continue to reach out to more customers through our 200 branches and

505 in-branch and offsite ATMs as of end-2011. We also have a strong online

presence through PSBank Remote Banking, a secure 24/7 Internet channel

which extends the PSBanking experience to users anywhere in the world.

PSBank belongs to the Metrobank Group, the country’s largest financial

conglomerate with business interests in banking, financing, leasing,

manufacturing, power generation, real estate and stock brokering.

For more information about PSBank, log on to www.psbank.com.ph

What's Inside 2 4 6 81 22223242835

36 38 42 44 46134143149150

Financial Highlights

Audit Committee Report

Corporate Governance

Board of Directors

Senior Officers

CFO’s Report

Management’s Discussion and Analysis

Audited Financial Statements

Branches

Offsite ATMs

Message from the Chairman

President’s Report

Highlights of Our Operations

Features

People

Corporate Social Responsibility

Risk Management

Metrobank Group

About PSBank

Billers

TOTAL ASSETS(in Php billion)

07 08 09 1 0 1 1

140

120

100

80

60

40

20

0

68.66 74

.64

93.09 10

4.15 12

0.25

TOTAL LOANS(in Php billion)

07 08 09 1 0 1 1

70

60

50

40

30

20

10

035

.66 41.60

47.31 53

.21 58.19

TOTAL DEPOSITS(in Php billion)

07 08 09 1 0 1 1

105

90

75

60

45

30

15

0

57.85

61.68

77.39 87

.52 101.5

5

CAPITAL FUNDS(in Php billion)

07 08 09 1 0 1 1

21

18

15

12

9

6

3

0

6.60 8.4

7 11.01 11

.61

15.54

NET INCOME(in Php million)

07 08 09 1 0 1 1

2,100

1,800

1,500

1,200

900

600

300

0

1,018

.22

940.1

5

1,240

.01

1,808

.12 2,028

.76

LOANS & RECEIVABLES

44%

6%

17%

P h p 2 5 . 1 BAuto Loans

Financial Highlights

EARNINGS PER SHARE(in Php)

07 08 09 1 0 1 1

13

11

9

7

5

3

1

0

5.04

3.98

5.16 7.5

3 8.44

P h p 3 . 2 BPersonal Loans

P h p 9 . 3 BCommercial Loans

33%P h p 1 8 . 9 BHousing Loans

[ 2 ] PSBank Annual Report 2011

STATEMENTS OF CONDITION

STATEMENTS OF INCOME (Years ended December 31)

2011 2010 2009 2008 2007

ASSETS

Cash and Other Cash Items

Interbank Loans Receivable and

Securities Purchased Under

Resale Agreements

Investments

Loans and Receivables

Investments in an Associate and

a Joint Venture

Property and Equipment

Investment Properties

Other Assets

LIABILITIES AND EQUITY

Liabilities

Deposit Liabilities

Subordinated Notes and Bills

Payable

Other Liabilities

Equity

Common Stock

Capital Paid in Excess of Par Value

Surplus Reserves and Surplus

Net Unrealized Gains and

Cumulative Translation

Adjustment

11,960,957,295

10,480,000,000

31,061,722,100

58,190,152,155

1,238,145,401

2,382,152,118

2,802,259,434

2,136,337,777

120,251,726,280

101,550,335,610

–

3,160,335,315

104,710,670,925

2,402,524,910

2,818,083,506

7,975,013,579

2,345,433,360

15,541,055,355

120,251,726,280

13,584,367,666

3,586,560,000

26,231,240,458

53,207,635,160

829,873,755

2,107,316,622

2,772,308,932

1,830,166,668

104,149,469,261

87,518,809,267

1,977,141,032

3,044,441,571

92,540,391,870

2,402,524,910

2,818,083,506

6,090,406,392

298,062,583

11,609,077,391

104,149,469,261

9,099,722,803

5,900,000,000

23,282,265,995

47,308,237,957

788,310,337

1,985,474,732

2,582,767,705

2,141,050,112

93,087,829,641

77,390,211,286

1,973,881,534

2,711,598,326

82,075,691,146

2,402,524,910

2,818,083,506

5,087,136,893

704,393,186

11,012,138,495

93,087,829,641

5,941,771,647

750,000,000

19,505,842,607

41,603,346,112

369,951,789

1,765,934,385

2,776,144,811

1,923,728,112

74,636,719,463

61,678,482,921

2,208,541,621

2,276,970,219

66,163,994,761

2,402,524,910

2,818,083,506

4,027,311,845

(775,195,559)

8,472,724,702

74,636,719,463

4,917,346,802

5,306,462,184

16,513,213,747

35,656,415,013

323,131,186

1,750,116,412

2,484,664,315

1,711,923,710

68,663,273,369

57,846,984,413

1,968,276,843

2,247,937,657

62,063,198,913

2,019,383,150

1,220,819,206

3,231,311,748

128,560,352

6,600,074,456

68,663,273,369

2011 2010 2009 2008 2007

Interest Income

Interest Expense

Net Interest Income

Net Service Fees

and Commission Income

Total Operating Income

Other Expenses

Share in Net Earnings of an

Associate and a Joint Venture

Provision for (Benefit from)

Income Tax

Net Income

8,976,586,827

3,267,133,019

5,709,453,808

732,878,178

7,684,799,588

5,688,672,802

8,271,646

(24,360,250)

2,028,758,682

7,913,097,318

2,900,694,510

5,012,402,808

691,681,482

8,236,537,847

5,624,905,692

41,563,418

845,080,234

1,808,115,339

7,529,532,086

2,696,054,957

4,833,477,129

596,241,357

6,271,337,230

4,942,951,461

45,129,698

133,501,051

1,240,014,416

6,129,607,034

2,420,109,373

3,709,497,661

534,365,260

4,937,458,499

3,843,526,649

46,820,603

200,600,860

940,151,593

5,492,440,909

2,294,106,474

3,198,334,435

463,915,160

4,866,602,454

4,217,796,960

47,469,552

(321,946,895)

1,018,221,941

PSBank Annual Report 2011 [ 3 ]

“The coming years will present new and greater challenges, especially with the onset of banking regulations such as the Basel 3 guidelines. PSBank, however, will confidently rise to the occasion and deliver a performance that meets both the expectations of our customers and our shareholders.”


In many ways, 2011 has been a very challenging year. Just when we thought a global

economic recovery was on its way, it had lost steam. Lingering concerns over the

European debt crisis, weak recovery of the US economy, political unrest in some

countries in the Middle East and North Africa, and supply chain disruptions caused by

natural disasters in Japan and Thailand – these negative developments had pushed large

parts of the world into an era of great economic uncertainty.

From:

To:

Subject:Getting the most out of Asia-Pacific's strongest savings bank

Not immune to the world’s problems, the Philippine economy grew at a slower pace – to 3.7% in gross domestic product (GDP) in 2011 from 7.6% the previous year. Weaker export receipts, which made up nearly half of our GDP, and government underspending on infrastructure slowed our growth momentum.

Nevertheless, 2011 was also a remarkable year for the country. The Philippine Stock Exchange, which I also chair, outperformed its counterparts in Asia and ranked among the best in the world. We also saw a rising tide of investor confidence after getting five positive credit rating upgrades from various international agencies since the Aquino administration took office in 2010. These improved ratings translated to reduced borrowing costs for the country and easier access to funds for Philippine companies and individuals.

As in the past years, the economy also drew on the resiliency of nearly nine million Filipinos overseas, who sent home more than US$20 billion in remittances in 2011. This in turn fueled household consumption, which grew by 6.1%, and the retail, real estate, tourism, business process outsourcing, and other sectors as well.

The brisk economic activity also benefited the local banking sector. Even as excess liquidity in the financial system further drove down interest rates, several banks reported higher revenues in 2011. Bank lending growth continued to be in double-digit levels.

For PSBank, 2011 was a “showcase” year. In terms of profitability, we set a historic high with Php2 billion in net income. Amid the global economic doom that potentially exposed banks’ vulnerability, PSBank was ranked as the strongest savings bank in Asia Pacific, according to The Asian Banker magazine’s scorecard of the world’s 500 largest banks based on financial and business performance. Aside from being the only savings bank among the top 10 local banks in the study, PSBank was also ranked fifth among the strongest banks in the Philippines.

While we are pleased that our strong financial performance and steadfast commitment to corporate governance were recognized internationally, we are not resting on our laurels. We will continue to strive for even higher standards and to set new benchmarks in this all-important area.

The coming years will present new and greater challenges, especially with the onset of banking regulations such as the Basel 3 guidelines. PSBank, however, will confidently rise to the occasion and deliver a performance that meets both the expectations of our customers and shareholders.

The Board of Directors will continue to provide the vision and guidance that the organization needs to ensure its continued success in our highly competitive industry. With the firm dedication and efforts of our senior management team and our 2,683 employees, you will continue to see PSBank transform from good to great.

JOSE T. PARDO

Message from the Chairman


JOSE TTT. PARDO

In my decade-long professional career at the helm of one of the country’s leading consumer banks, I have been witness to the changing seasons in our customers’ lives – how they work hard to fulfill their dream of owning a car or a home until they turn this into reality and start getting the most out of life. Each time this transformation happens, we at PSBank feel we accomplish our goal as well.

From:

To:

Subject:

Changing the game

We are transforming PSBank into a more relevant, efficient, and sustainable company one customer at a time. We are improving our systems and processes, strengthening our organization, serving our customers better, reaching out to new consumers, expanding our nationwide footprint and customer touch points, creating innovative products and services, and much more.

Taking bold actionsIn 2011, against the backdrop of a tough economic environment, we took bold actions to inch even closer to the hearts and minds of our customers. We saw clear evidence that our strategies are working:

was the highest-ever recorded in our 51-year history. We were able to consistently rank as one of the most profitable local banks, as our Return on Equity in 2011, net of marked to market gains in our investments, hit double-digit levels at 16.63%.

of corporate governance and transparency have also been recognized by international third-party organizations such as The Asian Banker, which cited PSBank as the strongest savings bank in the Asia-Pacific region.

Sentral in 2011, attained the highest possible credit rating and was overwhelmingly received by investors.

of December 2011, enabling us to reach more customers and strengthen our brand presence.

demands of our customers. These are the PSBank Prepaid MasterCard, PSBank Debit MasterCard, PSBank Euro Time Deposit, and PSBank Euro Savings Account. The card products were launched using celebrity endorsements, aggressive tri-media campaigns, and branch merchandising that helped us generate top-of-mind awareness.

Transforming the organizationBeyond delivering solid results, we are building an organization that meets and anticipates our customers’ needs every step of the way. This journey demands that we transform into a more agile, more responsive, and stronger organization that sees our customers with a 20/20 vision.

Thus in 2011, we made structural changes to become a more customer-focused organization and adapt to new and existing channels in service delivery. We also harnessed technology to consistently enhance our communication channels with our customers and within our organization. While our organizational transformation is still a work in progress, we now have a singular vision of the customer; we can now cull deeper customer insights beyond knowing just who they are and why they bank with us.

We are confident that out of this transformation will emerge a PSBank that adds more value to our customers, interacts more intimately through increasingly targeted touch points, and provides seamless cross-channel banking experience.

We are changing the game to keep in step with the evolution of our customers’ needs, wants and demands. We are harnessing technology – not for the sake of blazing the trail and beating the competition to the draw – but to help reach our journey faster of making our customers’ lives easier and better.

Fueling the transformationI always believe that transformation is never easy. It requires great flexibility, a positive attitude, strong commitment at all levels, and a singular view of the prize. No single action, innovative technology, or lucky break transforms companies from good to great overnight.

Our strength is in our people. I’m thankful to have the opportunity to work with so many PSBankers who share this transformation journey. Our employees make change happen everyday with their creativity, hard work, and commitment.

Together, we made 2011 a year we can all be proud of — with new progress, innovative ideas, and tangible proof that we are moving forward. We have set the stage for success, but at the same time, we serve a higher purpose. After all, PSBank is more than just a savings bank. We are also in the transformation business – helping our customers achieve their dreams and get the most out of life.

PASCUAL M. GARCIA III

President's Report

to become customer-focusedmore


“We are changing the game to keep in step with the evolution of our customers’ needs, wants and demands. We are harnessing technology – not for the sake of blazing the trail and beating the competition to the draw – but to help reach our journey faster of making our customers’ lives easier and better.”



In this age of one-click banking, customers increasingly expect more convenience, accessibility,

personalization, and reliability from their banks, whenever and wherever they are. In 2011, we made

changes in our organization to make PSBank more customer-centric while aligning our distribution

channel strategies with evolving customer needs and preferences. We are transforming into the bank of

the future so that our customers will get the most out of their PSBanking experience.

Moving to offer seamless, personalized customer experience

Branch Banking

We expanded our key customer touch points in 2011

to bring the PSBanking experience closer to more

customers.

With the opening of 20 more branches, our network is

now 200-branches strong.

We also installed 105 offsite ATMs in various strategic

locations to better serve PSBank and other ATM clients.

By end-2011, the total number of PSBank ATMs reached

505. We increased our brand visibility through the

presence of PSBank ATMs in LRT 1 and 2.

e-ChannelsCustomer Service

We embarked on a project to facilitate efficient, effective

and timely communication to clients. In addition, a

centralized data system also enables us to analyze and

profile our existing clients. With updated information,

we are able to measure total relationships to have better

customer analytics and business intelligence. Knowing

our customers better not only improves our service

quality, but also leads to more initiatives that focus on

specific market segments.


Large Enterprise Group

Indirect Sales Channel

To give our customers greater peace of mind whenever

they transact through PSBank Remote Banking (PRB), our

24/7 online facility, we launched the PSBank Remote Key

in 2011. This small handy gadget randomly generates a six-

digit code that customers enter, along with their username

and passphrase, to gain worry-free access to their PSBank

Remote Banking account and perform financial transactions.

The security device guards clients against falling prey to

online identity theft and prevents malicious individuals from

accessing online accounts.

e-ChannelsLarge Enterprise Group

Lending to the country’s biggest

corporations allows PSBank

to participate directly in the

development of key economic

sectors.

In 2011, our participation in four loan

syndications totalled Php2.52 billion.

These were syndicated note facilities

for a holding company formed

to buy Meralco shares, a premier

development company, a water

company, and a power corporation.

Direct SalesDirect Sales Channel

Just a year after

we formed the

Direct Sales

Channel, we

generated

fresh funds from

3,317 new current

and savings

accounts opened

in 2011.

We formed the Indirect Sales Channel to market

our products and services to auto dealers, property

developers and other groups that generate client

referrals for PSBank.

We also introduced the Online Dealer System

(ODS) which connects the dealers to PSBank’s Auto

Loan application processing system. Majority of

our dealer clients or one-third of the total dealer

network nationwide now enjoy the ODS service.

We also launched exclusive promos to market the

PSBank Home Loan to major property developers.

e-Channels



Operations

Treasury

Finance

Loan Operations

Trust

Our Collections and Remedial Management

Division was able to keep our Consumer

Delinquency Rate down to 5.68% in 2011

despite the adverse market conditions. This

was done by streamlining the approval

process for payment proposals, and

maintaining good working relations with

various government agencies.

To accommodate the growing volume of our

trust business, our Trust Division implemented an

automated system called the Infobanker Trust System

(ITS). This supports the logistical requirements of

various trust products and allows us to enhance the

efficiency of our various trust operational procedures,

including processing of fees and cash disbursement.

In 2011, we upgraded our core system to accommodate treasury

products and other investment outlets in the future. This was

part of our effort to expand our capabilities to adapt to current

best practices and improve our risk management.

PSBank became the first domestic savings bank to offer third

currencies in an effort to expand our product offerings to

depositors. We were also granted an FX swaps license by the

Bangko Sentral ng Pilipinas (BSP) in 2011. The license enables us

to hedge and manage our FX position.

In 2011, PSBank was recognized as the

Best Performing Bank for BSP’s Clean

Note Policy campaign, which promotes

the maximum use of clean notes and

prudent segregation of unfit notes.

We also implemented an ATM Monitoring

System that allows us to monitor and

promptly address concerns on the

availability of our ATMs.

Productivity monitoring reports were

also prepared to ensure that our ATMs

are always available. Our average offsite

ATM availability was at 97.32% while

combined in-branch and offsite ATM

availability stood at 95.80%.

We were able to maintain these high

availability rates even as we grew our

ATM network to 505 in 2011 after adding

125 ATMs.

In December 2011, we filed our application with

the BSP for the issuance of Tier 2 notes worth

Php3 billion to support our expansion program.

BSP approved it on 27 December 2011 with the

offer date set on 20 February 2012. The offer period

closed a week early due to overwhelming demand

which allowed us to price our 10-year subordinated

notes at 5.75% per annum or below the initial

pricing guidelines.

In line with the revised BSP guidelines on SME

and Agri-Agra lending, our Finance Group also

streamlined the process of classifying the loans.


Business Information Management Services Business Information Management System

Information Technology

Credit Administration

Business Information Management ServicesMarketing & Communications

We continue to invest in automation to make our banking processes more efficient,

leading to better customer experience. In 2011, our IT Group supported the

automation projects of four critical areas and contributed to achieving improved

operational efficiency. These were the implementation of the following initiatives:

Infobanker Trust System for Investment Management Accounts and Trust and Other

Fiduciary Accounts products, totally eliminating the manual process in handling

trust products and transactions; PSBank Remote Key to help combat online identity

theft and provide more protection to online banking channel users; successful

migration of our Treasury Management System to a new version; and Customer

Information System to centralize all critical customer information.

Our Credit Administration Group

addresses the requirements in

processing consumer loans.

In 2011, we continued to render

Auto Loan decisions within 24

hours, Personal Loan decisions

within 24 hours, and Home Loan

decisions in five days or less. We

also enhanced our system of

managing high-risk borrowers to

comply with BSP regulations.

The Business Information Management

System (BIMS) unit was formed in

2011 in step with PSBank’s efforts to

better understand its customers’ needs

through customer analytics.

BIMS teamed up with the IT Group to

create a data warehouse of all deposit

and loan customers of PSBank. In

addition to knowing total business

relationships per customer, the initiative

also enabled us to immediately analyze

new customer relationships we create

per branch at any given time, which is

used for our business targets.

We also came up with new financial

models that gave us more flexibility in

adjusting our business assumptions.

Through BIMS, we also make timelier

decisions using improved short-term

and strategic forecasts.

To meet evolving customer demands, we launched

four new products in 2011: the PSBank Prepaid

MasterCard, PSBank Debit MasterCard, PSBank

Euro Time Deposit, and PSBank Euro Savings

Account.

The PSBank Prepaid MasterCard was launched

through a three-month print advertising campaign

that targeted different market segments, including

students, shoppers, and remitters.

To make PSBank Debit MasterCard top-of-mind,

we tapped a popular celebrity endorser who

embodies the qualities of the card. This campaign

was carried out on TV, print, digital/online

advertising, and branch merchandising.

The PSBank Euro Time Deposit and PSBank Euro Savings Account were offered at the

Paseo de Roxas branch using banners, flyers and other customer touch points.


Breaking free,

Feature

living my dream[ 12 ] PSBank Annual Report 2011

I grew up in a small seaside town where my childhood memories were filled

with days playing in the sand. That’s why I pity my kids, who were raised in the

city, and have to go the distance to discover the natural charm of living near the

sea.

Wouldn’t it be nice, I thought, to go to the beach and forget all your cares?

Wouldn’t that beat the usual trip to the mall, where all they could hear are the

usual city sounds?

I thought about these on my way home, while waiting in line with the rush-hour

crowd and standing in a crowded MRT coach. I suddenly realized I had spent

most of my adult life daydreaming. When will I finally break out of this routine?

I could have spent those precious hours playing with my kids, or cooking with

my wife. I could have spent more quality time with them. Yes, life is short – and

buying a car is one way for me to get the most out of life.

So I did.

As I drove my family in our brand-new car, I was happy to see the seaside town

where I grew up. Running barefoot in the sand with my family, I felt like a child

again.

I thought, I’m no longer daydreaming. Now I’m living my dream.

For many Filipinos, owning a car is a

dream.

With PSBank Auto Loan, you can turn

that dream into reality, allowing you

to get the most out of life.

PSBank offers flexible financing

terms, affordable monthly

amortizations, and competitive

interest rates.

In as fast as 24 hours, you will know

the credit decision via SMS so you

can drive home the car of your

dreams.

You can also get a discount when

you pay in advance or in excess

of your monthly due. Enjoy this

reward under Prime Rebate, the only

loan rebate program of its kind in

Philippine banking.

Driving the dream


Relishing life's simple joys

Feature


My friends say I’m old-fashioned. I say I’m just sentimental.

Perhaps it’s my way of hanging on to simple things in life. It also gives me

comfort, knowing that things keep on changing and getting complex by the day.

One of my most vivid memories are summers spent in my grandparents’ home,

where I played piko or bahay-bahayan with Ate in the backyard, and danced in the

rain. Life was simple back then.

Now at midlife, I’ve started to miss those simple joys. When I finally bought my

family a house we can call our own, I thought it’s not yet too late to relive those

memories.

In our family backyard, out in the sun, our weekends are reserved for delicious

meals and endless hours of bonding. This is my simple life. In that sense, yes, I am

old-fashioned, too.

To be sure, I’m content to be both.

After all, contentment is not getting what you want, but wanting what you get.

If you’ve found the house you love

and intend to make it your home,

why wait?

You can turn your dream into reality

with PSBank Home Loan. We offer

competitive interest rates, flexible

terms and a decision on your loan

application in five days or less via

SMS.

With its Prime Rebate feature,

PSBank Home Loan is the only

housing loan product that makes

clients earn rebates or savings when

they pay in advance or in excess of

their monthly amortizations.

Live with joy. . . now


Catching the waves,

Feature

going on an adventure


There are a few things I look forward to in life like going on a road trip to

undiscovered places.

It can be a 10-hour ride to Pagudpud or a quick drive to Subic. The destination is

not as important as the journey itself, the people you are with and the thrill that

comes with adventure.

I love the open road where possibilities are endless. A detour might bring me to a

nice, secluded beach where I just have to catch the waves.

It is during road trips like these when I feel free. It offers the perfect escape from

the demands of work. It’s a nice reminder that life exists beyond office walls, and

that there is more to life than a deadline.

But I know getting away from it all can sometimes become a pricey indulgence

when you don’t have a backup plan. At the end of the day, you realize that life is

like a road trip.

To get the most out of it, you have to be prepared to free your mind from worries.

An ounce of preparation is worth a

pound of cure. Whether hitting the

trail for a summer getaway, paying

for tuition, house or car repairs, or

anything where having cash is king,

you need a reliable partner to stretch

your wallet.

With PSBank Flexi Personal Loan, you

will always have access to your standby

revolving funds, day and night. It is a

low-interest, collateral-free personal

loan that lets you borrow up to

Php250,000. It’s also the only personal

loan that lets you earn discounts (term

loans only) for paying in advance or in

excess of your monthly amortization.

Use it in any PSBank, Metrobank,

Megalink, ExpressNet, or BancNet

ATMs nationwide, and Maestro Cirrus

ATMs worldwide.

Take the hassle away


Making new discoveries,one shoe at a time

Feature


There is something about a new pair of shoes or a nice dress that sends a

tingle down my spine. Right from that moment when I discover that it fits

me perfectly, my mind immediately wanders off to all sort of places where

it would take me.

It’s hard to explain the kind of exhilarating confidence that a good buy

gives me. That’s why I can totally relate to a character in a film who said,

“Whenever I shop, I feel the world gets a little better.”

But unexpected things sometimes happen that keep me away from going

to my happy place. Like not having enough cash in my wallet. Or long lines

at the ATM. That’s why I make sure I always have a backup plan so I can

enjoy shopping without having to bring loads of cash.

I also found out that online shopping is the best thing that’s ever been

invented since shoes with wedges. I discovered the joy of clicking for an

item, paying for it right then and there. Without leaving the comfort of my

room, not rushing my shopping experience, just taking my time.

Thanks to these simple pleasures and conveniences, I get the most out of

life, one pair of shoes at a time.

Shopping doesn’t always have to be a guilty

indulgence if you can control your finances,

avoid overspending, or incurring debt.

PSBank offers two innovative and convenient

solutions to let you stay within your budget.

For the budget-conscious, there’s the PSBank

Prepaid MasterCard: a debit card, remittance

card, and internet cash card all rolled into one.

You don’t need to maintain a balance. It helps

you take control of your budget as you spend

only what you load into it.

For those seeking the convenience of a credit

card without the debt, there’s the PSBank Debit

MasterCard. It saves you from having to line up

at ATMs every time you shop. Unlike the PSBank

Prepaid MasterCard, the PSBank Debit Card

earns interest as you need to open and maintain

an account with PSBank.

You can use any of these cards to send your child

a regular cash allowance, remit money to your

loved ones, or pay your bills online.

Indulge responsibly


FEATURE

Building the dream, beating the odds

Feature


I realized early on that simply being an employee wasn’t enough to support all

our financial needs. If my family and I were to live a good life, I need to go into

business.

So when an opportunity presented itself, I did not think twice. Sure, there were

some risks involved but there is no greater motivation for me than to ensure that

my loved ones live comfortably.

Thankfully, after the initial spurts and slow start, my small business finally headed

for takeoff. With clear goals, the challenges that come with an upstart venture

somehow seem more manageable.

When I started to reap its benefits, the fulfillment I got was by no means just

financial. Little victories propel me through life, and make the sacrifice worthwhile.

I visualize how my business will succeed and then find a way to make that dream

a reality. It may take time as things do not always happen as planned. But I’m

prepared to face whatever challenges come my way. To twist a popular adage: “It

is better to have tried and failed than never to have tried at all.” True in love, true in

business, true in life.

No business dream is too big nor too

small, as far as PSBank is concerned.

Whether you’re looking for funds to

manage your existing business or

to expand it, you can bring all your

business ideas to life with PSBank

SME Loan.

Our SME Loans are tailored to

meet the unique requirements of

your business, from fixed asset

acquisition, construction, or

additional working capital. You can

borrow from one to seven years.

And because of its Prime Rebate

feature, you can also get a discount

whenever you make advance or

excess payments on your SME Term

Loan.

Fueling your ideas


To win the hearts and minds of our customers, we must be able to transform our organization to one that enables us to succeed in a fast-changing environment. This requires that we develop the best talents.

To support this transformation, we streamlined our

organization to focus more closely on the consumer, spot

greater opportunities and create economies of scale.

We also sustained our investment in our people and their

development. In 2011, 53 PSBankers graduated from our

Staff Professional Enhancement and Development (SPEED)

program, which prepares them for leadership positions in our

organization.

For PSBank, engaging employees to volunteer for good causes

is a win-win proposition. Volunteerism builds teamwork and

cooperation, and creates personal fulfillment and satisfaction

among our people. In 2011, PSBankers had the opportunity to

contribute in causes such as the following:

Our Bank-wide blood drive was able

to collect blood donations that can potentially save the lives

of 776 child patients of the Philippine Children Medical Center.

PCMC recognized our active participation since 2009 during its

12th Annual Blood Drive Recognition Program.

PSBankers, along with their families and

friends, joined the “Run for Literacy” organized by the Millicent

Foundation for its scholarship program and textbook drive for

day care centers in Manila. PSBank was recognized for having

the most number of participants in the event.

One hundred PSBankers joined thousands

of runners in Operation Smile’s “500 Smile Run” in Manila.

Operation Smile seeks to help indigent patients with cleft lip,

cleft palate and other facial deformities by funding their facial

reconstructive surgeries.

Building a culture of success

People


Our People Corporate Social Responsibility

We are committed to making a difference, not only in areas where we operate, but in the lives of the next generation of Filipinos who will inherit the future. PSBank’s philanthropic approach is primarily related to children and education.

In 2011, we sustained our financial support to the following

corporate social responsibility programs:

This funded

the scholarships of 40 elementary and high school

students from the Association of Chinese-Filipino Schools

in the Philippines (ACFSP), and 10 college students from

the Chiang Kai Shek College (CKSC) for school year 2011-

2012. The program started in 2008.

In the name of

depositors who won scholarships, PSBank has been

sponsoring the elementary or high school education of

less-fortunate children from World Vision and children

from Resources for the Blind since 2008.

For school year 2011-2012, the program supported a total of 85

scholars.

Every year, we

help World Vision, Resources for the Blind, and the Chosen

Children Village Foundation in their noble mission of providing

food, shelter, education and medical assistance to indigent,

visually impaired and special children, and empowering their

families through livelihood opportunities.

We remained a program partner in the

annual Search for the Country’s Outstanding Policemen in

Service (COPS). We help promote the program and use our

branch network nationwide to accept nominations.

Differentiating

through

caring


Responsibility for managing risks rests on every PSBank employee. Our Board and senior

management are actively involved in planning, approving, reviewing, and assessing risks

through various committees. The parameters they set govern all our risk-taking activities.

Building a strong risk management culture

Risk Management Structure

The Board of Directors takes the lead in all major initiatives.

It approves broad risk management strategies and policies,

and ensures that these are consistent with the Bank’s overall

objectives.

The Risk Management Committee (RMC) is comprised of at

least three Directors appointed by the Board. They possess

expertise and knowledge of the Bank’s risk exposures, which

enable them to develop appropriate strategies for preventing

or minimizing the impact of losses.

Overall responsibility for the Bank’s risk management

process rests with the RMC. It formulates policies and

strategies to identify, measure/track, manage and limit the

Bank’s risks.

The RMC ensures that the system of limits approved by the

Board remains effective. It also makes certain that limits

are observed and that immediate corrective actions are

taken whenever needed. The Risk Management Office

(RMO), together with the President, various committees and

management, support the RMC in the fulfillment of its duties

and responsibilities.

Risk Management


From:

To:

Subject:

RMO is independent of any line function and reports

directly to the Board through the RMC. The RMO supports

the RMC in carrying out its responsibilities by:

maintaining the risk management policies approved by

the RMC and the Board;

management policies and making or elevating

recommendations that enhance the risk management

process to the RMC and the Board, for their approval; and

are identified, measured, analyzed, reported to and

understood by risk takers, management, and the

Board. It analyzes limit exceptions and recommends

enhancements to the limit structure.

Various Types of Risk

Credit Risk

Credit risk is the risk that a counterparty will fail to meet its

contractual obligation. PSBank’s lending business follows

credit policy guidelines set by the Board, RMC, and RMO.

These guidelines serve as the Bank’s minimum standards

for extending credit. Everyone engaged in the credit

process are required to understand and adhere to these

policies.

PSBank’s product manuals contain business plans and

define the business parameters by which credit activity is

to be performed.

Before extending a loan, the Bank observes a system of

checks and balances, including the approval of at least two

credit officers through the Credit Committee (Crecom),

Executive Committee (Excom), or the Board. The RMC

reviews the Bank’s business strategies and ensures that

revenue-generating activities meet its risk standards.

PSBank holds regular audit and quality assurance checks

across the organization. Its Board – through the Excom,

Crecom, and RMC – ensures that all business segments

follow sound credit policies and practices.

The Bank manages risk concentration by type of individual

or group of borrowers, by geographical region, and by

industry sector. It assesses the credit quality of financial

assets using the Bangko Sentral ng Pilipinas’ (BSP) credit

classifications.

In 2011, enhanced credit scoring models were

implemented for consumer loans. Separately, a Borrower

Risk Rating was piloted for SME loans, supported with

qualitative evaluation.

Stress testing models were revisited, and as a result,

alternative models were put in place to simultaneously guide

the management in terms of macroeconomic indicators

movements and portfolio quality trends.

Relative to the enhancements in the credit scoring models in

2011, the 10-point Interim Credit Rating System (ICRS) of the

Bank was enhanced. Each risk rating is mapped to a credit

score and BSP loan grade matrix that varies by product.

Other related information can be found in the credit risk

discussion in Note 5 of the Financial Statements.

Market Risk

This covers the areas of trading, interest rate, and liquidity risks.

Trading market risk is the risk to earnings and capital arising

from changes in the value of traded portfolios of financial

instruments. Interest rate risk arises from movements in

interest rates. Liquidity risk is the inability to meet obligations

when they fall due without incurring unacceptable losses.

The Bank’s market risk policies and implementing guidelines

are regularly reviewed by the Assets & Liabilities Committee

(ALCO), RMC and the Board to ensure that these are up-to-date

and in line with changes in the economy, environment and

regulations.

The RMC and the Board set the comprehensive market risk limit

structure and define the parameters of market activities that

the Bank can engage in. The Bank utilizes various measurement

and monitoring tools to ensure risk-taking activities are

managed within instituted market risk parameters.

Trading Market Risk

PSBank’s trading portfolios are currently composed of peso-

and dollar-denominated sovereign debt securities that are

marked-to-market daily.

PSBank uses Value-at-Risk (VaR) to measure the extent of

market risk exposure arising from these portfolios. VaR is a

statistical measure that calculates the maximum potential

loss from a portfolio over a holding period, within a given

confidence level. Our current VaR model is based on a historical

simulation methodology with a one-day holding period and a

99% confidence level.

The Bank also performs back testing to validate the VaR model,

and stress testing to determine the impact of extreme market

movements on our portfolios. It has established position limits

for its trading portfolios and closely monitors its daily profit

and loss against loss triggers and stop-loss limits.


To a certain extent, the Bank also carries foreign exchange

(FX) risk. It is the Bank’s policy to maintain exposures within

approved position and loss limits and within regulatory

guidelines. The Bank also uses VaR to measure the extent of

market risk exposure arising from its FX position.

The Bank uses its BSP-approved Type 3 Derivative License for

plain vanilla FX forwards to manage its FX risk against adverse

exchange rate movements.

Structural Interest Rate Risk

The interest rate sensitivity gap report measures interest rate

risk by identifying gaps between repricing dates of assets and

liabilities. The Bank’s sensitivity gap model calculates the effect

of possible rate movements on its interest rate profile.

PSBank uses the sensitivity gap model to estimate its Earnings-

At-Risk (EAR) should interest rates move against our interest

rate profile. Our EAR limits are based on a percentage of

PSBank’s projected earnings and capital for the year. We also

perform stress-testing analysis to measure the impact of

various scenarios based on interest rate volatility and shift in

the yield curve.

The ALCO is responsible for managing PSBank’s structural

interest rate exposure. Its goal is to achieve a desired overall

interest rate profile while remaining flexible to interest rate

movements and changes in economic conditions. RMO and

RMC review and oversee its interest rate risks.

Liquidity Risk

In managing its liquidity position, the Bank ensures that it has

more than adequate funds to meet its maturing obligations.

PSBank uses the Maximum Cumulative Outflow (MCO) Model

to measure liquidity risk arising from the mismatches of its

assets and liabilities.

The Bank administers stress testing to assess its funding

needs and strategies under different conditions. Stress testing

enables the Bank to gauge its capacity to withstand both

temporary and long-term liquidity disruptions.

The Liquidity Contingency Funding Plan (LCFP) helps the Bank

anticipate how to manage a liquidity crisis, whether under

moderate, severe, or extreme stress scenario. Liquidity limits

for normal and stress conditions cap the projected outflows on

a cumulative and per tenor basis.

PSBank discourages dependence on Large Funds Providers

(LFPs) so that it will not be vulnerable to a substantial drop in

deposit level should there be an outflow of large deposits.

ALCO is responsible for managing the liquidity of PSBank while

RMO and RMC review and oversee the Bank’s overall liquidity

risk management.

Operational Risk

Operational Risk is the risk of loss resulting from inadequate or

failed internal processes, people and systems or from external

events. To mitigate these, PSBank constantly strives to maintain

our strong “control culture,” prudent use of technology and

effective internal control system, which are key factors towards

continuous self-improvement under a “no surprise” operating

environment.

PSBank’s Board-approved bankwide organizational chart

clearly establishes areas of management responsibility,

accountability and reporting lines for all its senior officers.

Operational risk management policies and frameworks are

continuously reviewed and updated, subject to RMC and Board

approvals to ensure that they remain relevant and effective.

The Bank’s products and operating manuals, policies and

procedures spell out internal controls implemented by its

business and operating support units. Its Internal Audit Group

(IAG) regularly reviews and provides independent assurance on

control adequacy and compliance with these manuals.

PSBank continually identifies and assesses operational risks

across the organization and develops controls to mitigate

and manage them as part of continuing efforts to enhance its

Operational Risk Management Framework.

Risk Management


To ensure that the Bank manages all operational risks

adequately, specialized functions are engaged in risk

management. These include its Information Technology,

Information Security, Systems Quality Assurance, Financial

Control, Legal, Compliance, Human Resources and Security

Command. Its IAG regularly reports to the Board’s Audit

Committee on the effectiveness of internal controls.

The Bank likewise has a Business Continuity Plan and a Disaster

Recovery Program that are reviewed and tested annually

on a per segment and on a bankwide basis to ensure their

effectiveness in the advent of business disruptions, system

failures and disasters.

Technology Risk

Technology risk is the risk to earnings or capital arising from

deficiencies in systems design, implementation, ongoing

maintenance of systems or equipment and the failure to

establish adequate security measures, contingency plans,

testing and auditing standards.

To provide simpler, faster, more convenient and secured

banking services to its growing clientele and to avail of an

advanced Management Information System that enables the

Bank to make fast and well-informed business decisions, it

continually invests in Information Technology by venturing

into core business process automations, key system

enhancements, and information security solutions.

Given this heavily automated operating environment, PSBank

makes sure that it continuously identifies and quantifies

risks to the greatest extent possible and establishes controls

to manage technology-associated risks through effective

planning, proper implementation, periodic measurement and

monitoring of performance.

Legal Risk

Legal risk is the potential loss due to non-existent, incomplete,

incorrect, and unenforceable documentation that the Bank

uses to protect and enforce its rights under contracts and

obligations.

A legal review process, which its Legal Department performs,

is the primary control mechanism for this type of risk to ensure

that the Bank’s contracts and documentation adequately

protects its interests and complies with applicable legal and

regulatory requirements.

Regulatory Risk

Regulatory Risk, also known as Compliance Risk, covers the

potential loss from non-compliance with laws, rules and

regulations, policies and procedures, and ethical standards.

PSBank recognizes that compliance risk can diminish its

reputation, reduce its franchise value, limit its business

opportunities, and reduce its potential for expansion. Thus,

PSBank, guided by its Compliance Office, continuously

promotes a culture of compliance.

Strategic Risk

Strategic risk is the current and prospective impact on

earnings or capital arising from adverse business decisions,

improper resolution of conflicts, and slow response to

industry changes.

Strategic risk can influence the Bank’s long-term goals,

business strategies, and resources. Thus, the Bank utilizes

both tangible and intangible resources to carry out its

business strategies. These include communication channels,

operating systems, delivery networks, and managerial

capacities and capabilities.

Reputational Risk

Reputational risk is the current and prospective impact on

earnings or capital arising from negative public opinion.

This affects PSBank’s ability to establish new relationships

or services, or manage existing relationships. The risk may

expose the Bank to litigation, financial loss, or a decline in

customer base.

All employees are responsible for building PSBank’s

reputation and exercising an abundance of caution when

dealing with customers and communities.

ICAAP

The issuance of BSP Circular No. 639 covering the Internal

Capital Adequacy Assessment Process (ICAAP) in 2009

supplements the BSP’s risk-based capital adequacy

framework under Circular No. 538. In compliance with this

circular, the Metrobank Group has adopted and developed

its ICAAP framework to ensure that the appropriate level

and quality of capital are maintained by the Group.

Under this framework, the assessment of risks extends

beyond the Pillar 1 set of credit, market and operational

risks and onto other risks deemed material by the Group.

The level and structure of capital are assessed and

determined in light of the Group’s business environment,

plans, performance, risks and budget; as well as regulatory

directives. PSBank follows the Group’s ICAAP framework and

submits the result of its assessment to the Parent Company.

The BSP requires submission of an ICAAP report every

January 31 of each year.


PSBank adheres to principles of good management, transparency, and the continuous

enhancement of control systems in the interest of stakeholders. These are regarded as key

elements of its strategy of achieving sustainability in its overall business.

Adhering to sound corporate governance

PSBank’s corporate culture promotes confidence in the Bank

and is an essential component in the long-term creation of

shareholder value.

The Bank believes good corporate governance is

characterized, not only by observance of formal regulations,

but also by responsible management put into action. It aims

to be transparent in all its dealings, comply with disclosure

policies, act with honesty and fairness, and provide reliable

service and accountability for all its actions.

Bank initiatives in 2011

For the second consecutive year, PSBank obtained a

composite CAMELS rating of “4” released on 28 October 2011,

based on the Bangko Sentral ng Pilipinas (BSP) Report of

Examination as of 30 September 2010.

CAMELS (Capital, Assets, Management, Earnings, Liquidity

and Sensitivity to Risks) is a bank rating system in which

bank supervisory authorities such as the BSP rate financial

institutions. A rating of “4” means that the BSP found no major

supervisory concerns in PSBank and that it is fundamentally

sound with minor weaknesses that can be addressed by

management in the normal course of business.

In December 2011, PSBank amended its Compliance Manual,

in response to the BSP’s call to sustain improvements in

its Compliance Program. The amendments strengthened

the personnel complement of the Compliance Office and

rationalized compliance checking for head office units

and branches. The Bank’s Corporate Governance Manual

was also updated and approved by its Board of Directors

in December 2010, ahead of the March 2011 regulatory

deadline. The updated manual is posted on the Bank’s

website, www.psbank.com.ph, and on its intranet called

InfoChannel for the knowledge and guidance of all its

stakeholders.

PSBank actively discloses market-sensitive information and

material changes in its operations to the Philippine Stock

Exchange (PSE), along with the Securities and Exchange

Commission (SEC), and the BSP. It complies with reporting


principles


requirements by timely submitting complete and accurate

reports. It also ensures transparency to shareholders by posting

its latest public disclosures on the Investor Relations section of its

website. These include PSBank’s disclosures to regulators, financial

performance updates, dividend declarations, and other corporate

developments.

The Amended Rule on the Minimum Public Ownership was

reported to the PSBank Board of Directors through its Corporate

Governance committee on 24 January 2012. Through this new

rule, the PSE would like to ensure that there is sufficient public

participation in the ownership of corporations. PSBank’s public

ownership as of end-December 2011 is equivalent to 22.77%, as

disclosed to the PSE.

Corporate Governance Policies

The Bank’s Manual of Corporate Governance seeks to

institutionalize the principles of good corporate governance in

the entire organization. It also follows the principles of corporate

governance initially set forth by the SEC and BSP.

PSBank’s Corporate Governance Code covers the following key

areas:

1. The principles of corporate governance, namely, fairness,

accountability and transparency that the Bank adheres to;

2. The establishment of a compliance system in which the Board

of Directors is responsible for PSBank’s long-term success

and competitiveness in a manner consistent with its fiduciary

responsibilities;

3. The duties and responsibilities of the Board of Directors;

4. The role of the Independent Director;

5. The organization of Board committees, specifically the

Nominations Committee, Compensation and Remuneration

Committee, Audit Committee, Risk Management Committee,

Corporate Governance Committee, Executive Committee, and

Trust Committee, to aid in complying with principles of good

corporate governance;

6. The roles of the Corporate Secretary, External Auditor,

Chief Audit Executive and the Compliance Officer in enabling

an environment of good corporate governance;

7. The requirement to communicate the contents of the manual

to all directors, executives and employees of the company;

8. The continuing education and training needed on corporate

governance principles;

9. The reportorial or disclosure system on corporate governance;

10. The Bank’s commitment to respect and promote investors’

rights and protection, including the voting right, pre-emptive

right, power of inspection, right to information, right to

dividends, and appraisal right;

11. The annual evaluation of the Board as a body, the performance

of its oversight committees and each of its directors; and the

12. Penalties for non-compliance with the corporate governance

manual.

PSBank's Corporate Governance

initiatives (2002-2010)

Over the years, PSBank has consistently

pursued a strategy of providing a sustainable

increase in shareholder value and efficiency

in all aspects of operations. Below are the

initiatives it has done in recent years in

pursuit of good corporate governance:

PSBank created the Manual of Corporate

Governance in compliance with SEC

guidelines.

The Bank started appointing independent

directors, all of whom passed an

evaluation process and attended the

requisite seminar on corporate governance

prior to sitting on the Board.

PSBank amended its corporate by-laws

to include provisions on independent

directors and the creation of a

Nominations Committee. This was in

addition to provisions on the conduct of

meetings, creation of committees, and

definition of the duties and responsibilities

of the Bank’s directors and officers.

In January, the Bank revised its Code of

Conduct in conformity with new laws and

enactments, BSP guidelines and circulars,

as well as its policies and procedures.

In March, the Bank initiated a roundtable

discussion on Corporate Governance

among senior management, the Board

of Directors and its advisers, and BSP.

This was consistent with its efforts to

provide venues for continuing education

and updates on best industry practices.

The discussion centered on how banks’

corporate governance practices drive their

CAMELS rating.

PSBank again updated its corporate by-

laws to rationalize the composition of

the Board and reduce the number of its

directors from 11 directors to nine.

2 0 0 2

2 0 0 5

2 0 0 6

2 0 0 9

2 0 1 0


The Board sets strategic goals and procedures to guide and

direct the Bank’s activities and policy decisions, and monitor

management performance.

There are nine directors on PSBank’s Board who are all

qualified business professionals with the required expertise

and experience in directing the Bank’s strategic path. They

are elected by stockholders entitled to vote during the

Annual Stockholders’ Meeting of the Bank.

The Board approves the overall business strategy of the Bank,

including the approval of risk policy and risk management

procedures. Individual Board members avoid conflicts of

interest in their activities and other business commitments.

The Board oversees the activities of Senior Management

team members and judges their performance.based on

sufficient and timely information.

PSBank has consistently maintained the presence of

independent directors who provide independent judgment,

outside experience, and objectivity. The Chairman ensures

that the Board and its different committees are able to

function effectively.

Attendance in Meetings

PSBank’s Board held 12 regular meetings in 2011, in addition

to the annual stockholders and organizational meetings. The

attendance of PSBank directors was at 99% in 2011. The

attendance rate was at 100% in 2010 and 95% in 2009 and in

2008.

Code of Business Conduct

PSBank’s amended Code of Conduct seeks to define the

standards that must be followed by PSBank officers and staff in

all business dealings and relationships.

The Code includes the following provisions:

1. A discussion of the disciplinary process which ensures

compliance with the Bank’s policies and procedures;

2. General policies to establish a professional working

environment and secure a favorable reputation for the Bank;

3. Corrective measures for unacceptable behavior or failure to

comply with the Bank’s rules, policies and procedures; and

4. Schedule of penalties for attendance and punctuality, attire

requirements, conduct and behavior, dishonesty, health,

safety and security, reporting of violations, and information

security to serve as a guide for management. The code

of conduct also includes provisions on management of

personal finances, conflict of interest, non-disclosure of

information, and insider information.

Corporate Governance Scorecard

PSBank has been an active participant in the Institute of

Corporate Directors’ (ICD) annual Corporate Governance

Scorecard project for Publicly Listed Companies (PLCs) since

2008. The CG Scorecard project ranks PLCs according to

their performance relative to a set of corporate governance

criteria. This includes policies and practices relating to Rights

of Shareholders, Disclosure and Transparency, and Board

Responsibilities. The project aims to raise the standards of

corporate governance practices by ensuring compliance

to minimum regulatory requirements and encouraging

the adoption of recognized best practices in corporate

governance.

The CG Scorecard project is jointly administered with ICD’s

partners, namely, the SEC, the Philippine Stock Exchange, the

Institute of Internal Auditors of the Philippines, the Ateneo

Law School and the Center for International Private Enterprise.

The ICD is an institute for and by corporate directors who are

committed to the pursuit of professional practice of corporate

directorship in line with corporate governance principles.

PSBank also accomplishes a similar scorecard for the BSP, also

in coordination with the ICD.

Board of Directors

The Board of Directors is committed to uphold corporate

governance principles. It is accountable to PSBank

shareholders, stakeholders and the banking public in

safeguarding their investment and maintaining public trust.


ATTENDANCE IN 2011 BOARD MEETINGS

Samson C. Lim

David T. Go

1 2 1 2

9 9

* Term expired in April 2011

** Term started 1 September 2011

DIRECTORS

Jose T. Pardo 1 2 1 2

Amelia B. Cabal **

Pascual M. Garcia III

4 4

1 2 1 2

Joaquin Aligguy

Ma. Theresa G. Barretto

1 2 1 2

1 2 1 2

Regis V. Puno * 3 3

Margaret Ty Cham 1 2 1 2

Vicente R. Cuna, Jr. * 3 3

Arthur V. Ty 1 1 1 2 Y

Y

Y

Y

N / A

Y

Y

Y

N / A

Y

N / A

Meetings attended

No. of Meetings

ASM


In addition to regular meetings, special Board meetings may

be called by the Chairman, President, or any three directors.

Directors are also required to attend regular committee

meetings in addition to Board meetings. Committee

memberships are assigned based on expertise and the

requirements of each committee.

The following PSBank Board Oversight committees have

one or more independent directors as members: Audit,

Compensation and Remuneration, Nominations, and

Corporate Governance. Following BSP regulations, no

member of the Executive Committee or the Trust Committee

sits in the Audit Committee.

Each director receives a monthly professional fee for

attending Board and committee meetings. This is also

in consideration of their valuable contributions in the

formulation of the Bank’s overall strategy. The total per diem

and transportation allowance paid to directors for their

attendance in Board meetings in 2011 was Php11.29 million.

The Bank’s remuneration policy for its directors indicates that

the chairman, vice chairman and each of its directors shall

receive reasonable per diems for attendance at any Board

meeting. There is nothing in the by-laws of the Bank that

prevents any director from serving any other capacity and

receiving compensation.

Prior to Board meetings, all Directors are provided

with documents on PSBank’s financial and operational

performance, various committee activities, regulatory

developments, and items for their information and

approval. The Board has access to the Corporate Secretary

and Assistant Corporate Secretary who manage the flow of

information to the Board prior to the meetings.

Board members also have access to a permanent

compilation of documents related to past Board activities.

They can readily seek clarification from management should

they have concerns about the Bank or any of the items

submitted for their consideration.

The Board also reviews and approves all product and

operations manuals to ensure that regulatory changes and

best practices are considered and integrated in PSBank’s

policies and procedures.

For the fourth consecutive year, the Board members have

undergone a self-evaluation of their performance using

rating sheets from the Corporate Governance committee.

The exercise aims to ensure their continuing effectiveness

in the performance of their duties and to identify possible

areas for improvement. The Board members also objectively

assess the annual performance of each Board committee

where they serve either as chair or member.

Corporate Governance Committee

Executive Committee

Nominations Committee

Compensation / Remuneration Committee

Management Committees All Business,

Finance,

Operations,

Security,

and other

support groups

Compliance

Board-Level Committees

B O A R D O F D I R E C T O R S

Trust Committee

Trust

Audit Committee

Internal Audit

Compliance

Risk Management Committee

RMOP R E S I D E N T


Board-level Committees

To aid in corporate governance, seven committees were

established to support the Board in the performance of its

functions.

EXECUTIVE COMMITTEE reviews and approves credit

proposals within its limits. It recommends additional

conditions and requirements on applications for Board

approval. The committee is composed of Board members,

as well as credit representatives from both Metrobank and

PSBank.

Jose T. Pardo, Chairman, Independent Director

Samson C. Lim, Independent Director

Joaquin Aligguy

Amelia B. Cabal *

Emma B. Co Chief Audit Executive

* Appointed as Member in September 2011

David T. Go, Chairman *

Amelia B. Cabal **


Arthur V. Ty

* Appointed as Chairman in April 2011

** Appointed as Member in September 2011

Bernardito M. Lapuz Metrobank Representative

Edmund A. Go, Adviser

Samson C. Lim, Chairman, Independent Director

Jose T. Pardo, Independent Director

David T. Go *

Margaret Ty Cham **

Amelia B. Cabal ***

* Appointed as Member in May 2011

** Appointed as Member in July 2011

*** Appointed as Member in September 2011

**** Term expired in April 2011

Vicente R. Cuna, Jr.****

Regis V. Puno ****

Arthur V. Ty, Chairman

Vicente R. Cuna, Jr., Vice Chairman*



Margaret Ty Cham

Rolando A. Rodriguez **

Corazon Ma. Therese B. NepomucenoMetrobank Representative

Pablito C. Veloria PSBank Representative

* Term expired in April 2011

** Retired effective July 2011

AUDIT COMMITTEE provides independent oversight of

the Bank’s internal controls and financial reporting, risk

management, ethical environment, compliance with laws

and regulations, and the internal audit and external audit

activities. The Committee is composed of Board members,

two of whom shall be independent directors, including the

chairman. These members should preferably have auditing,

accounting or related financial management expertise. The

Committee meets monthly.

assesses the probability

of each risk and estimates its possible effects and costs.

It also develops a written plan defining the strategies for

managing and controlling risks, and communicates the

risk management plan to affected parties. The committee

is composed of at least three members of the Board who

possess a range of expertise as well as knowledge of the

Bank’s risk exposures. It is composed of four members of the

Board and a representative from Metrobank. The Committee

meets monthly.

CORPORATE GOVERNANCE COMMITTEE assists the

Board in fulfilling its corporate governance responsibilities.

It ensures the Board’s effectiveness and due performance

of corporate governance principles and guidelines. The

Committee meets at least quarterly.


Maris Lou S. VelicariaPSBank Representative

4 5

3 3

5 5

5 5

5 5

4 4

5 5

4 4

Committee Members Meetings attended

No. of Meetings

1 1

1 2 1 2

1 1 1 2

1 2 1 2

4 4

1 2 1 2

9 9

3 4

1 2 1 2

1 2 1 2

1 0 1 2

1 2 1 2

6 7

6 7

4 5

3 3

3 3

1 1

1 1Committee Members Meetings attended

No. of Meetings


No. of Meetings


No. of Meetings


David T. Go, Chairman *



Margaret Ty Cham

Edmund A. Go, Adviser

* Appointed as Chairman in June 2011

** Term expired in April 2011

Regis V. Puno **

Stella A. Sampayan Trust Officer

Arthur V. Ty, Chairman

Samson C. Lim, Independent Director


Jose T. Pardo, Chairman, Independent Director

Arthur V. Ty

Joaquin Aligguy

Ma. Rita Rosette R. VillaminHR Group Head

TRUST COMMITTEE supervises the proper exercise of

the Bank’s fiduciary powers. This includes the acceptance

and closing of trust and other fiduciary accounts, review

of assets placed under fiduciary custody, and investment,

reinvestment and disposition of funds and property. The

committee is composed of at least five members including

the President and Trust Officer, who is a non-voting member.

The Committee meets quarterly.

COMPENSATION AND REMUNERATION COMMITTEE

establishes a formal and transparent procedure for

developing a policy on executive remuneration. It is

composed of at least three members, one of whom shall

be an independent director. The head of the Bank’s Human

Resources Group sits in this committee as a resource person.

The Committee meets at least once a year.

Executive Management

The Board appoints the President who is responsible for

managing and implementing the Bank’s business strategies

and day-to-day operations. The President’s function within

the organization is separate and distinct from the Chairman

and Vice Chairmen of the Board, which are non-executive

positions.

Senior Management consists of a core group of individuals

responsible for overseeing Bank operations. They support the

President through their leadership of various management

committees.

They have the necessary skills to manage businesses under

their supervision, as well as impose appropriate control

over key individuals in these areas. They contribute to

good governance by supervising line managers in specific

business areas through ways consistent with Board-approved

policies and procedures. Guided by an organizational

strategy, management decision-making is supported by

financial and non-financial performance metrics. This allows

management to measure the efficiency and effectiveness of

various operating groups. Financial reports, based on robust

underlying accounting systems, are regularly generated,

analyzed and presented to Senior Management.

Audit Committee

The Audit Committee serves as an independent oversight of

the Board to ensure that the Bank has strong and effective

independence, governance, risk management, internal

control, compliance, and financial reporting.

NOMINATIONS COMMITTEE reviews and evaluates all

nominees to the Board. It is mandated to have at least

three voting member directors, one of whom must be

independent. The Nominations and Review Committee is

guided by its charter, as well as Bangko Sentral guidelines for

the qualification and disqualification of directors set forth in

the Manual of Regulations for Banks. The Committee meets

at least once a year.

3 4

4 4

4 4

4 4

4 4

1 1

4 4

2 2

2 2

2 2

1 1

1 1

1 1

1 1


No. of Meetings


No. of Meetings


No. of Meetings


In 2011, the Committee had 12 meetings to discuss reviews on branches, head office units, systems and applications, case investigations, special audits, and details on internal control compliance. Regulatory compliance updates were also taken up during the committee meetings. The Committee also reviewed and approved the following with the support of internal and external auditors: 1. 2012 Annual Risk-Based Internal Audit Plan;2. Revised Internal Audit Risk-Based Planning Framework;3. Revised Audit Committee and Internal Audit Charters;4. Revised Audit Rating System for IT Audit5. Risk-Based Business Continuity Plan (BCP) Testing and Evaluation Drill Audit Rating System6. 2011 year-end review conducted by external audit firm SGV and Co. PSBank engages external auditors to review internal control processes related to the disclosure of financial statements. They should exercise due professional care in the conduct of audit reviews and examinations. The Audit Committee approved audit and related fees of Php2.0 million in 2011 and 2010 for services normally provided in connection with statutory and regulatory filings or engagements. Internal Audit and CompliancePSBank has established internal controls and systems in various areas of operations to protect it from intrinsic business risks. The Bank’s Internal Audit Group evaluates the effectiveness of these control systems and compliance programs, and recommends measures to improve governance, risk management, and internal control processes. The Bank’s three-pronged approach ensures compliance within the organization:

Coordinators conduct random compliance testing to develop a compliance culture across the ranks. A reporting process helps the Chief Compliance Officer and the Chief Audit Executive detect any regulatory infractions.

branches and other operating units. Independent Compliance Testing is conducted to ensure adherence to anti-money laundering rules and other regulatory requirements.

validate testing by Compliance Coordinators and Internal Auditors. The Chief Compliance Officer also conducts random visits to PSBank branches and head office units to check the progress of compliance testing.

January 2011, the Compliance Office oversaw the resolution of all AMLA exceptions cited in the final Audit reports of all

branches and Head Office units. It discussed the exceptions with these groups so that they could determine their action plans and final resolution within a mandated or agreed deadline. The Chief Compliance Officer continues to conduct Quarterly Compliance Forums to regularly update all Compliance Coordinators, Auxiliary Compliance Officers and Internal Audit Officers on recently issued regulatory requirements. Enhancement trainings on AMLA issues, Compliance Testing, Corporate Governance, and CAMELS are conducted in these forums. AMLA TrainingPSBank ensures that all its newly hired employees undergo the basic Anti-Money Laundering (AML) training. For front-liners and officers, the Bank conducts seminars for a more in-depth understanding of AMLA regulations and its applications in day-to-day banking transactions. The Bank safeguards against money laundering and curbs possible fraudulent accounts by strictly adopting Know-Your-Customers business principles and the latest principles in the Updated Anti-Money Laundering Rules and Regulations. In support of the government’s commitment to fight money laundering, PSBank’s Board of Directors joined a group-wide Anti-Money Laundering seminar in July 2011. The seminar was conducted by the Anti-Money Laundering Council (AMLC) and attended by the Metrobank Group’s Board of Directors and Senior Officers. The Board has also reviewed and approved in August 2011 the AMLA-MLPP (Manual on Money Laundering and Terrorist Financing Prevention Program), an urgent requirement for all banking institutions. The manual also incorporated changes to reflect AMLA issues and complement bank policies and procedures. In 2011, the Bank completed its CG Orientation seminars for all junior officers with ranks of manager and senior manager. The seminars aimed to impart the value of good corporate governance practices in the performance of their tasks. The training was initiated by the Compliance Office in coordination with the Human Resources Group’s Training Department. As of December 2011, all of the Bank’s 180 line officers attended the seminar. Moving ForwardPSBank believes that good governance is key to building a culture of compliance which will help mitigate risks and prepare the Bank to face regulatory and industry demands.

It aims to combine increased Board oversight, management

expertise, enhanced services and technology to have an

effective operating framework that delivers long-term

results. It expects to transform these bankwide programs

into a business culture that upholds fairness, accountability

and transparency in all aspects of its operations.




The Audit Committee provided assistance to the Board

in fulfilling its oversight function on the Bank’s financial

reporting and control; governance and risk management

processes; and internal and external audit functions.

Management is responsible for the preparation, integrity, and

fair presentation of the Bank’s financial statements prepared

in accordance with Philippine Financial Reporting Standards.

In 2011, the Audit Committee composed of four members,

two of whom are independent directors, performed the

following in their monthly meetings:

and Sycip Gorres and Velayo’s (SGV) overall scope and plans;

with SGV, who is responsible for expressing an independent

opinion on the audited financial statements and their

conformity with Philippine Financial Reporting Standards;

evaluations of internal control processes together

with managements’ action plans and timetable for the

implementation of recommendations to improve the

operations of the branches and head office units including

the information systems and security;

risk mitigation efforts of the Bank;

Audit Committee Charter which was ratified in March 2011;

competencies, activities, and effectiveness;

quality assessment of IAG’s conformance with the

International Professional Practices Framework for Internal

Auditing;

applicable laws, rules, regulations, code of conduct as well as

the adequacy and effectiveness of internal control system.

Based on the reviews and discussions undertaken and subject

to the limitations on the roles and responsibilities provided for

in the Audit Committee Charter, the Committee recommends

that the audited financial statements be included in the

Annual Report for the year ended 31 December 2011, for

filing with the Securities and Exchange Commission and other

regulatory bodies.

29 February 2012

Report of the Audit Committee to the Board of Directors

For the year ended 31 December 2011


JOSE T. PARDO SAMSON C. LIM

Audit Committee Chairman Member

JOAQUIN ALIGGUY AMELIA B. CABAL EMMA B. CO

Member Member Member


ARTHUR V. TY

Vice ChairmanJOSE T. PARDO

Chairman / Independent Director

JOAQUIN ALIGGUY

Director


Director / President

AMELIA B. CABAL

Director

MA. THERESA G. BARRETTO

Director

DAVID T. GO

Director

MARGARET TY CHAM

Director

POCHOLO V. DELA PEÑA

Corporate Secretary

SAMSON C. LIM

Independent Director

JOAQUIN ALIGGUY

Director

Board of Directors


JOSE T. PARDOChairman / Independent Director

Chairman since 2003. Chairman, Philippine Stock Exchange.

Director of National Grid Corp. of the Philippines. Former

Secretary, Department of Finance and Department of Trade

and Industry. Former Member of the Board of Governors, Asian

Development Bank, International Monetary Fund and the World

Bank. Former Member, Monetary Board of the Bangko Sentral ng

Pilipinas. First graduate of the Harvard-DLSU Advisory Program.

BS Commerce-Accountancy and MBA, De La Salle University.

ARTHUR V. TYVice Chairman

Vice Chairman since 2001. President, Metrobank. Vice Chairman/

Director, Cathay International Resources Corp. Chairman/

Director, Global Treasure Holdings Inc. and GT Capital Holdings

Inc. Chairman, Metrobank (China) Ltd., Great Mark Resources

Corporation and Grand Titan Capital Holdings Inc. Vice

Chairman, Metrobank Foundation, Inc. BS Economics, University

of California-Los Angeles. MBA, Columbia University.

PASCUAL M. GARCIA IIIDirector / President

President since 2001. Adviser, Metrobank. Director, Toyota

Financial Services Philippines Corp. and Sumisho Motor Finance

Corp. Trustee, Chamber of Thrift Banks. BS Commerce, Ateneo de

Zamboanga.

SAMSON C. LIMIndependent Director

Director since 2008. President, Automatic Centre and Blims

Fine Furniture. Chairman, Francorp Philippines. Vice President,

Philippine Chamber of Commerce and Industry. Executive

Director, Federation of Filipino-Chinese Chamber of Commerce

and Industry. President, Canadian Tourism & Hospitality Institute.

Chairman, World Franchise Council. Chairman Emeritus and

Founding President, Philippine Franchise Association. BS Liberal

Arts, Cum Laude, Ateneo de Manila University. Masters in Business

Economics, University of Asia and the Pacific. Top Management

Program, Asian Institute of Management.

DAVID T. GODirector

Director since 2011. Director, Metropolitan Bank (China), Ltd.

Senior Executive Vice President, Treasurer and Director, Toyota

Motor Philippines Corp. Director, Toyota Manila Bay, Inc., Toyota

Cubao, Inc. and Lexus Manila, Inc. Chairman, Toyota Makati,

Inc. and Toyota San Fernando, Inc. Board Adviser and Treasurer,

Toyota Financial Services Philippines Corp. Vice Chairman, Toyota

Autoparts Phils, Inc. President, Sumaco Manufacturing Corp. BA

Economics and Political Science, New York University. Doctor of

Philosophy in Internal Relations, New York University.

~

AMELIA B. CABALDirector

Director since 2011. Director, Metropolitan Bank and Trust

Company. Bank Supervisor, Metrobank (China) Ltd. Chairman,

External Audit Committee of the International Monetary Fund.

Independent Director, Deutsche Regis Partners, Inc., Ionics, Inc.,

and Ionics EMS, Inc. Former Director, Metrobank. Former Senior

Adviser and Financial Markets Vice Chairman, SyCip Gorres

Velayo & Co. BS Commerce major in Accounting, Far Eastern

University. Advanced Management Program, Asian Institute

of Management. Pacific Rim Banking Program, Pacific Coast

Banking School, University of Washington. Top Management

Program, Bangkok. Advanced Management Program, Harvard

Business School.

MARGARET TY CHAMDirector

Director since 2004. Director, Orix Metro Leasing Corp. and

Federal Land Inc. President, Glam Holdings Corp. and Glamore

Holdings Corp. Vice President, Great Mark Resources Inc.,

Global Treasure Holdings Inc., and Grand Titan Capital

Holdings Inc. Corporate Sercretary, Metrobank Foundation.

Vice President/Corporate Secretary, Norberto and Tytana Ty

Foundation. BS Humanities, De La Salle University.

MA. THERESA G. BARRETTODirector

Director since 2006. Director, Endel Enterprises and Rural Bank

of Candelaria. BS Commerce, Assumption College. Curso de

Estudios Hispanicos, La Universidad de Madrid in Spain.

JOAQUIN ALIGGUYDirector

Director since 2009. Corporate Secretary, Manila Doctors

Hospital. Director, Asia Pacific Land (Nanjing) Ltd., and Aspac

Land Development (Shanghai) Co. Ltd. Adviser, Metrobank

Foundation. Trustee, Kaisa Heritage and Angelo King

Foundations. Consultant, Asiaticus Management Corp. Director,

Resources Consultants Philippines Inc. AB Philippine Literature,

University of the Philippines.

POCHOLO V. DELA PENACorporate Secretary

Corporate Secretary since 2011. First Vice President, Metrobank.

BS Commerce major in Accounting, University of Santo Tomas.


Pascual M. Garcia IIIPresident

Norberto M. Coronel IIIFirst Vice President

Leah M. ZamoraFirst Vice President

Dan Jose D. DuplitoVice President

Melissa F. TongVice President

Jose Vicente L. AldeExecutive Vice President

Jose Jesus B. CustodioFirst Vice President

Andre Manuel L. AbellanosaVice President

Abigail P. MelicorVice President

Mary Jane M. ValeroVice President

Perfecto Ramon Z. Dimayuga, Jr.Senior Vice President

Neil C. EstrelladoFirst Vice President

Raye Claudine Q. BaronVice President

Antonio Jude Martin P. MontinolaVice President

Senior Officers

[ 38 ] PSBank Annual Report 2011[ 38 ] PSBank Annual Report 2011

Pablito C. VeloriaVice President

Noli S. GomezSenior Vice President

Francis C. LlaneraFirst Vice President

Minda L. CayabyabVice President

Edeza A. QueVice President

Ma. Rita Rosette R. VillaminVice President

Yolanda L. Dela PazSenior First Vice President

Ismael S. ReyesFirst Vice President

Emma B. CoVice President

Stella A. SampayanVice President

Ma. Patricia L. CastañedaFirst Vice President

Jose Martin A. VelasquezFirst Vice President

Jose Nazario R. CruzVice President

Victor Albert A. SaplalaVice President

PSBank Annual Report 2011 [ 39 ]PSBank Annual Report 2011 [ 39 ]

PASCUAL M. GARCIA IIIPresident

President since September 2001. Member,

Assets and Liabilities Committee. (See Board

of Directors pages.)

JOSE VICENTE L. ALDE Executive Vice President

Joined the Bank in October 2007. Member,

Assets and Liabilities, Credit, Investment,

IT Steering, Personnel and Emergency

Committees. Former Vice President, ABN-

AMRO Bank. Bachelor in Computer Science

with honors, University of the Philippines.

MBA, Asian Institute of Management.

PERFECTO RAMON Z. DIMAYUGA, JR. Senior Vice President

Joined the Bank in January 2006. Chief Finance

Officer and Head, Finance Group. Member,

Assets and Liabilities, IT Steering, Investment,

Personnel, and Outsourcing Committees.

Worked in the Treasury Departments of Bank

of the Philippine Islands, DBS Bank Phils.,

Inc., Mindanao Development Bank, Citytrust

Banking Corp. and Rizal Commercial Banking

Corp. AB in Economics, Ateneo de Manila

University. MBA, University of the Philippines.

NOLI S. GOMEZ Senior Vice President

Joined the Bank in October 2001. Head,

Operations Group. Member, Assets and

Liabilities, Anti-Money Laundering, Policy,

Personnel, Outsourcing and Emergency

Committees. Former Chief Risk Officer and

Head of Systems and Methods, DBS Bank

Phils. and Systems Management Officer, Bank

of the Philippine Islands. BS Civil Engineering,

Mapua Institute of Technology. Licensed Civil

Engineer with distinction.

YOLANDA L. DELA PAZ Senior First Vice President

Joined the Bank in September 1983. Head,

Specialized Lending Desk. Member, Credit

Committee. Former Supervisor, Equitable

Computer Services and Officer-in-Charge,

Equitable Banking Corporation branch.

Bachelor of Business Administration, major in

Accounting, University of the East.

MA. PATRICIA L. CASTANEDAFirst Vice President

Joined the Bank in August 2005. Head,

Risk Management Office. Member, Assets

and Liabilities, Investment, Anti-Money

Laundering and IT Steering Committees.

Former Market Risk Officer, BDO Private

Bank. Former Corporate Finance Manager,

TA Bank. Former Risk Management Officer,

Bank of the Philippine Islands. BS Business

Economics with honors, University of the

Philippines.

NORBERTO M. CORONEL IIIFirst Vice President

Joined the Bank in December 2007. Head,

Large Enterprise Group. Member, Assets and

Liabilities Committee. Former FVP and Head

of Equity Underwriting and Placements,

Investment & Capital Corp. of the Philippines.

Former AVP of Investment Banking Division,

United Coconut Planters Bank. BS Business

Management, Ateneo de Manila University.

MBA, University of the Philippines.

JOSE JESUS B. CUSTODIOFirst Vice President


Indirect Sales Channel. Member, Assets and

Liabilities Committee. Former Head of Auto

Loans-Retail Sales, Citytrust Banking Corp.

Former Fleet and Floorstock Department

Head, BPI Family Savings Bank. BS Business


NEIL C. ESTRELLADO First Vice President

Joined the Bank in March 2002. Head,

Information Technology Division. Member,

Anti-Money Laundering, Outsourcing,

IT Steering and Emergency Committees.

Former Project Leader, Oversea-Chinese

Banking Corp. Ltd. Former Lead IT Analyst,

Development Bank of Singapore. Former

Project Manager, DBS Philippines. Former

Systems Analyst, Bank of the Philippine

Islands. BS Mathematics, Ateneo de Manila

University.

FRANCIS C. LLANERAFirst Vice President


Loan Operations Group. Member, Assets

and Liabilities and Anti-Money Laundering

Committees. Former Credit Card Collections

Head, Union Bank of the Philippines. Formerly

with American International Group’s Credit

Risk Management. BS Commerce, University

of Santo Tomas.

ISMAEL S. REYESFirst Vice President


Branch Banking Group. Member, Assets

and Liabilities Committee and Personnel

Committee. Former Division Head of Market

Management, iRemit Inc. Former Head and

Operations Manager of the Funds Transfer

Department, Bank of the Philippine Islands.

BS Economics, University of Santo Tomas.

JOSE MARTIN A. VELASQUEZFirst Vice President


Treasury Group. Member, Assets and

Liabilities and Investment Committee. Former

Deputy Treasurer, First Metro Investment

Corp. Former Senior Dealer, BPI Capital Corp.

BA Economics and BS Commerce major in

Management of Financial Institutions and

MBA, De La Salle University. Registered

Fixed Income Salesman, Securities and

Exchange Commission. Treasury Certified

Professional, Ateneo-Bankers Association of

the Philippines.

LEAH M. ZAMORAFirst Vice President

Joined the Bank in April 2010. Head, Business

Information Management Services Division.

Member, Assets and Liabilities and IT Steering

Committees. Former Vice President for

Financial Planning and Analysis, GE Money

Bank Philippines. BS Accounting, De La Salle

University. Certified Public Accountant.

ANDRE MANUEL L. ABELLANOSAVice President

Joined the Bank in February 2003. Head,

Treasury Marketing and Currencies Division.

Member, Assets and Liabilities Committee.

Former Senior Trader, BPI Capital Corporation.

Former Head, Foreign Exchange Trading, DBS

Profiles of Senior OfficersProfiles of Senior Officers

~


DBS Forex Corp. BS Management, Colegio

de San Juan de Letran. Registered Fixed

Income Salesman, Securities and Exchange

Commission. Treasury Certified Professional,

Ateneo-Bankers Association of the Philippines.

RAYE CLAUDINE Q. BARON Vice President


Process Management Division. Member,

Policy, Outsourcing and Emergency

Committees. Former Senior Assistant Vice

President for Project Management and

Operations Control Department, AIG PhilAm

Savings Bank Inc. BS Business Management,

Ateneo de Manila University. MBA, University

of the Philippines.

MINDA L. CAYABYAB Vice President

Joined the Bank in May 1998. Head,

Financial Accounting and Services Division.

Former Senior Auditor, Joaquin Cunanan

PricewaterhouseCoopers Phils. BS Business

Administration, major in Accounting

with honors, Pamantasan ng Lungsod ng

Maynila. Certified Public Accountant.

EMMA B. COVice President

Joined the Bank in December 2001. Chief

Audit Executive and Head, Internal Audit

Group. Member, Anti-Money Laundering

Committee. Former Senior Manager for

Audit, Mercator Group. Former IT Audit

Officer, Union Bank of the Philippines. BS

Commerce, major in Accounting, University

of Santo Tomas. Bachelor of Laws, Lyceum

of the Philippines. MS in Information


Certified Public Accountant and lawyer.

JOSE NAZARIO R. CRUZVice President

Joined the Bank in August 2001. Chief

Compliance Officer. Former Assistant

Vice President, DBS Bank Philippines.

Former Assistant Vice President, Rizal

Commercial Banking Corp. Former

Country Representative, RCBC Hong Kong.

BS Mathematics and MBA, Far Eastern

University. Bachelor of Laws, Bulacan State

University.

DAN JOSE D. DUPLITOVice President


Information Security Department. Former

Information Security Consultant, TIM

Corporation and I-Sentry Security Services.

BS Mechanical Engineering, University of

the Philippines.

ABIGAIL P. MELICOR Vice President


Indirect Mortgage Channel. Member, Assets

and Liabilities Committee. Chairperson,

SPEED Committee. Former Channel Head–

Senior Manager for Personal Loans, Standard

Chartered Bank. Former Assistant Manager,

AIG Credit Cards. BS Commerce major in

Economics, University of Santo Tomas.

ANTONIO JUDE MARTIN P. MONTINOLAVice President


Electronic Channels Group. Member, Assets

and Liabilities and Emergency Committees.

Former Group Account Director, Harrison

Communications Inc. – McCann-Erickson

Philippines. Former Business Unit Director,

Arc Worldwide – CRM/Digital Agency of

Leo Burnett. BS in Interdisciplinary Studies,

Ateneo de Manila University.

EDEZA A. QUEVice President

Joined the Bank in October 2005 as Credit

Risk Manager. Former Credit Risk Manager

for Consumer Banking, Standard Chartered

Bank. Former Risk Management Officer,

American International Group Credit Card

Co. BS Statistics with honors and MS in

Statistics, University of the Philippines.

STELLA A. SAMPAYANVice President

Joined the Bank in January 2009. Head, Trust

Division. Member, Assets and Liabilities

and Investment Committees. Former Funds

Business Head, ING Bank NV-Manila. Former

Trust Department Head, American Express

Bank. BS Business Administration, major

in Management of Financial Institutions,

De La Salle University. Trust Operations

and Investment Management course, Trust

Institute Foundation of the Philippines.

VICTOR ALBERT A. SAPLALAVice President

Joined the Bank in June 2002. Head, IT

System & Operations Support Department.

Member, IT Steering and Emergency

Committiees. Former Associate Consultant,

SQL*Wizard, Inc. Former Database

Administrator, Bayan Telecommunication

Inc. BS Management Information Systems,

Ateneo de Manila University. Oracle Certified

Professional DBA.

MELISSA F. TONGVice President


Business Development Division. Former

Unit Head for Cash Management Services

and Head of Retail Sales and Marketing, BDO

Unibank. Former Regional Head for Europe,

iRemit. BA in Organizational Communication

and BS in Commerce major in Marketing

Management, De La Salle University.

MARY JANE M. VALEROVice President


Customer Service Division. Former Front

Office Manager, Mandarin Oriental Hotel

Manila. Duty Manager, Westin Philippine

Plaza. BS Psychology and BA Guidance and

Counseling, St. Scholastica’s College.

PABLITO C. VELORIAVice President


General Services Division. Former Head

of Consumer Credit Evaluation, Field

Support, Credit Investigation, Housing

Loan Evaluation, Share Finance Credit and

Mortgage Credit Investigation, BPI Family

Savings Bank. BS Civil Engineering, Adamson

University.

MA. RITA ROSETTE R. VILLAMINVice President

Joined the Bank in February 2003. Head,

Human Resources Group. Member,

Personnel Committee and Retirement

Committee. Former Senior Manager

for Human Resources, SM Supermalls.

Training Manager, Litton Mills. BS Hotel

and Restaurant Management, University of

Santo Tomas.


PSBank achieved another

record income in its 51-

year history as it held its

own amid the increasing

competition in the

Philippine banking industry

in 2011. Even with slower-

than-expected domestic

economic growth, PSBank

maintained the strength

of its balance sheet, which

allowed it to continue its

growth track.

Record profit performance

We reported record net earnings

of Php2.03 billion in 2011, a 12.20%

year-on-year improvement from

Php1.81 billion in 2010. This increase

was achieved mainly through an

expansion of our balance sheet and

more durable income stream from

our core business.

As in the previous year, liquidity

levels in the banking system

continued and this has led to

a sustained decline in interest

margins. For PSBank, this was offset

by the increased expansion of its

loan portfolio, particularly vehicle

and mortgage loans which grew by

13.33% and 8.72%, respectively.

Translating our strength into numbers

CFO's Report


Interest income from loans and investments climbed to

Php8.71 billion, 14.83% higher than the Php7.59 billion

recorded in 2010. Interest expenses, on the other hand,

rose by 12.63% to Php3.27 billion. Overall, net interest

income notably increased by 13.91% to Php5.71 billion.

Other operating income was lower by 6.70% to

Php7.68 billion compared with Php8.24 billion registered

in 2010. This was a result of lower trading gains of

Php927.70 million in 2011 compared with the exceptional

trading result of Php2.23 billion in 2010.

Available to more customers

We expanded our nationwide footprint by adding 20

branches and 125 more ATMs in 2011, allowing customers

access to a total of 200 branches and 505 ATMs. Despite

these considerable investments in technology and

personnel, other expenses grew moderately by 6.79% to

Php5.03 billion from Php4.71 billion, previously.

We concluded the year with total loan loss provisions of

Php656.09 million and better asset quality. Meanwhile,

our non-performing loans (NPLs), net of fully provided

loans, stood at Php1.72 billion. This translates to an

NPL ratio of 3.12% which compares favorably with the

average ratio for the thrift banking industry. With the

additional provisions, the Bank’s NPL coverage ratio was

at 74.73%.

Our total assets reached Php120.25 billion, sustaining

the growth track that we set in previous years. Improved

access to delivery channels and sustained marketing

campaigns allowed the Bank to expand its loans and

receivables to Php58.19 billion, 9.36% up from 2010.

We are very optimistic about the future and in achieving

further growth primarily due to our capital base of

Php15.54 billion.

After we exercised the call option on our Tier 2 notes

in January 2011, we went ahead with preparations

for another issuance in November 2011. This was in

anticipation of the implementation of Basel 3 in the local

banking system.

In February 2012, we completed the issuance of

Php3 billion worth of unsecured subordinated debts or

Tier 2 notes. The Philippine Rating Services Corporation

(Philratings) rated the issuance PRS Aaa which indicates

that the obligations were of “high quality with minimal

credit risk.” The issuance has a 10-year maturity period,

with a call option on the fifth year.

Value creation for shareholders

Our shares ended at Php82.00 per share, 28% higher

than Php64.00 per share in end-2010. This share price

appreciation reflected significant improvements in the

Philippine Stock Exchange index in 2011.

We continued to declare quarterly dividends equivalent

to 6% per share. Total dividends paid to shareholders

amounted to Php144.15 million.

In early 2012, our Board of Directors approved an

increase in the annual dividend rate to 30%. This

translates to Php3.00 per share in annual dividends from

Php0.60 per share, previously. The new rate will take

effect in the first quarter of 2012.

We maintained our investment in Toyota Financial

Services Philippines Corporation (TFSPC), which

generated Php64.33 million in cash dividends. We own

25% of TFSPC which continues to be one of the leading

finance companies in the country. We also invested an

additional Php400.00 million in Sumisho Motor Finance

Corp., a joint venture with Sumitomo Corp. of Japan. We

hold a 40% stake in Sumisho, which offers motorcycle

financing through its 17 branches nationwide.

The best is yet to come

We remain proud and steadfast in our goal to protect the

interests of our shareholders, investors, and clients in all

aspects of our operations. We see everyday challenges

as tests of our resolve to serve our customers in the best

way we can, pushing the envelope each time to allow

them to achieve their personal or business goals and

ultimately, get the most out of life.

PERFECTO RAMON Z. DIMAYUGA, JR.

Chief Finance Officer


BALANCE SHEET

Assets

Our total assets as of 31 December 2011 stood at

Php120.25 billion, 15.46% higher than the Php104.15 billion

the previous year. The growth was primarily due to the

expansion of our loan and investment portfolios.

Loans and Receivables, Net

Our loans and receivables grew 9.36% to Php58.19 billion as

the volume of our top loan products, Auto and Mortgage,

increased by 13.33% and 8.72%, respectively. This came even

with supply bottlenecks among Japanese carmakers and the

intense competition in the mortgage loan market that drove

down interest rates.

Securities and Investments

Held-to-maturity investments climbed by 34.39% to

Php12.31 billion as of 31 December 2011 compared to

year-ago level of Php9.16 billion as we accumulated long-

term portfolio investments in government securities and

Republic of the Philippines (ROP) bonds. Our available-for-

sale investments were higher by 15.39% to Php18.69 billion.

Meanwhile, fair value through profit or loss investments was

lower by 93.69% at Php54.79 million.

There was a 49.20% increase in our investments in an

associate and joint venture to Php1.24 billion due to the

Php400.00 million additional investments in Sumisho Motor

Finance Corp. (SMFC) in August 2011. This represents our

40.00% stake in SMFC. Our 25.00% stake in Toyota Financial

Services Philippines Corp. (TFSPC) remained intact.

Property and equipment increased by 13.04% or

Php274.84 million to Php2.38 billion due to the expansion

of our ATM network, new branches, and renovation.

Goodwill and intangible assets increased by 6.02% to

Php255.18 million from Php240.68 million during the

period.

Capital

Capital funds increased by 33.87% to Php15.54 billion as

we benefitted from higher net income for the period.

We declared quarterly dividends of Php0.15 per quarter,

consistent with our dividend policy.

On 28 January 2011, we exercised the call option on our

Php2.00-billion unsecured subordinated notes (Tier 2)

which was rated PRS Aaa by Philippine Rating Services

Corp. (PhilRatings). PRS Aaa indicates that the notes are of

the highest quality with minimal credit risk and that our

capacity to meet our financial commitments is extremely

strong.

To support asset growth and strengthen our capital base,

we sought approval from the Bangko Sentral ng Pilipinas

(BSP) to issue Php3.00 billion worth of Tier 2 notes. The

approval was granted on 27 December 2011. The notes

were issued on 20 February 2012 and were priced at 5.75%.

Deferred Tax

Deferred tax asset increased by 61.55% or Php434.13 million

to Php1.14 billion from Php705.36 million a year ago due

to the recognition of deferred income tax on provision for

credit and impairment losses recorded for the period.

Management's Discussion and Analysis

RETURN ON AVE. EQUITY(in percent)

07 08 09 1 0 1 1

17

16

15

14

13

12

10

0

14.81

12.47 12.73

15.99

14.94

RETURN ON AVE. ASSETS(in percent)

07 08 09 1 0 1 1

2.25

2.00

1.75

1.25

1.00

0.75

0.50

0

1.55

1.31

1.34

1.83

1.81

CAPITAL ADEQUACY RATIO(in percent)

07 08 09 1 0 1 1

21

18

15

12

9

6

3

0

15.70 17

.42

14.44 15

.37

13.93


Deposit Liabilities

Total deposits reached Php101.55 billion, 16.03% more than

the Php87.52 billion level in 2010. This was a result of the

expansion of our nationwide presence to 200 branches

and 125 new ATMs with the aim of increasing our customer

touchpoints. Time deposits grew 11.77% to Php78.46

billion while demand deposits also edged up by 59.30% to

Php11.42 billion. Likewise, savings deposits expanded by

14.98% to Php11.67 billion as of 31 December 2011.

INCOME STATEMENT

Net Income

We ended 2011 with a record-high net income after tax

of Php2.03 billion, 12.20% higher than the Php1.81 billion

we posted in 2010. The growth was primarily driven by a

13.91% improvement in our net interest income as a result

of the expansion of our balance sheet, which more than

offset the decline in spreads.

Interest Income

We posted an increase in total interest income of 13.44% to

Php8.98 billon, better than the Php7.91 billion in the same

period in 2011. Interest income from loans grew 10.23%

to Php6.47 billion with the expansion of our total loan

portfolio. Interest income from investment securities also

grew by 30.60% to Php2.24 billion in December 2011.

Interest income from our accounts with other banks

and the BSP was at Php74.62 million in December 2011,

54.95% lower than the Php165.64 million reflected in 2010.

On the other hand, our interest income from interbank

loans receivables and securities purchased under resale

agreements rose by 18.12% to Php189.60 million.

Total interest expense increased by 12.63% to

Php3.27 billion mainly due to higher deposit levels.

Interest expense on deposit liabilities rose by 19.92%

to Php3.23 billion from Php2.69 billion the previous

year. However, interest expense on subordinated

notes payable was at Php37.33 million, 81.88% lower

than in 2010 as we paid off our Php2.00-billion Tier 2

notes on 28 January 2011.

Non-Interest Income

Other operating income was lower in 2011 mainly

due to the drop in trading revenues by 58.39%.

Foreign exchange gains stood at Php0.56 million

while net service fees and commission were higher at

Php732.88 million from Php691.68 million in 2010.

We reflected a gain on foreclosures of investment

properties amounting to Php208.75 million, 6.96%

lower than the Php224.36 million in 2010. We

incurred losses on the sale of investment properties

amounting to Php22.12 million. On the other hand,

gains on sale of chattel, including properties and

equipment, amounted to Php50.51 million.

Total other expenses, excluding provisions, were

moderately higher at Php5.03 billion from the year-

ago level of Php4.71 billion. We set aside a total

of Php656.09 million in provisions for credit and

impairment losses for 2011.

Occupancy and equipment-related costs increased

by 14.38% to Php485.28 million due to branch and

ATM expansion during the period. As of December

2011, we had 200 branches and 505 ATMs.

PSBank posted a record-high net income after

than the Php1.81 billion posted in 2010. tax of Php2.03 billion in 2011, 12.20% higher



Statement of Management's Responsibility


Independent Auditor's Report


Statements of Condition


Statements of Income


Statements of Comprehensive Income


Sta

tem

ents

of C

hang

es in

Equ

ity


Statements of Cash Flows


Independent Auditor's Report


Notes to Financial Statements

[ 112 ] PSBank Annual Report 2011[ 112 ] PSBank Annual Report 2011

METRO MANILA

CALOOCAN CITY

Camarin

G/F, Zabarte Town Center, 588 Camarin Rd.

T: (02) 962-4865 / 962-4866

F: (02) 962-4864

[email protected]

Caloocan

G/F, G. Raymundo Bldg., 314 EDSA

Monumento

T: (02) 361-2163 / 364-6549

F: (02) 364-6548

[email protected]

Grace Park

647 Rizal Ave. Ext., 10th Ave., Grace Park

T: (02) 362-7638 / 362-7639

F: (02) 362-7463

[email protected]

Maypajo

132 A. Mabini St., Maypajo

T: (02) 285-7012 / 287-2338

F: (02) 287-3048

[email protected]

LAS PIÑAS CITY

BF Resort

1 Alice Crisostomo St. cor. BF Resort Drive

BF Resort Village

T: (02) 873-6941 / 873-9765

F: (02) 873-6787

[email protected]

Las Piñas

G/F, Fairland Bldg., Alabang-Zapote Rd.

cor. V. Guinto St., Pamplona

T: (02) 871-2346 / 873-8651

F: (02) 873-8354

[email protected]

Las Piñas - Pamplona

Alabang Zapote Rd., Pamplona 2

T: (02) 872-1865 / 875-3364

F: (02) 872-1533

[email protected]

Las Piñas - Zapote

G/F, Zapote Arcade Bldg. 2

Quirino Ave., Zapote

T: (02) 822-5442 / 822-5736

[email protected]

MAKATI CITY

Arnaiz

824 Ginbo Bldg., Arnaiz St.

T: (02) 888-5488 / 888-5500

F: (02) 888-5499

[email protected]

Ayala Avenue

G/F, Jaka I Bldg., Ayala Ave.

T: (02) 867-1899 / 867-2799

F: (02) 867-1799

[email protected]

Chino Roces

G/F, ENCM Bldg., 1099 Chino Roces Ave.

cor. Mascardo St., Sta. Cruz

T: (02) 899-3700 / 899-4500

F: (02) 899-4600

[email protected]

Chino Roces Avenue Extension

GEE Bldg., 2301 Chino Roces Ave. Ext.

T: (02) 889-4625 / 889-3450

F: (02) 889-2617

[email protected]

Gil Puyat - N. Garcia

Unit 101-A ITC Bldg., Sen. Gil Puyat Ave.

T: (02) 897-0425 / 897-0426

F: (02) 899-3764

[email protected]

Branches


Gil Puyat - Tindalo

G/F, Skyland Plaza Condominium

Sen. Gil Puyat Ave. cor. Tindalo St.

T: (02) 845-0008 / 845-0064 / 844-6002

F: (02) 845-0051 / 845-0065

[email protected]

J.P. Rizal

PSBank Bldg., J.P. Rizal cor. Legaspi Sts.

Brgy. Valenzuela

T: (02) 890-0794 / 896-8408

F: (02) 895-5847

[email protected]

Legaspi - Palanca

Doña Angela Garden Condominium

110 C. Palanca St., Legaspi Village

T: (02) 814-0843 / 817-8801

F: (02) 893-3207

[email protected]

Legaspi - Salcedo

195 Casmer Bldg., Salcedo St.

Legaspi Village

T: (02) 830-0004 / 840-4283

F: (02) 830-0192

[email protected]

Magallanes

1052 MPI Bldg., EDSA cor. Lapu-Lapu Ave.

Magallanes Village

T: (02) 851-2921 / 851-6027

F: (02) 851-0678

[email protected]

Makati Avenue

690 Makati Ave. cor. Jupiter St.

Bel-Air Village

T: (02) 895-8882 / 896-0014

F: (02) 896-8993

[email protected]

Main Office - Paseo de Roxas

G/F, PSBank Center

777 Paseo de Roxas Ave., cor. Sedeño St.

T: (02) 885-8208 loc. 8637, 8640, 8642

(02) 885-8239

F: (02) 845-0066

[email protected]

MALABON CITY

Malabon

685 Rizal Ave. Ext., San Agustin St.

T: (02) 283-7668 / 283-7669

F: (02) 283-7667

[email protected]

MANDALUYONG CITY

Boni Avenue

641 CIFRA Bldg., Boni Ave.

T: (02) 531-7702 / 531-8066

F: (02) 531-8141

[email protected]

EDSA Central

G/F, Unit 111 EDSA Central Square

3rd St., Greenfield District

T: (02) 637-2601 / 637-4005

F: (02) 637-1756

[email protected]

Kalentong

55 Shaw Blvd., near cor. Kalentong St.

T: (02) 531-8193 / 531-8293

F: (02) 531-9353

[email protected]

Mandaluyong Wack Wack

G/F, Unit 1-A Lee Gardens Condominium

Shaw Blvd.

T: (02) 451-1677 / 451-1788

F: (02) 451-1788

[email protected]

MANILA

Abad Santos

1939 Jose Abad Santos Ave., Tondo

T: (02) 252-4242 / 252-4277

F: (02) 252-4244

[email protected]

Adriatico

Midtown Level 1, Alfresco Space 282

Robinsons Place Manila, M. Adriatico St.

Ermita

T: (02) 524-4410 / 559-8391

F: (02) 559-8246

[email protected]

Balic-Balic

G. Tuazon cor. Calabash A Sts.

Balic-Balic, Sampaloc

T: (02) 712-0584 / 781-8184

F: (02) 781-2645

[email protected]

Blumentritt

PSBank Bldg., 1680 Blumentritt

cor. Oroquieta Sts., Sta. Cruz

T: (02) 741-0801 / 741-3858

F: (02) 743-7327

[email protected]

Central Market

1633 Fugoso cor. M. Natividad Sts.

Sta. Cruz

T: (02) 733-8294 / 735-1181

F: (02) 733-8293

[email protected]

Downtown Center

628 Wellington Bldg.

Plaza Lorenzo Ruiz, Binondo

T: (02) 243-3089 / 243-3090 / 243-3125

F: (02) 241-0301

[email protected]

España

Unit G España Tower, 2203 España Blvd.

T: (02) 711-2075 / 711-2078

F: (02) 711-2076

[email protected]

Harrison Plaza

G/F, F8 Harrison Plaza Shopping Center

Mabini St., Malate

T: (02) 524-4389 / 524-4394

F: (02) 524-4384

[email protected]

Jaboneros

467 Jaboneros cor. Ilang-Ilang Sts.

Binondo

T: (02) 242-8254 / 243-7330

F: (02) 242-8253

[email protected]

Legarda

G/F, Legarda Place, Legarda St.

Sampaloc

T: (02) 734-6702 / 735-3285

F: (02) 733-6984

[email protected]

Ongpin

Ongpin Commercial Center

Gonzalo St., Sta. Cruz

T: (02) 733-6656 / 733-7393

F: (02) 733-7397

[email protected]

Paco

G/F, Units 14 and 15 JCS Bldg.

1521 Paz St., Paco

T: (02) 562-3513 / 562-9607

F: (02) 561-3661

[email protected]


Branches

Padre Faura

G/F, Padre Faura Wing

Robinsons Place Manila

Padre Faura St., Ermita

T: (02) 523-0787 / 523-0794

F: (02) 523-0781

[email protected]

Pateros

G/F, Sanz Bldg., 506 M. Almeda St.

San Roque, Pateros

T: (02) 584-3904 / 584-3910

F: (02) 584-3908

[email protected]

Quezon Boulevard

358 Quezon Blvd., Quiapo

T: (02) 736-7333 / 736-7334

F: (02) 733-6244

[email protected]

Quiapo Palanca

202 Carlos Palanca cor. Villalobos Sts.

Quiapo

T: (02) 733-8401 / 733-8402 / 733-8403

F: (02) 733-3868

[email protected]

Rizal Avenue

552-554 Rizal Ave., Sta. Cruz

T: (02) 733-0233 / 733-3857

F: (02) 733-4075

[email protected]

Soler

Athena Tower, 1258 Soler

cor. Benavidez Sts., Binondo

T: (02) 241-3081 / 242-1048

F: (02) 241-3083

[email protected]

T.M. Kalaw

G/F, Sunview Palace Condominium

T.M. Kalaw Ave. cor. M.H. del Pilar St.

Ermita

T: (02) 247-0419 / 247-0438

F: (02) 247-1105

[email protected]

Tabora

817-819 Tabora St., Divisoria

T: (02) 241-8670 / 241-8672 / 247-1979

F: (02) 241-8678

[email protected]

U.N. Avenue

G/F, Linsangan Admiralty Bldg.

1225 U.N. Ave., Paco

T: (02) 588-0566 / 588-0571

F: (02) 588-0570

[email protected]

Vito Cruz

G/F, Burgundy Westbay Tower

820 Pablo Ocampo St., Malate

T: (02) 302-0476 / 302-0744

F: (02) 302-0745

[email protected]

Ylaya

999-1003 Ylaya St., Tondo

T: (02) 245-6757 / 245-6758

F: (02) 245-5317

[email protected]

MARIKINA CITY

Marikina - Concepcion

20 Bayan-Bayanan Ave., Concepcion Uno

T: (02) 942-2411 / 998-2836

F: (02) 942-2462

[email protected]

Marikina - Marcos Highway

Unit 18 M & R Complex

Marcos Highway cor. Gunting St.

San Roque

T: (02) 668-1018 / 668-1060

F: (02) 668-1059

[email protected]

Marikina - Parang

L2 B9, Atienza Property

B.G. Molina cor. E. Rodriguez Sts., Parang

T: (02) 942-0013 / 942-0804

F: (02) 942-0617

[email protected]

Marikina - Riverbanks

A1-24 Riverbanks Arcade

Riverbanks Center, 84 A. Bonifacio Ave.

Barangka

T: (02) 948-5547 / 948-6168

F: (02) 948-5391

[email protected]

Marikina - Sumulong cor. E. Jacinto

G/F, Algers Bldg., Sumulong Highway

cor. E. Jacinto St., Brgy. Sto. Niño

T: (02) 661-9120 / 661-9124

F: (02) 661-9122

[email protected]

MUNTINLUPA CITY

Alabang

Estrellita Bldg., 236 Montillano St.

Alabang

T: (02) 842-1241 / 850-1279

F: (02) 850-0532

[email protected]

Alabang - Madrigal Park

G/F, Admiralty Bldg.

1101 Alabang- Zapote Rd.

Madrigal Business Park, Ayala Alabang

T: (02) 869-0956 / 869-7158

F: (02) 869-0956

[email protected]

Alabang - Zapote

G/F, Sycamore Arcade Bldg.

Alabang-Zapote Rd., Alabang

T: (02) 842-3760 / 842-5115

F: (02) 842-1566

[email protected]

Muntinlupa

DLA Bldg., Putatan

T: (02) 862-0029 / 862-0552

F: (02) 862-0028

[email protected]

NAVOTAS

Navotas

873 M. Naval St., Sipac-Almacen

T: (02) 283-6944 / 666-6638

F: (02) 283-6621

[email protected]

PARAÑAQUE CITY

BF Homes

11 President Ave. cor. Elizalde St.

BF Homes

T: (02) 807-9866 / 807-9867

F: (02) 807-9378

[email protected]

Bicutan

40 Doña Soledad Ave.

Better Living Subdivision

T: (02) 776-2643 / 776-3009

F: (02) 776-6409

[email protected]

Parañaque

8387 Dr. Alejo Santos Ave.

Brgy. San Antonio

T: (02) 825-1512 / 825-7314

F: (02) 829-7048

[email protected]

Parañaque - La Huerta

Quirino Ave. cor. M. Rodriguez St.

La Huerta

T: (02) 826-9650 / 826-9722

F: (02) 826-9648

[email protected]


PASAY CITY

Baclaran

BAGVPI Trade Center, F.B. Harrison

cor. Ortigas Sts.

T: (02) 851-0310 / 854-0673

F: (02) 851-4357

[email protected]

Pasay Taft

2336 Taft Ave. cor. Villareal St.

T: (02) 551-1598 / 831-4574

F: (02) 833-8875

[email protected]

PASIG CITY

Caniogan

1 C. Raymundo cor. Mercedes Ave.

Caniogan

T: (02) 642-8717 / 642-8767

F: (02) 642-8715

[email protected]

Manggahan

454 Amang Rodriguez Ave., Manggahan

T: (02) 748-3390 / 748-3398

F: (02) 748-3386

[email protected]

Ortigas

Unit 110 Parc Chateau Condominium

Onyx cor. Sapphire and Garnet Rds.

Ortigas Center

T: (02) 633-6209 / 634-4319

F: (02) 634-4320

[email protected]

Ortigas - San Miguel

G/F, The Crescent Bldg.

21 San Miguel Ave., Ortigas Center

T: (02) 634-1773 / 634-1870

F: (02) 634-1872

[email protected]

Pasig Mutya

Mariposa Bldg., Caruncho cor. Suarez Ave.

T: (02) 477-2942 / 641-7486

F: (02) 641-1122

[email protected]

Pasig - Shaw

112 Shaw Blvd.

T: (02) 687-2537 / 687-6561

F: (02) 687-2564

[email protected]

Plaza Bonifacio

A. Mabini cor. Alkalde Jose Sts.

Kapasigan

T: (02) 641-5335 / 642-3980

F: (02) 641-1941

[email protected]

QUEZON CITY

Acropolis (Libis)

The SPA Bldg.

80 E. Rodriguez Jr. Ave., Libis

T: (02) 655-5578 / 655-5341

F: (02) 655-5320

[email protected]

Amoranto

N.S. Amoranto cor. Retiro Sts.

T: (02) 712-1545 / 742-8736

F: (02) 412-5218

[email protected]

Araneta Avenue

50 Landargun St. cor. Araneta Ave.

T: (02) 716-1051 / 716-1052

F: (02) 716-1054

[email protected]

Balintawak

1238 GO SOC Bldg., EDSA Balintawak

T: (02) 362-8189 / 362-8191

F: (02) 362-8187

[email protected]

Banawe

PPSTA Bldg. 3, 245 Banawe St.

T: (02) 742-2797 / 742-2805

F: (02) 742-2790

[email protected]

Commonwealth

2211 Aguirre Bldg., Commonwealth Ave.

T: (02) 931-6934 / 932-2116 / 952-2062

F: (02) 952-2066

[email protected]

Congressional Avenue

45 Congressional Ave. Ext.

T: (02) 920-8036 / 924-5102

F: (02) 924-5103

[email protected]

Del Monte

182-A Del Monte Ave., Brgy. St. Peter

T: (02) 410-0900 / 410-7037 / 742-8727

F: (02) 415-3501

[email protected]

E. Rodriguez (New Manila)

Seneca Plaza Bldg.

1152 E. Rodriguez Sr. Ave., New Manila

T: (02) 705-1110 / 724-3775

F: (02) 721-0701

[email protected]

Fairview

95 Commonwealth Ave.

Brgy. Greater Fairview

T: (02) 431-1534 / 939-7520

F: (02) 938-2141

[email protected]

P. Tuazon

247 P. Tuazon cor. 15th Ave., Cubao

T: (02) 438-4686 / 911-1119

F: (02) 911-1181

[email protected]

P. Tuazon - 7th Avenue

G/F, Universal Aquarius Bldg.

158 P. Tuazon cor. 7th Ave., Cubao

T: (02) 995-7672 / 995-7674

F: (02) 995-7673

[email protected]

Gilmore Heights

18 Granada cor. Castilla Sts.

T: (02) 724-0210 / 724-0230

F: (02) 724-0255

[email protected]

Kamias

PHA Bldg., 14 Kamias Rd.

T: (02) 925-8654 / 925-8746

F: (02) 925-8653

[email protected]

Katipunan

G/F, Unit 103 Elizabeth Hall, L1 B41

Katipunan Ave., Loyola Heights

T: (02) 426-7118 / 929-0276

F: (02) 929-0275

[email protected]

Lagro

L5 B2, Sacred Heart Village

Quirino Highway, Lagro

T: (02) 418-1048 / 930-1827

F: (02) 939-3184

[email protected]

Quezon City - Matalino

18 St. Thomas Square Bldg., Matalino

cor. Matatag Sts., Brgy. Central

T: (02) 928-1945 / 928-2471

F: (02) 929-9587

[email protected]


Branches

Mindanao Avenue

Units A & B, L Bldg., 4 Mindanao

cor. Congressional Ave., Bahay Toro

Project 8

T: (02) 920-0576 / 920-0763

F: (02) 920-0478

[email protected]

New Frontier - Araneta Center

Space 19, New Frontier Cinema

Theater Arcade, Gen. Roxas Ave.

Araneta Center, Cubao

T: (02) 912-6189 / 912-6843

F: (02) 912-7265

[email protected]

Novaliches

877 G/F, Gatmaitan Bldg.

Quirino Highway, Gulod

T: (02) 419-0208 / 930-0488 / 936-3602

F: (02) 419-0209

[email protected]

Quezon Avenue

380 Jacinto Bldg., Quezon Ave.

cor. Scout Reyes St., Paligsahan

T: (02) 799-2963 / 374-4255

F: (02) 374-4233

[email protected]

Roosevelt

348 PSBank Bldg., Roosevelt Ave.

San Francisco del Monte

T: (02) 372-2132 / 414-5102

F: (02) 414-5097

[email protected]

Tandang Sora

Amina Bldg., Tierra Bella Subdivision

Tandang Sora Ave.

T: (02) 931-3276 / 932-3346

F: (02) 932-3212

[email protected]

Timog

58 Castro Bldg., Timog Ave.

Brgy. Laging Handa

T: (02) 374-3691 / 374-3692

F: (02) 373-7023

[email protected]

West Avenue

49 Graphic Sales Center Bldg., West Ave.

T: (02) 371-9395 / 411-0677

F: (02) 371-9396

[email protected]

RIZAL

Antipolo

75 Circumferential Rd.

Brgy. San Roque, Antipolo City

T: (02) 696-3588 / 696-3595

F: (02) 696-3617

[email protected]

Antipolo - Masinag

G/F, Tripolee Bldg., Marcos Highway

Brgy. Mayamot, Antipolo City

T: (02) 470-3616

F: (02) 470-3132

[email protected]

Antipolo - M.L. Quezon

World Citi Colleges Bldg., M.L. Quezon St.


T: (02) 584-7768 / 584-7769

F: (02) 584-7772

[email protected]

Antipolo - Unciano

G/F, Unciano Colleges & General Hospital

Circumferential Rd., Brgy. San Roque

Antipolo City

T: (02) 570-8530 / 570-8533

F: (02) 570-8531

[email protected]

Cainta

G/F, Ortigas Royale Condominium

Ortigas Ave. Ext., Brgy. San Juan, Cainta

T: (02) 656-8284 / 656-8290

F: (02) 656-8295

[email protected]

Cainta - Felix Avenue

Cainta Business Center Bldg., Felix Ave.

cor. Vista Verde Ext. Gate 2, Cainta

T: (02) 646-7421 / 840-2710

F: (02) 641-1941

[email protected]

Taytay

Ison Bldg., J.P. Rizal Ave. cor. Ison St.

Brgy. Dolores, Taytay

T: (02) 658-7264 / 660-4755 / 658-7251

F: (02) 660-4756

[email protected]

SAN JUAN CITY

Boni Serrano (St. Ignatius)

PSMBFI Bldg., Boni Serrano Ave.

cor. 1st and 2nd Sts., West Crame

T: (02) 724-5352 / 727-1215

F: (02) 726-2930

[email protected]

Greenhills

3 Missouri cor. Nevada Sts.

Northeast Greenhills

T: (02) 721-4491 / 722-7575

F: (02) 722-8045

[email protected]

N. Domingo

Joyce Apartelle, 128 N. Domingo St.

T: (02) 726-2893 / 726-2896

F: (02) 726-2894

[email protected]

San Juan

5 F. Blumentritt cor. N. Domingo Sts.

T: (02) 724-9468 / 725-7850

F: (02) 726-1090

[email protected]

Wilson

1 Barasoain cor. Wilson Sts.

T: (02) 724-0306 / 724-0337

F: (02) 724-0329

[email protected]

TAGUIG CITY

Bonifacio Global City

Units 1 and 2, Golden Forum Bldg.

31st cor. 2nd Sts., Bonifacio Global City

T: (02) 815-9754 / 815-9796

F: (02) 815-9785

[email protected]

Global City - 4th Avenue

Shop 4, The Luxe Residences

28th cor. 4th Ave., Global City

T: (02) 403-7619 / 403-9313

F: (02) 403-9315

[email protected]

Taguig - Kalayaan

Shop 10, PhilPlans Corporate Center

1012 North Triangle Drive

Bonifacio Global City

T: (02) 403-1992 / 403-1993

F: (02) 403-1994

[email protected]

VALENZUELA CITY

Valenzuela

Arty Subdivision, McArthur Highway

cor. J.P. Rizal St., Karuhatan

T: (02) 291-8435 / 432-8684

F: (02) 291-6464

[email protected]


Valenzuela - Paso de Blas

141 Paso de Blas St., Valenzuela

T: (02) 277-1596 / 294-9124

F: (02) 432-1393

[email protected]

NORTH LUZON

Alaminos - Pangasinan

Suki Market, F. Reinoso St., Poblacion

Alaminos, Pangasinan

T: (075) 654-0305 / 654-0306

F: (075) 653-0304

[email protected]

Angeles

Miranda Ext. cor. Sadie St., San Nicolas

Angeles, Pampanga

T: (045) 625-9445 / 888-9432

F: (045) 625-9443

[email protected]

Angeles - Balibago

G/F, Fields Plaza Condominium

McArthur Highway, Balibago

Angeles, Pampanga

T: (045) 624-6721

(02) 246-8420

F: (045) 624-6720

[email protected]

Baguio

35 G. Perfecto St., Malcolm Square

Baguio City

T: (074) 442-5260 / 442-8092 / 442-9483

F: (074) 442-8091

[email protected]

Balanga

SHP Bldg. II, Don Manuel Banzon Ave.

Balanga, Bataan

T: (047) 237-9926 / 237-9928

(02) 246-8204

F: (047) 237-9927

[email protected]

Baliuag

B.S. Aquino Ave., Brgy. Bagong Nayon

Baliuag, Bulacan

T: (044) 673-1644 / 766-1919

F: (044) 766-1920

[email protected]

Bulacan - Pulilan

Doña Remedios Trinidad Highway

Pulilan, Bulacan

T: (044) 326-0102 / 892-1508 / 892-1142

F: (044) 326-0102

[email protected]

Cabanatuan

782-784 Century Enterprise Bldg.

Melencio cor. Paco Roman Sts.

Cabanatuan City, Nueva Ecija

T: (044) 463-8109 / 463-8110 / 464-1437

F: (044) 463-8111

[email protected]

Camiling

Arellano St., Poblacion, Camiling, Tarlac

T: (045) 934-0458

F: (045) 934-0336

[email protected]

Dagupan City

43 Burgos St., Dagupan City, Pangasinan

T: (075) 515-8571 / 522-8573

F: (075) 522-8574

[email protected]

Isabela - Cauayan

135 Maharlika Highway, San Fermin

Cauayan, Isabela

T: (078) 652-1131 / 652-1214

(078) 897-1506 / 662-1317

F: (078) 652-1006

[email protected]

La Union

G/F, Nisce Bldg., Quezon Ave.

San Fernando, La Union

T: (072) 888-2173

F: (072) 888-3279

[email protected]

Laoag City

F.R. Castro St., Laoag, Ilocos Norte

T: (077) 770-3336 / 770-3692 / 771-6167

F: (077) 770-3692

[email protected]

Malolos

Paseo del Congreso, Brgy. Liang

Malolos, Bulacan

T: (044) 666-2219 / 791-0439

F: (044) 791-0446

[email protected]

Malolos McArthur

Units 2, 3 and 4, Twins Plaza Complex

McArthur Highway, Bulihan

Malolos, Bulacan

T: (044) 790-6279 / 791-9810

F: (044) 791-9811

[email protected]

Meycauayan City

PSBank Bldg., McArthur Highway

Calvario, Meycauayan, Bulacan

T: (044) 228-3316 / 721-0665

F: (044) 935-2765

[email protected]

Olongapo

KT Tower, L1147 Rizal Ave. cor. 18th St.

East Bajac-Bajac, Olongapo, Zambales

T: (047) 224-6681 / 224-6689

F: (047) 224-6682

[email protected]

Paniqui

Poblacion Norte, Paniqui, Tarlac

T: (045) 931-0234 / 931-1539

F: (045) 931-0934

[email protected]

San Fernando

HPT Bldg., McArthur Highway, Dolores

San Fernando, Pampanga

T: (045) 963-5353 / 963-5354

F: (045) 961-3157

[email protected]

Santiago

G/F, Insular Life Bldg., Maharlika Highway

Brgy. Villasis, Santiago, Isabela

T: (078) 682-2013 / 682-3001

F: (078) 305-2120 / 682-3002

[email protected]

Sta. Maria

Corazon de Jesus St., Poblacion

Sta. Maria, Bulacan

T: (044) 288-2543 / 893-0588

F: (044) 815-4764

[email protected]

Tarlac

PSBank Bldg., F. Tañedo St., Tarlac

T: (045) 982-3513 / 982-3669

F: (045) 982-3512

[email protected]

Tarlac Capas

Sto. Domingo 1st, Capas, Tarlac

T: (045) 615-0813 / 615-0814

F: (045) 615-0815

[email protected]

Tuguegarao

GSM Bldg., Luna cor. Del Rosario Sts.

Tuguegarao, Cagayan

T: (078) 844-8613 / 844-8751

F: (078) 844-8621

[email protected]


Branches

Vigan

G/F, CAP Bldg., Florentino St.

Vigan, Ilocos Sur

T: (077) 632-0872 / 722-5100

F: (077) 632-0871

[email protected]

SOUTH LUZON

Batangas

P. Burgos St., Batangas City

T: (043) 402-1520 / 402-8888

F: (043) 402-1521

[email protected]

Binakayan

PSBank Bldg., Tirona Highway

National Rd., Binakayan, Kawit, Cavite

T: (046) 434-1627 / 434-4221

F: (02) 529-8702

[email protected]

Biñan

A. Bonifacio cor. Burgos Sts.

Biñan, Laguna

T: (049) 411-3406 / 511-9413

F: (02) 520-8216

[email protected]

Calamba

G/F, Anderson Bldg. 1, National Highway

Parian, Calamba, Laguna

T: (02) 420-8220 / (049) 545-5978

F: (049) 545-5979

[email protected]

Candelaria

Rizal Ave. cor. Argao St.

Candelaria, Quezon

T: (042) 585-8443 / 741-1263

F: (042) 585-8444

[email protected]

Cavite - Bacoor

Heritage Bldg., Km. 16 Aguinaldo Highway

Niog, Bacoor, Cavite

T: (046) 481-7465 / 481-7645

[email protected]

Cavite - Molino

G/F, Golden Oasys Bldg., Molino 4

Bacoor, Cavite

T: (046) 438-8389 / 438-8391 / 438-8392

(02) 529-8860

F: (046) 438-8392

[email protected]

Cavite - Silang

G/F, O.C. Bldg., M.H. Del Pilar

cor. Kiamzon Sts., Silang, Cavite

T: (046) 861-2145 / 865-2142

F: (046) 414-3427

[email protected]

Cavite - Tanza

G/F, Annie’s Plaza A, Soriano Highway

Tanza, Cavite

T: (046) 481-7437 / 481-7463

F: (02) 529-8972

[email protected]

Dasmariñas

PSBank Bldg., E. Aguinaldo Highway

cor. Mangubat St., Dasmariñas, Cavite

T: (046) 416-0331 / 416-4476

F: (02) 529-6101

[email protected]

Imus

Nueno Ave., Imus, Cavite

T: (046) 471-0095 / 571-0298

F: (02) 529-8743

[email protected]

Laguna - Sta. Cruz

A. Regidor St., Sta. Cruz, Laguna

T: (049) 501-4933 / 501-4934

F: (049) 501-4932

[email protected]

Legazpi City

G/F, Tower Bldg. II, Landaco Business Park

Legazpi, Albay

T: (052) 480-0948 / 480-0950

F: (02) 429-1581

[email protected]

Lemery

Ilustre Ave. cor. J.P. Rizal St.

Lemery, Batangas

T: (043) 409-0350

F: (043) 411-1549

[email protected]

Lipa

C.M. Recto Ave. cor. R. Soliman St.

Lipa City, Batangas

T: (043) 756-1711 / 756-2745

F: (043) 756-1813

[email protected]

Lipa - J.P. Laurel Highway

Autoplex Bldg., J.P. Laurel Highway

Sabang, Lipa City, Batangas

T: (043) 784-6127 / 784-6129

F: (043) 784-6126

[email protected]

Los Baños

PSBank Bldg., Lopez Ave.

Batong Malake, Los Baños, Laguna

T: (02) 520-8305 / (049) 536-2147

F: (049) 536-1271

[email protected]

Lucena City

Quezon Ave. cor. Evangelista St.

Lucena City, Quezon

T: (02) 250-8246 / (042) 710-3481

F: (042) 660-6342

[email protected]

Naga City

G/F, CAP Bldg., Dinaga St.

cor. Panganiban Drive, Naga City

Camarines Sur

T: (054) 472-0452 / 811-5188

F: (02) 250-8099

[email protected]

Pallocan West

G/F, CS Rayos Bldg., Pallocan West

Batangas City

T: (043) 723-5780 / 723-7226

(02) 520-6141

F: (043) 723-2330

[email protected]

Puerto Princesa

248 Rizal Ave., Puerto Princesa

Palawan

T: (048) 434-1512 / 434-1558

F: (048) 434-1559

[email protected]

San Pablo

Rizal Ave., San Pablo, Laguna

T: (049) 562-0853 / (02) 520-6050

F: (049) 562-7610

[email protected]

San Pedro

Casa Hacienda Commercial Center

A. Mabini St., San Pedro, Laguna

T: (02) 808-1185 / 847-8230

F: (02) 869-2266

[email protected]

Sta. Rosa

Padi’s Point Bldg., Tagaytay National Rd.

Laguna Bel-Air, Brgy. Don Jose

Sta. Rosa, Laguna

T: (049) 541-0624 / 541-0747

F: (049) 541-0845

[email protected]


Tanauan City

J.P. Laurel Highway, Tanauan City

Batangas

T: (043) 778-1432 / 778-1532

F: (043) 778-1018

[email protected]

VISAYAS - MINDANAO

Aklan - Kalibo

19 Martyrs cor. Pastrana Sts.

Kalibo, Aklan

T: (036) 262-8775 / 268-1511

F: (036) 500-7859

[email protected]

Bacolod

A. Yu Bldg., Locsin St.

(between Gonzaga and Luzurriaga Sts.)

Bacolod, Negros Occidental

T: (034) 435-0069 / 708-9080

F: (034) 435-0060

[email protected]

Bacolod - North Drive

G/F, Riverside Pharmacy Bldg.

B.S. Aquino Drive, Bacolod

Negros Occidental

T: (034) 435-5042 / 709-0155

F: (034) 435-5044

[email protected]

Bukidnon - Malaybalay

Fortich St., Malaybalay, Bukidnon

T: (088) 314-0208 / 314-0209 / 813-3190

F: (088) 314-0210

[email protected]

Bukidnon - Valencia

G/F, Tamay Lang Arcade, Alkuino

cor. Manuel A. Roxas Sts., Poblacion

Valencia, Bukidnon

T: (088) 315-0216 / 315-0217 / 828-3388

F: (088) 315-0218

[email protected]

Butuan

J.C. Aquino cor. Ochua Ave.

Butuan, Agusan del Norte

T: (085) 225-9192 / 342-7042

F: (085) 225-9190

[email protected]

Cagayan de Oro

BJS Bldg., Don Apolinar Velez

cor. A. Mabini Sts., Cagayan de Oro

Misamis Oriental

T: (088) 857-4183 / (08822) 725-184

F: (08822) 726-044

[email protected]

Cebu - Banilad

G/F, Gaisano Country Mall

Banilad, Cebu

T: (032) 231-0948 / 416-2335

F: (032) 231-2966

[email protected]

Cebu - Capitol

The Strip, Osmeña Blvd.

Capitol Site, Cebu

T: (032) 254-7417 / 254-7583

F: (032) 412-8636

[email protected]

Cebu - Carbon

Plaridel cor. Progreso Sts., Cebu

T: (032) 254-7712 / 416-0005

F: (032) 254-7711

[email protected]

Cebu - Colon

Pelaez near Colon Sts., Cebu

T: (032) 255-7551 / 255-7621

F: (032) 254-6483

[email protected]

Cebu - Jones

Osmeña Blvd., cor. Sanciangko St., Cebu

T: (032) 255-1483 / 255-1971

F: (032) 412-5450

[email protected]

Cebu - Lapu-Lapu

Gaisano Mactan Island Mall

Lapu-Lapu, Cebu

T: (032) 239-0897 / 238-2310

F: (032) 495-1425

[email protected]

Cebu - Mandaue A.C. Cortez

N & N Cortes Arcade, A.C. Cortes Ave.

Mandaue, Cebu

T: (032) 344-0581 / 344-0582

F: (032) 420-5714

[email protected]

Cebu - Mandaue National Highway

G/F, JTC Bldg., 212 National Highway

Mandaue, Cebu

T: (032) 328-0725 / 346-2249 / 346-5939

F: (032) 328-0725

[email protected]

Cebu - Taboan

C. Padilla cor. T. Abella Sts.

Taboan, Cebu

T: (032) 261-1746 / 261-1747

F: (032) 418-2880

[email protected]

Cebu - Uptown

G/F, Insular Life Cebu Business Centre

Mindanao Ave., cor. Biliran Rd., Cebu

T: (032) 266-1648 / 266-1651

F: (032) 417-1745

[email protected]

Davao - Bajada

88 Bldg., J.P. Laurel St., Bajada

Davao del Sur

T: (082) 227-4771 / 300-6712

F: (082) 222-4013

[email protected]

Davao - Madrazo

PSBank Bldg., Quirino

cor. Cayetano Bangoy Sts.

(formerly Ponciano Reyes), Davao del Sur

T: (082) 222-4280 / 222-5001

F: (082) 222-4279

[email protected]

Davao - Matina

G/F, Saito Bldg., McArthur Highway

Matina, Davao

T: (082) 295-2786 / 321-9764

F: (082) 295-2670

[email protected]

Davao - Monteverde

88 T. Monteverde Ave., Davao

Davao del Sur

T: (082) 221-0646 / 221-0647

F: (082) 221-0645

[email protected]

Davao - Tagum

PSBank Bldg., National Highway

cor. Pioneer Ave., Tagum

Davao del Norte

T: (084) 217-2901 / 400-1362

F: (084) 400-1361

[email protected]

Dipolog

Lopez Skyroom, Rizal Ave.

cor. C.P. Garcia St., Dipolog

Zamboanga del Norte

T: (065) 212-2927 / 212-9297

F: (065) 212-6980

[email protected]

Dumaguete City

G/F, Hotel Palwa, Dr. V. Locsin St.

Dumaguete, Negros Oriental

T: (035) 226-1582 / 422-0159

F: (035) 442-0200

[email protected]


Branches

General Santos

Santiago Blvd. cor. Naranjita St.

General Santos, South Cotabato

T: (083) 552-3337 / 552-3547

F: (083) 553-6632

[email protected]

Iloilo - Iznart

533 Iznart St., Iloilo City

T: (033) 337-1218 / 508-9410

F: (033) 335-0938

[email protected]

Iloilo - Quezon

23 C. Quezon St., Iloilo City

T: (033) 336-8248 / 336-8249

F: (033) 508-9422

[email protected]

Mandaue - Subangdaku

G/F, Units 101-102, KRC Bldg

National Highway, Subangdaku

Mandaue, Cebu

T: (032) 345-3342 / 345-3343

F: (032) 345-3344

[email protected]

Ormoc - Centrum

G/F, Units 1 and 2, Ormoc Centrum

Aviles cor. San Pedro Sts., Ormoc, Leyte

T: (053) 255-7554 / 255-7555

F: (053) 561-8415

[email protected]

Ozamiz

Rizal Ave. cor. Capistrano St.

Ozamiz, Misamis Occidental

T: (088) 521-3277 / 521-3477

F: (088) 521-3377

[email protected]

Pagadian City

G/F, Mendoza Bldg., J.P. Rizal Ave.

cor. B. Aquino St., Pagadian

Zamboanga del Sur

T: (062) 215-3580 / 215-3581

F: (062) 215-3582

[email protected]

Roxas City

Arnaldo Blvd. cor. Datiles St.

Roxas, Capiz

T: (036) 520-6218 / 621-5265

F: (036) 621-1897

[email protected]

Tacloban City

G/F, Tacloban Plaza Bldg.,

Justice Romualdez St., Tacloban, Leyte

T: (053) 325-3554 / 523-0887

F: (053) 325-3521

[email protected]

Tagbilaran

Ideal Cinema Bldg., CPG Ave.

Tagbilaran, Bohol

T: (038) 411-4473 / 411-4523

F: (038) 501-7010

[email protected]

Zamboanga

Nuñez Ave. Ext., Camino Nuevo

Zamboanga del Sur

T: (062) 991-7271 / 991-8125

F: (062) 991-8656

[email protected]

Zamboanga - Pilar

G/F, Martha Bldg., Pilar St.

Zamboanga City, Zamboanga del Sur

T: (062) 991-1078

F: (062) 955-0007

[email protected]

Zamboanga - Guiwan

Maria Clara Lobregat National Highway

Guiwan, Zamboanga City

T: (062) 984-2108

[email protected]


Offsite ATMs

GAS STATIONS

Total Gas Station Fairview

Commonwealth Ave.

Brgy. North Fairview, Quezon City

Total Gas Station Balintawak

EDSA, Brgy. Unang Sigaw

Balintawak, Quezon City

Total Gas Station Sta. Rosa

Kilometer 40, Brgy. Malitlit

Sta. Rosa, Laguna

Total Gas Station Sucat

Sucat Road, Brgy. San Dionisio

Parañaque City

HOSPITALS

Cardinal Santos Medical Center

10 Wilson St., West Greenhills

San Juan City

Calamba Medical Center Crossing, Calamba City, Laguna

Calamba Doctors Hospital

Old National Highway, Brgy. Parian

Calamba, Laguna

Manila Doctors’ Hospital

Doña Salustiana Medical Tower

T.M. Kalaw St., Ermita, Manila

Metro Lipa Medical Center

J.P. Laurel Highway, Marawoy

Lipa City, Batangas

N.L. Villa Memorial Medical Center

Felix Manalo St., Lipa City, Batangas

HOTELS

Greenhills Elan Hotel Modern

49 Annapolis St., Greenhills, San Juan City

Makati Palace Hotel

5011 P. Burgos cor. Caceres Sts.

Makati City

Shangri-La Mactan

Punta Engano Road, Lapu-Lapu City

EDSA Shangri-la Manila

No. 1 Garden Way, Ortigas Center

Mandaluyong City

MRT STATIONS & BUS TERMINALS

Araneta Center Bus Station

Supercenter Building, Times Plaza Ave.

Araneta Center, Cubao, Quezon City

LRT 1 - Abad Santos North & Southbound

Abad Santos Station, Rizal Ave.

cor. Mt. Samat and Abad Santos Sts.

Tondo, Manila

LRT 1 - Baclaran 1 & 2

Baclaran Station, Taft Ave. Ext.

cor. Park Ave., Pasay City

LRT 1- Balintawak

Balintawak Station, EDSA

cor. NLEX (Balintawak Cloverleaf )

Caloocan City

LRT 1- Bambang North & Southbound

Bambang Station, Rizal Ave.

cor. Bambang St., Sta. Cruz, Manila

LRT 1 - Blumentritt North & Southbound

Blumentritt Station, Rizal Ave.

cor. Blumentritt and New Antipolo Sts.

Sampaloc, Manila

LRT 1 - Carriedo 1 & 2

Carriedo Station, Rizal Ave.

cor. Carriedo St., Sta. Cruz, Manila

LRT 1 - Central Station

Central Station, Mayor Antonio Villegas Rd.

(Arroceros St.), Ermita, Manila

LRT 1 - Doroteo Jose North & Southbound

Doroteo Jose Station, Rizal Ave.

cor. Doroteo Jose St., Sta. Cruz, Manila

LRT 1 - EDSA Station North & Southbound

EDSA Station, Taft Ave. cor. EDSA

Pasay City

LRT 1 - Gil Puyat North & Southbound

Gil Puyat Station, Taft Ave.

cor. Gil Puyat Ave., Pasay City

LRT 1 - Libertad North & Southbound

Libertad Station, Taft Ave. cor. Arnaiz Ave.

and Libertad St., Pasay City

LRT 1 - Monumento Northbound

Rizal Ave. cor. EDSA and R. Dani St.

Grace Park, Caloocan City

LRT 1 - Pedro Gil North & Southbound

Pedro Gil Station, Taft Ave.

cor. Pedro Gil, Ermita, Manila

LRT 1 - Quirino Southbound

Quirino Station, Taft Ave.

cor. Pres. Quirino Ave., Malate, Manila

LRT 1 - R. Papa North & Southbound

R. Papa Station, Rizal Ave.

cor. Ricardo Papa St., Tondo, Manila

LRT 1 - Roosevelt

Roosevelt Station, EDSA cor. Roosevelt

and Congressional Rds., Bago Bantay

Quezon City

LRT 1 - Tayuman Northbound

Tayuman Station, Rizal Ave.

cor. Tayuman St., Sta. Cruz, Manila

LRT 1 - U.N. Avenue North & Southbound

United Nations Station, Taft Ave.

cor. United Nations Ave. and Gen. Luna St.

Ermita, Manila

LRT 1 - Vito Cruz North & Southbound

Vito Cruz Station, Taft Ave., cor P. Ocampo

and Vito Cruz Sts., Malate, Manila

LRT 2 - Anonas

Anonas Station, Aurora Blvd. cor. Anonas St.

Project 3, Quezon City

LRT 2 - Araneta Center

Araneta Center Station, Aurora Blvd.

Cubao, Quezon City

LRT 2 - Betty Go Belmonte

Betty Go Belmonte Station, Aurora Blvd.

cor. Betty Go Belmonte St., New Manila

Quezon City

LRT 2 - Gilmore

Gilmore Station, Aurora Blvd.

cor. Gilmore St., New Manila, Quezon City

LRT 2 - J. Ruiz

J. Ruiz Station, Aurora Blvd.

cor. J. Ruiz St., San Juan City

LRT 2 - Katipunan

Katipunan Station, Aurora Blvd.

cor. Katipunan Ave., Loyola Heights

Quezon City

LRT 2 - Legarda

Legarda Station, Legarda St.

Sampaloc, Manila

LRT 2 - Pureza

Pureza Station, Ramon Magsaysay Blvd.

cor. Pureza St., Sta. Mesa, Manila


Offsite ATMs

LRT 2 - Recto

Recto Station, C.M. Recto Ave.

cor. Evangelista and Oroquieta Sts.

Sta. Cruz, Manila

LRT 2 - Santolan

Santolan Station, Marcos Highway

near Santolan Road, Brgy. Barangka

Marikina City

LRT 2 - V. Mapa

V. Mapa Station, Ramon Magsaysay Blvd.

cor. V. Mapa and Sociego Sts., Sta. Mesa

Manila

MRT - Ayala

Ayala Station, EDSA, Makati City

MRT - Boni Avenue

Boni Ave. Station, EDSA, Mandaluyong City

MRT - Cubao

Cubao Station, EDSA, Quezon City

MRT - Guadalupe North & Southbound

Guadalupe Station, EDSA, Makati City

MRT - Kamuning Northbound

GMA Kamuning Station, EDSA

Quezon City

MRT - Magallanes North & Southbound

Magallanes Station, EDSA, Makati City

MRT - Ortigas North & Southbound

Ortigas Station, EDSA Ortigas Center

Mandaluyong City

MRT - Quezon Avenue North & Southbound

Quezon Ave. Station, EDSA, Quezon City

MRT - Santolan Northbound

Santolan Station, Annapolis Station

EDSA, Quezon City

MRT - Shaw A & B

Shaw Blvd. Station, EDSA

Mandaluyong City

SM North Edsa Bus Hub

North Ave. cor. EDSA, Bagong Pag-asa

District 1, Quezon City

South Station

Filinvest Corporate City, Alabang

Muntinlupa City

SHOPPING MALLS

168 Shopping Mall 1 & 2

Sta. Elena St., Binondo, Manila

A-Venue Mall

7829 Makati Ave., Makati City

Abreeza Mall 1 & 2

J.P. Laurel Ave., Bajada, Davao City

Alabang Town Center

Alabang Town Center, Muntinlupa City

Ali Mall

P. Tuazon Blvd., Araneta Center

Quezon City

Araneta Square

Cor. Samson & Rizal Ave.

Caloocan City

Cartimar

The International Shopping Center

Taft Ave., Pasay City

Cash & Carry

South Super Highway cor. Emilia St.

near Buendia Ave., Makati City

Central Mall Biñan

National Highway cor. Malvar St.

Biñan, Laguna

Citimall

One Commonwealth Ave.

Quezon City

Eastwood Cyber and Fashion Mall

Eastwood City Cyberpark

E. Rodriguez Jr. Ave., (C-5) Bagumbayan

Quezon City

Eastwood Citywalk II

Eastwood City, E. Rodriguez Jr. Ave.

Bagumbayan, Quezon City

Elizabeth Mall

Cor. Leon Kilat St. and N. Bacalso Ave.

Cebu City

Ever Gotesco Commonwealth 1 & 2

Don Mariano Marcos Ave.

cor. Don Antonio Road, Quezon City

Ever Gotesco Manila

1958 C.M. Recto Ave., Manila

Ever Gotesco Ortigas

Ever Gotesco Ortigas Complex

Ortigas Extension, Brgy. Sta. Lucia

Pasig City

Fairview Center Mall

Marcos Highway cor. Regalado St.

Fairview, Quezon City

Farmers Plaza

Araneta Center, EDSA, Quezon City

Festival Supermall

Filinvest Corporate City, Alabang

Muntinlupa City

Fiesta World Mall

Brgy. Maraouy, Lipa City

Batangas

Gaisano Capital Tisa

126 F. Llamas St., Tisa, Labangon

Cebu City

Gaisano Grand Fiesta Mall

Highway Tabunok, Talisay City, Cebu

Gaisano Grand Citimall

Ilustre St., Davao City

Gaisano Grand Mall of Mactan

cor. Basak - Agus Road

Lapu-Lapu City, Cebu

Gaisano Grand Mall of Minglanilla

Poblacion, Ward II, Minglanilla

Cebu City

Gaisano Mall Davao

J.P. Laurel Ave., Davao City

Gaisano Metro Ayala

Cebu Business Park

Archbishop Reyes Ave., Cebu City

Gaisano Metro Colon

Colon cor. P. Lopez Sts.

and Osmeña Blvd., Cebu City

Gateway Mall


Glorietta 5

Glorietta 5, Ayala Center, Makati City

Greenbelt 3

Greenbelt 3, Ayala Center, Makati City

Isetann Cubao

Aurora Tower, Araneta Center

Cubao, Quezon City

Isetann Recto

C.M. Recto, Quiapo, Manila


Landmark Makati

Ayala Center, Makati Ave., Makati City

Landmark Trinoma 1 & 2

EDSA cor. Mindanao Ave. Ext.

Brgy. Pag-asa, Quezon City

Malabon Citisquare 1 & 2

C4 Road cor. Dagat-Dagatan Ave.

Malabon City

Market! Market!

Bonifacio Global City, Taguig City

Marquee Mall

Francisco G. Nepo Ave., Angeles City

Pampanga

Metropoint Mall

EDSA cor. Taft Ave. and Zamora St.

Pasay City

Metro Town Mall

McArthur Highway cor. Juan Luna St.

Tarlac City

New Fiesta Mall (Duty Free)

Duty Free Philippines, New Fiesta Mall

Ninoy Aquino Ave., Parañaque City

One World Square

Upper McKinley Rd., McKinley Town Center

Fort Bonifacio, Taguig City

Parkmall

Ouano Ave., Mandaue Reclamation Area

Cebu City

Pasay City Mall

Taft Ave. cor. Arnaiz St., Pasay City

Pavilion Mall

Level 2, Bldg. A, Pavilion Mall

Km. 35 Brgy. San Antonio, Biñan, Laguna

Robinsons Cybergate Cebu

Don Gil Garcia St., Cebu City

Robinsons Galleria 1 & 2

EDSA cor. Ortigas Ave., Quezon City

Robinsons Metro East

Marcos Highway, Brgy. Dela Paz

Santolan, Pasig City

Robinsons Nova Market 1 & 2

Brgy. Pasong Putik, Quirino Highway

Novaliches, Quezon City

Robinsons Place Angeles

McArthur Highway, Balibago

Angeles City, Pampanga

Robinsons Place Cainta

Ortigas Ave. Ext., Brgy. Sto. Domingo

Cainta, Rizal

Robinsons Place Cebu

Fuente Osmeña cor. Jones Ave.

Cebu City

Robinsons Place Dasmariñas

Aguinaldo Highway cor. Governor’s Drive

Sitio Palapala, Dasmariñas, Cavite

Robinsons Place Imus

E. Aguinaldo Highway

Tanzang Luma Highway, Imus, Cavite

Robinsons Place Manila 1 & 2

M. Adriatico cor. Pedro Gil St.

Malate, Manila

Robinsons Place Otis

Brgy. 831, Zone 90, Dr. P.M. Guanzon St.

Paco, Manila

Robinsons Place Sta. Rosa

National Highway, Brgy. Tagapo

Sta. Rosa City, Laguna

Robinsons Starmills

Olongapo-Gapan Rd., Brgy. San Jose

City of San Fernando, Pampanga

Robinsons Town Mall Los Baños

Batong Malake cor. Lopez Ave.

Los Baños, Laguna

Rockwell Center

Rockwell Information Center

Rockwell Drive cor. Plaza Drive

Makati City

Rockwell Power Plant

Rockwell Information Center

Rockwell Drive cor. Plaza Drive

Makati City

Rustans Cebu Ayala

Ayala Center, Lahug, Cebu City

Rustans Mercedes

Mercedes Ave., San Miguel, Pasig City

Rustans Supercenters, Inc. (Shopwise)

E. Rodriguez Ave., Bagumbayan

Libis, Quezon City

Shangri-La Plaza Annex

EDSA cor. Shaw Blvd., Mandaluyong City

Shangri-La Plaza Level 1 & 2


Shoppes @ Victoria - Victoria de Manila

Victoria de Manila, Taft Ave.

Malate, Manila

Shoppesville

Ortigas Ave., Greenhills Shopping Center

San Juan City

SM Center Las Piñas

Alabang Zapote Rd., Brgy. Talondos

Las Piñas City

SM Center Molino

Brgy. Molino 4, Molino Rd.

Bacoor, Cavite

SM Center Muntinlupa 1 & 2

Km. 29 National Rd., Tunasan

Muntinlupa City

SM Center Pasig

Frontera Verde, C5, Brgy. Ugong

Pasig City

SM Center Valenzuela

McArthur Highway, Brgy. Karuhatan

Valenzuela City

SM City Bacoor

Gen. Emilio Aguinaldo Highway

cor. Tirona Highway, Brgy. Habay

Bacoor, Cavite

SM City Baliwag

Doña Remedios Trinidad Highway

Brgy. Pagala, Baliwag, Bulacan

SM City Batangas

Pallocan West, Batangas City

SM City Bicutan

Doña Soledad Ave., Brgy. Don Bosco

Parañaque City

SM City Calamba

Calamba National Highway

Brgy. Real, Calamba City

SM City Cebu

North Reclamation Area, Cebu City

SM City Clark

M. A. Roxas Highway, Clark Freeport Zone

SM City Dasmariñas

Governor’s Drive, Brgy. Sampalok 1

Dasmariñas, Cavite


Offsite ATMs

SM City Davao

Quimpo Blvd., Davao City

SM City Fairview 1 & 2

Quirino Highway cor. Regalado Ave.

and Belfast St., Greater Lagro, Quezon City

SM City Lipa

Ayala Highway, Brgy. Marauoy

Lipa City, Batangas

SM City Manila

Concepcion St. cor. Arroceros

and San Marcelino Sts., Manila

SM City Marikina

Marcos Highway cor. East Marikina

Riverbanks Service Rd., Marikina Riverbanks

Calumpang, Marikina City

SM City Masinag

Marcos Highway, Brgy. Mayamot

Antipolo City

SM City North EDSA

North Ave. cor. EDSA, Bagong Pag-asa

Dist.1, Quezon City

SM City North Edsa Annex

Annex Building, North Ave. cor. EDSA

Bagong Pag-asa, Dist. 1, Quezon City

SM City Pampanga 1 & 2

Brgy. San Jose, San Fernando

Pampanga

SM City Rosario

Gen. Trias Drive, Brgy. Tejero

Rosario, Cavite

SM City San Lazaro

Felix Huertas St. cor. Arsenio H. Lacson Ext.

Sta. Cruz, Manila

SM City San Pablo

National Highway, Brgy. San Rafael

San Pablo City, Laguna

SM City Sta. Mesa 1 & 2

Ramon Magsaysay Blvd.

cor. Gregorio Araneta Ave.

Brgy. Doña Imelda, Quezon City

SM City Sta. Rosa

Barrio Tagapo, Sta. Rosa, Laguna

SM City Sucat

Dr. A. Santos Ave. cor. Carlos P. Garcia Ave. Ext.

(C-5), Brgy. San Dionisio, Parañaque City

SM City Tarlac

McArthur Highway, San Roque

Tarlac City

SM City Taytay 1 & 2

Manila East Rd., Brgy. Dolores

Taytay, Rizal

SM Mall of Asia 1, 2 & 3

Mall of Asia Complex, J.W. Diokno Blvd.

cor. EDSA, Bay City, Pasay City

SM Megamall

EDSA cor. Julia Vargas Ave.

Ortigas Center, Mandaluyong City

SM Southmall Las Piñas

Alabang-Zapote Rd., Las Piñas City

Southgate Mall

EDSA cor. Pasong Tamo Ext.

Makati City

St. Francis Square

Doña Julia Vargas Ave. cor. Bank Drive

Ortigas Center, Mandaluyong City

Sta. Lucia East Grand Mall

Marcos Highway cor. Felix Ave.

Cainta, Rizal

Starmall Alabang

South Superhighway, Alabang

Muntinlupa City

Starmall Edsa


Starmall Las Piñas

CV Starr Ave., Philamlife Village

Pamplona, Las Piñas City

Starmall Las Piñas Annex II

Alabang-Zapote Rd.

cor. Doña Manuela Ave., Pamplona III

Las Piñas City

The Eastwood Mall

Eastwood City Cyberpark

188 E. Rodriguez Jr. Ave. (C-5 Road)

Bagumbayan, Quezon City

The Market Place Shopping Mall

Gen. Kalentong St., Mandaluyong City

Trinoma (Ayala Malls) 1& 2

EDSA cor. North Avenue, Quezon City

Victory Central Mall

716 Old Victory Compound, Rizal Ave.

Monumento, Caloocan City

Waltermart Calamba

Real Street, Brgy. Real, Calamba

Laguna

Waltermart Dasmariñas

Gen. Emilio Aguinaldo Highway

Dasmariñas, Cavite

Waltermart Gen. Trias

Barrio Manggahan, Governor’s Drive

Gen. Trias, Cavite

Waltermart Lotus Mall

Nueño Ave., Imus, Cavite

Waltermart Makiling Calamba

Brgy. Makiling, National Highway

Calamba, Laguna

Waltermart North Edsa

8001A EDSA, Veterans Village

Quezon City

Waltermart Sta. Maria

Waltermart Sta. Maria, Provincial Rd.

cor. By Pass Road, Brgy. Sta. Clara

Sta. Maria, Bulacan

Waltermart Pampanga

McArthur Highway, Brgy. San Agustin

San Fernando, Pampanga

Waltermart Plaridel

Cagayan Valley Rd., Barrio Banga 1

Plaridel, Bulacan

Waltermart Tanauan

J.P. Laurel National Highway

Brgy. Darasa, Tanauan City, Batangas

SUPERMARKETS

Barretto Minimart

No. 2 Rizal St., Barrio Barreto

Olongapo City, Zambales

Cherry Foodarama Congressional

Congressional Ave., Brgy. Bahay Toro

Quezon City

Colonnade Supermarket

82-90 Colon St., Cebu City

Damosa Market Basket

J.P. Laurel Ave., Lanang, Davao City

Farmers Market Arcade Araneta Center, Quezon City


Puregold Angeles

Miranda St., San Nicolas

Angeles City, Pampanga

Puregold Imus

Puregold Bldg., Cuevas Mall

Aguinaldo Highway, Imus, Cavite

Puregold Paco

Angel Linao St., Paco, Manila

Puregold Paso de Blas

Paso de Blas, Valenzuela City

Puregold Jr. San Dionisio

Berville Wet Market, Sucat Rd.

Brgy. San Dionisio, Sucat

Parañaque City

Rustans Katipunan

No. 333 Katipunan Ave., Brgy. Loyola

Quezon City

S&R Membership Shopping (Alabang)

Westgate Dev’t. Filinvest Corp. City

Alabang-Zapote Road, Alabang

Muntinlupa City

S&R Membership Shopping (Baclaran)

Bradco Ave., Aseana Business Park

Brgy. Baclaran, Parañaque City

S&R Membership Shopping (The Fort)

32nd St., 5th Ave., Fort Bonifacio

Global City, Taguig City

S&R Membership Shopping (Congressional)

30 Congressional Ave., Brgy. Ramon Magsaysay

Bago Bantay, Quezon City

Shopwise Antipolo

M.L. Quezon cor. Circumferential Rd.


Shopwise Commonwealth

B17, Commonwealth Ave.

Diliman, Quezon City

Shopwise Cubao


Shopwise Makati

Pasong Tamo cor. Vito Cruz, Makati City

Shopwise San Pedro

National Highway, Brgy. Landayan

Pacita, San Pedro, Laguna

Shopwise Sucat

Dr. A. Santos Ave. cor. Sorina Drive

Sucat, Parañaque City

South Supermarket Lipa

Lipa City, Batangas

South Supermarket Los Baños

Los Baños, Laguna

South Supermarket Malolos

McArthur Highway, Malolos, Bulacan

South Supermarket Marikina

Golden Valley Commercial Center

522 J.P. Rizal St., Brgy. Malanday

Lamuan, Marikina City

South Supermarket Valenzuela

McArthur Highway, Karuhatan

Valenzuela City

Super 8 Angeles

Formerly Sto. Domingo Market

cor. McArthur Highway & Sto. Rosario St.

Brgy. Sto. Domingo, Angeles City

Super 8 Antipolo

SPI, Lores Country Plaza

Manuel L. Quezon Ext., Brgy. San Roque

Antipolo City, Rizal

Super 8 Baliwag

Dr. Gonzales cor. Poblacion St., Baliwag

Bulacan (former Aliw Cinema Complex)

Super 8 Biñan

C. Morales Commercial Complex

National Highway, San Antonio

Biñan, Laguna

Super 8 Caloocan

Rizal Ave. Ext., Caloocan City

Super 8 Caloocan Jackman

558-564 Rizal Ave. Ext., Caloocan City

Super 8 Guadalupe

G/F, Guadalupe Commercial Complex

Brgy. Nuevo, Guadalupe, EDSA

Makati City

Super 8 Masinag

Lenjul Commercial Complex

Marcos Highway cor. Sumulong Highway

Brgy. Mayamot, Masinag, Antipolo City

Super 8 Meycauayan Bulacan

McArthur Highway, Meycauayan

Bulacan

Super 8 Ortigas Extension

8005 Ortigas Ave. Ext., Brgy. Sta Lucia

Pasig City

Super 8 Pasay Libertad

2476-2478 Taft Ave., Brgy. San Roque

Pasay City

Super 8 San Pedro Laguna

L3 A2, Old National Highway

Brgy. San Antonio, San Pedro, Laguna

Super 8 Shaw

500 Shaw Bldg., Shaw Blvd.

Brgy. Pleasant Hills, Mandaluyong City

Super 8 Sta. Rosa

Balibago Commercial Complex

Balibago, Sta. Rosa, Laguna

Super 8 Tarlac

Uniwide Sales Warehouse Club

Tarlac Branch, Aquino Blvd., Tarlac City

Super Metro Mandaue

Ibabao St., Estancia, Mandaue City, Cebu

TOWN CENTERS

Blue Wave Macapagal

Macapagal, Metropolitan Park Complex

Pres. Diosdado Macapagal Blvd.

cor. EDSA Ext., Pasay City

Blue Wave Marikina

Sumulong Highway cor. G. Fernando Ave.

Sto. Niño, Marikina City

Clarkview Square

Don Juico cor. Narciso St.

Malabanias, Angeles City

Fields Plaza Complex

Fields Ave., Balibago, Angeles City

Forbes Town Center

Rizal Drive cor. West Crescent Park

The Fort, Taguig City

Harbour Square

Pedro Bukaneg St., CCP Complex, Manila

Liberty Center - Shaw

312 Shaw Blvd., Mandaluyong City

Lucky Chinatown - Cityplace Square

Calle Felipe cor. La Chambre St.

Brgy. 293, Zone 28, Binondo, Manila

McKinley Hill Piazza

Upper McKinley Rd., McKinley Town Center

Fort Bonifacio, Taguig City


PSBank Offsite ATMs

Metrowalk Commercial ComplexMeralco Ave., Ugong, Pasig City

Molito Commercial ComplexANC Rd., Madrigal Business Park

Alabang, Muntinlupa City

Montalban Town Center

E. Rodriguez Highway, Brgy. San Jose

Rodriguez, Rizal

Newport City

100 Andrews Ave., Newport City

Cybertourism Zone, Pasay City

One Mango Avenue

Gen. Maxilom Ave., Cebu City

Paseo de Sta. Rosa

Brgy. Don Jose, Paseo de Sta. Rosa

Greenfield City, Sta. Rosa, Laguna

Times Plaza

U.N Ave. cor. Gen. Luna St., Manila

Zabarte Town Center 1 & 2

588 Camarin Rd. cor. Zabarte Rd.

North Caloocan City

THEME PARKS

Star City

CCP, Roxas Blvd., Pasay City

Enchanted Kingdom

San Lorenzo, South City of Santa Rosa

Laguna

Manila Ocean Park

Behind Quirino Grandstand

Luneta, Manila

OTHERS

ABS-CBN

ABS-CBN Broadcast Center

Sgt. E.A. Esguerra Ave. cor.

Mother Ignacia St., Quezon City

Anne Ting Cafe

18 Magsaysay Drive, Olongapo City

Budgetlane

Pastor Rd., Batangas City Proper

(beside New Market)

Colegio de San Juan de Letran - Calamba

Brgy. Bucal, Calamba, Laguna

Corinthian Hills

Temple Drive, Brgy. Ugong Norte

Quezon City

Eton Centris

EDSA cor. Quezon Ave.

Brgy. Pinyahan, Quezon City

Greenfield District IT Center 2

88 United St., Greenfield Corporate Center

Greenfield District, Mandaluyong City

Isabelle de Valenzuela

43 McArthur Highway, Valenzuela City

MACEA Walkway Phase 1 & 2

Washington SyCip Park

Legaspi Village, Makati City

Kalayaan Offsite ATM

PhilPlans Corporate Center

1012 North Triangle Drive

Bonifacio Global City, Taguig City

Telus Bldg.

Telus Bldg., Araneta Center

Cubao, Quezon City

Victoria Towers

78 Timog Ave. cor. Panay Ave., Quezon City

Offsite ATMs


LEGEND: ATM Remote Banking

Below are companies that accept payments through PSBank ATMs and PSBank Remote Banking, our 24/7 online facility.

UTILITIES

First Peak

Manila Water

Maynilad

Meralco

Primewater

Subicwater

Veco

TELECOMMUNICATIONS

BayanTel

Digitel

Eastern Telecoms

Globe Telecom

Globe Lines / Innove

PLDT

PT & T / Greendot

Smartcom / GSM

CREDIT CARDS

Allied Bank / PNB Card

American Express Platinum

Banco Filipino VISA

Bankard / RCBC / JCB International

BDO Credit Card

Chinatrust VISA Card

Citibank VISA / MasterCard

Diners Card / Security Bank Credit Cards

EastWest Card

HSBC Cards

Metrobank / PSBank Card

Metrobank MasterCard Dollar

Metrobank Unicard

Metrobank VISA Dollar

Metrobank VISA Peso

Standard Chartered VISA / MasterCard

Unionbank VISA Credit

LOANS

Chinatrust Salary Stretch

Citibank Savings Loan

Citifinancial Corp.

CityState Savings Bank

HSBC Personal Loan

PSBank Loans

Standard Chartered Loan

Sumisho Motor Finance Corporation

Toyota Financial Services Phils.

CABLE AND INTERNET

Destiny Cable-CATV

Destiny Cable-Internet

Infocom

MyDestiny / SBC

Planet CATV

SkyCable / HomeCable / ZPDee

SmartBro

INSURANCE

FG Financial, Inc.

Fortune Life

Fortune Care

Great Life Financial

Grepalife

Paramount Life

AXA Philippines

Pioneer Life, Inc.

PNB Life Insurance, Inc.

Prudential Life Plans

PruLife U.K. Insurance

CLUB MEMBERSHIPS

Alabang Country Club

CDC Mimosa

REAL ESTATE

Federal Land

IPM Realty

Rockwell Residential

SCHOOLS

DBTC Inc. - Cebu

La Salle Greenhills

Miriam College

University of San Jose

TRAVEL AND TOLL FEES

Cebu Pacific

Easytrip

e-Pass Skyway

GOVERNMENT

NSO Helpline Plus

SSS - Farmers and Fishermen

SSS - Non-working spouse

SSS CONT - OFW

SSS CONT - Self-employed

SSS CONT - Voluntary

CHARITIES AND NON-PROFITS

Bantay Bata

Church of Jesus Christ & Latter-Day Saints

FEBC Philippines

Knowledge Channel

Operation Smile Philippines

PAFP / Family Physicians

Piso Para sa Pasig

Resources for the Blind

World Vision

OTHERS

British Embassy

Directories Phils.

First Metro Securities Brokerage

Load.com.ph

Manila Memorial

Billers


Metrobank Group

DOMESTIC SUBSIDIARIES AND AFFILIATES

FIRST METRO INVESTMENT CORPORATION

45/F, GT Tower International Ayala Ave.

cor. H.V. dela Costa St., Makati City

Tel. No. (02) 858-7900

ROBERTO JUANCHITO DISPO

President

FIRST METRO ASSET MANAGEMENT, INC.

18/F, PSBank Center, 777 Paseo de Roxas

cor. Sedeño St., Makati City

Tel. No. (02) 891-2860 to 65

AUGUSTO COSIO

President

FIRST METRO SECURITIES BROKERAGE

CORPORATION

18/F, PSBank Center, 777 Paseo de Roxas

cor. Sedeño St., Makati City

Tel. No. (02) 859-0600 to 02

GONZALO G. ORDONEZ

President

GLOBAL BUSINESS POWER CORPORATION

22/F, GT Tower International, Ayala Ave.


Tel. No. (02) 818-5931 to 35

ARTHUR N. AGUILAR

President

PHILIPPINE AXA LIFE INSURANCE CORP.

Phil. AXA Life Center, Sen. Gil Puyat Ave.

cor. Tindalo St., Makati City

Tel. No. (02) 885-0101

SEVERINUS P.P. HERMANS

President

PHILIPPINE CHARTER INSURANCE CORP.

Ground & 2nd Floors, Skyland Plaza

Sen. Gil Puyat Ave., cor. Tindalo St.

Makati City

Tel. No. (02) 844-7044 to 54

MELECIO C. MALLILLIN

President

METROBANK CARD CORPORATION

Metrobank Card Corporation Center

6778 Ayala Ave., Makati City

Tel. No. (02) 870-0900

RIKO ABDURRAHMAN

President

ORIX METRO LEASING & FINANCE

CORPORATION



Tel. No. (02) 858-8888

PROTACIO C. BANTAYAN, JR.

President

PHILIPPINE SAVINGS BANK

PSBank Center, 777 Paseo de Roxas Ave.

cor. Sedeño St., Legaspi Village, Makati City

Tel. No. (02) 885-8208


President

SUMISHO MOTOR FINANCE CORPORATION

12/F, PSBank Center, 777 Paseo de Roxas Ave.

cor. Sedeño St., Legaspi Village, Makati City

ROLANDO A. RODRIGUEZ

President

TOYOTA FINANCIAL SERVICES PHILS. CORP.



Tel. No. (02) 858-8500

MOTOTAKA SATO

President

TOYOTA MOTOR PHILIPPINES CORPORATION



Tel. No. (02) 858-8200

MICHINOBU SUGATA

President

SMBC METRO INVESTMENT CORPORATION

20/F Rufino Pacific Tower, 6784 Ayala Ave.

cor. V. Rufino St., Makati City

Tel. No. (02) 811-0845 to 52

YASUHIRO OASHI

President

PARTNERS OF METROBANK

FEDERAL LAND, INC.



Tel. No. (02) 898-8599

ALFRED V. TY

President

MANILA DOCTORS HOSPITAL

667 United Nations Ave., Ermita, Manila

Tel. No. (02) 524-3011

ANICETO M. SOBREPENA

President

MANILA TYTANA COLLEGES

Pres. Diosdado Macapagal Blvd.

Metropolitan Park, Pasay City

Tel. No. (02) 859-0888

SERGIO CAO

President

METROBANK FOUNDATION, INC.

4/F, Metrobank Plaza, Sen. Gil Puyat Ave.

Makati City

Tel. No. (02) 898-8000

ANICETO M. SOBREPENA

President

TOYOTA CUBAO, INCORPORATED

926 Aurora Blvd., Cubao, Quezon City

Tel. No. (02) 981-6168

LEO J. FERRERIA

President/General Manager

TOYOTA MANILA BAY CORPORATION

Metropolitan Park, Roxas Blvd.

cor. EDSA Extension Blvd., 2000 Pasay City

Tel. No. (02) 581-6168

HENRY SY

President/General Manager

DIRECTORY OF INTERNATIONAL OFFICES

ASIA PACIFIC

TAIWAN

MB-Taipei

George Tsai

General Manager

[email protected]

107 Chung Hsiao East Road, Sec. 4 Taipei

Taiwan 10690, Republic of China

Tel. No. 886 (2) 2776-6355

Fax No. 886 (2) 2721-1497

JAPAN

MB-Tokyo

Kenichi Katakura

General Manager

[email protected]

[email protected]

[email protected]

Moriji Matsuda

Full-Time Adviser

[email protected]

1/F, Chiyoda First Bldg. 3-8-1, Nishi-Kanda

Chiyoda-ku Tokyo, Japan 101-0065

Tel. No. 81 (3) 3237-1403, 81 (3) 3237-6855

81 (3) 3237-0092 (2/F)

Fax No. 81 (3) 3237-1406, 81 (3) 3237-0399 (2/F)

~

~


MB-Osaka

Joseph Eric D. Pelaez

Branch Head

[email protected]

[email protected]

[email protected]

[email protected]

1/F, Honmachi Central Building 4-2-5

Honmachi, Chou-ku, Osaka, Japan 541-0053

Tel. No. 81 (6) 6252-1333

Fax No. 81 (6) 6252-2226

KOREA

MB-Seoul

Hae Won Seok

General Manager

[email protected]

[email protected]

2/F, Danam Bldg.

(formerly International Insurance Bldg.)

12,05 - Ka, Namdaemun-Ro, Chung-ku

Seoul, Korea 100-704

Tel. No. 82 (2) 779-2751 to 52

Fax No. 82 (2) 779-2750

MB-Pusan

Alfredo P. Valencia

Head

[email protected]

[email protected]

8/F, Samsung Fire & Marine Insurance Bldg.

1205-22 Choryang 1 Dong, Dong-gu

Pusan, Korea 601-011

Tel. No. 82 ( 51) 462-1091 to 93

Fax No. 82 (51) 462-1090

CHINA

Metropolitan Bank (China) Ltd.

Lin Gui Xian

President

[email protected]

35/F, Lianqiang Tower

No. 289 Jiangdongzhong Road

Jianye District 210019, Nanjing

People’s Republic of China

Tel. No. 86 (25) 6855-1888

MBCL - Nanjing Branch

Jin Jun (Emily Jin)

AVP/ Deputy General Manager

G/F, Lianqiang Tower

No. 289 Jiangdongzhong Road

Jianye District 210019, Nanjing

People’s Republic of China

Tel. No. 86 (25) 6858-4422

MBCL - Shanghai Branch

Dennis Suico

General Manager

[email protected]

1/F, Metrobank Plaza, 1152 West Yan’an Road

Shanghai 200052 PROC

Tel. No. 86 (21) 6191-0799, 86 (21) 6191-0777

Fax No. 86 (21) 6191-0022, 86 (21) 6191-0711

MBCL - Changzhou Branch

Xuan Jianfang

General Manager

[email protected]

#8, 58 Tongjiangzhong Road, Xinbei District

Changzhou, Jiangsu

Tel. No. (0519) 88061616, (0519) 88061617

(0519) 88061618

MBCL - Shanghai Pudong Sub-Branch

Zhu, Ji (Winny Zhu)

AVP/ General Manager

Unit 103, 1/F, Quanhua Information Plaza

455 Fushan Road, Pudong District

Shanghai 200122 PROC

Tel. No. 86 (21) 6886-0008 ext no. 19

Fax No. 86 (21) 6886-0007

Metrobank Beijing Representative Office

Li Hong, Chief Representative

[email protected]

14/F, Rm 1410 Office Tower One

Henderson Center, 18 Jian Guo Men Nei St.

Beijing, PROC 100005

Tel. No. 86 (10) 6518-3359

Fax No. 86 (10) 6518-3358

HONG KONG

First Metro International

Investment Co., Ltd.

Alex C. Lim

Managing Director

[email protected]

[email protected]

[email protected]

Head Office

Unit D ,15/F, United Centre Bldg.

95 Queensway Road, Hong Kong

Tel. No. (852) 2527-5019

Metrobank Hong Kong

Representative Office

Unit D, 15/F, United Centre Bldg.

95 Queensway Road, Hong Kong

Tel. No. (852) 2527-5019

Metro Remittance (Hong Kong), Limited

Eric Cheung

Managing Director

[email protected]

Marlon B. Hernandez

General Manager

[email protected]

[email protected]

United Centre Office

[email protected]

Julius F. Barcela

JAM, Operations Officer

[email protected]

Shops 2038-2039, 2/F, United Centre

Shopping Arcade, 95 Queensway Road

Central Hong Kong, SAR

Tel. No. (852) 2856-0980

Fax No. (852) 2856-3902

Yuen Long Branch

[email protected]

Arnold A. Dela Luna

Supervisor

[email protected]

Flat 2, 1/F, Hung Fook Building

No. 25-29 Tung Lok Street, Yuen Long

New Territories, Hong Kong SAR

Tel. No. (852) 2521-4965, (852) 2522-4593

Fax No. (852) 2442-0559

Worldwide House Branch

[email protected]

Rolando V. Cobrado

Manager, Operations Officer

[email protected]

Shop 201-206, 2/F, Worldwide House Plaza

No. 19 Des Voeux Road, Central Hong Kong

Tel. No. (852) 2877-9161

Fax No. (852) 2877-3569

Shatin Branch

[email protected]

Isabelo Lorenzo III

Supervisor

[email protected]

Shop 104, Level 3, Shatin Lucky Plaza

No. 1-15 Wang Pok Street, Shatin


Tel. No. (852) 2698-4809

Fax No. (852) 2698-4632


Metrobank Group

Tsuen Wan Branch

[email protected]

Angelito A. Noguera Jr.

Supervisor

[email protected]

Shop 305E, 3rd Floor, Nan Fung Centre

New Town Mall, Nos. 264-298 Castle Park Road

and Nos. 64-98 Sai Lau Kok Road, Tsuen Wan


Tel. No. (852) 2498-6261

Fax No. (852) 2414-9102

Tseung Kwan O

[email protected]

Jomae Romuar

Supervisor

Shop UG17, Maritime Bay Shopping Mall

18 Pui Shing Road, Tseung Kwan O

New Territories, Hong Kong

Tel No. (852) 2736-1311. (852) 2736-1566

Fax No. (852) 2736-1116

Causeway Bay Branch

[email protected]

Maria Teresa A. Cruz

Supervisor

[email protected]

Shops 1 & 2, G/F, Haven Court

136-138 Leighton Road, Causeway Bay

Hong Kong SAR

Tel. No. (852) 2613-2130

Fax No. (852) 2613-1897

SINGAPORE

Metro Remittance Singapore Pte. Ltd.

Ma. Asuncion Charina C. Yap

General Manager

[email protected]

[email protected]

304 Orchard Road, #03-30 Lucky Plaza

Singapore 238863

Tel. No. (65) 6734-4648, 65 6734-2748

Fax No. (65) 6734-7348

AMERICAS

MB-Guam

Lamberto M. Padilla, Jr.

Head

[email protected]

[email protected]

1/F, Sunny Plaza Bldg.

125 Tun Jesus Crisostomo St., Tamuning

Guam 96913

Tel. No. 1 (671) 649-9555 to 57

Fax No. 1 (671) 649-9558

MB-New York

Ivan S. Atmaja

General Manager

[email protected]

[email protected]

10 East 53rd St., New York

New York 10022, U.S.A.

Tel. No. 1 ( 212) 832-0855 ext. 228

1 (212) 909-3665 (Direct Line)

Fax No. 1 (212) 223-0916

Metro Remittance Center, Inc. (U.S.A.)

Milagros S. Alegre

General Manager

[email protected]

Head Office

Juanita Rainbow

Marketing Officer

[email protected]

[email protected]

41-70 Main St., #A4 Flushing


Tel. No. 1 (718) 463-7770, 1 (718) 463-0777

Fax No. 1 (888) 281-3743

Woodside Branch

Juanita Rainbow

Marketing Officer

[email protected]

[email protected]

69-11 C Roosevelt Ave., Woodside


Tel. No. 1 (718) 779-8519 to 20

Fax No. 1 (888) 302-9061

Niles (Chicago) Branch

Voltaire A. Gella

Operations Officer

[email protected]

[email protected]

[email protected]

7315 West Dempster St., Niles

Illinois 60714, U.S.A.

Tel. No. 1 (847) 965-2368, 1 (847) 965-2415

Fax No. 1 (888) 493-1180

Metro Remittance (USA), Inc.

Achilles L. Bernal

Officer-in-Charge

[email protected]

[email protected]

Union City Office

32210 Alvarado Blvd., Union City

CA 94587, U.S.A.

Tel. No. 1 (510) 324-4300 to 01

Fax No. 1 (510) 324-4302

Artesia Branch

11700 South St., Ste. 203 Artesia

California, USA 90710

Tel. No. (562) 376-4010

Fax No. (562) 372-4011

Metro Remittance (Canada), Inc.

Mabelle C. Sia

Head

[email protected]

[email protected]

Vancouver Office

4292 Fraser Street, Vancouver

British Columbia, Canada V5V 4G2

Tel. No. 1 (604) 874-3373

Fax No. 1 (604) 874-3374

Edgar D. Mararac

Head

[email protected]

[email protected]

Toronto Office

1466 Bathurst Street, Suite 108-A, Toronto

Ontario, Canada M5R 3S3

Tel. No. 1 (416) 532-9779, 1 (416) 532-3223

Fax No. 1 (416) 534-4040

MB Remittance Center (Hawaii) Ltd.

Ramon P. Nicdao

General Manager

[email protected]

[email protected]

Kalihi (Honolulu) Office

2153 North King St., Suite 100-A

Honolulu, Hawaii 96819, U.S.A.

Tel. No. 1 (808) 841-9889 to 90

Fax No. 1 (808) 841-9891

Waipahu (Extension Office)

94-766 Farrington Hwy, Waipahu

Hawaii 96797, U.S.A.

Tel. No. 1 (808) 686-9377

Fax No. 1 (808) 686-9388

Metrobank Bahamas

John M. Lawrence

Acting President

[email protected]

2/F, New Providence Financial Center

East Bay Street P.O. Box CR-56766, Suite 700

Nassau, Bahamas

Tel. No. 1 (242) 677-1925

Fax No. 1 (242) 394-2142


EUROPE

Walter C. Lim

Region Head for Europe

[email protected]

[email protected]

[email protected]

Mobile No. (97150) 456-7916

Fax No. (9714) 220-6113

ITALY

Metro Remittance (Italia) SpA - Rome

Ruby D. Soyosa

Head

[email protected]

[email protected]

[email protected]

Via Del Viminale 43, 00184 Rome, Italy

Tel. No. 39 (06) 4891-3091, 39 (06) 4891-3095

Fax No. 39 (06) 4898-9882

Metro Remittance (Italia) SpA - Milan

Rodel C. Dimatulac

General Manager

[email protected]

[email protected]

[email protected]

Via Victor Hugo 2, 20123 Milan, Italy

Tel. No. 39 (02) 8909-5225, 39 (02) 8698-4316

Fax No. 39 (02) 8029-8624

Metro Remittance (Italia) SpA- MDO

Extension Office

Viale delle Medaglie d’Oro123, 00136 Rome

Italy (opposite Philippine Embassy Rome)

Tel. No. 39 (06) 3903-1085

Fax No. 39 (06) 3976-3483

UNITED KINGDOM

Metro Remittance (UK) Limited

Maria Victoria R. Rocha

General Manager

[email protected]

[email protected]

1/F, 12 Kensington Church Street

London W8 4EP, United Kingdom

Tel. No. 44 (207) 368-4490

Fax No. 44 (207) 937-6140

SPAIN

Metro Remittance (Spain), S.A. - Madrid

Dante G. Mandahuyan

Country Manager

[email protected]

C/ Tiziano 6 Local, 28039 Madrid, Spain

Tel/Fax No. 34 (91) 570-8817

Metro Remittance (Spain), S.A. - Barcelona

Vilma Grace E. De la Cruz

Operations Officer-Head

[email protected]

Calle Muntaner No. 3, 08001 Barcelona, Spain

Tel. No. 34 (93) 317-0361/0346

Fax No. 34 (93) 317-0630

AUSTRIA

MBTC Services GmbH

Olivia A. Urdl

Head

[email protected]

Singerstrasse 16/1, A-1010 Vienna, Austria

Tel. No. 43 (1) 512-2292/2248, 512-2229211-16

Fax No. 43 (1) 512-2259

MIDDLE EAST TIE-UPS

Allen D. Alcantara

Region Head for the Middle East

[email protected]

G/F, Annex Bldg., Metrobank Plaza

Sen. Gil Puyat Ave., Makati City 1200

c/o IOSG

Tel. No. 898-9886

Fax No. 817-7288

MB Riyadh Desk Office

Al-Rajhi Bank

Adorlito Z. Rosel

Marketing Officer

[email protected]

[email protected]

[email protected]

Al Malaz Center, Riyadh

Al Batha Exchange & Remittance Center

2/F, Manila Plaza, Al Batha District

P.O. Box 22022, Riyadh 11495, KSA

Tel. No. (9661) 291-2652, (9661) 405-0292

Fax No. (9661) 402-0722

Bank Al Bilad-Enjaz

Elmer G. Francisco

Marketing Officer

[email protected]

[email protected]

Alseteen St., Al Malaz, P.O. Box 140

Riyadh-11411, KSA

Mobile No. (9665) 339-69542

MB Al Khobar Desk Office

Al-Rajhi Bank

Chito Belarmino Martin

Marketing Officer

[email protected]

[email protected]

[email protected]

Al Khobar Exchange & Remittance Center

1st Street cross King Khaled Bin Abdulaziz St.

Al Shamalia, Al Khobar

Kingdom of Saudi Arabia, P.O. Box 1391

Al Khobar, 31952, KSA

Tel. No. (9663) 897-6809, (9663) 897-7265

Fax No. (9663) 864-9758

MB Jeddah Desk Office

Al-Rajhi Bank

Ricardo B. Guiang

Marketing Officer

[email protected]

[email protected]

Jeddah Exchange & Remittance Center

2/F, Queen’s Building, King Abdul Azziz Road

Al Balad District, P.O. Box 605, Jeddah, KSA

Tel. No. (9662) 642-7151

Fax No. (9662) 643-8542

MB Abu Dhabi Desk Office

Al Ansari Exchange

Daniel Mana-ay

Marketing Officer

[email protected]

[email protected]

[email protected]

Al Ansari Exchange

P.O. Box 325 Abu Dhabi, UAE

Mobile No. 00 (97150) 249-0520

Fax No. (9714) 2206113

Qatar Desk Office

Gulf Exchange Co.

Louie D. Navarro

Marketing Officer

[email protected]

[email protected]

[email protected]

Gilbert C. Galang

Junior Marketing Assistant

[email protected]

Gulf Exchange Co.

P.O. Box 4847, Doha, Qatar

Mobile No. (974) 5537-2324

Fax No. (974) 44352199


Metrobank Group

MB Dubai Desk Office

Al Ansari Exchange

Ryan O. Imperial

Marketing Officer

[email protected]

[email protected]

P.O. Box 39925, Dubai, UAE

Mobile No. 00 (97150) 3620583

Fax No. 00 (9714) 2206113

Al Dar For Exchange

Rodelito P. Macasaet

Marketing Officer

[email protected]

[email protected]

Al Dar for Exchange

P.O.Box 24451, Doha, Qatar

Mobile No. (0917) 5779230

Kuwait Desk Office

Etemadco Exchange

Carroll D. Ong, Jr.

Marketing Officer

[email protected]

[email protected]

Etemadco Exchange Co. W.L.L

G/F, Zaid Al Kazemi Bldg.

Mubarak Al Keabir St.

Darwasa Abdulrazzak, P.O. Box 20078

Safat, Kuwait

Mobile No. (9656) 6029672

MB Dubai Desk Office

Arab National Bank

Ceferino J. Chua

Marketing Officer

[email protected]

[email protected]

Arab National Bank Bldg.

Mouraba St., P.O. Box 56921

Riyadh 11564, KSA

Mobile No. (9665) 06527813

MB Jubail Desk Office

Bank Al Bilad (Enjaz)

Raymundo D. Novela

Marketing Officer

[email protected]

[email protected]

Bank Al Bilad - Enjaz

Jubail Branch 303, Jeddah St., Jubail, KSA

Mobile No. (9665) 32262489

MB Riyadh Desk Office

Bank Al Bilad

Richard F. Gaffud

Marketing Officer

[email protected]

[email protected]

Enjaz Money Remittance Al Batha Branch 153

c/o Bank Al Bilad Head Office

P.O. Box 140, Riyadh, Saudi Arabia 11411

Mobile No. (9665) 1392161


Shareholders' Information

CORPORATE INFORMATION

Philippine Savings Bank

PSBank Center

777 Paseo de Roxas corner Sedeño Street

Makati City 1226 Philippines

Tel No: (+632) 885-8208

Website: www.psbank.com.ph

ANNUAL SHAREHOLDERS’ MEETING

Friday, 27 April 2012, 4:00 p.m.

19th Floor PSBank Center



STOCK LISTING

Philippine Savings Bank (PSBank) common shares

are listed and traded at the Philippine Stock Exchange

under the ticker symbol “PSB”.

SHAREHOLDERS

The number of common shareholders of record

as of February 29, 2012 was 1,661.

MARKET INFORMATION

Following are the high and low closing prices of the PSB

shares as reported in the PSE for each quarter of the years

ending in 2010 and 2011:

ANNUAL REPORT IN SEC FORM 17-A

The financial report included in this report follows the

information contained in the Bank’s SEC form 17-A as

required by and submitted to the Securities and Exchange

Commission.

Copies of this report may be obtained free of charge upon

written request to the Office of the Finance Group Head.

SHAREHOLDER ASSISTANCE AND SERVICES

Investor and Media Relations

Finance Group




Tel: (+632) 885-8208

Fax: (+632) 885-8352

Email: [email protected]

Customer Service

Customer Service Division




Tel: (+632) 845-8888

Fax: (+632) 845-0048

Email: [email protected]

Stockholder Services

For inquiries regarding dividend payments,

change of address or account status:

Stock Transfer Department

Metrobank Trust Banking

17th Floor GT Tower International

6813 Ayala Avenue corner H.V. dela Costa Street


Tel: (+632) 857-5696

Fax: (+632) 858-8010

ANNUAL REPORT PUBLICATION

Editorial Services: Writers Edge, Inc.

Portraiture Photography: Albert Labrador

Years

HIGH

2010

2011

LOW

2010

2011

Q1

58.00

64.50

53.00

62.00

Q2

55.00

64.50

49.00

62.50

Q3

55.00

71.00

50.00

63.00

Q4

65.00

85.00

52.00

70.00

PSBank Center

777 Paseo de Roxas corner Sedeño St., Makati City 1226

Customer Service Hotline: (02) 845-8888

Simple lang. Maaasahan.

www.psbank.com.ph

PHILIPPINE SAVINGS BANKMetrobank Group

philippine savings bank 2011 annual report

Documents