petronas smartpay product disclosure sheet · 2020. 12. 11. · please complete the following...

Open

PETRONAS SMARTPAY PRODUCT DISCLOSURE SHEET

Please read this document together with SmartPay Terms & Conditions before you decide to sign up with us.

1. What is this product about?

PETRONAS SmartPay is a fleet card protected with chip features and PIN number that allows you to purchase petrol at

any Petronas stations nationwide. There are 3 different card types available:

i. Standalone: An individual card that can be used by a driver for designated vehicle only

ii. Fleet Manager: An individual card that can be used by any driver for any vehicle

iii. Dual Card: A combination of two cards i.e. Driver Card and Vehicle Card. Both cards must be swiped together to

authorize a transaction

This product is open to all corporate and government institutions. Please refer to the link below for supporting

documents required for Smartpay application.

https://www.mymesra.com.my/clients/asset_E09476E5-9A3F-437E-995E-

88B99F82B020/contentms/img/Business/Smartpay/PDB_Required_SmartPay_Application_Supporting_Documents.pdf

2. What are the key features for this product?

i. Account Type – Postpaid or Prepaid

ii. Credit Limit – To be granted based on financial and credit assessment of applicant

iii. Security – Chip card features with secured pin number

iv. Comprehensive – Monthly expenses tracking via online statement of account

v. Convenient – Immediate access to available balance, daily transactions and card management via SmartPay

Online website (SPO)

3. What are the fees and charges I have to pay?

Card Replacement Fee:

RM 10.00 will be imposed on your next billing for card replacement due to:

i. Loss of card

ii. Damaged of card due to user negligence

iii. Change of vehicle or driver

No fees will be imposed for card renewal or defective card

4. What are my obligations?

i. The card security pin number shall not be disclosed to anyone

ii. Writing the card security pin number on the card is strictly prohibited

https://www.mymesra.com.my/clients/asset_E09476E5-9A3F-437E-995E-88B99F82B020/contentms/img/Business/Smartpay/PDB_Required_SmartPay_Application_Supporting_Documents.pdfhttps://www.mymesra.com.my/clients/asset_E09476E5-9A3F-437E-995E-88B99F82B020/contentms/img/Business/Smartpay/PDB_Required_SmartPay_Application_Supporting_Documents.pdf

Open

iii. Repayment of Postpaid account must be made within 30days

iv. Any change of customer details must be notified to Customer Service

v. In the event of lost card, an immediate report must be lodged to PETRONAS via Customer Service

vi. This document must be read together with SmartPay Terms & Conditions prior to applying as SmartPay customer

5. What if I fail to fulfill my obligations?

i. Disclosure security pin number may result in unauthorized transactions

ii. Postpaid Account will be blocked if there are no payment made to PETRONAS within 30 days

iii. Failure to update customer’s information may result in customers not receiving important announcements and

notifications on Smartpay products and services.

6. What do I need to do if there are changes to my contact details?

You are required to fill up maintenance form and submit to Mesralink at 1-300-88-8383. Please refer to link below to

download the maintenance form.

https://www.mymesra.com.my/clients/asset_E09476E5-9A3F-437E-995E-

88B99F82B020/contentms/img/Business/Smartpay/PDB_SMARTPAY_MAINTENANCE_FORM.pdf

7. Where can I get further information?

You may visit our website at www.mymesra.com.my/for-business/smartpay

OR

Call “Mesralink” at:

Tel: 1-300-88-8181

Fax: 1-300-88-8383

E-mail:[email protected]

8. Other products available

Not applicable.

https://www.mymesra.com.my/clients/asset_E09476E5-9A3F-437E-995E-88B99F82B020/contentms/img/Business/Smartpay/PDB_SMARTPAY_MAINTENANCE_FORM.pdfhttps://www.mymesra.com.my/clients/asset_E09476E5-9A3F-437E-995E-88B99F82B020/contentms/img/Business/Smartpay/PDB_SMARTPAY_MAINTENANCE_FORM.pdfhttp://www.mymesra.com.my/for-business/smartpaymailto:[email protected]

PROJECT ROVERPETRONAS DAGANGAN BERHAD,Ground Floor, The Place @ Ampang,PT27423 (Lot 36904), Jalan Kolam Air Lama,68000 Ampang, Selangor

B.

BUSINESS TYPEJENIS PERNIAGAAN

NATURE OF BUSINESSSIFAT PERNIAGAAN

C.

D.

THIRD PARTY DEPOSITOR PENDEPOSIT PIHAK KETIGA

TYPE OF BUSINESSJENIS PERNIAGAAN

(COMPANY / INDIVIDUAL)

NAME

COMPANY REGISTRATION /IDENTIFICATION NO

CONTACT NO

NAMA

NO PENDAFTARAN SYARIKAT

NO KAD PENGENALAN

NO UNTUK DIHUBUNGI

(SYARIKAT / PERSENDIRIAN)

(Applicable only if the details differ from the above)

MONTHLY STATEMENT PREFERENCES

i. Softcopy (Download from SPO Portal

ii. Softcopy (E-Mail and SPO)

iii. Hardcopy (Fee of RM10/month)

F.

E.

G.

STA

ND

ALO

NE

Per

sen

dir

ian

FLEE

T M

AN

AG

ERP

eng

uru

s K

end

era

an

VEH

ICLE

CA

RD

Ka

d K

end

era

an

DR

IVER

CA

RD

Ka

d P

ema

nd

u

PET

RO

L R

ON

97

PET

RO

L R

ON

95

DIE

SEL

LUB

RIC

AN

TM

inya

k P

elin

cir

KED

AI M

ESR

A

10

DAILYHarian

4

5

6

7

8

9

PRODUCT CATEGORYKategori Product

Card TYPEJenis Kad

CARD INFORMATION

( Please print/copy this page if you would like to request more than 10 cards)MAKLUMAT KAD(Sila cetak/buat salinanmukasurat ini jika anda ingin memohon lebih dari 10 kad)

1

2

3

MONTHLYBulanan

TRANSACTION COUNT LIMITHad Kiraan Transaksi ODOMETER

READING

(Y/N)Bacaan

Odometer

(Ya/Tidak)

COST CENTREPusat

TanggungjawabPls indicate SEQ. only -

refer Section H)

PURCHASE LIMIT (RM)Had Pembelian (RM)

MONTHLYBulanan

NO NAME TO APPEAR ON CARDNama Yang Akan Tertera Pada Kad

VEHICLE NO.No. Pendaftaran Kenderaan SINGLE

TRANSACTIONHad Satu Transaksi

DAILYHarian

KNOW YOUR COUNTERPARTY QUESTIONNAIRE

The PETRONAS Code of Conduct and Business Ethics (“CoBE”) sets out PETRONAS’ core principles with respect to ethics and integrity, competition, sanction and export control, and data privacy. As part of our commitment, PETRONAS expects its contractors, subcontractors, consultants, agents, representatives and others performing work or services for or on behalf of the Group to comply with all applicable laws and the relevant parts of the CoBE and any other relevant guidelines or manual when performing such work or services. Therefore, before PETRONAS engages a third party, we are obligated to conduct appropriate third party due diligence to understand the business and background of our prospective business counter parties to ensure that we are dealing with parties that subscribe to the same values and ethical standards of integrity as PETRONAS in the conduct of their business. Please complete the following questionnaire, using additional pages where necessary, and return a scanned, signed copy to the PETRONAS focal person in charge. If you subsequently learn that any of the information provided below is incorrect or incomplete, please correct or complete it (as applicable) and notify us as soon as possible.

SECTION A: COMPANY QUESTIONS RESPONSE

1 Please provide the following details:

a. Shareholder(s);b. Ultimate beneficial owner(s);c. Percentages held and jurisdiction/nationality of each

shareholder; andd. Jurisdiction(s) of residence of each ultimate beneficial owner(s).

2 Please provide the following details of each current director:

a. Full Nameb. Nationalityc. Date of

Birth

NAMENAMA

NATIONALITY

DATE OF BIRTHWARGANEGARA

TARIKH LAHIR

NAMENAMA

NATIONALITY


TARIKH LAHIR

NAMENAMA

NATIONALITY


TARIKH LAHIR

NAMENAMA

NATIONALITY


NAMENAMA

NATIONALITY


Please upload an attachment for company with more than 5 directors

NO

AdministratorTypewritten Text



3 List of “key” employees, contractors and consultants of the Company who will be involved with or has an existing commercial relationship with PETRONAS.

4 Does the Company outsource or intend to outsource any of its services in relation to the proposed arrangement with PETRONAS?

If yes, please set out details of the third party contractors. Please note that any outsource arrangement in relation to the transaction requires PETRONAS prior consent.

SECTION B: ETHICS

QUESTIONS RESPONSE

1. Are any of the current directors or current key employees of the Company also a Public

Official? If so, please provide details.

DESCRIPTIONS

For ease of reference, “Public Official” shall include the following:

(i) a person employed by a public authority holding a legislative, executive,administrative or judicial office, whether appointed or elected, whether permanentor temporary, whether paid or unpaid, irrespective of that person’s seniority;

(ii) any other person who performs a public function, including for a public agency orpublic enterprise, or provides a public service; or

(iii) any other person defined as a “public official” in the domestic law of a country.

2. Please disclose any relationship which the Company, its affiliates, its directors and/or key employees has or have with any Public Official related to the transaction.

3. Have any payments been made by or on behalf of the Company during the past five years to any Public Official?

If so, please provide details.

4. Does the Company has any affiliation with current PETRONAS employee who is involved

in this transaction?

If yes, please provide details:

• Full Legal Name of theIndividual

• Position Held

• The Duty/Duties of thePosition(s)

• Tenure (start & end dates)

NO

5. Does any government, its agencies or controlled organisations, or any other organisationperforming a governmental function own any interest in or exercise any control over theCompany’s business?

If Yes, please list the nature and extent of any such interest or control.









SECTION B: ETHICSNO QUESTIONS RESPONSE

6. Does the Company have and disseminate to its employees the following:

i) a written employee code of conduct;ii) a written anti-bribery and corruption policy; andiii) a policy and process for reporting bribery if discovered?

7. Has the Company (or any of its affiliates, shareholders, directors or key employees) ever

been the subject of any convictions or prosecutions, or is the subject of any pending

investigations by public authority, in relation to bribery or corruption? Provide details, if any.

8. Does the Company require its contractors, sub-contractors and other third parties to comply with its ethics and compliance policies (including anti-bribery and corruption)?

If Yes, please provide details to what extent does the Company monitor the integrity of its third parties.

9. Has the Company (or any person or entity listed in this questionnaire) ever been barred from competing for government contracts in any country?

If Yes, please provide details.

SECTION C: SANCTIONS & EXPORT CONTROL

NO QUESTIONS RESPONSE

1. Is the Company or any of its affiliates are incorporated, located within or operating from any countries subject to Comprehensive Sanctions?

If yes, please specify.

Definitions:

“Sanctions” means all laws or regulations concerning economic sanctions (including embargoes, export restrictions, restrictions on the ability to make or receive international payments, freezing or blocking of assets of targeted Persons, or the ability to engage in transactions with or involving specified Persons or countries, or any laws or regulations threatening to impose economic sanctions on any Person for engaging in targeted behaviour) of any jurisdictions including –

(a) the United Nations;(b) Malaysia;(c) the European Union;(d) the United Kingdom (including those administered by HM Treasury);(e) the United States (including those administered by the Office of Foreign Assets

Control of the Department of the Treasury, the Bureau of Industry and Security ofthe Department of Commerce, or the Department of State);

“Country Subject to Comprehensive Sanctions” as at June 2018:

(a) Cuba;(b) Iran;(c) Venezuela;(d) North Korea;(e) Syria; and(f) Crimea

Region.

“Person” means any natural person, corporation, limited liability company, trust, joint venture, association, company, partnership, Governmental Authority or other entity.

2. Is the Company or any of its affiliates are engaged in transactions,

investments, business or other dealings that directly or indirectly involve or benefit any

countries subject to Comprehensive Sanctions or any person or entity which is the

target or subject of any Sanctions.

If yes, please specify. 3.

4. Has the Company ever been the subject of any convictions or prosecutions, or is it the subject of any pending investigations by a public authority, in relation to economic sanctions & export control regulations?

If yes, please provide details.

Are any of the goods and/or services that will be supplied an item subject to export control, such as the controls as prescribed under Strategic Trade Act 2010, the U.S Export Administration Regulations or any other similar export control laws?





SECTION D: NOTICE OF DISCLOSURE (For PETRONAS Use)

Personal Data Protection Act 2010 (“PDPA 2010”)Pursuant to the enforcement of PDPA 2010, we hereby wish to give this notice and seek your consent on the processing of your personal data as well as to give an assurance of our commitment to ensure that your data is securely processed, kept and not used or disclosed for any other purpose than the commercial dealings we have with you. The contact to whom written requests for access to personal data or correction and/or deletion of personal data or for information regarding policies and procedures and types of personal data handled by us can be made to the following:

CONTACT NO

NAMA PETUGAS PETRONAS

NO UNTUK DIHUBUNGI

E-MAIL ADDRESSALAMAT E-MEL

SECTION E: CERTIFICATION

By signing this document, the undersigned, being duly authorized to complete this questionnaire, hereby certify the following:

______________ Date

For and on behalf of (INSERT COMPANY NAME)Signed by the authorized representative of the Company:

_________________________________________ Signature

Name: Designation:

Name of PETRONAS Officer

o declares that he/she has, or has obtained from the relevant authority, the proper mandate and authority to disclose such information;o consents to the processing of such information for the purpose described in the Notice of Disclosure;o acknowledges that the processing of such information may be conducted by a third party on behalf of PETRONAS which may occur in another country

than the country of disclosure; ando represents that the information provided in this document is, to the best of his/her knowledge is accurate, current and complete as of the date of

disclosure.






SmartPay ChangesBlank PageBlank PageBlank Page

KYC EditedBlank PageBlank PageBlank PageBlank PageBlank PageBlank PageBlank PageBlank PageUntitled

Blank PageBlank PageBlank Page

Dropdown1: [PLEASE SELECT ONE]Dropdown2: [PLEASE SELECT ONE]Text14: Text15: Text17: Text18: Text23: Text24: Business Reg NO: /IC:

Credit Limit: Address: Business Name On Card: Address 1: Address 2: State: Postcode: Eng: OffTelephone: No 1: Contact Person Name: City: Business Name: Company Registration: Type of Business: Identification No: Fax: Contact: Office: Subsidy No: Name: EMAIL: Mark: OffMack 1: OffAuthorised Signatory Name: Authorised Signatory Name 1: Date12_af_date: No 2: Account No: Mark 2: OffMark 3: OffText41: Text42: Text42B: Text42A: Text42C: Text42D: Text43A: Text43B: Text43C: Text43: Text43D: Sec2: Sec3: Sec4: Sec5: Sec6: Sec7: Sec1: Date 1_af_date: Date 3_af_date: Date 4_af_date: Date 5_af_date: Date 2_af_date: Date 6_af_date: Text53: Text54: Text55: Text56: Text57: Text59: Text60: Text61: Text58: Text62: Text64: Text63: Mobile: Mobile1: NO: no: CorpID: MARK 5: OffMaRk 5: OffMARK 4: OffMArK 4: OffMARK 3: OffBM: OffSec8: Text24a: Text24b: mark1a: Offmark2a: Offmark3a: Offmark4a: Offmark5a: Offmark6a: Offmark7a: Offmark8a: Offmark9a: Offmark1b: Offmark2b: Offmark2c: Offmark3b: Offmark3c: Offmark3d: Offmark4b: Offmark4c: Offmark4d: Offmark5b: Offmark5c: Offmark5d: Offmark6b: Offmark6c: Offmark6d: Offmark7b: Offmark7c: Offmark7d: Offmark8b: Offmark8c: Offmark8d: Offmark9b: Offmark9c: Offmark9d: Offmark10b: Offmark10c: Offmark10d: Offmark10a: Offmark1d: Offmark1e: Offmark1f: Offmark1g: Offmark1c: Offmark2f: Offmark2e: Offmark2g: Offmark2h: Offmark2d: Offmark3e: Offmark3f: Offmark3g: Offmark3h: Offmark1i: Offmark2i: Offmark1h: Offmark4f: Offmark4g: Offmark4h: Offmark4i: Offmark4e: Offmark5f: Offmark5g: Offmark5h: Offmark5i: Offmark5e: Offmark6f: Offmark6g: Offmark6h: Offmark6i: Offmark7e: Offmark6e: Offmark7g: Offmark7h: Offmark7i: Offmark8f: Offmark8g: Offmark8h: Offmark8i: Offmark7f: Offmark9f: Offmark9g: Offmark9h: Offmark9i: Offmark8e: Offmark10e: Offmark10f: Offmark10g: Offmark10h: Offmark9e: Offmark10i: OffAppear1a: Appear1b: Appear2a: Appear2b: Appear3a: Appear3b: Appear4a: Appear4b: Appear5a: Appear5b: Appear6a: Appear6b: Appear7a: Appear7b: Appear8a: Appear8b: Appear9a: Appear9b: Appear10a: Appear10b: Vehicle2: Vehicle3: Vehicle4: Vehicle5: Vehicle6: Vehicle7: Vehicle8: Vehicle9: Vehicle1: Transaction2: Transaction3: Transaction4: Transaction5: Transaction6: Transaction7: Transaction8: Transaction9: Transaction10: Transaction1: Daily1: Daily2: Daily3: Daily4: Daily5: Daily6: Daily7: Daily8: Daily9: Daily10: Monthly1: Monthly2: Monthly3: Monthly4: Monthly5: Monthly6: Monthly7: Monthly8: Monthly9: Monthly10: Daily2a: Daily3a: Daily4a: Daily5a: Daily6a: Daily7a: Daily8a: Daily9a: Daily10a: Daily1a: Monthly1a: Monthly2a: Monthly3a: Monthly4a: Monthly5a: Monthly6a: Monthly7a: Monthly8a: Monthly9a: Monthly10a: Yes2: Yes3: Yes4: Yes5: Yes6: Yes7: Yes8: Yes9: Yes10: Yes1a: Yes2a: Yes3a: Yes4a: Yes5a: Yes6a: Yes7a: Yes8a: Yes9a: Yes1: Yes10a: CostB: CostD: CostC: CostA: CentreA: CentreB: CentreC: CentreD: Vehicle10: Limit1: Limit2: Limit3: Limit4: Download: OffE-mail: OffHardcopy: OffText65: Text65A: