pervasive content management
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TRANSCRIPT
Pervasive ECMComparing Alfresco to Traditional ECM Products
Barry CostinRegional Manager – ANZ
Alfresco Software Ltd.
Why Alfresco?
What makes Alfresco different?
Which ECM solution is right for me?
2
Alfresco – A lot in 5 Years
● 2M+ downloads (~40,000/month)
● 2 million downloads
● Over 100,000 community members
● 700k+ developers
● 1,200+ customers
● Primarily Global 2000 + Government
● Now adding ~100+/quarter
● Ecosystem
● 250+ SI partners
● 50+ OEM partners
● Share solutions with others
Used in 182 Countries
Paying Subscribers in 43
Countries
Traditional ECM
4
High Cost Slow / Limited
Adoption
Complex
ECM Requirements
5
Traditional
ECM
Alfresco
Enterprise
Alfresco
Community
Stability
AgreedSLA’s
Platform Support (Limited)
Scalability / Availability
Sys Config & Mmgt
Storage Policies
Indemnity / Warranty
Lower Cost (Upfront & High)
Enterprise Adoption (Limited)
Open Process (Closed)
Alfresco is Different
6
Lower Cost Simple Faster Adoption
Commercial Open SourceLower TCO
● No upfront license fees
● No per seat licensing
● Simple model
o Pay for Alfresco Support,
QA and Maintenance
o Price tied to usage
o Per CPU price
Annual Cost
Cumulative Cost
Simple Content ManagementEasy Adoption
8
Shared Drive EmailWeb 2.0
Zero Footprint
Drag and Drop
Native UI
SMTP Listener
Complete Content ManagementSimple Deployment
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Document
Management
One Repository
Built on Modern
Technology Stack
Records
Management
Collaboration Web Content
Management
Archive
ECM Requirements
10
Traditional
ECM
Alfresco
Enterprise
Alfresco
Community
Stability
AgreedSLA’s
Platform Support (Limited)
Scalability / Availability
Sys Config & Mmgt
Storage Policies
Indemnity / Warranty
Lower Cost (Upfront & High)
Enterprise Adoption (Limited)
Open Process (Closed)
Enterprise Principles
● Offer Commercial Service Level Agreements (SLA’s)
● Enterprise customers receive fixes as a priority
● Extensions and integrations to proprietary products are part of
Enterprise
● Extensions to ubuiquitous proprietary systems – windows,
office – are in Community
● Extensions to manage or monitor highly-scalable or highly
available systems are part of Enterprise
● http://newton.typepad.com/content/2009/03/building-a-
stronger-open-source-product.html
StabilityExtensive QA Testing
12
OS Build
Release Candidate
Community
Release
Daily Builds
QA
Bug Fixing
Beta 1 Beta 2 Enterprise
Release
Extensive QA Testing:
16 Dedicated QA Engineers
Use both automated and manual QA checks to run almost 5000 tests per stack
Tested on both Open Source and proprietary technology stacks
Tested for Stability, Scalability and Security
Automated QA
Basic testing against
1 OS Stack
Alfresco
Community
Edition
Alfresco
Enterprise
Edition
(Stable code line = QA & Fixes)
(Evolving code line = New Features)
Fixes &
Patches
Fixes &
Patches
New Code New Code New Code
Beta x
Community
Release
OS Build
Release Candidate
Fixes &
Patches
● No Alfresco SLA
o Community Forums
● No Alfresco SLA
o Self or Community Fix
o Wait for code role up
● None Provided
● Wiki Documentation
● None Provided
● Access to Community Edition
Alfresco Community
AgreedSLA’s
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● Support
o ContractualSLA’s(Gold,Platinum,&Premier)
o Guaranteed availability of resources
o Call tracking and bug prioritisation
● Bug tracking
o Bug fixing / Service packs
o Patch distribution (with back porting)
● Support Portal
● Enterprise Documentation
● Indemnity and Warranty
● Access to Enterprise Edition
Alfresco Enterprise
World Wide SupportFollow the Sun
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Maidenhead SydneyAtlanta
Support Portal
● Licences
● Systems Heartbeat
● Proactive Notification
● Documentation
o Support Handbook
o Enterprise Documentation
● Knowledgebase
● Search
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● OS - Linux
● Data Base - MySQL
● Application Server – Tomcat
● Authentication - Alfresco, OpenLDAP
● Browser - Firefox
Community Edition
Platform Support
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● OS - Linux, Windows, Solaris
● Data Base - MySQL, Oracle, PostgreSQL, MSSQL Server, DB2
● Application Server - Tomcat, JBoss, Oracle, Weblogic, Websphere
● Authentication - Alfresco, OpenLDAP, NTLM, Sun One Directory Server, Active Directory, Kerberos, JASS
● Browser - Firefox, IE, Safari
Enterprise Edition
Scalability and Availability
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● Easy to configure
clustering
● Configure system for:
o Horizontal = Lower cost
o High availability
o Scalability
Clustering
System Management
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● Administration and Monitoring for
production systems
● Supports JMX standard. Supports
most JMX clients
o Jconsole (ships with JDK), Hyperic,
HP OpenView
● Monitor
o Database connections
o Memory usage
o Alfresco Subsystems
JMX Monitoring
System Configuration
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● Alfresco Subsystems
o Authentication
o Synchronisation
o File Servers (i.e. CIFS, FTP and NFS)
o Third Party (i.e. OpenOffice, Swftools, ImageMagick)
o IMAP
o WCM Deployment Receivers
● Start, Stop and Configure subsystems – without shutting down Alfresco
● Cluster aware
Runtime Administration
Storage Policies
● AKA Information Lifecycle
Management (ILM)
● Dynamic storage based on
business policies / lifecycle
rules
o i.e. Current versions on fast
(expensive) drive. Superseded
versions on slower (cheaper)
drives.
o Define business rules
● Reduced cost without
impacting performance
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SSD
$$$
FC
Drives
$$
SATA
Drive
$
Policy
Rules
Policy
Rules
● GPL
● No Indemnification
● Distributedonan“asis”
basis without warranty
Community
Indemnity and Warranty
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● Commercial License
● Full indemnity
● Full warranty
Enterprise
Open Process
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● Kofax Release Script
● Capture paper documents
● Supports both adhoc and
bulk scanning
● Full document profiling
o Metadata tagging and validation
o Integration to pull meta data from
external databases
Production Scanning
ECM Requirements
24
Traditional
ECM
Alfresco
Enterprise
Alfresco
Community
Stability Daily Build
AgreedSLA’s Forums
Platform Support (Limited) Open Source
Scalability / Availability
Sys Config & Mmgt
Storage Policies
Indemnity / Warranty
Lower Cost (Upfront & High)
Enterprise Adoption (Limited)
Open Process (Closed)
Alfresco Enterprise
● Designed to be the lowest cost way to rollout to the
Enterprise
● Alfresco is in a unique position to offer this service
o Skills – We developed 95% of the product
o Customer Base – We can offer this level of service at the
lowest cost due to the size of our customer base
● Certified Partner Network
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Health Warning
Uncertified Systems
Integrator
+
Community
=
High Risk & High Cost
26
Enterprise
Edition
Supported Solution
Mission Critical
Patches and Updates
Production
Deployment
Certified Partners
Open Source
Which ECM Solution?
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Tradition
ECM
Enterprise Licenses
Per User Pricing
Pay High Maintenance
Fees
Stitch Disparate
Solutions
Complex
Closed Source
Community
Edition
Free Solution
Non-Mission Critical
Have Time/Skill to Fix
Issues
Review Next
Enterprise Version
Open Source
● Try Alfresco:o Cloud Trial
o Download Enterprisehttp://www.alfresco.com/try
● TCO White Paper:
