persuasive technologies michael fuller. persuasion technologies being used to draw people’s...
TRANSCRIPT
Persuasive Technologies
Michael Fuller
Persuasion
• Technologies being used to draw people’s attention to certain kinds of information in an attempt to change what they do or think.
• Stop Smoking, Buy this, Do That
The Past
• In the past persuasion was done through advertisements that would pull at your heartstrings or make you think an action is wrong.
Media Format
Donate now and save a child!
Media Format
As seen on I-65 somewhere between Prattville and Clanton.
Games
• Pocket Pikachu– “Real” Exercise keeps the
virtual pet alive
Making Life Easy
• Amazon One Click– With only one click a package
could be on its way.– Makes purchasing so simple that
its tempting to buy stuff.
Pointless Rewards
• Achievement Points– Collected through performing
tasks in games.– Pointless, but people will
spend money just to increase their score.
– Some will play games they don’t want to just to get the points.
• “Fight Night Round 3”• “Galaga”
Quick Rewards
• The Orange Box / Steam– Purchase the Game early get 10% off and the
ability to play it early.– Persuade people to pre-order by offering
them early access.
• Play TF2 of Mac Ad– Video
E-Mail Scams
– Phony e-mails from banks, pay pay, ebay & others that want private information.
– Note: You would think by now e-mail server would automatically catch and erase these e-mails.
Positive Reinforcement
• Users of persuasive technologies usually get a reward for using the system.– Achievement Points
• More & More & More
– Pikachu Lives• It Lives!
– Early Access• Play it before its released
– Quick Satisfaction
Worthless Rewards
• WaterBot– Lights would change and make sounds when
you saved water.– It was found that people didn’t care about the
color changing water, but rather their score against another, to see who was saving the most water.