personal knowledge mastery (pkm) and the social intranet
TRANSCRIPT
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Personal Knowledge Mastery (PKM) and the social intranet. Patrik Bergman, Global Intranet Editor, Axis Communications
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Let’s do this together
http://seriouspony.com/blog/
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About Axis
founded as IT company
*Year-end result 2013
Own offices in more than
countries
employees*
,partnerships in
countries
Total sales** SEK
billion USD
million .
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Our intranet and its users
- SharePoint 2013 on premise
- 50% of staff outside Lund
- 20% field-sales
- 25% Linux developers
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Social intranets: A brand new world!
They will love it!
“Engagement increases ROI”
You will be a hero!
Show what you are working on!
Ask questions to all!
But why should I use it?
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From noise to signal: Personal Knowledge Mastery
A set of processes, individually constructed, to help each of us make sense of our world and work more effectively.
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PKM applied to a social intranet
- Seek: Pull and push. - Sense: Make personal
via reflection - Share: Add value via
new ideas. Goal: Create a better workplace
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Social or intelligent intranets?
Social intranets
Create better workplaces via intelligent intranets
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Intranet potential: Increasing insights.
Reducing errors is one thing. Increasing insights another. Here, PKM could help.
PKM
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70:20:10 - how learning occurs in organizations
- 70% via tough jobs - 20% via feedback,
and communities - 10% via courses
and formal learning - How do we support
the informal 90%?
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Step one: Support Seek
- Integrate Seek via tools people already use.
- Examples: Feedly, Evernote, Twitter, OneNote, external search.
- Many Sense tools.
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Vision: A more humane workplace
- Based on people’s interests and how they learn at work.
- Increased insights.
- Better companies.
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“Above all, don't lie to yourself. The man who lies to himself and listens to his own lie comes to a point that he cannot distinguish the truth within him, or around him, and so loses all respect for himself and for others. And having no respect he ceases to love.” ― Fyodor Dostoyevsky, The Brothers Karamazov
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Follow the work
- www.patrikbergman.com - @patrikbergman - http://www.jarche.com/pkm/
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Questions before coming here today
How do I create an intranet people will use? - Set a vision. - Business plan based
on people’s needs. - Long, hard journey. - Do your best at work.
Relax at home.
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