person-centered design, patient-centered healthcare

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Person-Centered Design, Patient-Centered Healthcare 2019 CAPH/SNI Annual Conference Stacey Chang Executive Director @Stacey_Chang

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Page 1: Person-Centered Design, Patient-Centered Healthcare

Person-Centered Design, Patient-Centered Healthcare

2019 CAPH/SNI Annual Conference

Stacey ChangExecutive Director@Stacey_Chang

Page 2: Person-Centered Design, Patient-Centered Healthcare

Nobody believes that our current healthcare system has

achieved perfection.

Page 3: Person-Centered Design, Patient-Centered Healthcare

In healthcare, we never get the opportunity

to design a new model that embraces wholesale change.

Page 4: Person-Centered Design, Patient-Centered Healthcare

In healthcare, we never get the opportunity

to design a new model that embraces wholesale change.

rarely

Page 5: Person-Centered Design, Patient-Centered Healthcare

In Austin

A new property tax = a new hospital + a new medical school + a unique payer

Page 6: Person-Centered Design, Patient-Centered Healthcare

Engaged Community

New Training Models

New Care Provider Structures

New Financial Incentives

Right Scale

Health Beyond Healthcare

Local Focus

A Positive Feedback Loop

Entrepreneurial Platforms

Page 7: Person-Centered Design, Patient-Centered Healthcare

Engaged Community

New Training Models

New Care Provider Structures

New Financial Incentives

Right Scale

Health Beyond Healthcare

Local Focus

A Positive Feedback Loop

Entrepreneurial Platforms

Page 8: Person-Centered Design, Patient-Centered Healthcare
Page 9: Person-Centered Design, Patient-Centered Healthcare

“It’s not just what it looks like and feels like.Design is how it works.”

STEVE JOBS

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What is the role of Design in Health?

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To provoke systemic change in health

through design.

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Practice Areas

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A systemic view of care

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A new model of care

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Enabling the malcontents

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MS3 Distinction in Healthcare Design & Innovation

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Integrating social services into primary care

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System intelligence and systemic intervention

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Thank you.

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