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PERPETUAL ITWelcome to Perpetual IT – a business that

understands your business, your needs, your IT as your number one IT Support London specialist.

www.perpetualit.co.uk

Our mission is to deliver high-quality technology solutions that enable companies to meet their business goals more effectively.

Our service combines technical expertise with practical business sense and experience to create high quality, integrated solutions.

What makes us different is that we aim to develop genuine partnerships with our customers. We strive to understand their business priorities, take ownership of projects and provide expert, independent advice to deliver optimum solutions.

Our customers choose us because of:• our expertise – we are able to offer all elements of a complete ICT service.• our people – are a dedicated team of fully qualified service desk engineers, supported by highly qualified Field

Engineers.• our ownership – we want our customers business to thrive and grow and we are here to help make that happen• our flexibility – engineers site visits are scheduled to the convenience of our customers and not the other way round.• our personal service – we like to think of ourselves as the IT support department for each individual customer, not a

separate entity.• our relationship with them – we like to take the time to explain why things happen and what we are doing. We feel our

customers deserve that.• We are able to remotely access our customers’ machines and servers from our offices to provide quick and responsive

action to resolve the majority of our customers’ problems.• We schedule regular preventative maintenance service review site visits.• Above all we realize and recognise that supporting people is just as important as supporting their technologies.



Perpetual IT: London Based IT CompanyPerpetual IT are an IT company based in London and specialising in all types of IT services for medium to large businesses. We have over 15 years experience in the IT industry and are leaders in our field when it comes to IT support services. With fully managed services and cloud based solutions Perpetual IT provide a safe and secure way to effectively run your business IT systems. Information Technology is the process used to store, retrieve and transmit the data for your company through computers, servers and networks. With our experience and knowledge in the IT industry we have encountered all the common problems that companies can face with their computer systems. We have the ability to act swiftly and resolve most problems promptly and securely.

About UsOur customers can attest to our IT support services and friendly manner. Being based in London means that we are always available for our London based clients and our customer support is part of the reason why we get so much praise from or clients. We endeavour to resolve any problems swiftly and ensure a secure system for any sensitive data and documents that companies need to run an effective business.If you require any IT support services in the London area please feel free to drop us a line to discuss any of your requirements and we will be happy to help.


We offer four managed backup service plans to fit your company’s disaster recovery needs and budget. Additionally we offer offsite replication, as well as Full System Recovery in the event of complete server failure. Shadow ProtectOne of the biggest challenges companies face is how to maximize business continuity and avoid business disruption following a server failure. Our ShadowProtect Server and ShadowProtect Small Business Server solutions provide fast and reliable disaster recovery, data protection and system migration capabilities to get servers online as quickly as possible. while protecting your entire server environment including its operating system, applications like Microsoft™ Exchange and SQL, and your data.

Business Continuity with SirisYour company relies on computer systems to perform many of your business needs, from creating sales quotes to provisioning orders. Your internal processes are built around these systems on which your customer and financial data is stored.By combining a suite of “Best in Class” solutions, expertise and proven processes, our 360° of Protection suite takes the complexity and confusion out of safeguarding your data.Siris uses a new technology that dramatically simplifies data backup and recovery by offering exceptional features such as instant off-site virtualization and true verification of backups.Following every backup, an actual test virtualization is performed and a screenshot of the virtual machine is sent to you via email as confirmation of your ability to instantly and fully restore from that backup.


Our responsive helpdesk, accessed via a telephone support helpline, offers a single point of contact for our friendly and experienced IT hardware and software support engineers. We are Microsoft Certified Partners, Networking Solutions and Small Business Specialists.Day-to-day Help Desk activities can include:new user account set-ups and old user account administration, ie-setting passwordslogging in locked out usersresolving minor printing and networking issuesidentifying possible hardware failure and liaising with warranty suppliers(where appropriate)delivering post-sales supporttroubleshooting email and ADSL connection issuessupporting remote userstranslating error messagesco-ordinating site visits or remote work where required


“Cloud computing is Internet-based computing, whereby shared resources, software, and information are provided to computers and other devices on demand, like the electricity grid” Our cloud based computing service differs from traditional hosting in three very significant ways:It is available on demand, rather like electricity supplied by the National Grid.It is flexible – the user can have as much or as little of a service as they want at any given time.The service is fully managed by the cloud provider. The consumer needs only a basic personal computer and reliable Internet access. Significant innovations in virtualization and distributed computing, as well as improved access to high-speed and more reliable Internet services have accelerated interest in cloud computing. At Perpetual IT we believe that no business, be it small or large, can afford to ignore the huge potential savings in terms of capital outlay and operational costs that cloud computing brings, particularly in today’s challenging economy.

Here is some of the key advantages cloud computing offers:The cost of buying, installing and supporting a computer network is dramatically reduced.You have far greater flexibility when accessing your computer network (files, applications, etc.) remotely and from various devices (laptop, iPad, Blackberry, etc).You gain the critical benefit of having built-in disaster recovery and data backup.You can equip your premises with more basic and therefore cheaper workstations (devices) which will last longer since all the complex computing “power” is in the cloud and not on the individual workstation.Since you are paying for the ‘on demand’ service as you would a utility, it is cheaper and easier to add or remove workers from your network.


Citrix VDI-in-a-Box is an all-in-one desktop virtualization solution (Virtual Desktop Infrastructure (VDI) ) that runs on off-the-shelf servers to deliver production-ready, centrally-managed virtual desktops to any user, on any device for less cost than a computer. VDI-in-a-Box accomplishes this by eliminating expensive shared storage, high speed interconnects, and infrastructure that traditional VDI requires. VDI-in-a-Box is a single virtual appliance that provides all of the functionality needed to create provision, manage, and load balance virtual desktops.

Virtual Computer (SMB)

NXTOP Enterprise is the leading intelligent desktop virtualization solution. It allows businesses to virtualize desktops at a fraction of the cost of conventional VDI with a suite of products that makes managing thousands of desktops and laptops as easy as managing one.

VirtualStorm & HCP (Corporate 200+ Desktop)

DinamiQs VirtualStorm ( 200 + Desktops )

•VirtualStorm further reduces TCO costs from Conventional VDI solutions of between 20 to 70%•ROI is typically less than 6 months•VirtualStorm delivers 3 x VM Density compared to comparable VDI solutions


Telephone :0208 684 8683 Email : [email protected] Address : Perpetual IT, Grosvenor House, 160 Gillett Road, Thornton Heath, CR7 8SN


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