permanent tsb switching index q4 2013

31

Upload: amarach-research

Post on 21-Nov-2014

768 views

Category:

Education


1 download

DESCRIPTION

The permanent tsb Switching Index is a regular survey of the drivers and barriers motivating Irish consumers to switch supplier across a range of sectors, including mobile phones, electricity, car insurance, broadband and banking. The Switching Index will be updated quarterly as it explores key trends and shifts in Irish consumer behaviour relating to switching. Full details and an infographic on the findings are available here: https://www.permanenttsb.ie/about-us/switching-index/

TRANSCRIPT

Page 1: permanent tsb Switching Index Q4 2013
Page 2: permanent tsb Switching Index Q4 2013
Page 3: permanent tsb Switching Index Q4 2013
Page 4: permanent tsb Switching Index Q4 2013
Page 5: permanent tsb Switching Index Q4 2013
Page 6: permanent tsb Switching Index Q4 2013
Page 7: permanent tsb Switching Index Q4 2013
Page 8: permanent tsb Switching Index Q4 2013
Page 9: permanent tsb Switching Index Q4 2013
Page 10: permanent tsb Switching Index Q4 2013
Page 11: permanent tsb Switching Index Q4 2013
Page 12: permanent tsb Switching Index Q4 2013
Page 13: permanent tsb Switching Index Q4 2013
Page 14: permanent tsb Switching Index Q4 2013
Page 15: permanent tsb Switching Index Q4 2013
Page 16: permanent tsb Switching Index Q4 2013
Page 17: permanent tsb Switching Index Q4 2013

59 57

53 50

46

Page 18: permanent tsb Switching Index Q4 2013

59 Lower: under 25s

Higher: 45-54s 57 Lower: Conn/Ulster

Higher: 45-54s

53 Lower: over 55s

Higher: under 25s

Page 19: permanent tsb Switching Index Q4 2013

50 Lower: male

Higher: Dublin 46

Lower: male Higher: under 25s

Page 20: permanent tsb Switching Index Q4 2013
Page 21: permanent tsb Switching Index Q4 2013
Page 22: permanent tsb Switching Index Q4 2013

push pull

63% 37%

Page 23: permanent tsb Switching Index Q4 2013

64%

66%

60%

59%

Page 24: permanent tsb Switching Index Q4 2013

40%

75%

14%

6%

Page 25: permanent tsb Switching Index Q4 2013
Page 26: permanent tsb Switching Index Q4 2013
Page 27: permanent tsb Switching Index Q4 2013
Page 28: permanent tsb Switching Index Q4 2013
Page 29: permanent tsb Switching Index Q4 2013

71% No

Page 30: permanent tsb Switching Index Q4 2013
Page 31: permanent tsb Switching Index Q4 2013