performance support.

A revolutionary way to

deliver training?

what’s the problem?

where is information and

knowledge hiding?

where is information and knowledge hiding?

oh yeah… people are

working in a really different

way

All of which challenges L&D

learning that is more

We just want to support performance… right?

1. Learning for the first time

Bob Mosher – 5 moments of need

2. Learning more about a subject or issue

5. When something changes

4. When something goes wrong

3. Remembering or applying learning to real life

E-learning is good at training around concepts

and mastery of tasks

performance support delivers sustained results while

improving time to competence

1. learning in the workflow - no new platform

5 essential elements of the solution

12. remove friction - no password to remember

3. easy and accurate search - use artificial

intelligence 23454. great metrics - what xAPI was invented for

5. make content work harder - harness your investment in

Adapt

oTTo explained

Let's have a look

Timelines