performance improvement update. next steps etcr meeting – august 17, 2011 complete analysis of...
TRANSCRIPT
Performance Improvement
Update
Next Steps ETCR Meeting – August 17, 2011
Complete analysis of opportunities prepared 1 Qtr 2012
Develop Action Plan:
– Management process improvement
– Work rules and practices
– Develop goals by function and specific work
– Develop effective metrics and measurement process
Savings achieved through attrition
No plans for layoffs from efficiency improvements
2Draft
Management Process Improvement Opportunities
Crew Sizing
• Network crews
• Line Service crews
• Line crews
• Streetlight crews (one person)
• Stations crews
• Resource requirements for locating services
3Draft
Management Process Improvement Opportunities
Re-organize management
Pole replacement – one crew set and transfer
Reinforce some poles with wood stub or steel stay
Compatible Units to standardize design and construction
4
Draft
Management Process Improvement Opportunities
Non-traditional network hours in Network area
Non-traditional Line crew work hours
Non-traditional work weeks for some crews
Crew Scheduling system
Mobile Data Dispatch
5
Draft
Management Process Improvement Opportunities
Identify OH work that can be easily segregated and contracted during peak workload
Identify UG bodies of work that can be easily segregated and contracted during peak workload
Identify civil construction bodies of work that can be easily segregated and contracted during peak workload
Review Seattle and Suburban City permitting requirements for traffic control and Street Use permits
6
Draft
Work Rules and Practices Opportunities
Broaden Job Descriptions
– Roles of Line Service and Field System Operations
– Qualified electrical worker perform OH or UG
OH and UG Line crews
Line Service crews
Two Line Service crews 24/7 (two OH crews per truck)
Two tiered overtime rate for scheduled and unscheduled work
Stand-by crew process
7
Draft