perfection is our business - eprom · pdf fileperfection is our business integrated...

Perfection is our business

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EPROM Integrated Information Systems (IIS)

Contents

1. INTRODUCTION .......................................................................................................................................... 3

2. COMPANY VISION ....................................................................................................................................... 5

3. COMPANY MISSION .................................................................................................................................... 5

4. SHAREHOLDERS .......................................................................................................................................... 5

5. ACCREDITATIONS........................................................................................................................................ 6

6. COMPANY SCOPE OF SERVICES .................................................................................................................. 7

7. INTEGRATED INFORMATION SYSTEMS (IIS) ............................................................................................... 8

8. IIS SERVICES / PROJECTS ............................................................................................................................. 9

8.1 ENTERPRISE ASSET MANAGEMENT (EAM) ............................................................................................... 9

8.1.1 IBM MAXIMO ASSET MANAGEMENT ................................................................................................ 9

8.2 Enterprise Resource Planning (ERP) ........................................................................................................ 11

8.2.1 Oracle .............................................................................................................................................. 11

8.2.2 SAP ................................................................................................................................................... 13

8.3 NETWORK AND SECURITY ....................................................................................................................... 14

8.4 CLOUD AND VIRTUALIZATION ................................................................................................................. 15

8.5 DATA CENTER .......................................................................................................................................... 16

8.6 SOFTWARE DEVELOPMENT ..................................................................................................................... 17

8.6.1 OUR SOFTWARE PRODUCTS ............................................................................................................ 18

8.6.1.1 TIME MANAGEMENT SYSTEM (TMS) ..................................................................................... 18

8.6.1.2 MEDICAL INFORMATION SYSTEM (MIS) ................................................................................ 19

8.6.1.3 EPROM END OF SERVICE SYSTEM (EOS) ................................................................................ 20

8.6.1.4 EPROM WEBSITE .................................................................................................................... 20

8.7 Miscellaneous PROJECTS:........................................................................................................................ 21

8.7.1 Revamping Public Address Systems for PII, PIIQ, & PIIC Platforms for ABU QIR PETROLEUM

COMPANY ................................................................................................................................................. 21

8.7.2 Installation and Implementation of Pre WIMAX Service for PETROMAINT. ................................... 22

8.7.3 Enterprise Assets Management Services Contract for KHALDA PETROLEUM Company ................ 23

8.7.4 Integration between KABA time machines and OTL for ALEX BANK .................................. 24

9. IT TRAINING COURSES .............................................................................................................................. 25

9.1 Cisco Courses .......................................................................................................................................... 25

9.2 Microsoft Courses ................................................................................................................................... 26

9.3 ORACLE Coursers ..................................................................................................................................... 26

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10. PARTNERSHIP ....................................................................................................................................... 28

10.1 Microsoft Partnership ........................................................................................................................... 28

10.2 IBM Partnership .................................................................................................................................... 28

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1. INTRODUCTION

EPROM as an EGPC company has a huge potential to be awarded multiple contracts

acting as the sole Operations and Maintenance provider for all prospective companies

within the Egyptian Petroleum Sector, the company particularly operates Oil Refineries,

Petrochemical Plants, Marine Terminals and Gas Plants, among other technical services it

provides.

EPROM is known and established to use the latest Operations and Maintenance

Management techniques to deliver the best results which have been proved to exceed

clients' requirements and expectations.

EPROM is backed up with huge resources; expertise, manpower, not to mention the well-

tailored training programs provided to employees of highest technical calibre.

Worth mentioning is the fact that all large scale contracts awarded to EPROM since its

establishment in 2002 (initially under the name MIDOM) have been smoothly renewed up

until today in a clear sign of content and satisfaction with EPROM performance so far; as

regards, work fluency, plant outputs, promptness and feasibility.

Based on its successive achievements within local market EPROM currently seeks further

expansion in the region and has been technically accepted in several international bids it

has participated in; be it directly as a main contractor or indirectly as a subcontractor to

other companies.

For that reason and more EPROM has founded a couple of prominent branches in Africa

and the Gulf Area to avail its outstanding services in both regions in an attempt to

strengthen its existence there as well as facilitate work flow and coordination with its sites

around and employees the world.

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Full Company Name:

Egyptian Projects Operation & Maintenance

EPROM

Address:

Alexandria (Headquarters):

19.5 Km Alexandria Cairo Desert Road, Petroleum Complex.

Tel: +2 03 2020 258

Fax: +2 03 2020 259

Cairo Office:

Nasr City, EL Nasr St, Markato Building.

Tel & Fax: +2 02 2414 0033

Web Site: www.eprom.com.eg

Contact Person: Chemist. Medhat Bahgat

Chairman and CEO

Tel: 03 2020262

Fax: 03 2020650

Mobile: 01223927856

E-Mail Address: [email protected]

http://www.eprom.com.eg/

mailto:[email protected]

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2. COMPANY VISION

EPROM is a customer oriented company and is therefore set to attain a leading position

as an operation and maintenance contractor within Egypt and the Middle East while

offering state-of-the-art Management techniques.

3. COMPANY MISSION

EPROM as the first Company in Egypt providing full-fledged Operation and Maintenance

Management Services to various large scale companies takes into consideration the

complete satisfaction of its clients through the dedication to achieve the following:

• Provide quality services, and supply top of the line performance, which in return results

into maximizing profitability to our clients, and simultaneously minimizing costs.

•Comply with our sophisticated HSEQ management system, which is being implemented

on all sites managed by us.

• Achieve excellence through engaging top notch, and highly competent personnel.

4. SHAREHOLDERS

Egyptian Projects Operation &Maintenance is a joint stock company according to

Egyptian Investment Law No.8/ 1997.

The shareholders are:

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5. ACCREDITATIONS:

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6. COMPANY SCOPE OF SERVICES:

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7. INTEGRATED INFORMATION SYSTEMS (IIS)

In the current variable world, organizations and departments try to be more flexible;

computed and progressed information technology would have great influences on

organizations through automating and computerizing organization procedures and

proposing many objectives such as quality improvement, customer satisfaction,

productivity, cost reduction etc... So IT has become a vital and integral part of every

business plan and it is considered a critical component of modern government.

Six Fundamentals for Aligning Information Technology with Business:

Strategy: Information Technology organization must understand the company vision

and missions, driving force, major issues and major thrusts to develop its strategy.

Organization: To get applications right, relationship managers and key application

experts must be close to the business so they can readily identify its needs.

Projects: Information Technology projects must be solidly linked to, and indeed

derived from, the business plan.

Applications: Applications are Information Technology’s Core deliverable.

Everything done by Information Technology organization must support delivering

them.

Infrastructure: Hardware, software and networks must be designed to support

business strategy and apps.

Governance: Business leaders must set Information Technology priorities, allocating

scarce resources to the most important projects.

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8. IIS SERVICES / PROJECTS

8.1 ENTERPRISE ASSET MANAGEMENT (EAM)

Enterprise Asset Management (EAM) is a broad term vendors use to describe software

that provides managers with a way to view company-owned assets holistically. The goal is

to enable managers to control and pro-actively optimize operations for quality and

efficiency. In earlier years, EAM was simply called maintenance scheduling software. EAMs

facilitate operations by automating requests for upgrades, regular maintenance and

decommissioning or replacement.

EPROM applied EAM using different vendors such as:

8.1.1 IBM MAXIMO ASSET MANAGEMENT

IBM MAXIMO Asset Management is a comprehensive

solution for managing physical assets on a common platform

in asset-intensive industries. It offers “built in” mobile access, out-of-the box mapping,

crew management and analytical insight.

MAXIMO Asset Management allows organizations to share and enforce best practices,

inventory, resources and personnel. It helps manage all types of assets – including plant,

production, infrastructure, facilities, transportation and communications.

MAXIMO with EPROM

Designing and implementing MAXIMO version 7.1

EPROM applied Inventory and Procurement management Modules at AMOC refinery as

follows:

Review and collect all the store spare parts in order to add this data to MAXIMO

system to activate store work cycle through the system.

Review and edit store document cycle to run on the MAXIMO system

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Establish and review store reports to run on the MAXIMO system (Incoming,

Outgoing, Inventory ......)

Prepare purchasing document cycle to run on the MAXIMO system

Establish and review purchasing reports to run on the MAXIMO system (Purchase

Order, RFQ, Material Requisition ......)

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8.2 Enterprise Resource Planning (ERP)

8.2.1 Oracle

EPROM Oracle Team provides:

8.2.1.1 Enterprise Performance Management

Installing and configuring EPM system.

Life-cycle implementation starting with requirements confirmation, design,

implementation, test and deployment.

Design and Implementation of Hyperion Planning and Essbase Solution for

Forecasting, Budgeting and consolidated reporting system (System 11.1.2 and

11.1.1.3).

Design and implementation of the web input forms, Business rules, workflow,

task lists, calculation-scripts, and Hyperion canned reports for the planning

applications.

Design and develop customized reports for both budget and projection.

Implementing complex calc-scripts and Business rules for currency conversion,

Inventory calculations, corporate allocations and business review process for

Gross to Net walks for Productivity, Sales, GM and Management.

Create and maintain budgetary and monthly data loads.

Create end-user reports for financial reporting and Analysis using Hyperion

Reports.

Project Documentation and end user knowledge training; Post-live support and

training

8.2.1.2 E-Business suite

Design assessment questionnaires of EBS modules (AP, AR, CM, FA, GL, OTL,

HRMS, SSHR Manufacturing, Purchasing, and Oracle Assets) based on business

operation process and system setup requirement.

Fill in detail for assessment questionnaires of EBS modules based on client’s

current operation process of every business line and their requirements.

Analysis GAP between the client’s requirement and the system and do the AS-IS

documents for this.

Do the CRP (Conference Room Pilot) with the end users based on the client’s

requirement.

Participant to design To-Be-Process document for each process of EBS modules.

Reviewing, validating, and loading EBS modules master data and backlog.

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Designing and developing reports using report builder and publish them using

XML-Publisher.

Create new templates for FSG- Reports.

Using Oracle APIs for several customizations.

8.2.1.3 Upgrading

Design and applying a solution to upgrade Oracle financials from 11i to R12.

Solve many issues related to performance and compatibility.

Upgrade database objects (Views, Packages, SPS, etc…)

Upgrade Non-database objects (forms, Personalization, Alerts, etc…)

Enhance document process profiles.

Prepare and perform demos and training.

8.2.1.4 Integration

Integrate between KABA time machines and ORACLE OTL module.

Integration between Logitime and ORACLE HR module.

Integration between Microsoft active directory and ORACLE HR module.

8.2.1.5 Database Administration

Full installation of Oracle EBS R12 on Linux and windows environments.

Upgrade form Oracle EBS R12.1.1 to R12.1.3

Patching and upgrading both EBS database and apps tiers.

Full Backup/restore planning and scripting.

Cloning the Oracle EBS instance.

Performance tuning.

Projects:

MIDOR since 2009

ELAB since 2011

Khalda since 2016

Bank of Alexandria since June 2013 - April 2016

EPROM Headquarters

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8.2.2 Systems, Application and Products (SAP)

EPROM can provide various SAP Services such as preparation of scope of work for tender

document, responding to bidders technical clarifications and carrying out technical

evaluation.

EPROM also provides

Gap Analysis. Re engineering. Configuration. Training for the Implementation Team. Data uploading. Testing. End User Training. Go Live.

Projects:

E-STYRENICS

Egyptian Refining Company (ERC)

http://www.google.com.eg/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://estyrenics.com/&ei=8EvgVITEFdXbavSTguAI&psig=AFQjCNE2OLVbLKiVccTAwOcddPke8aCe8Q&ust=1424072045690815

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8.3 NETWORK AND SECURITY

Based on EPROM experience in the field of Network and Security, its own skilled engineers & the completion of many successful Projects, EPROM can provide the followings:

Design, Troubleshooting, Implementation, Configuration and Commissioning for Network Solutions.

Integration services and strong experience in the following areas' of specialization: Network Designing, VPN, Security, Remote/Local Access, Switching, Routing and Wireless Access Points

In-depth Hand-On experience, maintenance and Support Services through certified support engineers for Network and Security.

A complete portfolio of vulnerability assessment and Penetration testing services that allow organizations to identify critical security vulnerabilities that attackers could exploit. These services help organizations improve their existing security posture to reduce the risk of a successful attack.

Implementation of ISO27001 ISMS (Information Security management system) and evaluation of the strategy, policies, standards, procedures and related practices for the management.

Projects:

EPROM Headquarters.

EPROM Free Zone.

MIDOR

AMOC

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8.4 CLOUD AND VIRTUALIZATION

Virtualization has become a priority for most organizations and EPROM is capable of

the migration of your physical network to a virtual solution providing end-to-end

visibility.

EPROM technical team will work with you to shape and optimize your virtual

environment. We employ a comprehensive implementation process through a

systematic approach to evaluate your needs, plan for required changes and train

your staff to handle the new environment.

EPROM was a leader in the petroleum sector in applying virtualization technique

using VmWare.

EPROM as Microsoft Partner can offer consultancy Microsoft cloud services.

Projects:

Egyptian Refining Company (ERC)

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8.5 DATA CENTER

Regarding the needs of Infrastructure, System Engineers of EPROM are here to help; they are well trained and capable of solving most of the technical Infrastructure issues.

EPROM is a proven leader in design and deployment of enterprise server solutions that meet performance and capacity requirements, so

EPROM can offer a complete range of integrated Infrastructure including Pre-Design of

Infrastructure, supplying Hardware and Software implementation

Our teamwork have the expertise to help reducing company’s total cost of ownership (TCO) and optimize your facility, improve network performance and data center switching environments, with the ability to deliver high-density 10, 40 and 100 gigabit Ethernet solutions, your data center can effectively meet the rising volumes of data being transferred.

With growing demands on the data center, EPROM can help reduce racks space requirements while increasing scalability and performance to meet expanding business needs.

Projects:

EPROM Headquarters.

AMOC.

MIDOR

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8.6 SOFTWARE DEVELOPMENT

We also develop fully tailored software packages that exclusively suit your business with the latest technologies in the field of software development. We also work with the agile methodology so our customers can be involved in all the software development life cycle from Analysis & Design to Development & Testing.

Technologies we use:

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8.6.1 OUR SOFTWARE PRODUCTS

8.6.1.1 TIME MANAGEMENT SYSTEM (TMS)

The TMS is a designed combination of processes, methods, screens and reports. TMS

provides integration solution for tracking time and attendance reducing manual

administrative through generated time sheet, and guarantee payroll accuracy through

overtime calculation and provides set of reports giving the users’ conscious control over

the time that increasing effectiveness, efficiency and productivity.

Main Features:

A centralized system that works with multiple branches.

Stores employees’ data.

Connects to various models of fingerprint devices and read attendance records

automatically on pre-set schedules.

Creates employees’ Leaves, Permissions, Missions and trainings.

Generates attendance reports.

Computes overtime and absence automatically.

Generates monthly timesheets.

Multiple administration accounts types with different privileges.

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8.6.1.2 MEDICAL INFORMATION SYSTEM (MIS)

Medical Information System is an end-to-end solution designed for the management and administration of health insurance or medical aid business processes.

Medical Information System provides all major core health plan administration functions in a single, fully integrated solution. From relatives’ registration, to suppliers’ claims, and refund handling, the system is a complete end-to-end solution.

Main objective is to manage the health insurance business processes, providing all required features to control/manage the health insurance business processes and capability to generate all required reports from MIS database.

Keeping the historical data is one of the big benefits from MIS database. Historical data is considered as an asset for any enterprise helping in analysing the history and considering future decision accordingly.

Main Features:

Prescriptions Claims Refund Sick Leave Employee Relatives

Subscriptions

Users Logins KPIs Alerts Reports

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8.6.1.3 EPROM END OF SERVICE SYSTEM (EOS)

End of service financial benefits considered as one of the major benefits provided to

permanent petroleum employees according to list of EGPC regulations.

EPROM End of service management system (EOS) is a software package designed to

process all work functions for the below systems:

Main Features:

Calculate employee benefits automatically through list of processes, screens and

reports which limit manual activities and save time and effort.

Provide integration with Oracle HR and Payroll to get required information for

calculation which provides accurate and quick results.

Keeping the historical data is one of the big benefits from EOS database, which

help in analysing the history and considering future decision accordingly.

Provide screens for system setup data, which give the user high flexibility to

change system parameters and get fast and accurate results.

Provide high security through permissions and rules assigned to the users which

guarantees the confidentiality of data.

8.6.1.4 EPROM WEBSITE www.eprom.com.eg

(www.eprom.com.eg)

End of service reward system

Complementary Pension system

Social care (Passing Away) system



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8.7 Miscellaneous PROJECTS:

8.7.1 Revamping Public Address Systems for PII, PIIQ, & PIIC Platforms for ABU QIR

PETROLEUM COMPANY

Project : Revamping Public Address Systems For PII, PIIQ, & PIIC Platforms

Client : ABU QIR PETROLEUM Company

Location : Alexandria – Egypt

Signature date : May 2016

Duration : One Year

Project

Objective:

: Construct the appropriate infrastructure to support the critical

operation of Abo Qir Petroleum, and to prepare for future

trends to meet operational and safety compliance needs.

Scope:

: - The EPC Project main scope is to replace the two separate

systems by one modem standalone public address and

general alarm system.

- Revamp the existing systems loud speakers, beacons,

remote access units and microphone stations.

- Revamp the existing cables, accessories, trays and junction

boxes

- Tie-in the proposed new PA and GA system with the existing

Fire & Gas and ESD systems for the overall P-II Complex.

- Commissioning, testing and handover of the completed

works to Abu Qir Petroleum Company.

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8.7.2 Installation and Implementation of Pre WIMAX Service for PETROMAINT

Project : Installation and Implementation of Pre WIMAX Service

Client : PETROMAINT PETROLEUM Company

Location : Alexandria – Egypt / Cairo -Egypt

Project

Objective:

: Installation of Pre WIMAX service as wireless internet service at

Petromaint’s Cairo and Alexandria branches.

Scope:

: EPROM’s communication team is capable of giving support in all

activities from technical offering to installation.

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8.7.3 Enterprise Assets Management Services Contract for KHALDA PETROLEUM

Company

Project : Enterprise Assets Management Services Contract

Client : Khalda Petroleum Company KPC

Location : : KPC Fields Western Desert - Egypt

Signature date : March 2016

Duration : 1 Year

Project

Objective:

: Migrate maintenance database from MAXIMO to ORACLE and

to carry out site assets and maintenance data entry into

ORACLE

Scope: :

Provision of CMMS & EAM Technical Support Services "Data

Gathering, Data Entry, Data cleanness, Material Management,

Go-Live support …. etc."

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8.7.4 Integration between KABA time machines and OTL for ALEX BANK

Project : Integration between KABA time machines and OTL

Client : ALEXBANK

Location : ALEXBANK HQ- Cairo - Egypt

Signature date : June 2013

Duration : 2.5 Year

Project

Objective:

: Integrate between KABA time machines and Oracle Time

and Labour

Scope: :

- Consultation Service for Oracle Payroll Module.

- Consultation Service for Oracle OTL Module.

- Performing training for Oracle Modules.

- Full integration between KABA system and Oracle EBS.

- - Full integration between Microsoft active directory and

Oracle HRMS.

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9. IT TRAINING COURSES

EPROM has a very Special Training Centre, fully equipped with the latest Technology,

in addition to its highly experienced engineers that conduct different IT training courses,

providing many training courses for its clients.

EPROM can provide the following Training Courses:

9.1 Cisco Courses

9.2

9.1 Cisco Courses

Cisco Certified Trainer CISCOID: CSCO11440315

Cisco Certified Network Associated (CCNA).

Cisco Certified Network Associated Security (CCNA Security).

Cisco Certified Design Associated (CCDA).

Cisco Certified Network Professional (CCNP).

Cisco Certified Security Professional (CCSP).

Ethical Hacking and Countermeasures (CEH).

Securing Wireless Networks.

Conducting Penetration and Security Tests.

Cisco Certified Security Professional (CCSP).

Cisco Information Security Specialist (CQS).

Cisco VPN Specialist (CS-CVPNSS).

Cisco Firewall Specialist (CS-CFWSS).

Cisco ASA Specialist (CS-CASAS)

Cisco IOS Security Specialist (CIOSSS)

4011 & 4013 Recognition (National Security Agency)

Conducting Penetration and Security Tests

Managing Secure Network Systems

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9.2 Microsoft Courses

Installing and Configuring Windows 7 Client.

Troubleshooting and Supporting Windows 7 in the Enterprise

Planning and Managing Windows 7 Desktop Deployments and Environments

Fundamentals of a Windows Server 2008 Network Infrastructure

Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain

Services

Configuring and Troubleshooting Identity and Access Solutions with Windows

Server 2008 Active Directory

Configuring and Troubleshooting Internet Information Services in Windows

Server 2008

Configuring and Troubleshooting Windows Server 2008 Terminal Services

Deploying Windows Server 2008

Configuring, Managing and Maintaining Windows Server 2008

Planning for Windows Server 2008 Servers

Planning and Implementing Windows Server 2008

Designing a Windows Server 2008 Network Infrastructure

Designing a Windows Server 2008 Active Directory Infrastructure and Services

Installing and Configuring Windows Server® 2012

Administering Windows Server® 2012

Configuring Advanced Windows Server® 2012 Services

9.3 ORACLE Coursers

Oracle SQL basics

Oracle PL/SQL Fundamentals.

Oracle Advanced PL/SQL.

Oracle database administrator workshop 1

Oracle database administrator workshop 2

Oracle EBS administration on Linux.

Oracle Self-Service implementation.

Oracle Reports builder.

Oracle Forms Personalization.

Oracle OAF Personalization.

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Oracle Java programming and J Developer 10g: Build Applications with ADF.

Oracle Database 10g: Data Guard Concepts and Administration.

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10. PARTNERSHIP

10.1 Microsoft Partnership

EPROM has been a Microsoft partner since 2015 EPROM is the only Microsoft Partner in ;

the petroleum sector

EPROM as a Microsoft Partner can offer

Consultancy Microsoft cloud services

LicensesProvision of all Microsoft .

10.2 IBM Partnership

EPROM as an IBM Business Partner builds and sells IBM-based solutions to better meet

clients' needs.

EPROM with IBM Helps you create a resilient IT Infrastructure where downtime is simply

unacceptable.

EPROM provides an installation and support plan for the end-user customer.

EPROM has capability to Implement FileNet-IBM Product-software electronic library

EPROM with IBM provide full security solution

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Address:

Alexandria (Headquarters):

19.5 Km Alexandria Cairo Desert Road, Petroleum Complex.

Tel: +2 03 2020 258

Fax: +2 03 2020 259

Cairo Office:

Nasr City, EL Nasr St, Markato Building.

Tel & Fax: +2 02 2414 0033

www.eprom.com.eg


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