pepperweed consulting overview

Pepperweed Consulting: A trusted partner in building your IT Value ChainEnter Pepperweed Consulting, with 14 years of experience in over 2500 implementations across all areas of IT infrastructure. Pepperweed is an IT Integration company and trusted partner that can assess, archi-tect, specify, implement and support the products and services needed to integrate IT technology silos into a smoothly operating IT Value Chain.

We understand that project timelines need to be short, ROI measurable and risks mini-mized. To help you realize the value of your IT investments, we bring together partner technology centered on HP business technol-ogy optimization (BTO) products, with Pepperweed’s highly experienced services and support personnel and enrich the combination with Pepperweed’s Evolution IP.

Pepperweed works with your IT organizations to move from disparate technology silos to an integrated IT Value Chain.

The Vision: An Integrated IT Value ChainCorporations rely on IT to deliver value to the business no different than marketing, sales and manufacturing. To accomplish this, your IT team works hard to create the value-added services to meet a variety of business needs

then manage those services through an entire lifecycle. In essence, you are creating an IT Value Chain that takes business needs as inputs and transforms them into business outcomes, no different than manufactur-ing takes in raw materials and generates products.

IT Infrastructure software vendors have spent billions of dollars to assemble the technology components needed to enable, deploy, and operate each step in the IT Value Chain. While vendors like HP now have complete suites across the IT Value Chain, your environments today are still a mix of multi-vendor technol-ogy silos that lack integration and disrupt the flow of your IT Value Chain. Integrating these technology silos requires deep product knowledge, best practices, skills, processes and experience working in multi-vendor IT environment such as yours.

Pepperweed Benefits• Deliver New Value-Creating

IT Services

• Generate IT Project ROI Faster

• Reduce IT Project Risk

• Lower IT’s Total Cost of Ownership

CreateApplications

& Infrastructure

DeployApplications

& Infrastructure

OperateApplications

& Infrastructure

ServiceApplications

& Infrastructure

Accounting & Financial Management

Procure & Manage Assets

Strategy & Program Management

Business Needs

Business Outcomes

PartnerTechnology People

Evolution IP

EvolutionSolutions

The Integrated IT Value Chain

Pepperweed Consulting Corporate Overview

Award Winning Capabilities

HP Partner of the Year Awards

2009 BSM Software Implementation

2008 IT Operations

2008 Support2007

BTO2006

ITSM

Pepperweed HP BTO Evolution SolutionsEach one of our solutions is targeted at solving specific problems faced by IT organizations in building IT Value Chains. To deliver on your specific requirements in the shortest time possible, with minimal risk and costs, our solutions combine:

Partner Technology

As an HP Software Platinum partner we leverage HP’s broad and deep BTO software suite as a core com-ponent of our solutions. We then add selected products and technology from other partners such as xMatters, Integrien, and VMware. With deep experience in multi-vendor IT environments, we craft the right set of prod-ucts to meet your specific requirements and budget.

People – Services

With more technical certifications than any other HP Software partner, and other certifications such as ITIL v3, our people are experienced and trained to design, implement and integrate our solutions into your multi-vendor environment. Each of our consultants tap into our knowledge, defined processes and experience gained over 14 years and over 2500 implementations ensuring each project is on time, on budget and delivers the desired value.

People – Support

With customer satisfaction rates consistently over 90% and customer retention rates over 98%, Pepperweed’s award winning HP Certified Support Center can fully support your installed HP products. With every support call, you immediately speak to a US based, senior level support engineer, with no administrative intermediaries, who already understands your environment and has deep experience with the software you are using.

Evolution IP

Enriching our partner technology and people, Pepperweed’s Evolution IP is the glue that binds everything together. Whether it’s specific delivery kits, workflows, software components or pre-built integra-tions into other vendor products, Evolution IP allows Pepperweed to implement projects faster, with less risk and ensure everything integrates into your existing environment.

Pepperweed Consulting • 1603 Carmody Court • Sewickley, PA 15143 • E-mail: [email protected] • Telephone: 888.229.0145 • Fax: 412.291.3014 • www.pepperweed.com

PartnerTechnology

People Evolution IPEnrichment

• Assess• Roadmap• Specify• Deliver

Services• Assessment• Design• Integration• Implementation• Testing

• Training

Support• HP Certified Support• Expert Administration• Service Paks

• Delivery Kits• Custom Scripts• Multi-Vendor Integration• Custom Configuration• Best Practices• Software

PartnerTechnology




• Training



PartnerTechnology




• Training



Technology Partners

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