peppercan apicta in melbourne
DESCRIPTION
TRANSCRIPT
Presentation to APICT Award
Jury
Hakan Skoglund
Your Business at Your Fingertips in Real-Time
Introducing
Objective
o What is Peppercan
o How Peppercan makes a difference
o Introduce Safecoms, creator of Peppercan
o Peppercan Overview: Technology, Functionalities & Benefits
o Market potential and business model
o Testimonials
o Q&A
“Peppercan is more than an application!
It is a way for managers to drive results and improvements as well
as create valuable long lasting relationships with customers,
employees, suppliers and partners”
Peppercan, a better way!
makes a difference
• Easy and unified solution for SMBs
• Increase performance and management visibility (KPI, cash flow, etc)
• Effective internal and marketing communication
Peppercan
• Secure and centralized critical data storage
• Improve relationship planning & profitability
• Subscription based
• Easy interface into other application
Creator of Peppercan• Internet security & applications
development
• Founders curriculum:
• CEO - DEC / Apple 10 yrs, SME owner 20 years
• CTO - SW dev - Amadeus - Peppercan Architect: CHU
• COO - US Airforce - IT Operation center
• DBD – CRM & strategic consulting, SME owner 15 years
• 38 staffs, 15 in Software application development
A Start up in Thailand
o 2005 - Registered as BOI (65% Thai)
o Awarded best start-up 2007 BBC
o Finalist best SME 2008 AustCham
o Peppercan pilots since early 2008
o Winner Thailand ICT Award 2009
o Network of re-sellers/partners in Asia and Europe
o Strong commitment for corporate social responsibility
• SaaS and Web 2.0
• Ruby on rails
• Agile Software Development Methodology
• “Green bandwidth”
• Developed to integrate (outlook, PDAs, accounting, larger ERP systems etc.)
• Designed for localization
• Firewalls, two factor authentication, encryption, SSL
Technology
E-MarketingModules
Intuitive Real-Time
Comprehensive Graphs for Tracking results and evolution
Origin of your leads resulting form your marketing efforts
E-Marketing
Quotations• Intelligent & assisted
quoting system with history
• Allow you to build a flexible inventory with rules
• Reduce time and efforts producing quotes
• Tracks customer specific requirements
Project Collaboration
Finance
• Eliminate errors in data entry, reports and forecasts
• Automate invoicing of recurrent revenue
• Turns a quote into an invoice with a click of the mouse
• Instantaneous and error free transfer to your accounting package
Relationship Management
Owner Relationship Intelligence
Customer Relationship Intelligence
Employee Relationship Intelligence
Supplier Relationship Intelligence
Current Value
Potential Value
The current value of the relationship is calculated based
on financial and other data.
The potential value of the current or the future customer is
the sum of the realistic yearly estimations based on certain
criteria.
Relationship Loyalty
The current and the potential value of the relationship is adjusted by calibrating the
subjective and the objective strength of the relationship.
The estimations of the strength of the relationship is the sum of the internal estimation and the
customer research.
Relationship snapshot
Current value
+
+
-
- Potential value
Loyalty
Analyze potential & risks
Segment & goal setting
Action planning
Market potential
Gartner
Worldwide SaaS Revenue to Grow 22 Percent in 2009
“The market for software as a service (SaaS) is forecast to reach $8 billion in 2009… The market will show consistent growth through 2013 when worldwide SaaS revenue will total $16 billion for the enterprise application markets.”
“[…] growth remains most significant in areas characterized by horizontal applications with common processes, among distributed virtual workforce teams, and within Web 2.0 initiatives.”
May 2009
The Peppercan Way
Customer closeness is our strategy
Quality of our resellers are critical for our strategy. They need to be trusted service
provider in their own local market.
Business model
• Customer: Installation & Monthly user fee
• Re-sellers: Sales and Customer support for 30% of fees generated
• Safecoms: Marketing and lead-generation, Technical- and Training-support for re-sellers
• Safecoms is responsible for R&D, the application and infrastructure
Success so far…400 Users of Peppercan covering 8 countries, 80% in
Thailand.
sarl SofiromLuxembourg
Packaging Solutions
Resellers starting up in Thailand, France, Belgium, Holland, Luxembourg, Germany, Sweden and Finland.
Testimonials
Peppercan is an effective and easy to use tool for organizing a database of all our customers to support our Marketing and Sales processes.
With Peppercan, we finally found a product that is cost effective, flexible and easy to implement. I really like how Safecoms developed Peppercan, creating modules linked to one another inside one single product. An effective email marketing campaign is our current priority, and Peppercan's new email module is proving to be indispensable.
Many of our employees travel a lot. Peppercan really helps them keep up to the minute on the company's progress wherever they are.
Ease of use, flexibility and customer interaction. Three reasons why Aspectum Tools Ltd. recommends Peppercan to its customers in Finland.
As a SaaS solution, Peppercan represents the future of business intelligence. It enables effective action-based management and analysis via an intuitive Dashboard, plus superior customer and project related internal and external interaction.
Aspectum Tools is also impressed with SafeComs’ time-to-market with new features.
Making a difference
Peppercan, the easy, secure and unified solution
for SMBs
Integrate clients, employees, suppliers and
partners in one system
Made to be affordable and practical through innovative
use of technology
Q?questions
www.peppercan.com
Don't lose sight of what is important !