peoplesoft 9.1 hcm roadmap tips & tricks to help you navigate your way to success

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PeopleSoft 9.1 HCM Roadmap – Tips & Tricks To Help You Navigate Your Way To Success Ravi Kiran April 21 st , 2011

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Heading down the road to an HCM 9.1 upgrade? Join us as we help you navigate your way to a successful installation with some tips & tricks from a PeopleSoft HCM project manager who has lived to tell the tale.This webinar is designed to give you insights on successful project approaches, strategies and methodologies that should be adopted when facing some of the unique challenges and opportunities of the HCM 9.1 release. The discussion will focus on the key new features of Human Resources, Benefits, Payroll modules in PeopleSoft 9.1 HCM and how these enable organizations to function better. Learn how these new features and functionality can be leveraged to maximize your ROI.Come hear what real PeopleSoft HCM users are experiencing with their upgrade to Release

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Page 1: PeopleSoft 9.1 HCM Roadmap  Tips & Tricks to Help You Navigate Your Way to Success

PeopleSoft 9.1 HCM Roadmap –Tips & Tricks To Help You Navigate Your Way To Success

Ravi KiranApril 21st, 2011

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2© Hexaware Technologies. All rights reserved.

Proximity CenterDelivery CenterSales Office

Singapore

Sydney

TokyoMumbai

PuneChennai Bangkok

Frankfurt

London

Paris

Brussels

DubaiSan Jose

Chicago

Toronto

Boston

New JerseyAtlanta

MexicoBengaluru

Nagpur

• The Green Edge Award 2010 for using IT to maximize business impact.

• Leaders category for The 2010 Global Outsourcing 100 by IAOP

• Ranked N0: 18 in the NASSCOM’s Top 20 IT Service Providers India (2009-2010)

• Top 100 Innovative service Provider by Global Services

• CIO 100 Ingenious Award

• Best Employers for five consecutive years (2005 – 2009)

• Markie Award in the Marketing Visionary category, 2010

• Ranked amongst the 500 best performing Mid-sized Companies in India by Inc.India for outstanding ingenuity and determination shown during the toughest of the economic times.

Hexaware Overview: Key Facts

6511 Employees globally (Dec’10)

50Million dollar clients (Dec’10)

32Offices worldwide

174Active Clients served worldwide

(Dec’10)

231.2$ mn Revenues in CY ’10

Delivery centers in Mumbai, Chennai, Nagpur, Pune, Mexico, Bangalore, New Jersey

Industry Recognitions

Golden Peacock Award

CertificationsCMMI Level 5, ISO 27001, PCIDSS

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3© Hexaware Technologies. All rights reserved.

Your Presenter

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4© Hexaware Technologies. All rights reserved.

9.1 Features

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User Experience to New level

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User Experience to New level

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7© Hexaware Technologies. All rights reserved.

User Experience to New level

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8© Hexaware Technologies. All rights reserved.

User Experience to New level

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9© Hexaware Technologies. All rights reserved.

User Experience to New level

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10© Hexaware Technologies. All rights reserved.

User Experience to New level

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11© Hexaware Technologies. All rights reserved.

User Experience to New level

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12© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Payroll Features

Country Extensions

Global Payroll extensions for

• China

• Argentina

• Thailand

Flexible Pay

• Configurable Retroactive Pay

• Flexible Contract Pay Enhancements with K-12 in mind

Integrations

• Real Time Budget Checking.

• Multi-Year Encumbrance.

• Greater Synchronization and Integration between HCM and Financials

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13© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Payroll Features

• Increased the size of monetary fields for balance tables and reports.

• The maximum balance amount that can be stored in the system has been increased.

• Previous: $99,999,999.99 (8.2)• Current: $99,999,999,999.99 (11.2)

• Expanded fields on the Paysheet so that you can have

• up to 99 separate check numbers• up to 99,999 page numbers• up to 999 line numbers

• Increased Array size in copybooks (PSCEARRY, PSCEFLSA, PSCRFERY,PSCTMERY, PSPDEDLA)

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PS HCM 9.1 – Payroll Features

• Enhancements to the Load Pay sheets process enables you to Add multiple source codes for ‘Other’ Source Type

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PS HCM 9.1 – Payroll Features

• Source will be displayed in Online Paysheet and Paycheck pages

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PS HCM 9.1 – Payroll Features

• New page to Activate or Inactivate the Paysheet transactions online

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PS HCM 9.1 – Payroll Features

RETROACTIVE PAY

• Enhanced Retroactive Pay (Retro Pay) system to provide more functionality, flexibility and control.

• Provide a new configurable, user-defined Trigger Table.

• Retro on Retro feature (ability to see prior paid retro).

• Links to the Paycheck from the Retro Pay Calculation Results page.

• Improved the Retro Reports and selection Criteria.

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PS HCM 9.1 – Payroll Features

• New page to specify the fields that create a retro request

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19© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Payroll Features

• New page to define a retro pay trigger program with two sets of triggers

• Job Record• Additional Pay record

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20© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Payroll Features

• Review retro pay requests and the triggers that created the requests.

• If the process request flag is Not Processed, Action Required, or Suspended, you can also use this page to manually cancel the request.

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PS HCM 9.1 – ePerformance Features

• Business Objects Management

• Simplified ePerformance Document Creation Processes.

• Additional Document Configuration Options.

• Support for File Attachments.

• Electronic Document Sign-off.

• Document Archival Template.

• Targeted Performance Notes.

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PS HCM 9.1 – ePerformance Features

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PS HCM 9.1 – ePerformance Features

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PS HCM 9.1 – ePerformance Features

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PS HCM 9.1 – ePerformance Features

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26© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – ePerformance Features

• Ability to create ad-hoc individual performance documents based on the following: • By Manager ID is a new option that allows you to specify the Manager

ID• By Employee ID is a new option that allows you to specify an individual

employee.

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27© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – ePerformance Features

• Allows additional employee data to be defined on a document template:• Available header content includes Employee ID, Department ID etc.• You can define unique header content for various document types that

can also be based upon the role of the document user.

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28© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – ePerformance Features

• Display Evaluator Names in Manager Documents.• Users elect whether to display participant evaluator names in the

manager’s version of a performance document, providing managers with a quick overview of all participants in the evaluation process.

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29© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – ePerformance Features

• New eSignature section that enables employees and managers to signoff electronically.

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PS HCM 9.1 – ePerformance Features

• Organizations can select from six queries to define documents to archive.

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PS HCM 9.1 – ePerformance Features

• Targeted Performance Notes.

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32© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Profile Management

• Automatically maintain and manage profile group types.

• Searching and Comparing Profiles.

• Printable Page icon

• Summary of Changes Page

• Submit Button for Saved only changes

• New integration for Termination of Profiles

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33© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Profile Management

• Search and Compare Profiles.

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PS HCM 9.1 – Profile Management

• Printable Page Icon.

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PS HCM 9.1 – Profile Management

• Summary of Changes Page.

• Submit Button

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36© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Recruiting Solution Features

IntegrationsMicrosoft Outlook Calendar

PeopleSoft Profile Manager

PeopleSoft Services Procurement

Online Job Offers

Candidates View & Accept Job offers via Candidate Portal

Screening and Questionnaire Enhancements

Knock-out Questions

Default Question Sets

Better UsabilityImprovements for Both Candidates and Resources

Print Job Openings and Resumes

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37© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Career Planning Features

Employee and Manager Self Service Access

New Graphical Views for Career Paths

Integrations

• Enterprise Learning Management.

• ePerformance.

• Profile Manager

• Recruiting Solutions

Personalized Resume to apply for Job Openings

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38© Hexaware Technologies. All rights reserved.

PS HCM 9.1 – Succession Planning Features

Enhancements

New Features

• Create Succession plans for Job Codes and People, not just for Key Positions anymore.

• Integration with Profile Manager to support matching, ranking and skill gap identification.

• Real-time visualisation of incumbents, successors and relevant profile data.

• Ability to search internal and external candidate pools.

• “9-Box” (rating boxes/grid)

• Self-service Succession 360 degrees Graphical View with Drag/Drop Capabilities

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PS HCM 9.1 – Succession Planning Features

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Requirements & Scope

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• Upgrade PeopleSoft HCM version 8.9 to 9.1• Modules included are,

– Core HR– Benefits– North American Payroll– eProfile and eProfile Manager Desktop– eBenefits– ePay– ePerformance– eCompensation– eForms (Bolt on Module)

• PeopleTools Upgrade from version 8.49 to 8.50

• Enhanced functionality in version 9.1

• Functional and technical enhancements

Requirements

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42© Hexaware Technologies. All rights reserved.

Scope Inclusion

• Perform AS-IS study of HCM 8.9• Conduct Business Fit/Gap during Assessment Phase• Conduct Workshops on PeopleSoft 9.1 functionalities for current

modules. • Assist in Keep/Drop Decisions.• Retro Fit the customizations identified• Perform Data Scrambling in development environments• Prepare and Perform Unit Test cases and Integration Test cases• Provide Support for User Acceptance Testing• Provide DBA Support for Upgrade• Perform Go-Live and Post Go Live Support for 2 weeks

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Scope Exclusion

• Database Installation & Database Upgrade

• Third Party Applications

• Custom Data Migration

• Data Cleansing

• UAT Test cases preparations

• Fixing Issues/Bugs originating in delivered code from Oracle’s PeopleSoft

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Upgrade Process

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Peoplesoft HCM 9.1 Upgrade Methodology

Planning & Strategy

Clean up

Initial Move

Fit/GapPrototyping

Keep/Drop Decision

Go- Live Upgraded System

User Acceptance

Testing

Training

Testing

Retrofit Customizations

Test Moves

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On going

Support &

Hand Over

Training & Testing

Technical Upgrade

Assessment

Customization/Configuration

Training

Upgrade (Initial Move)

Design

Initial Upgrade

Setup Development & Process Change

Unit Testing

Upgrade Oracle Database HCM 8.9 – 9.1

Iterative Test Moves

AnalysisStrategy & Planning

SIT /UAT

ParallelGo Live

Go – No Go

Upgrade Approach

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47© Hexaware Technologies. All rights reserved.

Project Milestones (23 Weeks)

Study/Initiation

Phase

DevelopmentPhase HIT SIT

UAT & Parallel

Go Live Support

Start

End

22 Mar 10

16 Apr 10

19 Apr 10

07 Jun 10

21 Jun 10

05 Jul 10

18 Jun 10

04 Jun 11

02 July 10

30 Jul 10

Init

ial

Pass

05 Apr

10

07 May 10

Go Live Planning

02 Aug 10

09 Aug 10

10 Aug 10

13 Aug 10

27 Aug 10

Onsite Onsite

Offshore

13 Aug 10

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Program & Project Management

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49© Hexaware Technologies. All rights reserved.

Program and Project Management

Project Steering Committee

Hexaware Project Director

Customer Project Director

Project LeadProject

Manager

Technical Consultant

Upgrade Specialist

Business Analysts

DBA Key UsersFunctional consultant

Project Manager

Upgrade Specialist

Functional consultant

DBATechnical

Consultant

Monthly

Weekly

Daily

Onsite

Offshore

Customer onsite Team

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Hexaware Customer

Assessment Phase

Activity PM TC FC UL TC FC DBA

Functional Study R PP

(100%)

Customization Study R P PPA

(50%)P 100%)

Environment Study R P P (50%)

Security Study R P P PPA

(50%)P

(100%)

Database Study R P P (50%)

Business Fit/Gap R P PP

(100%)P

(100%)

Project Planning P P (50%) P 100%)

PM Project Manager P Performs Work

TC Technical Consultant PA Participate

UL Upgrade Specialist R Responsible

FC Functional Consultant DBA Database Administrator

Note – The following abbreviations are used in the responsibility matrix documented for every phase.

Responsibility Matrix (Sample)

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Upgrade Experience

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52© Hexaware Technologies. All rights reserved.

Challenges Benefits

• Retrofitting Custom eForms module which was interacting with multiple 3rd Party applications

• AJAX feature of 9.1 did not work for old browsers. Were unable to update the browsers on Stores as they were running on applications which were compatible with the browser version

• Server names hard coded at multiple places in the programs

• Availability of Payroll users due to weekly payroll processing. They were only available for 2 days in the week

•One of the first customer on PeopleSoft HCM 9.1, thereby ensuring of support for the foreseeable future

•The Payroll processing times came down by 40% due to the new architecture

•Use of the latest features / functionality available in the product

•XML feature used to generate Total Rewards Statement, a saving of 50K annually.

•XML feature for generating PDF paychecks and PDF W2’s

Challenges and Benefits

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53© Hexaware Technologies. All rights reserved. www.hexaware.com

© 2009 Hexaware Technologies Limited. All rights reserved. For internal circulation only. Neither this publication nor any part of it may be reproduced, stored in a retrieval system or transmitted in any form or in any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of Hexaware Technologies Limited. Published by Corporate Marketing & Communications

Thank YouPresenter : Ravi Kiran ([email protected])

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54© Hexaware Technologies. All rights reserved.

Our Core Competencies & Focus Areas

Enterprise Solutions

Travel & Transportation

BFSI

QATS

• Core banking – Core Retail Banking, Leasing, Cards, and Payments processing

• Capital Markets - Asset Management, Reference Data, Enterprise Data Mgmt• Insurance – Life and Non-life around Policy admin, Claims, and Analytics• Compliance and Risk Management – Counterparty risk models, Stress testing

models, and Basel III compliance roadmap

• Core expertise in critical applications like e-ticketing, passenger reservations, cargo handling, crew scheduling & aircraft maintenance, Bar Coded Boarding Passes

• Expertise in IBM/UNISYS Mainframe, Open Systems and Web Technologies and specialized skills in TPF, ALCS, TIP, USAS , MAPPER

• One stop ERP provider : Oracle, SAP, PeopleSoft, Siebel• Alliances with Oracle-PeopleSoft, SAP• Specialized in HRMS, Financials, CRM, Supply Chain• Shared Services Support

• Comprehensive set of solutions – Consulting and Governance, ERP testing accelerators, Automated and Manual testing, TCoEs, CloudTesting, OneSource

• Strategic alliance with HP , Micro Focus, IBM, Oracle, Validata and SOASTA• HP award: “BTO Implementation Partner of the Year” in 2006, 2008 & 2009

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Infrastructure Management Services

Business Intelligence/ Analysis

Healthcare & Lifesciences

Next-Gen Growth Areas

Business Process Outsourcing

• Innovative, automated solutions/services with specialization in Regulatory Compliance (HIPAA 4010 to 5010, ICD-9 to ICD-10) and Testing

• Expertise in Pharma Analytics (Market Research Services and Managed Care Services) and Payer Analytics

• End-to-end Integrated Claims Management services

• Rated leading BI vendor and among the top Business Intelligence Vendors in North America and off shoring Vendors in Europe by Gartner

• Consulting, Implementation, Maintenance, Upgrade, Analytics, Integrated Data Factory

• Accelerators , Frameworks , Processes and Templates through Innovation

• 24/7 End User Services, World Class Tier III Datacenter, Global NOC & Global SOC dedicated to Infrastructure Services

• Expertise Spanning Entire IT Infrastructure Lifecycle

• Wholly owned BPO arm - Caliber Point Business Solutions• Recognized as ‘Emerging global HRO leader’• Proven processes and delivery capability in Shared Service Center Setup and

Execution, Transaction Processing for complex processes, Transition Management

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Product Partnerships and Strategic Alliances

Worldwide Platinum Partnership

Gold Certified Partnership

Global Managed Services Provider (MSP) agreement

Mainframe, Integration & Web Technologies Partner

Services Partner Data Warehousing Partner

Banking Solutions Partner Integration Partner – Test Factory services for banks

Testing Services with a new cloud-based solution

Data Warehousing Partner

Product Partnerships

Strategic Alliances

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57© Hexaware Technologies. All rights reserved.

Annual revenues (FY 2010): USD 231.2

Revenues in Q4 2010: USD 65 mn

Growth in Q4 2010: 11.5% sequential

Profitable and generating cash every quarter Net Cash $103.8m

Financials: Key Performance Indicators

6% New Business

94% Repeat Business

Indicative of the high customer satisfaction levels

174 active clients

50 million dollar clients

Days Sales Outstanding (DSO) at 59 days

Net Worth at Rs. 10,546 mn ( Rs 68 per share)

Cash & Cash Equivalents: Rs 32 per share

Solid Liquidity / Robust Financials: Net Cash & Cash Equivalents (Sep’ 10) : Rs. 4,641 mn ($ 103.8 mn)

Shareholder Percentage

Promoter 28.42%

FIIs/ADR/GDR General AtlanticChrys CapitalFidelity International

44.54% 14.55%9.86%8.94%

Corporate/DII 14.50%

Strategic Investors, General Atlantic & Chrys Capital, are represented on Hexaware Board of Directors

Two of the big four auditors, Deloitte, Haskins & Sells (statutory auditor) and KPMG (internal auditor)

50 % of the Board committee comprises of independent directors heading major committees.

Ranked third among 30 surveyed for adopting best corporate governance practices by medium sized family managed public limited companies

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58© Hexaware Technologies. All rights reserved.

Our DNA to your Success

Our Organizational TraitsRight sized, Management Attention, Consultative Approach, Flexible to the Customer Requirements, Result-oriented

Our Core CompetencyExperience in managing multiyear multi-technology engagements and currently manage mission-critical applications offshore for over 20 clients

Our Key DifferentiatorsIntegrated Technology Outsourcing SolutionsIP based mature Global Delivery Model

Our Robust backboneWorld-class Infrastructure, SEI CMMi Level 5 Quality

Our Best PracticesKnowledge Transfer & Responsibility Transfer Methodologies, Track Record of Excellence in Service Delivery

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59© Hexaware Technologies. All rights reserved. www.hexaware.com

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