People, Culture & Communication

Improving work practices relating to multilingual communication and the use of language services

Dion Beverakis

People, Culture and Communication

Project beginnings and aims•Funded through FaCS (ADHC)

•Runs parallel to Northcott’s Diversity in Disability project

•Enhance the capacity and capability of the sector to support people from a CALD background to make informed choices about the choices they receive

•Improve work practices relating to multilingual communication and use of language services

People, Culture and Communication

Projects completed•Translation of the carecareers quiz into 10 emerging languages

•Are you talking to me? Using of language services in the disability sector

•Supporting interpreters to work effectively in the disability sector

People, Culture and Communication

Upcoming projects•Business Innovation for Diversity– upcoming breakfast series focusing on maximising the potential of the linguistic skills and capability of your organisation to improve outcomes for people with disability

•carecareers true stories – videos of workers in the disability sector speaking in languages other than English

•carecareers multicultural resource page

People, Culture and Communication

More informationhttp://www.idfnsw.org.au/people-culture-and-communication-project

Dion Beverakis

National Disability Services

dion.beverakis@nds.org.au