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PENNSYLVANIA’S GUARDIANSHIP TRACKING SYSTEM (GTS) National College of Probate Judges 2019 Fall Conference 1

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Page 1: PENNSYLVANIA’S GUARDIANSHIP TRACKING SYSTEM (GTS)...PENNSYLVANIA’S GUARDIANSHIP TRACKING SYSTEM (GTS) ... Pennsylvania State Data Center, 2017 Detailed Population Estimates Research

PENNSYLVANIA’S

GUARDIANSHIP

TRACKING SYSTEM (GTS)

National College of Probate

Judges

2019 Fall Conference

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• Judge Paula Francisco Ott – Chair, Advisory

Council on Elder Justice in the Courts

• Judge Lois E. Murphy - Administrative Judge of

the Orphans’ Court, Montgomery County Court of

Common Pleas

• Cherstin Hamel - Director, Office of Elder Justice

in the Courts, Administrative Office of PA Courts

• Amy Whitworth - Information Technology Analyst

Manager, Administrative Office of PA Courts

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LEARNING OBJECTIVES

After this session, participants will be able to:

• Describe the GTS’ capabilities

• Identify the GTS’ usefulness to courts

• Utilize Pennsylvania’s advice and lessons

learned

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PENNSYLVANIA’S POPULATION

AGE 65 AND OVER

• Ranks 5th in the 50 states – 2.2 million

persons

• Growing 20x that of the general population

– a 16.3% increase from 2010-2017Pennsylvania State Data Center, 2017 Detailed Population Estimates Research Brief

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PA Department of Aging

Substantiated Types of Abuse FY 2017-2018

38.5%

19.8%17.7%

16.3%

13.8%

6.5%

1.1%

What Types of Abuse are Occurring?

Self-Neglect: 38.5%

Caregiver Neglect: 19.8%

Financial Exploitation: 17.7%

Physical Abuse: 16.3%

Emotional Abuse: 13.8%

Type Not Specified: 6.5%

Sexual Abuse: 1.1%

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ALZHEIMER’S FACTS AND FIGURES

• In 2019, an estimated 5.8 million Americans are living with Alzheimer’s

• One in 10 persons age 65 and older (10%) has Alzheimer’s dementia

• One in three seniors dies with Alzheimer’s or another dementia

Alzheimer’s Association

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GUARDIANSHIP TRACKING

SYSTEM (GTS)

• A statewide tool for courts to manage

guardianship cases and track guardian

compliance with annual reporting

• An e-filing solution for Pennsylvania

Guardians

• Tracks guardianships of adults age 18+7

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WHAT LED TO THE CREATION

OF THE GTS?

• A lack of uniform, statewide monitoring and

tracking procedures for guardianship cases

• Incomplete knowledge about the number of

active guardianship cases in Pennsylvania

• A recommendation of the Elder Law Task Force

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THE ELDER LAW TASK FORCE

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CREATION OF THE GTS

• October 2014: Elder Law Task Force’s

Report and recommendations issued

• November 2016: Supreme Court of

Pennsylvania directs AOPC IT to create

the GTS

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ADVISORY COUNCIL ON ELDER

JUSTICE IN THE COURTS

• Background

• Oversight role regarding the GTS

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OFFICE OF ELDER JUSTICE

IN THE COURTS (OEJC)

• Background

• Role in implementation of the GTS

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ADVISORY COUNCIL’S AND OEJC’S

EFFORTS REGARDING THE GTS

• Training

• Education

• Resources

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OVERVIEW OF THE GTS

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GTS BUSINESS MODEL

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GTS FUNCTIONALITY

• Statewide repository of guardians

• Compliance tracking and electronic notifications

• Statewide alerts about guardians

• Automated flag logic

• Statistical reporting16

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STATEWIDE REPOSITORY

OF GUARDIANS

• Finding guardians

• Training guardians

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• Court users are easily able

to generate a report of

overdue cases for the

orphans’ court bench.

• GTS accommodates

generation of paper overdue

notices in addition to

electronic notifications.

TRACKING GUARDIAN

COMPLIANCE

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ELECTRONIC NOTIFICATIONS

TO GUARDIANS

• Overdue report notifications are automatically

sent at 1 day and 20 days overdue

• Reminder notices are sent 30 days prior to an

upcoming due date.

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STATEWIDE ALERTS

ABOUT GUARDIANS

• Viewable statewide

• Electronic notification sent to court offices with an active case

• Require judicial authority to add or to remove an alert

• Accommodate extensive comments and attachment of documents

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FLAGGING CONCERNS OF LOSS

“Courts should provide ample support for guardians while

rigorously enforcing reporting responsibilities…Use of

technology, such as an e-filing system with automatic

capacity to flag problems may be the most important trend

for monitoring in an age when funds for staff are scarce.”

‘Improving Protective Probate Practices: Assessment of Guardianship and Conservatorship Procedures

in Probate and Mental Health Departments of the Maricopa County Superior Court’ – National Center for

State Courts

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STATISTICAL REPORTING

• Caseload statistical data

• Petitioner data

• Attorney representation data

• Guardian compensation data

• Asset protection data

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GOING FORWARD

• Looking at information sharing between

the GTS and the Social Security

Administration regarding abusive

representative payees

• Future enhancements planned for the

GTS

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Prior to

implementation

During the

migration to GTS

Today

Wong-Baker FACES Foundation (2018). Wong-Baker FACES® Pain Rating Scale. Retrieved [10/17/19] with permission from http://www.WongBakerFACES.org.

REACTIONS BY THE COURTS

TO THE GTS

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WE NOW HAVE DATA!

• Total active number of guardianship

cases as of November:

• Total assets under supervision of

the Pennsylvania courts:

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WE NOW HAVE DATA!

• Number of professional guardians

versus family/lay guardians:

• Number of professional guardians

that are organizations:

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TAKE IT FROM US…

• Lessons learned

• Practical advice if you are

considering an electronic

tracking system for guardianship

monitoring in your state

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THANK YOU FOR COMING!

Contact us:

Amy Whitworth:

[email protected]

Cherstin Hamel:

[email protected]

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