PENNSYLVANIA Market Profile

September 2013

PENNSYLVANIA Market

20.9 Million Potential Customers

Market Size: $21.7 Billion Potential Market

PENNSYLVANIA Market

Ambit Energy is the Retail Energy Supplier (RES)Delivery Providers:

• PECO • PPL

Ambit Energy is the Electric Generation Supplier (EGS)Delivery Providers:

• Duquesne Light• Met-Ed• Penelec• Penn Power• West Penn Power

Ambit Energy is the Natural Gas Supplier (NGS)Delivery Providers:

• Columbia Gas• Peoples Natural Gas• National Fuel Gas• PECO Gas

PENNSYLVANIA Market

Account Description:

• PECO (gas and electric) & PPL- 10 digit number• Duquesne- 13 digit number• Columbia Gas- 8 digit number plus the number of units & check digit• National Fuel Gas- 9 digit number• People’s Natural Gas- 12 digit number• Met-Ed – 20 digits• Penelec - 20 digits• Penn Power - 20 digits• West Penn Power - 20 digits

Credit Checks are NOT required = NO Deposits

Invoicing- Ambit Energy does not generate an invoice, the Customer will receive an invoice from their delivery provider. Invoice is divided into two parts:

• Supply Charge (provided by Ambit Energy)• Delivery Charge (Incumbent)

PENNSYLVANIA Residential Free Energy

Our popular Free Energy Program has changed to give you more Free Energy – and more freedom!

• Here’s the biggest change: No more clock! That means there’s no more deadline for gathering your 15 Customers, and no more deadline for replacing Customers! Just maintain 15 energized Customers in any month, and you earn a credit! And that doesn’t mean 15 payments; calculations will now be based on average daily energy cost, instead. You can get more Free Energy, and we can now accommodate all bill schedules

• Free Energy referral credit is sent by:• PECO (gas and electric) & PPL- Credit• Duquesne- Check• Columbia Gas- Check• National Fuel Gas- Check• People’s Natural Gas- Check• Met-Ed – Check• Penelec - Check• Penn Power - Check• West Penn Power - Check

• For more information: PowerZone > Business Tools > Consultant Tools > Free Energy Program FAQ.

PENNSYLVANIA Product Types

PennsylvaniaPECO, PPL, Duquesne, Met-Ed, Penelec, Penn

Power, West Penn PowerElectric Product Plan(s) Rate ETF

Keystone Select Savings 12-month * Term No

Keystone Select Variable Variable No

Ambit Certified Green Keystone 12-month * Term No

Ambit Certified Green Keystone Variable Variable No

*Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

PENNSYLVANIA Product Types

PennsylvaniaColumbia Gas, NFG, Peoples Gas & PECO

GasGAS Product Plan(s) Rate ETF

Keystone Select Savings 12-month * Term No

Keystone Select Variable Variable No

*Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

PENNSYLVANIA PECO Product

Budget Billing- eligible for supply portion, contact PECO for more information• Helps to generate an average usage and rate during peak seasons to avoid high usage and

rate charges

Assistance Programs:• PECO Offers several ways to help customers who may have trouble paying their energy

bills, or making changes toward energy efficiency. Here are just a few:• CAP Rate• CARES Services• LIHEAP• Third Party Notification Program• MEAF• Community Outreach• LIURP

• Please refer to your incumbent for more information regarding assistance programs

PENNSYLVANIA PPL Product Budget Billing- eligible for supply and delivery portion, contact PPL for more

information• Helps to generate an average usage and rate during peak seasons to avoid high usage and

rate charges

Ambit does NOT charge sales tax on the supply side in PPL territory

Assistance Programs Not Accepted:• Low Income Energy Assistance Program (LIHEAP): A Federal program that provides

assistance to individuals who are having trouble paying their electric, natural gas or other energy bills. 

• OnTrack: special payment plan that offers reduced monthly payments, protection form shutoffs and debt forgiveness to residential customer who struggle with paying their bill

• Operation HELP: provides emergency financial aid to pay heating bills for families with financial hardships.

• Customer Assistance and Referral Services (CARES): designed to assist customers who have temporary personal or financial hardship that prevent the payment of their utility bill.

• Please refer to your incumbent for more information regarding assistance programs

PENNSYLVANIA Duquesne Product

Assistance Programs Accepted:• KeystoneHELP- This program enables homeowners to borrow money at low interest rates

to purchase new Energy Star-rated appliances or to make home improvements that conserve energy

• Please refer to your incumbent for more information regarding assistance programs

Budget Billing- contact Duquesne Light for details• Power Outage: (412) 494-7000• Billing Issues: (412) 393-7100• http://www.duquesnelight.com

• Helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA Columbia Gas Product

Assistance Programs Accepted:• Please refer to your incumbent for more information regarding Assistance Programs

Budget Billing- Customer must enroll through their delivery provider• Contact Columbia Gas for details

• (888) 460-4332 or (800) 537-7431• http://www.columbiagaspa.com/en/home.aspx

• Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA National Fuel Gas Product

Assistance Programs Accepted:• Please refer to your incumbent for more information regarding Assistance Programs

Budget Billing- Customer must enroll through their delivery provider• Contact National Fuel for details

• Outage (800) 444-3130• Billing (800) 365-3234• http://www.natfuel.com

• Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA Peoples Gas Product

Assistance Programs Accepted:• Please refer to your incumbent for more information regarding Assistance Programs

Budget Billing- Customer must enroll through their delivery provider• Contact Peoples NaturalGas for details

• Outage (800) 444-3130• Billing (800) 365-3234• http://www.natfuel.com

• Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA Met-Ed

Assistance Programs Accepted:• Please refer to your incumbent for more information regarding Assistance Programs

Budget Billing- Customer must enroll through their delivery provider• Contact Met-Ed for details

• 800-545-7741• 800-544-4877 (Outage)• http://www.firstenergycorp.com/content/customer/met_edison.html

• Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA Penelec

Assistance Programs Accepted:• Please refer to your incumbent for more information regarding Assistance Programs

Budget Billing- Customer must enroll through their delivery provider• Contact Penelec for details

• 800-545-7741• 800-544-4877 (Outage)• http://www.firstenergycorp.com/content/customer/penelec.html

• Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA Penn Power

Assistance Programs Accepted:• Please refer to your incumbent for more information regarding Assistance Programs

Budget Billing- Customer must enroll through their delivery provider• Contact Penn Power for details

• 800-720-3600• https://www.firstenergycorp.com/content/customer/penn_power.html

• Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA West Penn Power

Assistance Programs Accepted:• Please refer to your incumbent for more information regarding Assistance Programs

Budget Billing- Customer must enroll through their delivery provider• Contact West Penn Power for details

• 800-686-0021• 800-544-4877 (Outage)• http://www.firstenergycorp.com/content/customer/west_penn_power.html

• Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges

PENNSYLVANIA Small Commercial

Markets- Electricity

• Duquesne Light• PECO• PPL • Met – Ed• Penelec• Penn Power• West Penn Power

Gas• Columbia Gas• National Fuel Gas• Peoples Natural Gas• PECO Gas

PENNSYLVANIA Small Commercial

PENNSYLVANIAPECO, PPL, Duquesne, Met-Ed, Penelec, Penn

Power, West Penn PowerElectric Product Plan(s) Rate ETF

Keystone Select Commercial 12-month * Term No

Keystone Select Commercial Variable No

Ambit Certified Green Commercial 12-month * Term No

Ambit Certified Green Commercial Variable Variable No

*Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

PENNSYLVANIA Small Commercial

PENNSYLVANIAColumbia Gas, NFG,

Peoples Natural Gas & PECO Gas

Gas Product Plan(s) Rate ETF Keystone Select Commercial 12-month * Term No

Keystone Select Commercial Variable No

*Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

PENNSYLVANIA Rates

ALL RATES are listed in PowerZone

Located in the Business Tools Tab > Advertising Tool Kit > Customer Flyers

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