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[ieli LbrpsBcchli bc Hnspiltbr Ginirea

Chnea [rbgrem Iveauethbn Vipbrt?Cbaabw-up Iveauethbn bc t`iSbauntiir Jiahviry \ystim

Jilimfir 6;5;

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Chnea [rbgrem Iveauethbn Vipbrt?Cbaabw-up Iveauethbn bc t`iSbauntiir Jiahviry \ystim

HG-55-;5-I

Ohm BDiici

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Esshstent Hnspiltbr Ginirea cbr Iveauethbns

Jilimfir 6;5;

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Chnea [rbgrem Iveauethbn Vipbrt? Cbaabw-up Iveauethbn bc t`i Sbauntiir Jiahviry \ystim h

I PILYZHSI \ YMMEVX

Fesij bn [rishjint Bfemes leaa tb sirvhli! [ieli Lbrps lbmmhttij tb sufstentheaay hnlriesi t`inumfir bc Sbauntiirs. \hnli t`et thmi! t`i eginly `es fiin hjinthcyhng grbwt` bppbrtunhthis fyixpenjhng lurrint prbgrems enj bpinhng [ieli Lbrps prbgrems hn niw lbuntrhis. Zbhnjipinjintay essiss t`i eginlys lepelhty tb lerry but wbraj-whji prbgrem grbwt` wht`butjilrieshng Sbauntiir queahty! t`i Bcchli bc Hnspiltbr Ginirea (BHG iveauetij t`i prblissis t`etinefai t`i eginly tb jiahvir Sbauntiirs tb t`i chiaj! w`hl` hs hntirneaay ricirrij tb es t`iSbauntiir Jiahviry \ystim (SJ\ .

Z`rbug`but t`i pest twinty yiers! numirbus hntirnea enj ixtirnea essissmints hjinthchij niijij hmprbvimints tb t`i SJ\. Bni sul` essissmint wes t`i 6;;< BHG ripbrt Iveauethbn bc t`iSbauntiir Jiahviry \ystim! w`hl` risuatij hn 6: rilbmminjethbns. Z`hs ripbrt hjinthchij wiednissis hn aiejirs`hp enj brgenhzethbnea l`engi4 hncbrmethbn cabw4 hncbrmethbn til`nbabgy4mijhlea slriinhng4 lustbmir sirvhli4 enj stecchng enj stecc trehnhng. BHG epprbel`ij t`hslurrint iveauethbn es e cbaabw-up tb t`i 6;;< ripbrt tb jitirmhni hc prbgriss `ej fiin mejiegehnst t`i rilbmminjethbns. Bur rivhiw cbunj t`et [ieli Lbrps jhj nbt cuaay ejjriss t`irilbmminjethbns hn t`i 6;;< BHG iveauethbn ripbrt. Meny bc t`i lbrrilthvi elthbns egriij tb

fy t`i eginly wiri iht`ir nbt hnhthetij br wiri nbt cuaay lerrhij but.

Jurhng t`hs iveauethbn wi wiri unefai tb lbnlaushviay jitirmhni w`it`ir t`i eginly hsmehntehnhng Sbauntiir queahty w`hai hnlrieshng t`i numfir bc Sbauntiirs hn t`i chiaj. Z`ieginlys stenjerjs cbr essisshng eppahlents `evi nbt l`engij shnli t`i grbwt` tergits wiriistefahs`ij. Fut t`i eginly jbis nbt `evi e cbrmeahzij jichnhthbn bc Sbauntiir queahty enj jbisnbt systimethleaay treld Sbauntiir queahty aivias. Eat`bug` t`iri wes nb jete tb s`bw t`et

bvireaa Sbauntiir queahty hs jilrieshng! stecc mimfirs labsi tb t`i prbliss ixprissij lbnlirnst`et Sbauntiir queahty enj suhtefhahty cbr sirvhli hs jilahnhng es t`iy celi hnlrieshng prissuri tbmiit eginly grbwt` tergits. Ellbrjhng tb stecc! pbsshfai leusis cbr t`i queahty enj suhtefhahtyl`engis hnlauji e aeld bc stenjerjhzethbn hn t`i eppahlent essissmint prbliss! e aeld bc queahtylbntrba prblissis! enj aiss lbmpiththbn cbr Sbauntiir esshgnmints.

Wi easb cbunj t`et t`i eginly jbis nbt elluretiay treld enj miesuri hts efhahty tb rilruht enj paeli Sbauntiirs w`bsi sdhaas miit `bst lbuntry niijs! w`hl` hs ricailtij hn [ieli Lbrps[ircbrmenli enj Ellbuntefhahty Vipbrt ([EV hnjhletbr :.5.5. Ivin t`bug` t`i eginly mitt`hs gbea cbr 6;;8! wi unlbvirij lbnlirns wht` t`i mit`bj usij tb miesuri t`i hnjhletbr. Hnejjhthbn! bvirsies pbsts riquists cbr Sbauntiirs jhj nbt miit t`ihr eltuea niijs. [bsts wiri

inlburegij tb riquist abwir-sdhaaij trehniis fileusi bc t`i eginlys jhcchluaty rilruhthngeppahlents wht` jiip til`nhlea ixpirhinli. Z`hs prelthli lbuaj pbtintheaay hmpelt Sbauntiir queahty enj iccilthviniss! perthluaeray hn lbuntrhis w`iri spilheahzij sdhaas wiri niijij tb miitt`i prboilt paen bfoilthvis.

Curt`irmbri! t`i Bcchli bc Sbauntiir Vilruhtmint enj \iailthbn (SV\ hs nbt ghvin ejiquetithmi enj hncbrmethbn tb chaa riquists cbr niw Sbauntiirs! perthluaeray cbr niw lbuntry intrhis.Z`i bcchli hs nbt hnlaujij hn t`i niw lbuntry intry essissmint prbliss! enj bur eneayshs bc t`i

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E[[INJHP I? EMIVHLEN VI@EFHAHZEZHBN ELZ

E[[INJHP C? MENEGIMINZ'\ VI\[BN\I ZB Z@I [VIAHMHNEVX VI[BVZ

E[[INJHP G? BHG LBMMINZ\

E[[INJHP @? [VBGVEM ISEAYEZHBN LBM[AIZHBN ENJ BHG LBNZELZ

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Chnea [rbgrem Iveauethbn Vipbrt? Cbaabw-up Iveauethbn bc t`i Sbauntiir Jiahviry \ystim 5

F ELDGVBYNJ ENJ HNZVBJYLZHBN

[ YV[B\I ENJ B FOILZHSI\

Fesij bn [rishjint Bfemes leaa tb sirvhli! [ieli Lbrps lbmmhttij tb sufstentheaay hnlriesi t`inumfir bc Sbauntiirs. Zb suppbrt t`hs gbea! Lbngriss epprbvij e *:;; mhaahbn fujgit cbr chsleayier 6;5; prbgrems enj bpirethbns! t`i aergist hn t`i eginlys :8 yier hstbry. W`hai Lbngrisssuppbrtij t`i eginlys grbwt`! Lbngrisshbnea stecc mimfirs tbaj BHG aiejirs`hp t`et t`iywentij tb medi suri t`i eginly lbuaj mehntehn Sbauntiir queahty w`hai shgnhchlentay hnlrieshngt`i numfir bc Sbauntiirs hn t`i chiaj. 5

Zb hnjipinjintay essiss t`i eginlys lepelhty tb lerry but wbraj-whji prbgrem grbwt`! BHGiveauetij t`i prblissis t`et inefai t`i eginly tb jiahvir Sbauntiirs tb t`i chiaj! e prbliss t`et hshntirneaay ricirrij tb es t`i Sbauntiir Jiahviry \ystim (SJ\ . Hn ejjhthbn! hn 6;;< BHGhjinthchij eries cbr hmprbvimint hn hts Iveauethbn bc t`i Sbauntiir Jiahviry \ystim ripbrt.

Wht` t`i eginlys lurrint cblus bn Sbauntiir grbwt`! BHG wentij tb cbaabw up bn t`irilbmminjethbns crbm t`i 6;;< ripbrt tb jitirmhni `bw mul` prbgriss ej fiin meji. Es erisuat! t`i bfoilthvis bc t`i iveauethbn wiri tb?

5. Essiss w`it`ir t`i eginly hs pbshthbnij tb suppbrt t`i grbwt` enj ixpenshbn bc [ieliLbrps wht`but jilrieshng Sbauntiir queahty.

6. Jitirmhni hc t`i chnjhngs enj rilbmminjethbns hjinthchij hn t`i 6;;< SJ\ prbgremiveauethbn `evi fiin ejiquetiay ejjrissij.

[ IELI L BV[\ S BAYNZIIV J IAHSIVX \ X\ZIM Z`i [ieli Lbrps Elt jislrhfis t`i Ynhtij \tetis hntint tb medi evehaefai tb hntiristij

lbuntrhis enj eries min enj wbmin bc t`i Ynhtij \tetis queahchij cbr sirvhli efrbej enj whaahngtb sirvi! unjir lbnjhthbns bc `erjs`hp hc nilissery! tb `iap t`i pibpais bc sul` lbuntrhis enj eries hn miithng t`ihr niijs cbr trehnij menpbwir. Z`i SJ\ hs e lbnthnubus lylai bc elthvhthis t`et inefais t`i [ieli Lbrps tb cuachaa hts gbeas fy insurhng t`i jiahviry bc queahchij enj suhtefai Sbauntiirs tb hntiristij lbuntrhis. Z`i SJ\ lylai fighns w`in bvirsies [ieli Lbrpsstecc! tbgit`ir wht` `bst lbuntry pertnirs! jilhjis bn t`i numfir enj queahchlethbns bc Sbauntiirst`et eri niijij tb cuachaa prboilt gbeas. Lurrintay! trehniis eri riquistij ushng en esshgnminterie (EE laesshchlethbn systim t`et letigbrhzis Sbauntiir eppahlents hntb 63 til`nhlea eries bc ixpirthsi fesij bn jimbnstretij ixpirhin l i enj elejimhl lrijintheas (sii Eppinjhx F cbr e ahstbc t`i EEs enj e sempai EE jislrhpthbn . 6 Bvirsies pbst stecc suf mhts riquists tb `iejquertirsstecc fy stethng `bw meny Sbauntiirs t`iy niij hn t`i verhbus EEs.