pds overview

S I M P L Y T H E B E S Tw w w . p d s t e c h . c o m

PDS OverviewSince 1977, PDS has been a full service consulting company and leading supplier of contract and direct hire personnel. Founded in Seattle,

WA, the corporate offices relocated to Irving, TX in 1984 to better serve a national base of clients. Over the years, PDS has continued to

grow and now employs more than 10,000 professionals per year.

The Staffing Industry Report named PDS one of the fastest growing staffing companies in the country and one of the top 40 largest staff-

ing firms in the world. Although we have grown and expanded nationally, PDS’ mission has not changed: “Connecting the Right People to

the Right Jobs.” Since the beginning, PDS has operated on the principle of applying exceptional recruiting and business practices to build

a unique company. We currently operate thirty-one offices and partner with more than a third of the Fortune 100 companies from New

England to California, as well as Alaska and Hawaii.

PDS provides solutions to a wide variety of clients in diverse industries such as:

At-a-Glance

Aerospace Environmental Nuclear

Automotive Food & Beverage Oil/Gas

Banking Healthcare Petrochemical

Biotech Industrial Pharmaceutical

Civil Information Technology Semiconductor

Defense/Military Insurance State Government

Electronic Manufacturing Telecommunications

Energy Mechanical Transportation

To ensure your business success, PDS has brought

together a range of consulting services to help you with

virtually every aspect of running your business. Our

integrated solutions, consistently applied methodolo-

gies and tools delivered by experienced professionals

are designed to help improve your productivity and

create a competitive advantage. If you are ready to save

time and money, your simple solution is PDS Technical

Services.

PDS connects the world’s top talent to our clients’ engineering and design needs. We understand that our clients’ success depends on their ability to attract and retain the best in their field, and that building a proficient team is essential to first-class results. Our top priority is to assist firms with this critical process. We understand that every client has specific models of expertise combined with experience they utilize to fulfill their human capital objectives. Accordingly we focus our recruiting efforts very precisely and methodically based on those objectives.

Some examples of the types of professionals that PDS can provide include but are not limited to:

Engineering Services

ABOUT PDS TECH

For over 30 years, PDS has been a leader in technical contract staffing and consulting. With more than 30 offices and development centers worldwide, PDS offers the strength, expertise and financial stability to support our client’s needs. At PDS, the mission is to provide your company with the best talent without compromising your most precious assets — time & money. To see why PDS is “Simply the Best” please visit our website at: www.pdstech.com

Technical ProfessionalsAerospace• ASIC Design • Avionics Engineers• Chemical Engineering • Civil/Architectural • Electrical Engineering • Electronics Packaging • EMI/EFI Shielding • Facility Management • Flight Controls• Manufacturing Engineering • Mechanical Design & Drafting • Oil & Gas (Upstream & Downstream)• Plant Shut-Down • PLC Programming • Software Engineering • Stress Engineering • Structural Design • Systems Design • Technical Writing • Telecommunications• Tool Design •

PDS Aviation Division, has achieved a position in the Aviation Industry that covers contract staffing across all facets of Aircraft Manufacturing, Maintenance and Modifications. We currently service clients all across the United States and abroad, ranging from high-performance military aircraft to private single-engines. We have the recruiting capabilities to provide qualified candidates in any part of the continental United States as well as worldwide.

The ability to mobilize a technical workforce during peak demand is a key success factor to the Aircraft Produc-tion/Service Sector. PDS’ Aviation Division provides such a solution through our people resources. We provide the expertise and the ability to deploy a workforce globally. Our services allow companies to be more respon-sive and flexible to the demands of the industry. Some of the types of personnel PDS Aviation provides are as follows:

ABOUT PDS TECH


Aviation Services

A&P Mechanic Cabinet Makers Engineering SupportAssemblers DER/DAR HydraulicAvionics Electricians Interior MechanicBack-shop Engine Mechanic Quality Control

Financial Stability – especially in a time of economic challenges, clients need to be with staffing firms that are financially stable. PDS has one of the strongest balance sheets in the industry. This has resulted from having the tightest credit policy in the staffing industry, a lean management staff (two officers in the entire company) and disciplined financial management.

Recruiting Engine – we ensure that at least 50% of our staff consists of recruiters. We provide them with world class SAS 70 certified tools and training. Also because of our near 32 years of experience, our recruiting staff has the most telecommunication experience in the industry.

Benefits – to attract the best candidates and employ the best con-tractors for our clients, we need to provide the best and most in-novative benefits. We were the first staffing company to provide Health Savings Accounts, which combine the benefits of health plans and 401(k) plans. We were the first staffing company to provide the Health Reimbursement Accounts, a consumer driven plan in which Aetna provides a cash contribution of $500 to the plan.

Low Cost Paradigm – we operate on the lowest cost structure in the industry. With revenue exceeding $418 million dollars in 2008, we operate with a lean management structure of two officers. We have no more than 4 layers of management from the CEO. And as a private company, we don’t incur the expenses of managing shareholders and we don’t have the financial burden of public company expenses on lawyers, accountants and transfer agents.

Strict Management of above the line “controllable costs” – a staffing company’s financial success rides heavily on its ability to manage the costs of workers compensation expense and unemployment expense. We aggres-sively work with experts like TALX and Zurich to maintain the lowest rates of claims in unemployment and workers compensation in the industry.

Simply the Best

ABOUT PDS TECH


PDS Information Technology

PDS combines technical excellence and business consulting experience to create technology solutions that achieve challenging business

goals. Our clients benefit from our ability to bridge the gap between business vision and real-world technology implementation.

PDS provides world-class applications development, integration, enhancement and maintenance solutions to support a wide variety of

implementations on major platforms. We support both custom applications and commercial software products.

e-business & Web Development

Content Management

Software Installation & Support

Business Intelligence

Software Quality Assurance & Testing

Project Management/Analysis

DB Design/ Development/Administration/Management

Data Warehousing & Mining

Network Design/Integration/Support

Systems Design/Integration

Systems Administration/Enhancements

Technical Writing & Documentation

PDS has provided services across a broad range of industries including: Telecommunication, Aerospace, Airline, Financial, Insurance,

Manufacturing, Energy, Healthcare and Education. We are capable of providing services at all phases of a Project Life Cycle.

PDS provides information technology expertise to gain the maximum competitive edge in the following areas:

ABOUT PDS TECH


Outsourcing your finance and accounting responsibilities presents a series of unique challenges that require expertise and sophisticated

industry experience. The competitive advantage in every industry goes to those CFOs and controllers who strategically leverage lower

costs and streamline their business processes. All the while ensuring compliance with the Sarbanes-Oxley Act, Generally Accepted Ac-

counting Principles, and the continued satisfaction of the audit committee.

As an executive, you need a source for strategic advice and daily support to meet your financial and technical accounting requirements.

PDS Technical Services has the expertise in supporting companies to assure they achieve their objectives. We can help you too.

PDS offers a customized team model to assist companies with finance, accounting, recruiting and human resources needs. PDS uses a

custom approach to create an optimal, flexible team of highly trained employees to address your particular requirements. Not only do you

get the right level of resource, but you pay only for the time you need it. PDS provides strategic expertise, technical accounting experience

and flawless execution appropriate for the stage and growth plans of your company.

Daily Accounting: Resources to handle day-to-day accounting functions including payroll, close cycles, revenue recognition and more.

Management Reporting: Provide a wide range of reporting mechanisms and tools that have been successfully used in many markets such as forecasting and board reporting templates so you have the data you need to make timely decisions.

Department Leadership: Taking charge of finance and accounting functions in order to allow management to focus on developing their business.

Best Practices: Leverage our experience and documented best practices gained from working with hundreds of clients of all sizes across a variety of industries.

Technical Guidance: Implement techni-cal accounting practices and standards that align with the needs of your organization and comply with all regulations.

Financial Processes: Develop and imple-ment the processes you need in place to help your organization run smoothly and efficiently.

GAAP Compliance: Our staff has experi-ence with hundreds of audits as industry accounting professionals. This experience along with ongoing PDS training and de-velopment provides a breadth and depth of knowledge unsurpassed for your company

Monthly Financial Statements: Accurate, effective statements providing a compre-hensive view of the business today and accurate forecasts for the future.

Flawless Execution: Delivering the results you want, PDS staff works in concert with your team to address your recurring or project based needs for support.

ABOUT PDS TECH


PDS Finance and Accounting

PDS Contact Center Solutions

After defining and developing our strategic approach, we can help

execute the defined strategy with the following services:

- Design/Implementation

- Business Continuity/Disaster Recovery Planning

- Organization/Change Management

- Training, Planning and Execution.

- Surveys and Benchmarking

PDS provides solutions in the following areas:

- Strategic Technology and Planning

- Contact Center and Operations Strategy

- Multi-site

- Metrics

- Outsourcing

- Business Cases

The PDS Experience Contact Centers today face many challenges such as: decisions

on outsourcing, migrating to VoIP, consolidation or expan-

sion. The team at PDS has extensive experience supporting

and providing Technology and Human Capital solutions for

Contact Centers; large and small. PDS has the ability to quickly

and cost effectively partner with our clients to plan for changes

and growth, conduct business case analysis, evaluate emerging

technologies and reorganize their operations.

Why PDS?PDS takes a fresh approach to Contact Center Solutions. We re-

alize the Human Capital Aspect of a Contact Center can account

for up to 60% of the operating cost. At PDS we understand that

not all staffing situations are the same and a cookie cutter ap-

proach will not work. We can help steer new staffing initiatives,

be a catalyst for change, or provide the best, most qualified

support professionals for your needs. PDS provides staffing so-

lutions at the most competitive rates, leaving you free to con-

centrate on your core business while we recruit, screen, assess

and hire your employee base. Our recruiters have access to a

database of over a million profiles which includes: work his-

tory, references, skill test results, work performance appraisals

and other candidate specific information. Whether you need

Contract (Temporary Staffing), Contract-to-hire or Permanent

Employees, PDS can accommodate your needs.

PDS Candidate Selection ProcessWe get to know our consultants, identify their true skills, abilities, goals and motivation. This approach allows PDS to match the right per-

son with the right position. We recognize that productive and stable employees are those whose goals and motivations are being met. Our

unique Progressive Candidate Selection Methodology ensures optimum candidate hiring.

The PDS Methodology At PDS we understand that no two Contact Centers are the same. Our first priority would be to complete a comprehensive Formal Needs

Assessment utilizing the following process:

Step 1: Determine client objectives and goals

Step 2: Gather data

- Interviews

- Surveys

- Call Observations

- Records

Step 3: Analyze findings

Step 4: Prepare and review needs summary

PDS Contact Center Solutions

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ABOUT PDS TECH


PDS Contact Center Technologies & ServicesPDS partners with our clients to define and execute strategic solutions for their business needs. We provide Subject Matter Experts to develop

the best solutions and processes available. While no two clients are the same, PDS quickly analyzes and identifies common issues to avoid

costly pitfalls. Whether you need technical implementation, contact center roadmap, metrics strategy, or vendor evaluation; you can be confi-

dent PDS can provide the best solution tailored to your needs.

Telecom Solutions

PDS has the expertise and experience to support a variety of projects including turnkey, product enhanced services, staff augmentation

and managed/hosted solutions. The PDS Engineering team has the capability to support all facets of your program or project. With our

own dedicated recruiting organization, PDS is always looking for the newest, best and brightest talents to further augment and enhance

our team. PDS provides a broad range of leading edge EF&I (Engineering Furnishing and Installation) solutions to maintain the highest

quality of telecommunication services and support consisting of voice, video, and data connectivity from equipment to end-to-end infra-

structure. PDS Subject Matter Experts are vendor neutral which provides the flexibility and knowledge to take on any project regardless

of technological challenges. We have hands-on experience utilizing all major vendor equipment, operating systems, software applications

and development tools. PDS is able to support your requirements in the following technologies and applications:

Engineering R&D Life Cycle - Systems Engineering

PDS provides the newest and the best resources to its

Product Development clients, ensuring the system life

cycle is followed from conceptual design to developing

testable product requirements in compliance with client

specifications and telecom standards through phase-out

and disposal.

- Analysis

- Design/Development

- Integration

- End-to-End Testing

- Software Development

PDS provides the most talented and brightest software develop-

ment resources, equipped with the expertise to meet or exceed

the needs to accomplish their most challenging tasks. Our teams

of developers are experts utilizing the latest development tools

and SDLC processes. This allows us to develop the Interface(s) that

simplifies the end-user Operation, Administration, Management

and Provisioning (OAM&P) of one or more nodes in a live network.

- Analysis

- Design/Development

- Integration

- End-to-End Testing

PDS Solutions

Network Deployment

Systems Integration

Transport Engineering

Site Acquisition & Zoning Specialists

Project Management - Construction Management

- Project Coordination

Wireless (1G, 2G/2.5G, 3G, 4G) Radio Network- Planning Engineers: site survey & design- RF/Microwave Engineer: performance & analysis- Implementation Engineers: MOP design- Optimization Engineers: tuning, upgrades & testing Core Network - Packet Core Engineering: supporting SGSN & GSN based networksoe Eentation and testing Data centers - Service Delivery:

IP Multimedia Systems • Intelligent Networks/ Prepaid • Media Gateway •

WirelineNetwork Operating Centers (NOC)- Support Engineers:

Upgrading• OSS Support• Monitoring EMS/NMS• Troubleshooting•

- Installers (L1 –L4): Installation • Commissioning • Provisioning • Testing & Turn-up•

- Supervisors: Auditing•

- Mobile Telephone Switching Center (MTSO) • Transport Engineers Interconnect• Network design•

- Switch Engineers: Datafill• Translation•

Telecom Solutions

ABOUT PDS TECH


PDS TimeTrack is a web-enabled timesheet and expense management solution that supports the management of employee timesheets, automates the approval workflow cycle, improves payroll and billing automation, and provides real time management reporting. While PDS TimeTrack is a time efficient solution, this environmentally friendly application helps with all workforce management challenges.

Our clients take advantage of PDS TimeTrack for the following reasons:

Electronic SubmittalEnables all employees to input their hours and electronically submit them to their manager for review and approval. This allows for a user-friendly system that reduces company costs by eliminating paper.

Email Notification SystemCoordinate time keeping through automatic reminders and notifications

AccessibilityThe time keeping system can be accessed from any computer or mobile device with an internet connection and provides the flexibility needed for those employees and managers regardless of location

Reporting CapabilitiesProvides access to a variety of standard and custom reports to support their internal needs CustomizationConfigurable field values capture specific data at time entry that follows the transactions through the approval process and onto the reports

Time EfficiencyFurther capabilities allow PDS to extract data in formats that integrate easily with our back office systems to improve the payroll and billing process allowing for faster cycle time for clients

SAS 70 Certified PDS TimeTrack is SAS 70 certified and can help you with regulatory compliance issues for the Sarbanes-Oxley Act or DCAA Contract Audit Manual

Project TrackingTimesheet is designed to allow your organization’s employees to track their activities in relation to the Projects assigned to them, from anywhere in the world.

PDS TimeTrack

ABOUT PDS TECH


PDS Locations

ABOUT PDS TECH


FOR MORE INFORMATION ABOUT PDS TECH, INC.

Corporate HQ 1925 W. John Carpenter Frwy.

Suite 550Irving, TX 75038-3216

214.647.9600800.270.4737

w w w . p d s t e c h . c o m

Anchorage (NWTS) 40 4401 Business Park Blvd. Building N - Suite 26 Anchorage, AK 99503-7117

Atlanta 900 Circle 75 Parkway SE Suite 600 Atlanta, GA 30339

Austin 3420 Executive Center Drive Suite 310 Austin, TX 78731-1624

Avondale 1500 Lafayette Street Suite 140 Gretna, LA 70053

Bloomington 301 S. Prospect Suite 2A Bloomington, IL 61704

Boston 200 Wheeler Rd. North Tower - 1st Floor Burlington, MA 01803

Charleston 4975 LaCross Road Suite 107 Charleston, SC 29406

Costa Mesa 151 Kalmus Drive Suite H4 Costa Mesa, CA 92626

Dallas Technical /Aviation 1925 W. John Carpenter Frwy.Suite 550 Irving, TX 75063-3216

Foley 2690 South McKenzie Street Suite 203 Foley, AL 36535

Green Bay110 Packerland Drive Suite A Green Bay, WI 54303

Hartford 800 Connecticut Blvd. Suite 302 East Hartford, CT 06108

Houston 3000 Wilcrest Suite 350 Houston, TX 77042

Irving 1925 W. John Carpenter Frwy.Suite 550 Irving, TX 75063-3216

Maritime 1925 W. John Carpenter Frwy.Suite 550 Irving, TX 75063-3216

Miami1221 Brickell AvenueSuite 900Miami, FL 33131

Nashville 404 BNA Drive Suite 310 Nashville, TN 37217

Newport News 732 Thimble Shoals Blvd. Suite 801-B Newport News, VA 23606

Pascagoula1625 Hwy. 90Suite DGauiter, MS 39553

Premier Network Solutions1925 W. John Carpenter Frwy.Suite 550 Irving, TX 75063-3216

Phoenix Aviation/Technical 4625 S. Wendler Dr. Suite 215 Tempe, AZ 85282

Sacramento3017 Douglas BoulevardSuite 300Roseville, CA 95661

San Antonio 3201 Cherry Ridge Dr. Suite A-103 San Antonio, TX 76230

Seattle/Seattle OFFLOAD 12781 Gateway Dr.Seattle, WA 98168

Springfield 1630 S. State Street Suite 101 Springfield, IL 62704

St. Augustine4900-B US Hwy 1 NorthSuite 210St. Augustine, FL 32095

St. Louis 1285 Fern Ridge Parkway Suite 150 St. Louis, MO 63141

Tampa 5100 W. Kennedy Blvd Suite 280 Tampa, FL 33609

Washington D.C. 1920 Association Drive Suite 101 Reston, VA 20191

Westlake 250 North Westlake Blvd Suite 205 Westlake Village, CA 91362

Wichita 11828 West Central Suite 112 Wichita, KS 67212-5129

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