SAP ERP HCM and SuccessFactors BizX Talent Management Integration Deep dive for Recruiting integration Bianka Woelke SAP HCM Product Management

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AGENDA

Hybrid Strategy and Direction

Recruiting Integration Scenario Integration Process – SAP HCM and SuccessFactors Recruiting

User Interface for HR Professional

Field Mapping and mandatory fields

Social Onboarding with Jam in the Hybrid model

Outlook

Key Learnings

LEARNING POINTS

Pre-delivered process integration

Best practices

Extensible to customer needs

Web-service based integration

Full HCM in the cloud

SAP + SuccessFactors

SAP HCM

Workforce Planning & Analytics

Core HR and Payroll

Time & Attendance Management

Talent Management

Full HCM On-Premise

Performance & Goals

Recruiting

Learning

Workforce Planning

Workforce Analytics Compensation

Time & Attendance

Workforce Analytics

Core HR

Payroll

Cloud

On-Premise

Goals

Workforce Planning

Performance

Compensation Succession

Analytics Recruiting Learning

Jam

Employee Central

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Succession & Development

Social (Jam)

Hybrid Deployment

Multiple deployment options to match your needs and strategy

SuccessFactors and SAP Integration The integration strategy

Committed to deliver integration built on three strategic pillars.

Builds the foundation for integrated data between SAP and SFSF

Include employee and organizational data (such as reporting relationships)

Eliminate double data entry and maintenance

Integrate two systems of records

Data Foundation

End-to-end process integration

Driven by processes (e.g. pay-for- performance, attract-to-hire)

Support end-to-end HR processes by bi-directional integration

Increase integration quality (event-based, periodical,…)

Process Integration

Unified access for end users to all HCM processes regardless of back-end system

Provide a single point of access across systems

Unified menus and navigation

Seamless User Experience

SuccessFactors and SAP Integration Roadmap Overview

Q1 / 2013 Under consideration Q4 / 2012 H1 / 2012

Wave 1: Set the foundation point to point integration

Wave 2: Run end-to-end processes middleware integration

“Pay for performance“ process integration: Payroll and compensation allocation information integration

Employee and organizational data middleware integration

“Define-to-hire”

process integration: Candidate integration from SuccessFactors Recruiting Execution to SAP ERP HCM

Further organizational data & process integration (e.g. skills & competencies)

Talent Management and Shared Services integration

File based integration for employee and organizational data

File base integration for analytical data

Unified access with single-sign-on

Planned innovations Solution today

This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Q3/ 2013

“Define-to-hire” process integration: Vacancy-to-requisition integration from SAP ERP HCM to SuccessFactors Recruiting Execution

SAP HANA Cloud Integration

SAP

Clo

ud

O

n p

rem

ise

SAP HANA Cloud Integration Integration service running on SAP NetWeaver Cloud Core Runtime for processing, transformation, and routing of

messages Out-of-the-box connectivity support (WSRM, IDOC, sFTP) Eclipse based design time capabilities Embedded Operations cockpit for monitoring and administration

Packaged Integration Packaged integration for SAP to SAP (partly via RDS) Partner ecosystem to build integration content for Non-SAP Compatibility of message mappings (can be deployed on both SAP

HANA Cloud Integration and SAP NetWeaver PI on-premise) Application Scenarios SFSF BizX OD ↔ HCM OP (released March 2013) SFSF BizX OD ↔ HCM OP (RTC planned for Q2/ 2013)

Legend: OD = on-demand / op = on-premise / EC = Employee Central / ByD = Business By Design / PI = Process Integration

SAP integration content

Partner integration content

On-Premise

Enterprise

Non-SAP …

SuccessFactors BizX Sourcing OD

Sales OD Travel OD

SAP HANA Cloud Integration

Enterprise

ERP CRM …

On-premise Agent

HCM

Non-SAP

Mapping and Transformation Data Security

Monitoring and Administration

Connectivity Service

Development & Lifecycle Mgmt.

Governance & SLAs

Extensibility / Adapter SDK

AGENDA

Hybrid Strategy and Direction

Recruiting Integration Scenario Integration Process – SAP HCM and SuccessFactors Recruiting

User Interface for HR Professional

Field Mapping and mandatory fields

Social Onboarding with Jam in the Hybrid model

Outlook

Key Learnings

Process Integration “Attract-to-hire”

Job Requisition

Creation

Recruiting Process

Candidate selected

Application set to hire

New employee profile created

SuccessFactors Recruiting

Organizational Management Personnel Administration - Perform personal

action (Hire / Rehire / Transfer)

Update employee

SAP HCM

Candidate Found

Send to SAP

Application Hired

Position & Job Information (Phase 2)

Job Applications

User /EE Data Transfer

(Phase 1)

Status Change

Status Change

Received or Error

Employee details

Alread

y available

Predelivered mapping & Customizing

HR Administrator acttivities

Alread

y available

Candidate Integration: BizX-Recruiting – SAP HCM Personnel Actions

BizX Recruiting

SAP HCM

Status:

Hired in SAP

Job Application Status:

Send to SAP

Personnel Administration

- Perform Personnel Action

Status:

Error

Status: Received

in SAP

Exported on date

filled

Status Change

Job Applications

Status Change

Candidate

Found

Ad hoc Report in BizX

BizX Recruiting Job Application Status:

Send to SAP

Exported on: <blank>

Candidate

Found

Ad-hoc report selects all Job Applications

in status ‘Send to SAP’

The ad hoc report extracts Job

Applications including specific attributes

(fields)

And related attributes form:

Job Requisition

Candidate

Last Detailed Offer

Job Applications

SAP HCM

JobApplication

JobRequisition

UserID

Start Date

Requisition ID Requisition template ID SAP Position (ID & Name) SAP Org Unit Personnel Area (ID& Name) Personnel Subarea (ID& Name) Employee Group (ID& Name) Employee Subgroup (ID& Name) Hiring Manager First Name Hiring Manager Last Name Hiring Manager User ID Country Department Division Location

Appl. template ID Application ID First Name Last Name Birth date Gender Status ID Exported On SAP Error

Email Address Middle Name Address Home Phone City State Country Code Zip

LastOfferDetail

Candidate

AGENDA

Hybrid Strategy and Direction

Recruiting Integration Scenario Integration Process – SAP HCM and SuccessFactors Recruiting

User Interface for HR Professional

Field Mapping and mandatory fields

Social Onboarding with Jam in the Hybrid model

Outlook

Key Learnings

SAP HCM - BizX-Recruiting Integration HR Admin User Interface to trigger personnel actions

SAP HCM

PA 40

Staging Table

New UI provides a list of transferred Job Applications

For each Job Application the HR Admin can:

• Check reported errors/messages

• Identify duplicates

• Check and change personnel action

• Check and change country grouping

For a Job Application the PA40 can be started.

Transferred fields mapped to infotype fields are automatically filled into the appropriate infotype screen

Customizing: SFSF fields are mapped to HCM infotype fields • Direct mapping • BAdI

Trigger

User Interface for HR Professional

List of Job Applications received from SuccessFactors Recruiting

Messages, Notes and Details for a selected Job Application

User Interface for HR Professional List & Functions

1 2 3 4 5 Select columns &

set filters

1

Display general messages, e.g. if middleware connection is not

available

5

Set Job Appl manually to Completed

3

6

2 Trigger personnel action for selected

Job Application

Show Job Applications which have been send back to BizX with error

6

Show only completed messages

4

Transaction HRSFI_RCT_HIRE Check and Change Process Data

Column 1 indicates whether the personnel action can be performed

1

Double click on the icon the Check and Change pop-up is provided

2

The user can: Can specify if the

applicant is identically with one of the found duplicates

Can check and change the action

Can check and change the country grouping

3

1

3

3

Job Application Data Overview

Job Application Data Overview II

Field Mapping Example: Position ID

AGENDA

Hybrid Strategy and Direction

Recruiting Integration Scenario Integration Process – SAP HCM and SuccessFactors Recruiting

User Interface for HR Professional

Field Mapping and mandatory fields

Social Onboarding with Jam in the Hybrid model

Outlook

Key Learnings

Field Mapping

SFSF Field Name SFSF Field ID SF-Object Mapping in SAP Country Specific

Required

Application Template Id

APP_TEMPLATE_APP_TEMPLATE_ID JobApplication Without mapping –technically required

X

Hiring Manager User Sys Id

HiringManager_USERS_SYS_ID JobRequisition Without mapping –displayed in PDF

Job Start Date OFFER_DETAIL_LATEST_JOB_REQ_JOB_START_DATE

LastOfferDetail X

Address RCM_APPLICATION_ADDRESS JobApplication IT0006, subtype 0001, STRAS

X

Candidate ID RCM_APPLICATION_CANDIDATE_ID JobApplication Without mapping

Application ID RCM_APPLICATION_CAN_JOB_MAP_ID JobApplication Without mapping –technically required

X

City RCM_APPLICATION_CITY JobApplication IT0006, subtype 0001, ORT01

X

Country Code RCM_APPLICATION_COUNTRY_CODE JobApplication IT0006, subtype 0001, LAND1

X

Date of Birth RCM_APPLICATION_DOB JobApplication X

Email Address RCM_APPLICATION_EMAIL_ADDRESS JobApplication IT0105 subtype 0030, USRID_LONG

Exported On RCM_APPLICATION_EXPORTED_ON JobApplication Without mapping –technically required

SFSF Field Name SFSF Field ID SF-Object Mapping in SAP Country Specific

Required

First Name RCM_APPLICATION_FIRSTNAME JobApplication IT0002, VORNA X

Former Employee RCM_APPLICATION_FORMER_EMPLOYEE JobApplication Without mapping –display only in PDF

Gender RCM_APPLICATION_GENDER JobApplication X

Home Phone RCM_APPLICATION_HOME_PHONE JobApplication IT0006, subtype0001, TELNR

X

Last Name RCM_APPLICATION_LASTNAME JobApplication IT0006, subtype0001, NACHN

X

Middle Name RCM_APPLICATION_MIDDLE_NAME JobApplication IT0002, subtype0001, MIDNM

X

State RCM_APPLICATION_STATE JobApplication IT0006, subtype0001, STATE

X

Zip RCM_APPLICATION_ZIP JobApplication IT0006, subtype0001, PSTLZ

X

Application Status RCM_APP_STATUS_STATUS_NAME JobApplication Without mapping –technically required

X

User Sys Id RCM_CANDIDATE_USERS_SYS_ID Candidate

Country RCM_JOB_REQ_COUNTRY JobRequisition

Field Mapping

SFSF Field Name SFSF Field ID SF-Object Mapping in SAP Country Specific

Required

SAP Personnel Area

RCM_JOB_REQ_EXT_PICKLIST1 JobRequisition Without mapping –display only in PDF

SAP Personnel Area ID

RCM_JOB_REQ_EXT_PICKLIST2 JobRequisition IT0001, WERKS

SAP Personnel Subarea

RCM_JOB_REQ_EXT_PICKLIST3 JobRequisition Without mapping –display only in PDF

SAP Personnel Subarea ID

RCM_JOB_REQ_EXT_PICKLIST4 JobRequisition IT0001, BTRTL

SAP EE Group RCM_JOB_REQ_EXT_PICKLIST5 JobRequisition Without mapping –display only in PDF

SAP EE Group ID RCM_JOB_REQ_EXT_PICKLIST6 JobRequisition PERSG

SAP EE Subgroup RCM_JOB_REQ_EXT_PICKLIST7 JobRequisition Without mapping –display only in PDF

SAP EE Subgroup ID

RCM_JOB_REQ_EXT_PICKLIST8 JobRequisition IT0001, PERSK

SAP Position ID RCM_JOB_REQ_EXT_TEXT1 JobRequisition IT0001, PLANS

SAP Position Name RCM_JOB_REQ_EXT_TEXT2 JobRequisition Without mapping –display only in PDF

Field Mapping

Field Mapping

SFSF Field Name SFSF Field ID SF-Object Mapping in SAP Country Specific

Required

SAP Org Unit ID RCM_JOB_REQ_EXT_TEXT3 JobRequisition Without mapping –display only in PDF

SAP Org Unit Name RCM_JOB_REQ_EXT_TEXT4 JobRequisition Without mapping –display only in PDF

Department RCM_JOB_REQ_JOB_DEPARTMENT JobRequisition

Division RCM_JOB_REQ_JOB_DIVISION JobRequisition

Location RCM_JOB_REQ_JOB_LOCATION JobRequisition

Job Req ID RCM_JOB_REQ_JOB_REQ_ID JobRequisition

Template ID RCM_JOB_REQ_TEMPLATE_ID JobRequisition

Hiring Manager First Name

USERS_SYSINFO_JobReqOperator_ForHiringMgr_USERS_SYS_FIRSTNAME

JobRequisition

Hiring Manager Last Name

USERS_SYSINFO_JobReqOperator_ForHiringMgr_USERS_SYS_LASTNAME

JobRequisition

SAP Error sapError JobApplication

Recruiting Integration Scenario Define Fields for Importing Data from SFSF

IMG

Field 1 Field 2 Field 3 Field…

Field Set Ad Hoc Report SF Object Type

Assign SF-Object to Field Sets

Rec-Data AdhocReport123 Adhoc Report for Recruiting

Enter your field set and assign the ad hoc report used for recruiting integration.

Recruiting Integration Scenario Field Mapping

SFSF fields can

Be mapped Via table

Be mapped Via BAdI

Not mapped (display only)

Field Mapping to Infotype Fields Direct Infotype mapping for country specific fields

AGENDA

Hybrid Strategy and Direction

Recruiting Integration Scenario Integration Process – SAP HCM and SuccessFactors Recruiting

User Interface for HR Professional

Field Mapping and mandatory fields

Social Onboarding with Jam in the Hybrid model

Outlook

Key Learnings

Social On-boarding with SAP JAM and SAP ERP HCM

© SAP 2007 /

Page 29

New Hire Personnel office

Send accepted contract

Bef

ore

fir

st d

ay

On-boarding wizard

New Hire Collaboration with •HR Manager •HR Admin •Peers

Tod

ay/

My

firs

t d

ays

Stores data (PA40) • Pernr & Master data

• Central Person ID

• User

•Receives invitation via email to join Jam

Extraction of Employee Data for SuccessFactors from HCM OP-> BizX -> Jam

Collaboration

AGENDA

Hybrid Strategy and Direction

Recruiting Integration Scenario Integration Process – SAP HCM and SuccessFactors Recruiting

User Interface for HR Professional

Field Mapping and mandatory fields

Social Onboarding with Jam in the Hybrid model

Outlook

Key Learnings

Pre-delivered Process Integration Attract-to-hire

Job Requisition

Creation

Recruiting Process

Candidate selected

Application set to hire

New employee profile created

SuccessFactors Recruiting

Organizational Management Personnel Administration - Perform personnel

action (Hire / Rehire / Transfer)

Update employee

SAP HCM

Candidate Found

Send to SAP

Application Hired

“Vacancy-to-Requisition” Scenario

Job Applications

User /EE Data Transfer

(Phase 1)

Status Change

Status Change

Received or Error

Employee details

Alread

y available

Predelivered mapping & Customizing

HR Administrator acttivities

Alread

y available

AGENDA

Hybrid Strategy and Direction

Recruiting Integration Scenario Integration Process – SAP HCM and SFSF Recruiting

User Interface for HR Administrator

SuccessFactors Implementation Aspects

Fields

Customizing Activities and Implementation Aspects

Outlook

Key Learnings

LEARNING POINTS

Pre-delivered process integration

Best practices

New User Interface for HR Professional to trigger personnel actions

Extensible to customer needs

Web-service based integration

REFERENCES

Admin Guide: www.service.sap.com/instguides --> SAP Business Suite Applications SAP ERP Add-Ons Integration add-on for SAP ERP HCM and SuccessFactors BizX

SAP Library: http://help.sap.com/erp_sfi_addon20

Service Marketplace:

service.sap.com\erp-hcm => Media Library SuccessFactors Integration

- Details on user data transfer

- Cookbook for Single Sign On

- Cookbook for Integration of multiple SAP ERP HCM systems

- Details on bi-directional Compensation Integration

Contacts:

Bianka Woelke (bianka.woelke@sap.com)

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