PayPal partners with Singapore SMEs and developers to tackle productivity and resource challenges

New PayPal mobile SDK enables seamless and secure in-app payment

To help local SMEs tap into the mobile opportunity and seek out higher sales opportunities, PayPal announced the general availability of its new mobile software development kit (mSDK) solution at a launch in Sentosa on 1 October.

With smartphone adoption growing and smart devices becoming more integral to our daily lives, it is more important than ever for businesses to adopt mobile strategies with pain-free mobile payments experiences.

At the launch were the first local SMEs that have gone live with the mSDK: Coastes, HotelQuickly, My Laundry Box and Dilivr.it. These SMEs traditionally occupy the labour intensive F&B, Travel, Laundry and Courier sectors, but are leveraging innovative mobile technology to enhance their customers’ experience and boost productivity.

Without compromising security, PayPal works to help SMEs create seamless mobile experiences for their customer needs. The convenience offered by PayPal’s in-app mobile process ensures a high conversion rate for the business by minimizing drop-offs during payment and delivers a great customer experience.

Lawrence Chan, Vice President of Merchant Services, Asia Pacific and General Manager for Southeast Asia & Japan at PayPal.

Customer sits and browses ‘Coastes Digital Menu’

Average order and payment cycle decreased from

* Singapore Productivity Centre; Productivity Measurement Project: Impact of mobile app solutions on the ordering and payment process at Sentosa Coastes, 2014, CP002 (Pg 11-12); Singapore

Other benefits:

Making the payments process pain free and invisible for SMEs

Coastes, a beach bar along Sentosa’s Siloso Beach, recently launched their digital menu app with PayPal’s mSDK, allowing patrons to place their orders and pay the bill from their tables or deck chairs. This allowed Coastes to remodel internal processes, enabling its staff to focus on higher value-adding activities, such as engaging customers.

• Faster turnaround in orders

• Less reliance on cashier ordering

• Greater ease in re-ordering for customers

• 30% increase in customer return rate**

• 20% increase in revenue**

On-demand delivery concierge service at your fingertips. Gifts, dry cleaning, urgent documents can all be seamlessly delivered with just a few taps on the app. Book your delivery. Pay in-app. You track it. They dilivr.it.

Available for download on Google Play, Apple App Store

New approach to laundry service. Deposit your laundry at their collection lockers, available 24/7 at your residence or office. Fire up the App. Pay. They will collect, wash and deliver the laundry to your doorstep in as little as 48 hours.

Available for download on Google Play, Apple App Store

Mobile-only last-minute hotel booking deals across Asia-Pacific. Specify your city. Choose one of their beautiful, high-quality hotels. Fill in your name. Pay. 24/7 support ready.

Available for download on Google Play, Apple App Store and Blackberry App World

My Laundry Box Dilivr.itHotelQuickly

to5.2 1.6*minutes minutes

Cut the queue with self-service mobile technology that handles orders and payments

Productivity study on Coastes demonstrated a 69% saving on the order and payment cycle time

**Data from Coastes

http://mylaundrybox.com/ http://dilivr.it/http://www.hotelquickly.com/get-app