paypal: enabling omni-channel and cross border trade · paypal has a strong play in mobile payments...
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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal: Enabling Omni-Channel and Cross Border Trade
August 27, 2014
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal is global
2
94 million
152 million
26 currencies
80 localised sites
203 markets available
57 global financial networks15,000 local banks
201194 million
2014152 million
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal for simple, fast and secure transactions glo bally
PayPal Balance
Bank Transfer
CHF
£, €
$
…
Buyer Account
CHF
£, €
$
…
Seller Account
Withdraw moneyLoading PayPal Account
Credit Card
Bank Transfer
2
PayPal Balance
3
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 4
750THOUSAND
Active buyers
20THOUSAND
Merchants
23%Ø INCREASEDif PayPal is offered
1000NEW ACCOUNTS
Every day
15%MOBILE COMMERCEin total
PayPal in SwitzerlandOverview
Source: PayPal Internal
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Source: Payment im E-Commerce, IZ 2013, ECC Köln
Swiss Buyers love PayPal …External Customer Survey
5
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
… and use PayPal in SwitzerlandExternal Customer Survey
6
Source: Payment im E-Commerce, IZ 2013, ECC Köln
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal has a strong play in mobile payments „How do you pay, when purchasing products or services with your smartphone?” (in %)*
PayPal is very popular as
payment option in DE
In CH, still very high
invoice and Credit Card
usage
AT
32%
39%
30%
CH
26%
52%
45%
DE
52%
25%
32%
PayPal
Credit Card
Invoice
7
Source: Google our mobile planet* Multiple answers possible
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal boosts your mobile conversionSell more with PayPal on mobile
8
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal Vision: We are where our customers are!
10
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Solutions for Retailers
11
Merchant App
Integration
Check-in with
PayPalPayPal Beacon
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Merchant APP integration – McDonalds
12
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Future PaymentsOne-Click-Payments
13
Reference Transaction
Register once
Example UBER
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal Check-In
14
Skip the Line /
Pre-order
Picture Payment
Payment Code
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal Check-InVending Machines
15
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
… and all by itself
16
Offers
Payment
Surveys, …
Information
Check - In
Pre-Order
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Online Shopping is a multi billion market
18
Source: 1) Worldometers.info (2014), 2) eMarketer (2014)
7.2bn People globally
2.9bn Online Users
1.1bn Online Buyers
1)
1)
2)
= $1.5tr E-Commerce
Payment Vol. 2)
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
High growth in Cross Border Purchases
Quellen: 1) PayPal (2013); 2) OC&C / Google (2014); 3) EMOTA (2013)
2013 2018
Cross Border Transactions $105 bn. ($40 Mrd. in CEMEA)
$307 bn.
Cross Border Buyers $94 Mio. 130 Mio.
... with Smartphone / Tablet $46 Mio. 72 Mio.
3x
+38%
+56%
19
1) 1)
… Cross Border Transactions grow 2x faster than in country transactions 3)
5xbis 2020 2)
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
US
80% of CH Online Merchants exports go to 10 countri es
Quellen: 1) PayPal interne Daten von deutschen PayPal Händlern zwischen Aug. 2013 bis Jul. 2014; 2) bevh / boniversum (2014)
32%
32%
16%
#2 USA
#3 UK
#4 France
#5 Italy
#6 Australia
#7 Spain
#8 Austria
#9 Holland
#10 Canada20
#1 Germany 1)
CA
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
CA
US
89% of AT Online Merchants exports go to 10 countri es
Quellen: 1) PayPal interne Daten von deutschen PayPal Händlern zwischen Aug. 2013 bis Jul. 2014; 2) bevh / boniversum (2014)
66%
19%
4%
#2 USA
#3 UK
#4 France
#5 Italy
#6 Switzerland
#7 Spain
#8 Holland
#9 Canada
#10 Australia21
#1 Germany 1)
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 22
Protection is key in Cross Border Trade
69%
88%
79%
81%
Buyer Protection
Seller Protection
is preferred Payment option in CBT
Int. Buyers are buying if protected with PayPal
Quelle: PayPal (2013) – Studie mit 6,000 Konsumenten aus US/UK/DE/AU/CN/BR, die grenzüberschreitend gekauft haben
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 23
PayPal globally
9MILLIONTransactions per day
203Markets and 26 currencies
152MILLIONActive customers
$180
$1BILLIONPayment Volume in 2013
IN E-COMMERCEIs transacted with PayPal
25%CROSS-BORDEROf all transactions
1 1
1 1
1 1
Quellen: 1) PayPal interne Daten (Stand Q1 2014); 2) Morgan Stanley (2013)
1)
1) 1) 2)
1)
OF $6