payal ...kyada letters of inquiry

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Presented By: Payal Kyada Submitted To: Miss. Veena Bhalala Enroll. No: 167600585018 March 11, 2017 1 Payal Kyada

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Page 1: Payal ...kyada letters of inquiry

Presented By:

Payal Kyada

Submitted To:

Miss. Veena Bhalala

Enroll. No: 167600585018

March 11, 2017 1Payal Kyada

Page 2: Payal ...kyada letters of inquiry

March 11, 2017 2Payal Kyada

Page 3: Payal ...kyada letters of inquiry

As Gartside said: “An inquiry letter asks information like catalogue, quotation, sample, cost of a product from a seller in a concise and clear way.”

March 11, 2017 3Payal Kyada

Page 4: Payal ...kyada letters of inquiry

when a buyer wishes to get some information about the quantity, price, quality and availability of goods or about the terms of sale, he writes a letter to the seller known to be inquiry letter. Here you can get definition, forms and content of inquiry letter.

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Page 5: Payal ...kyada letters of inquiry

Solicited Inquiry: An inquiry made in response to the seller’s advertisement and publicity.

Unsolicited Inquiry: An inquiry made at the buyer’s own initiative.

Inquiry for favor: An inquiry about some other information which may be about some special price or some favorable terms.

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Routine inquiry: An inquiry made by an old buyer in the usual course of business so, A letter of inquiry which asks valuable information from seller or producer should be:

Straightforward and courteous

Positive and confident in tone

Brief, complete and correct.

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Page 7: Payal ...kyada letters of inquiry

(A) Unsolicited enquiry:

An unsolicited enquiry letter is written by a potential buyer interested in the best bargain. He does it at his own initiative and convenience. He writes to firms that sell the kind of product he requires or provides the kind of service he needs, trying to elicit information on price / costs, quality, availability and other terms of sale.

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(b) A solicited enquiry :

A solicited enquiry is in response to an advertisement / sales letter of a seller. Already the buyer has some information on the product or service. He requires further details. It is not as lengthy as an unsolicited enquiry. The questions relate to particular areas of a sale / service. A solicited enquiry may ask for a brochure / bulletin / catalogue or for a clarification of the items mentioned in them.

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Sender’s Add: (Form:)

______________ (Your name)

______________ (Your address)

__________________

Date __________ (date of writing letter)

To,

__________ (employee’s name)

__________ (employee’s address)

__________

__________

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Date __________ (date of writing letter)

Dear Mr. /Ms_________,

_____________________________________

____________________________________________

____________________________________________

____________________________________________

Yours Sincerely,______________ (Your name)

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When you write a routine letter of inquiry, you can follow these guidelines:

Write clearly and precisely what you want — a catalogue, price list, quotation, sample, general information, etc.

Do not mention the price limit at which you want to buy a particular product. If you do so, the supplier may raise the quotation to the limit you state.

Try to keep your inquiry clear and concise as far as possible.

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Page 12: Payal ...kyada letters of inquiry

Myako Departmental Store

305 Youngman Road

Ottawa, Ontario

(301) 321-5845

[email protected]

20 August, 2014

Reliance Electric Company

579 Lake Center Drive

Upper Marlboro, MD 20773

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Dear Sir/Madam

I have a large departmental store in Ottawa and I am interested in the electric hair dryers you have advertised in the Daily Mirror.

Please send me a copy of your illustrated catalogue and price list. As I need this product urgently, I would appreciate for an early reply.

Thank you.

Yours sincerely,

William Smith

Purchase ManagerMarch 11, 2017 13Payal Kyada

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Reliance Electric Company

579 Lake Center Drive

Upper Marlboro, MD 20773

Phone: (301) 321-5248

E-mail: [email protected]

21 August, 2014

Myako Departmental Store

305 Youngman Road

Ottawa, Ontario

March 11, 2017 14Payal Kyada

Page 15: Payal ...kyada letters of inquiry

Dear Mr. William

Thank you for your letter inquiring about electric hair dryers. I am happy to enclose a copy of our latest illustrated catalogue and price list.

You may have shown your interest in our latest electric hair dryer, the RX55 model. This specially designed model is easier to use and gives more comfort than earlier models. You will find detailed information of our terms in the price list page of the catalogue.

March 11, 2017 15Payal Kyada

Page 16: Payal ...kyada letters of inquiry

Your consideration to place a trial order to test the efficiency of the product would be highly appreciated. We assure you of our best services and shall deliver the products within a fortnight of the receipt of your order.

If you have any question please contact me on 2356987.

Thank You.

Yours sincerely

Jennifer Gomez

Sales Manager

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