Paul J DowdPhoenix Copper limited

Progressing HSE&C in a Large Corporation

Building an Integrated Culture of SuccessVISIONVISIONVALUESVALUES

PLANNINGPLANNING

RESOURCESRESOURCES

TRAININGTRAINING SKILLSSKILLS

LEADERSHIPLEADERSHIP

MANAGEMENTMANAGEMENT

Change Management – Initiative Implementation

Executive Management MotivationsFor Change

• “Need to be seen to be doing something that is perceived to be different”,

• “Heard from a colleague that this is the new” ‘silver bullet’,

• “Want to solve specific (short term) problem”, • “Desperately seeking help”!• “Essential for the sustainable growth of the

organisation and the appropriate development & safety of our people”

Integration of Initiatives

Clear & Integrated Components of the Business Plan

• Latest management trend or fad • Constantly assess the perceived value of initiatives• Sustainable success in HSE&C

• engagement of the workforce • integration of the initiatives into the primary business drivers

• No commitment unless employees convinced initiatives are appropriate

• HSE&C initiatives fully integrated into all aspects of the business

Change is difficult

“There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things.For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new”

Niccolo Machiavelli 1469 - 1527

Sustainable Success Criteria

Passion

Commitment

Science

The Three Pillars of Effectiveness

The Three Pillars of EffectivenessThe Three Pillars of Effectiveness

• Passion is, & must be infectious• Nothing succeeds nor is it

sustainable without Passion• Passion for a “cause” is seen to

be a “worthy cause” • Vibrancy & consistency of

message• Burning desire for continuous

improvement

• Science provides the intellect for success

• Science provides a rational base for decisions & problem solving

• Science links performance to Finance

• Science is objective & comparative for option selection

• Science is prerequisite to success & counteracts technological hazards

• Commitment is people taking responsibility - at all levels

• Commitment is ALL about Leadership - at all levelsat all levels

• Commitment is constantconstant, consistentconsistent & coordinatedcoordinated

• Commitment MUST MUST be visible visible

CommitmentA. LeadershipB. PersistencyC. ConsistencyD. VisibilityE. Communications

Three Pillars – Components for HSE&C

SCIENCEA.Risk ManagementB.BehavioralC.Observational D.Systems & ProcessesE.Advanced

PASSIONA. MotivationalB. InspirationalC. Personalize/HumanizeD. Carry & share ImagesE. Vibrancy of message

What is Measured is ManagedWhat is Measured is Managed

5

4

3

2

1

BA C D E0

Overall:-5

4

3

2

1

BA C D E0

Overall:-5

4

3

2

1

BA C D E0

Overall:-

A. MotivationalB. InspirationalC. Personalize/HumanizeD. Carry & share ImagesE. Vibrancy of message

A. Risk ManagementB. BehavioralC. Observational D. Systems & ProcessesE. Advanced

A. LeadershipB. PersistencyC. ConsistencyD. VisibilityE. Communications

Three Pillars as Performance MeasureThree Pillars as Performance MeasurePASSIONPASSION SCIENCESCIENCE COMMITMENTCOMMITMENT

Three Pillars as Performance MeasureThree Pillars as Performance MeasurePASSIONPASSION SCIENCESCIENCE COMMITMENTCOMMITMENT

A. MotivationalB. InspirationalC. Personalize/HumanizeD. Carry & share ImagesE. Vibrancy of message

A. LeadershipB. PersistencyC. ConsistencyD. VisibilityE. Communications

5

4

3

2

1

BA C D E0

Overall:- 2.25

4

3

2

1

BA C D E0

Overall:- 3.25

4

3

2

1

BA C D E0

Overall:- 3.6

A. Risk ManagementB. BehavioralC. Observational D. Systems & ProcessesE. Advanced

A. Risk ManagementB. BehavioralC. Observational D. Systems & ProcessesE. Advanced

Three Pillars

SCIENCE

Program Inter-Relationship

RiskRiskManagementManagementFrameworkFrameworkProcessesProcesses

&Tools&Tools

RiskRiskManagementManagementFrameworkFrameworkProcessesProcesses

&Tools&ToolsMonitoringMonitoring

ManagementManagementSystemSystem

MonitoringMonitoringManagementManagement

SystemSystemCrisis Crisis

ManagementManagementCrisis Crisis

ManagementManagement

HSE&CHSE&CProgramProgramHSE&CHSE&C

ProgramProgram

ContinuousContinuousImprovementImprovement

Management of Hazards and RiskProactiveProactiveControlsControls

ReactiveReactiveControlsControls

STANDARDSSTANDARDSReduction &

Mitigation

PERFORMANCEPERFORMANCEASSESS’T IMSASSESS’T IMS

HAZARDSHAZARDS

HAZARDSHAZARDS

HAZARDSHAZARDS

OUTCOMESOUTCOMES

OUTCOMESOUTCOMES

OUTCOMESOUTCOMES

STANDARDSSTANDARDSPrevention &Elimination

CRISISCRISISMANAGEMENTMANAGEMENT

People,People,Processes,Processes,

Plant &Plant &ReputationReputation

“CONTROLS” include the STANDARDS developed to Manage the HAZARD

CONFORMANCEMONITORED &

MEASURED

A. Motivational

B. Inspirational

C. Personalize/Humanize

D. Carry & share Images

E. Vibrancy of message

Three Pillars

PASSION

Leadership & Management

Too few are strong leaders and managers; too many are strong

managers but weak leaders. Critical to blend management (controlling

and problem solving) with leadershipleadership (motivating and motivating and

inspiringinspiring).John Kotter

Management – a Privilege & a Responsibility

Those workers want to know how much you care before they care how much you

know.

- A manufacturer of farm equipment in Iowa

Diagram of a Typical “People Interaction”Building a Sustainable Safe Culture of Success

CultureCulture is formed through the reinforcement of reinforcement of behaviors behaviors that the LeadershipLeadership believe is valuedvalued and

importantimportant

A. Leadership

B. Persistency

C. Consistency

D. Visibility

E. Communications

Three Pillars

Commitment

Leadership & Management

Too few are strong leadersleaders and managersmanagers; too many are strong

managersmanagers but weak leadersleaders. Critical to blend managementmanagement (controlling

and problem solving) with leadershipleadership (motivating and

inspiring).John Kotter

Leadership is the demonstration of your valuesvalues in pursuit of something you believe in.

Bill Sternbergh

Leadership

People will always attempt to achieve what their Leaders value.

If the Leader values production - people will attempt to achieve the production goals set by the Leader.

If the Leader values safety - people will attempt to achieve safety within the production goals set by the Leader.

Building an Integrated Culture of Success

VISIONVISIONVALUESVALUES

PLANNINGPLANNING

RESOURCESRESOURCES

TRAININGTRAINING SKILLSSKILLS

LEADERSHIPLEADERSHIP

MANAGEMENTMANAGEMENT