patricia henry resume 2
TRANSCRIPT
Patricia Henry 4900 Lighthouse Circle Coconut Creek, FL 33063
954‐661‐4862 [email protected]
To obtain a posi堆�on of Health Assistant where my understanding of advanced medical processes and
excellent skills in administra堆�on will help the opera堆�ons of the healthcare facility
SKILLS ● Excellent Customer Service ● Front\Back Office Du堆�es ● Pa堆�ent‐focused Care ● Urinalysis ● EKG; Vital Signs ● Data Entry; Pa堆�ent Char堆�ng
● OSHA/HIPPA Knowledge ● Medical Terminology ● Injec堆�ons ● MS Office/Internet ● General Office Du堆�es
EDUCATION Florida Career College 02/2016‐11/2016 Medical assistant technician Ashworth College 07/2000‐06/2005 Business administration
EXPERIENCE Sea Blue Neurology Center 09/2016‐11/2016 Medical Assistant
● Welcomed and greeted all pa堆�ents and visitors, in person or over the phone ● Responsible for keeping the recep堆�on area clean and organized ● Registered new pa堆�ents and updated exis堆�ng pa堆�ent demographics by collec堆�ng detailed
pa堆�ent informa堆�on including personal and financial informa堆�on ● Responded to inquiries by pa堆�ents, prospec堆�ve pa堆�ents, and visitors in a courteous manner ● Kept medical office supplies adequately stocked
7‐11, INC. 05/1986‐11/2004 Store Manager
● Delivered excellent customer service by gree堆�ng and assis堆�ng each customer. ● Addressed customer inquiries and resolved complaints. ● Completed weekly schedules according to payroll policies. ● Trained staff to deliver outstanding customer service. ● Worked closely with the district manager to formulate and build the store brand. ● Stocked and restocked inventory when shipments were received. ● Completed and balanced daily end of day paperwork; Managed cash transac堆�on and Banking ● Hired and trained new employees to meet store needs