patient-centered medical home (pcmh)

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Pa#entCentered Medical Home (PCMH) Wednesday, June 25, 2014 Disclaimer: Nothing that we are sharing is intended as legally binding or prescrip7ve advice. This presenta7on is a synthesis of publically available informa7on and best prac7ces.

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During this Insights webinar we discussed the topic of Patient Centered Medical Home (PCMH). This discussion will take you through the current landscape under the 2011 standards and also provide an overall look as a nation provides insight into states that are comprised of more Public PCMH status, as opposed to Private PCMH status.

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Page 1: Patient-Centered Medical Home (PCMH)

Pa#ent-­‐Centered  Medical  Home  (PCMH)  Wednesday,  June  25,  2014  

Disclaimer:  Nothing  that  we  are  sharing  is  intended  as  legally  binding  or  prescrip7ve  advice.  This  presenta7on  is  a  synthesis  of  publically  available  informa7on  and  best  prac7ces.  

Page 2: Patient-Centered Medical Home (PCMH)

•  Provide  updated  informa0on  on  current  landscape  and  recent  changes  

•  Build  on  January  2014  Insights  webinar  -­‐“PCMH  Overview”    

•  Summary  of  NCQA  2014  Standards  

•  Present  advantages  of  vendor  pre-­‐valida0on,  mul0-­‐site  applica0ons,  alignment  of  measures  

PCMH  -­‐  Update  

Page 3: Patient-Centered Medical Home (PCMH)

Medical  Home  Recogni0on  •  NCQA  

–  Pa0ent-­‐Centered  Medical  Home  2011  and  Proposed  2014  Standards    •  AAAHC  

–  2011  Medical  Home  Standards    •  Joint  Commission  Primary  Care  Medical  Home  

–  2011  and  2014  Standards  and  Elements  of  Performance    •  URAC  

–  Pa0ent-­‐Centered  Medical  Home  Prac0ce  (PCMH)  Cer0fica0on  Standard  V1.1    

•  Others  –  Private  Insurers,  Employers,  State  En00es  

•  MGMA  January  30,  2014  –  Comparison  of  the  Na0onal  PCMH  Accredita0on    and  Recogni0on  Programs  Report  

Page 4: Patient-Centered Medical Home (PCMH)

Financial  Incen0ves  

Page 5: Patient-Centered Medical Home (PCMH)
Page 6: Patient-Centered Medical Home (PCMH)

NCQA  Vendor  Prevalida0on    

•  Evalua0on  can  result  in  approved  automa0c  credit  scores  transferable  to  eligible  prac0ces  submiWng  for  Recogni0on  

•  Reduced  documenta0on  support,  saving  0me  and  allevia0ng  some  administra0ve  burden  mee0ng  PCMH  survey  requirements  

•  Contact  NCQA  for  current  list  of  prevalida0ons  

Page 7: Patient-Centered Medical Home (PCMH)

Mul0  Site  &  Mul0  Specialty  

•  Op0on  for  3+  prac0ce  sites/specialty  organiza0ons  sharing  EHR  with  standard  policies  and  procedures  

•  Sites  not  required  to  submit  together  or  be  same  specialty  –  Can  organiza0on  sign  one  agreement  to  cover  all  sites/

special0es?      –  Currently  (for  min  3  months),  do  all  prac0ce  sites/special0es  

share,  and  use  EHR  the  same  way,    to  document  pa0ent  care?        

–  Do  all  operate  under  the  same  policies  and  procedures?          •  Complete  same  Survey  Tools  as  individual  applicants  but  

avoid  repea0ng  responses  and  documenta0on  

Page 8: Patient-Centered Medical Home (PCMH)

NCQA  2014  Standards  

•  Retains  strengths  of  earlier  NCQA  standards,  including  alignment  with  Meaningful  Use  Stage  2  

•  What’s  new:  –  Integra0on  of  behavioral  health  –  Care  management  focus  on  high-­‐need  popula0ons  –  Enhanced  emphasis  on  team-­‐based  care  

– Alignment  of  improvement  efforts  with  the  triple  aim  –  Sustained  transforma0on  

Page 9: Patient-Centered Medical Home (PCMH)

NCQA  Dates:  New  PCMH  Version  and  Re0rement  of  PCMH  2011  

•  March  24,  2014  -­‐  New  Version  survey  tools  made  available  

•  June  30,  2014  -­‐  last  date  to  purchase  PMCH  2011  survey  tools  •  December  31,  2014  -­‐  suggested  last  date  to  submit  PCMH  

2011  corporate  survey  tools  for  mul0-­‐site  submission  

•  Submit  either  PCMH  2011  or  New  Version  between  March  24,  2014-­‐  March  31,  2015  

•  Pa0ent-­‐Centered  Medical  Home  (PCMH)  2011  standards  with  NCQA’s  Pa0ent-­‐Centered  Medical  Home  (PCMH)  2014  standards  iden0fies  same  or  similar  items  and  calls  out  differences  when  they  exist  

Page 10: Patient-Centered Medical Home (PCMH)

NCQA  2014  Standards  &  Stage  2  MU  

#1  Pa0ent  Centered  Access  –  Element  A:  Pa0ent-­‐Centered  Appointment  Access    –  Element  B:  24/7  Access  to  Clinical  Advice    –  Element  C:  Electronic  Access    

#2  Team  Based  Care  –  Element  A:  Con0nuity    –  Element  B:  Medical  Home  Responsibili0es    –  Element  C:  Culturally  and  Linguis0cally  Appropriate  Services  

–  Element  D:  The  Prac0ce  Team    

Page 11: Patient-Centered Medical Home (PCMH)

NCQA  2014  Standards  &  Stage  2  MU  

#3  Popula0on  Health  Management  – Element  A:  Pa0ent  Informa0on  

– Element  B:  Clinical  Data  – Element  C:  Comprehensive  Health  Assessment  – Element  D:  Use  Data  for  Popula0on  Management  

– Element  E:  Implement  Evidence-­‐Based  Decision  Support  

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NCQA  2014  Standards  &  Stage  2  MU  

#4  Care  Management  &  Support  – Element  A:  Iden0fy  Pa0ents  for  Care  Management  

– Element  B:  Care  Planning  and  Self-­‐Care  Support  – Element  C:  Medica0on  Management    – Element  D:  Use  Electronic  Prescribing  

– Element  E:  Support  Self-­‐  Care  and  Shared  Decision  Making    

Page 13: Patient-Centered Medical Home (PCMH)

NCQA  2014  Standards  &  Stage  2  MU  

#5  Care  Coordina0on  &  Care  Transi0ons  –  Element  A:  Test  Tracking  and  Follow-­‐Up    –  Element  B:  Referral  Tracking  and  Follow-­‐Up    –  Element  C:  Coordinate  Care  Transi0ons  

#  6  Performance  Measurement  &  Quality  Improvement  –  Element  A:  Measure  Clinical  Quality  Performance    –  Element  B:  Measure  Resource  Use  and  Care  Coordina0on  –  Element  C:  Measure  Pa0ent/Family  Experience  –  Element  D:  Implement  Con0nuous  Quality  Improvement  –  Element  F:  Report  Performance  –  Element  G:  Use  Cer0fied  EHR  Technology    

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NCQA  Training  Introduc0on  to  PCMH:  Founda0onal  Concepts  of  the  Medical  Home  August  19  -­‐20,  2014  |    Washington,  DC  

New!  Advanced  PCMH  2014  August  21  |  Washington,  DC  

Intro  to  PCMH:  Founda0onal  Concepts  of  the  Medical  Home-­‐  NEW  Updated  2014  September  30-­‐  October  1  |  CharloNe,  NC  

Advanced  PCMH  2014:  Mastering  the  Medical  Home  Transforma0on  October  2  |  CharloNe,  NC  

Introduc0on  to  Pa0ent-­‐Centered  Specialty  Prac0ces  October  22  |  Washington,  DC  

Introduc0on  to  PCMH:  Founda0onal  Concepts  of  Medical  Home  -­‐  NEW  Updated  2014  November  18  –  November  19  |  San  Francisco,  CA  

Advanced  Topics  in  PCMH  -­‐  NEW  Updated  2014  Product  November  20  |  San  Francisco,  CA  

Page 15: Patient-Centered Medical Home (PCMH)

What’s  Next?  

July  9,  2014  –  

Data  Conversion  and  Database  Merges