pathways to work 2013
DESCRIPTION
Pathways to Work 2013. Joint Committee on Jobs, Enterprise and Innovation 8 October 2013. Today’s Agenda. Pathways To Work 2012 (PTW) PTW 2013. In 2011 state provision for people who became unemployed was fragmented, complex and ineffective…. Re-start payment. Take-off payment. - PowerPoint PPT PresentationTRANSCRIPT
Pathwaysto
Work2013
Joint Committee on Jobs, Enterprise and Innovation
8 October 2013
1. Pathways To Work 2012 (PTW)
2. PTW 2013
Today’s Agenda
3
CommencePayment
Advise CWS
Refer to FÁS
Cease payment of BASI
Apply for rent supplements etc.
Refer toTraining
CESExternal job.
Jobs club
Make CE/Training payments
Advise DSP
Take-off payment
Cease payment at scheme end
Advise DSP
Re-start paymentTake details Make appt.
Refer to CWS
Take details
CommencePayment of
BASI
Take detailsMake
appointment
3 sets of interfaces X 3 sets of records X 3 sets of payments X 50+ options =complexity, duplication, frustration and sub-optimal outcomes for customers
In 2011 state provision for people who became unemployed was fragmented, complex and ineffective…
Our approach to change was informed by a number of key reports...
4
• Report of the Employment Task Force (Wim Kok) November 2003 – Focus on ALMP
• OECD Report: ‘Activation policies in Ireland’ January 2009 – Focus on activation and service integration.
• ICTU: Job Creation and Protection Plan May 2009 – Training and career counselling for unemployed
• NYCI Report: ‘Creating a future for young jobseekers’ March 2011 – Service Integration and activation.
• Government decision to establish a National Employment and Entitlements Service March 2011
• NESC Report: ‘Unemployment and Active Labour Market Policies:2011- 2015
5
Functional Experts
InvestigationEmployment
GuidanceSpecial Needs
Integ
rated V
iew o
f Cu
stom
er
Case Management
Functional experts brought in as
necessaryClient provided with appropriate income,
employment and personal development
supports
ClientAccesses Services
Client is registered for
service. Profile data captured
Intreo staffassess needs.
Helps client to develop/monitor
personal progression plan.
ImmediateNeeds
Referral toPersonal Development
Job Placement
Outcomes
Mul
tiple
Acc
ess
Cha
nnel
s
Access
And was based on developing a new service model …
Register for service and commit to participate in activation?
Demonstrate Bona-Fides?
Commence Payment
Retain Payment
Y
Y
Y
NMove to reduced payment
N
Recommit and demonstrate Bona-Fides?
Y PaymentRestored
Move to minimum payment rate
N
…that links payment of benefits to participation in activation programmes…
In developing this approach the focus was on early engagement with jobseekers to stem the increase in long term unemployment
Flows into long-term unemployment
PTW 2012 endorsed this approach….
“Put simply, no-one who loses his/her job should be allowed to drift, with
no support, into long term unemployment. “
Pathways to Work Paragraph 4, page 7.
PTW 2012 Key Elements/Actions…
• The development and roll-out of new service processes for jobseekers – INTREO:– Integrated employment and income support services – ‘one-stop-shop’– Integrated welfare decisions – to speed up the decision process– Profiling to inform and prioritise the activation process– Group Engagement to initiate activation– Implementation of personal progression planning as part of a 1-2-1 case management
process– ‘Contract’ of rights and responsibilities– Implementation of a penalty rate regime
• The development/implementation of new jobseeker and employer offers (JobBridge, TÚS, JobsPlus)
• Intensified employer engagement activity. • Development and specification of contracted service delivery options• Significant organisation mergers and integration (2,000 + staff)
10
The delivery of these elements/actions requires significant organisation and service development
• Transfer of functions (2011 - 2012)– The gathering together of all of the relevant functions within one
organisation
• Integration of services (2012 – 2013)– The merger of services into one ‘united’ organisation – The reorganisation of work and people to improve efficiency and
effectiveness of delivery of current services. (e.g. BSCF)
• Service Development (2012 and ongoing)– The development and implementation of the new service model– New IT systems and operational/resource models– New activities for the organisation, new roles for people.
1. Pathways To Work 2012 (PTW)
2. PTW 2013
Today’s Agenda
PTW 2013 is a response to experience and developments during 2012/13• Persistence of long-term unemployment
• Emergence of jobless households as an issue to be addressed
• EU wide commitment to respond to youth unemployment
Addressing long-term unemployment is a key challenge facing our state…
And our individual citizens…A person’s prospects of finding work diminish rapidly once they pass the 12 month threshold
The more entrenched long-term unemployment becomes the more difficult the challenge of economic recovery
Accordingly PTW 2013 seeks to “augment” PTW 2012 to increase focus on long-term unemployment
• Greater engagement with/More attractive incentives for employers
• Greater engagement of third parties in delivery of activation services - JobPath
• Rollout of the Youth Guarantee
• Focus on long term unemployed
• More activation and training scheme places for long-term unemployed people
• Faster roll-out of the Intreo service• More effective interplay of tax, welfare and in-work payments
50 Actions – Including….
A revised set of targets has been publishedMeasure/Target 2012 Actual 2013 Target
Performance Improvement on 2012
Move 75,000 long-term unemployed into employment by end 2015.
16,260 20,000 23%
Increase the exit rate of people on the live register for two years or more by 50% (to 40%) by the end of 2015 (New Target)
27% Exit rate target = 31% 15%
Reduce the persistence rate (the rate at which short term unemployed people become long term unemployed) to 25% in 2015. (New Target)
31% 29% 6%
Increase % of vacancies filled with involvement of Department of Social Protection Employment Services to 15% by end 2015
7% 10% 39%
Provide Group Information/Engagement sessions to jobseekers 68,600 85,000 jobseekers 24%
Complete personal profiles of people listed on the live register. 53,800 Profile all clients. 775%
Conduct initial one-to-one guidance interviews with jobseekers 158,000185,000 initial
interviews17%
Fill all additional places on Community Employment, TÚS, Jobbridge and the Local Government Social Employment Scheme (New Target)
N/AFill 10,000 additional places approved in
BudgetNew Target
Roll-out ‘One-Stop-Shop’ intreo offices 1033 new intreo offices
(43 offices in total)330%
Make a range of FÁS, Further Education and Higher Education Programmes available to meet the needs of the long term unemployed (New Target)
N/A
51,000 places available to LTU New Target
Measure/Target 2013 Target End Q2 Target End Q2 Actual Comment
Move 75,000 long-term unemployed at start of 2012 into employment by end 2015.
20,000 9,000 9,485 Ahead of Target
Increase the exit rate of people on the live register for two years or more by 50% (to 40%) by the end of 2015
Exit rate target = 31% 29% 31% Ahead of Target
Reduce the persistence rate (the rate at which short term unemployed people become long term unemployed) to 25%
29% 30% 31% Off target by 3%
Increase % of vacancies filled with involvement of Department of Social Protection Employment Services to 15% by end 2015
10% 8% 5.9%6.8% in Q1 2013 per QNHS. Rose
from 6.3% in Q4 2012. Fell back in Q2.
Provide Group Information/ Engagement sessions to jobseekers
85,000 jobseekers 42,500 62,300 Ahead of Target
Complete personal profiles of people listed on the live register.
Profile all clients. 95,000 109,066 Ahead of Target
Conduct initial one-to-one guidance interviews with jobseekers
185,000 initial interviews
90,000 83,000 Number of update interviews
78,700
Fill all additional places on Community Employment, TÚS, Jobbridge and the Local Government Social Employment Scheme
Fill 10,000 additional places approved in
Budget3,000
9,244 (starts on all schemes
2013)
Net Increase = 1,100
Behind target but progress being made with new GateWay scheme
and expansion in CE places
Roll-out ‘One-Stop-Shop’ intreo offices 33 new Intreo offices
(43 offices in total)10
(20 total)2
17 Offices handed over as at Sept. Still scheduled for 43 by year end
Make a range of FÁS, Further Education and Higher Education Programmes available to meet the needs of the long term unemployed
51,000 places available to long term unemployed
N/A N/AMomentum on track with 3,700
starts to the end of Q2.
PathWays to Work Performance Report Q 2 2013