passport to partnership information & procedures manual

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Passport to Partnership Information & Procedures Manual CUMBRIA & LANCASHIRE HEALTH LIBRARIES Whitehaven Kendal Barrow in Furness Lancaster Carlisle Blackburn Burnley Blackpool Preston Chorley Penrith Ambleside

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Passport to Partnership Information & Procedures Manual

CUMBRIA & LANCASHIRE HEALTH LIBRARIES

Whitehaven

Kendal

Barrow in Furness Lancaster

Carlisle

Blackburn

Burnley

Blackpool

Preston Chorley

Penrith

Ambleside

September 2011 2

Introduction This partnership agreement (P2P) between the NHS Health Libraries and Higher Education (HE) institutions in Cumbria and Lancashire enables all the NHS staff working in Cumbria and Lancashire to access the collective health resources of the area. Staff and students of the participating HE institutions are also able to access the resources of all participating libraries.

This scheme

Builds on the existing network of successful partnerships irrespective of geography

Provides opportunities and access across a range of library services

Allows NHS and HE staff and students to access any member library

Allows access to electronic resources where licensing agreements permit

Maximises access to a wealth of resources and specialist collections

Supports health information needs across Cumbria & Lancashire This agreement means that providing you are a member of your ‘home’ NHS or HE library, you are able to visit and/or join any of the others and use their resources.

NB Refer to individual libraries for actual services offered

September 2011 3

Conditions of Use

To help the scheme operate at maximum potential for all, we ask that users and partners adhere to the following:

The passport scheme is only open to NHS Health & Social Care and HE staff and students of affiliated organisations.

Only users registered at their ‘home’ library will be entitled to participate in this scheme. Individual’s membership must be free of any outstanding charges or loan stops, for the library to grant permission for additional borrowing rights through P2P.

P2P requests that members abide by the standard conditions of use within any library visited through the passport scheme.

Participating libraries reserve the right to refuse entry to any library, or membership of the scheme to anyone disregarding the conditions of use or causing inconvenience to others.

Membership of the scheme will be valid until 31 August of the year joined. Individuals will have to re-register each year

Registration procedure:

Visiting Library: Individual presents a valid NHS or HE identity card on arrival. Library staff telephone home library to confirm eligibility (i.e. that they are a registered library user). User then completes an in-house registration form if required. Staff record appropriate details on the statistics form.

Home Library: On receiving telephone call from visiting library check that

reader is registered. If not, then a registration form (see page 5) must be completed at the visited library and a copy sent to the home library. Staff record appropriate details on the statistics form.

September 2011 4

Services: Loans

Once registered at the home library, members can visit any of the participating libraries and borrow up to three books at any one time. The host library may restrict the range of materials available such as short or restricted loan items, or material heavily in demand. Certain libraries may offer a reference only service.

Computer access

This is dependent upon institutional licensing agreements and local terms and conditions.

Services Not Available The following services are not available from P2P partner libraries

Inter-library loans Document Requests Literature Searching

Returning books

Members may be able to return borrowed resources via the individual’s home library but it is advisable to check each site for details

Charges

Some services including photocopying may be subject to a fee. All fines and service charges are the responsibility of the individual. In addition, participating libraries may exchange relevant information where appropriate.

September 2011 5

CUMBRIA & LANCASHIRE HEALTH LIBRARIES PASSPORT SCHEME APPLICATION FORM 1st September 2011 - 31st August 2012

Please complete this form and hand it to the library staff

Please complete in BLOCK CAPITALS SURNAME ……………………………… FIRST NAME(S) …………………………… TITLE ……………… HOME ORGANISATION …………………………………………. LIBRARY CARD NUMBER (HOME LIBRARY) …………………………………………… I agree to abide by the rules and regulations of any P2P library I visit, including paying any fines or other charges I incur. APPLICANT’S SIGNATURE ……………………………………. DATE ……………… In accordance with the Data Protection Act 1998, P2P will only use this information for the monitoring and efficient delivery of library services, The participating organisations will not pass information onto any third party.

This part to be retained by the home library

----------------------------------------------------------------------------------------------------

This part to be retained by the P2P library

Passport Membership Voucher 1st September 2011 - 31st August 2012

TITLE ……………….. NHS STAFF H.E. STAFF/STUDENTS

SURNAME …………………………………………FIRST NAME ............................................. HOME INSTITUTION ……………………………………………………………….……………... HOME LIBRARY CARD NUMBER ……………………………………………………………... AUTHORISING LIBRARY STAFF NAME …………………………………………… SIGNATURE ………………………… DATE ……………………….. EXPIRY DATE 31ST AUGUST 2012

September 2011 6

PARTICIPATING ORGANISATIONS Page

Blackpool Teaching Hospitals NHS Foundation Trust (BTFT) o Blackpool Victoria Hospital 8

Calderstones NHS Foundation Trust , Clitheroe (CT) 9

East Lancashire Hospitals NHS Foundation Trust (ELHT) o Blackburn Royal Infirmary 10 o Burnley General Hospital 11

East Lancashire PCTs Library, Accrington (ELPCT) 12

Lancashire Care NHS Foundation Trust, Preston (LCT) 13

Lancashire Teaching Hospitals NHS Foundation Trust (LTHT) o Chorley & South Ribble General Hospital 14 o Royal Preston Hospital 15

Lancaster University, Lancaster (LU) 16

North Cumbria University Hospitals NHS Trust (NCUH) o Cumberland Infirmary, Carlisle 17 o West Cumberland Hospital, Whitehaven 18

North West Ambulance Service 19

University of Central Lancashire Library Service (UCLAN) o Burnley 20 o Preston 21

University of Cumbria (UoC) o Carlisle 22 o Lancaster 23

University Hospitals of Morecambe Bay NHS Trust (UHMBT) o Furness General Hospital 24 o Royal Lancaster Infirmary 25 o Westmorland General Hospital 26

NB Alphabetical List by location is on page 28

September 2011 7

LIBRARY DETAILS

September 2011 8

Blackpool Teaching Hospitals Health Library

Name of library Blackpool Teaching Hospitals Health Library

Hospital Site Blackpool Victoria Hospital

Parent Organisation/ Institution

Blackpool Teaching Hospitals NHS Foundation Trust

Address Health Professionals’ Education Centre

Whinney Heys Road Blackpool FY3 8NR

Telephone number 01253 303831

Contact name Debra Thornton

Email address [email protected]

Web Address www.bfwhospitals.nhs.uk/departments/library

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to C&L NHS

Libraries

Databases YES

Internet Access YES

Word Processing YES

Photocopying YES

Opening Hours

Monday - Thursday

8:30am – 6.00pm Closed Weekends &

Bank Holidays

Friday 8:30 – 5:00

September 2011 9

Calderstones NHS Library and Resource Centre

Name of library Calderstones Library and Resource

Centre

Hospital Site Calderstones

Parent Organisation/ Institution Calderstones NHS Trust

Address

Mitton Road Whalley Clitheroe

Lancashire BB7 9PE

Telephone number 01254 821438

Contact name Mrs Elizabeth Stitt

Email address [email protected]

Facilities

Borrowing Rights NO

Reference Access YES Advance Notice Required

Tel No 01254 821438

Return Resources to Other P2P Libraries

NO

Databases YES

Internet Access YES

Word Processing YES

Opening Hours

Monday 8:30 – 4:30 Closed Thursdays, Fridays, Weekends &

Bank Holidays Tuesday 8:30 – 4:30

Wednesday 8:30 – 4:30

Additional Notes

Calderstones library is not open everyday and sickness or annual leave will affect availability. It is a medium secure hospital and therefore restricted. All visitors must be booked through the security gate in advance of their visit and

Calderstones staff will not permit anyone without prior arrangement.

September 2011 10

East Lancashire Hospitals Health Library Service Blackburn Site Library

Name of library Learning Centre Library

Hospital Site Royal Blackburn Hospital

Parent Organisation/ Institution East Lancashire Hospitals NHS Trust

Address

Learning Centre Library Royal Blackburn Hospital

Haslingden Road Blackburn BB2 3HH

Telephone number 01254 734312

Contact name Clare Morton

Email address [email protected]

Web Address (Hospital & WebBLOG)

http://www.elht.nhs.uk http://www.rbhlibrary.blogspot.com

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases NO

Internet Access NO

Word Processing NO

Photocopying YES

Opening Hours

Monday – Thursday 8:30 – 4:30 Closed Weekends &

Bank Holidays Friday 8:30 – 4:00

September 2011 11

East Lancashire Hospitals Health Library Service Burnley Site Library

Name of library Mackenzie Healthcare Library

Hospital Site Burnley General Hospital

Parent Organisation/ Institution East Lancashire Hospitals NHS Trust

Address

Mackenzie Healthcare Library Burnley General Hospital

Casterton Avenue Burnley BB10 2PQ

Telephone number 01282 805078

Contact name Judy Richardson

Email address [email protected]

Web Address http://www.elht.nhs.uk

http://www.rbhlibrary.blogspot.com

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases NO

Internet Access NO

Word Processing NO

Photocopying YES

Opening Hours

Monday - Thursday 8:30 – 4:30 Closed Weekends &

Bank Holidays Friday 8:30 – 4:00

September 2011 12

East Lancashire Primary Care Trusts’ Library

Name of library East Lancashire PCT Library

Hospital Site Eagle Street

Parent Organisation/ Institution NHS East Lancashire

Address 33 Eagle St Accrington Lancashire

Telephone number 01254 356850

Contact name Ms Liz Walton

Email address [email protected]

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases NO

Internet Access NO

Word Processing NO

Photocopying YES

Opening Hours

Monday - Friday 9:00 – 5:00 Closed Weekends &

Bank Holidays

Additional Notes

Please ring to make an appointment, if you are likely to

require assistance during your visit,

September 2011 13

Lancashire Care NHS Trust Library

Name of library Library and Information Service

Hospital Site N/A

Parent Organisation/ Institution Lancashire Care NHS Trust

Address

Library and Information Service Lantern Centre Vicarage Lance

Fulwood Preston PR2 8DY

Telephone number 01772 773510

Contact name Carmel Smith

Email address [email protected]

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases YES

Internet Access YES

Word Processing YES

Opening Hours

Monday - Thursday 9:00 – 5:00 Closed Weekends & Bank Holidays Friday 9:00 – 5:00

Additional Notes

Specialist Collections: Psychiatry, Forensic Psychiatry, Psychology, Eating

Disorders, Schizophrenia, Psychiatric Nursing

September 2011 14

Lancashire Teaching Hospitals Library & Information Service Chorley Site Library

Name of library Chorley

Hospital Site Chorley & South Ribble Hospital

Parent Organisation/ Institution Lancashire Teaching Hospitals NHS

Foundation Trust

Address

Library, Education Centre Chorley Hospital

Euxton Lane Chorley PR7 1PP

Telephone number 01257 245606/7

Contact name Amy Harrison

Email address [email protected]

Web Address www.lancsteachinghospitals.nhs.uk

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases NO

Internet Access NO

Word Processing NO

Photocopying YES

Opening Hours

Monday 9:00 – 5:00

Closed Weekends & Bank Holidays

Tuesday 9:00 – 5:00

Wednesday 9:00 – 5:00

Thursday 9:00 – 5:00

Friday 9:00 – 5:00

September 2011 15

Lancashire Teaching Hospitals Library & Information Service

Royal Preston Site Library

Name of library Royal Preston

Hospital Site Royal Preston Hospital

Parent Organisation/ Institution Lancashire Teaching Hospitals NHS

Foundation Trust

Address

Library and Information Service Education Centre

Royal Preston Hospital Sharoe Green Lane Preston PR2 9HT

Telephone number 01772 522763

Contact name Jeanine Fielding

Email address [email protected]

Web Address www.lancashireteachinghospitals.nhs.uk

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases NO

Internet Access NO

Word Processing NO

Photocopying YES

Opening Hours

Monday - Tuesday 9:00 – 7:00

Closed Weekends & Bank Holidays

Wednesday 9:00 – 5:00

Thursday 9:00 – 7:00

Friday 9:00 – 5:00

September 2011 16

Lancaster University Library

Name of library Lancaster University Library

Campus Lancaster

Parent Organisation/ Institution Lancaster University

Address Bailrigg

Lancaster LA1 4YH

Telephone number 01524 592545

Contact name Jenny Brine

Lynne Pickles

Email address [email protected]

[email protected]

Web Address www.libweb.lancs.ac.uk

Facilities

Borrowing Rights YES NHS Staff Only

Reference Access YES

Return Resources to Other P2P Libraries

NO

Databases YES In library only

Internet Access NO

Word Processing NO

Photocopying YES

Opening Hours

Monday - Tuesday 8.45 – 24.00 Full details of opening hours with full service and vacation opening times are available at.

www.libweb.lancs.ac.uk

Wednesday 9.30 – 24:00

Thursday - Friday 8:45 – 24:00

Saturday 10.00 – 18.00

Sunday 10.00 – 21.00

September 2011 17

North Cumbria Library and Knowledge Services Carlisle Site Library

Name of library Carlisle (CIC)

Hospital Site Cumberland Infirmary

Parent Organisation/ Institution North Cumbria University Hospitals

NHS Trust

Address Cumberland Infirmary

Newtown Road Carlisle CA2 7HY

Telephone number 01228 814879

Contact name Mr Stephen Graham

Email address [email protected]

Web Address www.ncumbria.nhs.uk/library

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases YES

Internet Access YES

Word Processing YES

Opening Hours

Monday - Thursday 8:45 – 5:00 Closed Weekends & Bank Holidays Friday 8:45 – 4:30

September 2011 18

North Cumbria Library and Knowledge Services Whitehaven Site Library

Name of library Whitehaven (WCH)

Hospital Site West Cumberland Hospital

Parent Organisation/ Institution North Cumbria University Hospitals

NHS Trust

Address

Education Centre Library West Cumberland Hospital

Homewood, Hensingham, Whitehaven

Cumbria CA28 8JG

Telephone number 01946 523826

Contact name Mr Stephen Graham

Email address [email protected]

Web Address www.ncumbria.nhs.uk/library

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to UoC & NHS

Libraries

Databases YES

Internet Access YES

Word Processing YES

Opening Hours

Monday – Thursday 8:45 – 5:00 Closed Weekends & Bank Holidays Friday 8:45 – 4:30

September 2011 19

North West Ambulance Service

Name of library NWAS Library and Information Service

Hospital N/A

Parent Organisation/ Institution North West Ambulance Service

Address N/A

Telephone number 07747 456736

Contact name Matt Holland

Email address [email protected]

Alternative contact details [email protected] Tel: 01204 498400

Web Address http://nwaslibrary.blogspot.com

Additional Notes The library service provided for North West Ambulance staff is an online

service and no physical library resources are available. Please contact Matt Holland for further details.

September 2011 20

University of Central Lancashire Burnley Site

Name of library Burnley

Hospital Burnley General Hospital

Parent Organisation/ Institution University of Central Lancashire

Address The Library University of Central Lancashire

Education Centre Burnley General Hospital

Casterton Avenue Burnley BB10 2PQ

Telephone number 01282 474699

Contact name Mike Hargreaves

Email address [email protected]

Web Address www.uclan.ac.uk

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES UCLAN Libraries Only

Databases NO

Internet Access NO

Word Processing NO

Opening Hours

Monday -Thursday 8:45 – 4:30 Closed Weekends & Bank Holidays Friday 8:45 – 4:00

September 2011 21

University of Central Lancashire Preston Site Library

Name of library Preston

Parent Organisation/ Institution University of Central Lancashire

Address

University of Central Lancashire LLRS

Preston PR1 2HE

Telephone number 01772 892106

Contact name Kate Coulling

Email address [email protected]

Web Address www.uclan.ac.uk

Facilities

Borrowing Rights NO

Reference Access YES Advance notice required Tel No. 01772 892284

Return Resources to Other P2P Libraries

NO

Databases NO

Internet Access NO

Word Processing NO

Opening Hours

Monday - Friday 9:45 – 5:00 Closed Weekends &

Bank Holidays www.uclan.ac.uk

September 2011 22

University of Cumbria Fusehill Street Campus Library

Name of library Fusehill Street Campus Library

Campus Carlisle

Parent Organisation/ Institution University of Cumbria

Address Fusehill St

Carlisle Cumbria CA1 2HH

Telephone number 01228 616218

Contact name Trudy Perkiss

Email address [email protected]

Web Address www.cumbria.ac.uk/lis

Facilities

Borrowing Rights YES NHS Staff Only

Reference Access YES

Return Resources to Other P2P Libraries

YES Only To Barrow &

Whitehaven NHS Libraries

Databases NO

Internet Access NO

Word Processing NO

Photocopying YES

Additional Notes

Please see website www.cumbria.ac.uk/liss for full details of opening times and other campus libraries at Ambleside & Penrith. These campuses do not

run health related courses so the stock may not be relevant.

September 2011 23

University of Cumbria, Lancaster Campus Library

Name of library Lancaster Campus Library

Campus Lancaster

Parent Organisation/ Institution University of Cumbria

Address Bowerham Road

Lancaster Lancashire LA1 3JD

Telephone number 01524 384243

Contact name Graham Shields

Email address [email protected]

Web Address www.cumbria.ac.uk/liss

Facilities

Borrowing Rights YES NHS Staff Only

Reference Access YES

Return Resources to Other P2P Libraries

YES Only To Barrow & Whitehaven NHS

Libraries

Databases NO

Internet Access NO

Word Processing NO

Photocopying YES

Additional Notes

Please see website www.cumbria.ac.uk/liss for full details of opening times and other campus libraries at Ambleside & Penrith. These campuses do not

run health related courses so the stock may not be relevant.

September 2011 24

University Hospitals of Morecambe Bay Library & Knowledge Service

Barrow Site Library

Name of library Barrow

Hospital Site Furness General Hospital

Parent Organisation/ Institution University Hospitals of Morecambe

Bay NHS Trust

Address

Library and Knowledge Service Education Centre

University Hospitals of Morecambe Bay NHS Trust

Furness General Hospital Dalton Lane

Barrow in Furness Cumbria LA14 4LF

Telephone number 01229 491297/4447

Contact name Joanne Shawcross/ Frances Sim

Email address [email protected]

Web Address www.mbht.nhs.uk

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to UoC & NHS

Libraries

Databases NO

Internet Access YES

Word Processing NO

Photocopying YES

Opening Hours

Monday - Friday 9.00 – 5.00 Closed Weekends &

Bank Holidays

September 2011 25

University Hospitals of Morecambe Bay

Library & Knowledge Service Lancaster Site Library

Name of library Lancaster

Hospital Site Royal Lancaster Infirmary

Parent Organisation/ Institution University Hospitals of Morecambe

Bay NHS Trust

Address

Library and Knowledge Service Education Centre

University Hospitals of Morecambe Bay NHS Trust

Royal Lancaster Infirmary Ashton Road

Lancaster LA1 4RR

Telephone number 01524 516021

Contact name Mike Newall

Email address [email protected]

Web Address http://www.mbht.nhs.uk

Facilities

Borrowing Rights YES

Reference Access YES

Return Resources to Other P2P Libraries

YES Only to NHS Libraries

Databases NO

Internet Access YES

Word Processing NO

Photocopying YES

Opening Hours

Monday - Friday 9:00 – 5:00 Closed Weekends &

Bank Holidays

September 2011 26

University Hospitals of Morecambe Bay

Library & Knowledge Service Kendal Site Library

Name of library Kendal

Hospital Site Westmorland General Hospital

Parent Organisation/ Institution University Hospitals of Morecambe

Bay NHS Trust

Address

Library and Knowledge Service Education Centre

University Hospitals of Morecambe Bay NHS Trust

Westmorland General Hospital Burton Road

Kendal, Cumbria LA9 7RG

Telephone number 01524 516021

Contact name N/A

Email address [email protected]

Web Address http://www.mbht.nhs.uk

Additional Notes

Please contact either Barrow or Lancaster regarding resource availability and to make an appointment with a member of staff

September 2011 27

Statistics Collection Form Please fill this form in each time you have an enquiry, which involves you referring people to any of the libraries in the partnership. We need to register enquiries for evaluation purposes. Please photocopy this page as required

Date Referral

Library which user

is referred to

Visit

Library from which

visitor was sent

Number of

visitors

Comments e.g. nature of enquiry, how found out about the scheme

September 2011 28

Alphabetical list of Organisation by Location

Page Accrington

East Lancashire Primary Care Trusts 12 Barrow-in-Furness

University Hospitals of Morecambe Bay NHS Trust 24 Blackpool

Blackpool Teaching Hospitals NHS Foundation Trust 8 Blackburn

East Lancashire Hospitals NHS Foundation Trust 10 Burnley

East Lancashire Hospitals NHS Foundation Trust 11

University of Central Lancashire 20 Carlisle

North Cumbria Acute NHS Hospitals Trust 17

University of Cumbria 22 Chorley

Lancashire Teaching Hospitals NHS Foundation Trust 14 Clitheroe

Calderstones NHS Foundation Trust 9 Kendal

University Hospitals of Morecambe Bay NHS Trust 26 Lancaster

University of Cumbria 23

Lancaster University 16

University Hospitals of Morecambe Bay NHS Trust 25

September 2011 29

Page Preston

Lancashire Care NHS Foundation Trust, 13

Lancashire Teaching Hospitals NHS Foundation Trust 15

University of Central Lancashire 21 Whitehaven

North Cumbria Acute NHS Hospitals Trust 18