partnership interface guide int… · hospitality division partnership and interface guide february...

Partnership &

Interface Guide

February 2010

Hospitality Division Partnership and Interface Guide

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Aloha Connect Required

Elite Corporate Sponsor


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Please note this guide is published periodically with quarterly updates and subject to change

without formal notification. Please contact your Radiant Systems Account Executive or Authorized

Radiant Channel Partner for the most up to date information regarding available interfaces for

Aloha Point of Sale, Aloha Insight, Aloha Guest Manager, MenuLink, preferred hardware providers

and the Radiant Point of Sale.

All of the interfaces included in this guide are created by Radiant Systems or by an Authorized Third

Party. Any interfaces owned by Authorized Third Parties are not developed or maintained by

Radiant Systems and are the responsibility of the third party. Third party interfaces listed in this

guide are being provided as available options only and are not recommendations. You are solely

responsible for selecting the interface that is appropriate to your specific business requirements and

technical environment.

Please report any proposed changes, errors or submissions to:

[email protected]

© 2009 Radiant Systems, Inc. All rights reserved. Radiant Systems and design is a registered trademark of

Radiant Systems, Inc. All other trademarks are the property of their respective owners.


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Revision History

Please ensure you have the latest revision to the publication

Please report any proposed changes, errors or submissions to:

[email protected]

Current Release: February 2010_Quarterly Revision

Changes/Additions

• Beverage Dispenser Licensing Updates • New Partner Additions • 2010 Sponsorship Acknowledgement

Past Releases

November 2009_Quarterly Revision

July 2009_Quarterly Revision May 2009_Quarterly Revision

February 2009_Quarterly Revision December 2008_End of Quarter Update

November 2008_Quarterly Revision September 2008_End of Quarter Update

August 2008_Quarterly Revision June 2008_Quarterly Revision March 2008_Quarterly Revision

February 2008_Initial Publication


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Table of Contents

Radiant Payment Services 6-8 Microsoft 8 Aloha Point of Sale Integrations End User Licensing Requirement 9 Beverage Systems 10-12 Aloha Stored Value Remote Retail Sales 12 Table and Reservation Management Systems 13 Digital Menu Boards and Digital Signage 14 Gift Card Programs 15-17 Mobile and Self Service Solutions 17-19 Niche Market Industry Solutions 19-21 Remote Ordering 21 Security and Surveillance Systems 22-24 Online Ordering 24-27 Aloha Guest Manager On Site Paging 27 Aloha Takeout Aloha Take Out & Delivery 28 Aloha Insight Solutions Human Resources 29 Aloha Insight 30 Payroll Processing 30-32 General Ledger (Financials) 31-33 MenuLink Labor & Inventory Solutions Time and Attendance 33 Speed of Service 34 Human Resources 35 Payroll 36 Electronic Ordering 38-40 Accounting 39-41 Radiant Point of Sale Solutions (RPOS) Security and Surveillance Systems 42-42 Gift Card Programs 43 Hardware Partners 45-49 Radiant Preferred Leasing & Finance Providers 49-51


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Radiant Payment Services Radiant Payment Services is committed to delivering an integrated, turnkey payment processing solution including hardware, software, support and services for a wide variety of payment methods. Such solutions include the following:

Credit Card Processing: From point of sale authorization to settlement of funds, Radiant Payment Services’ merchants have access to the most robust payment options available – including everything necessary to accept the nearly one billion credit cards now in the hands of American consumers.

Radiant Payment Services provides your business with:

• Direct connections to all major credit card associations including Visa®, Mastercard®, American Express®, Discover® and JCB®

• Fast transaction speeds

• Integrated end-to-end solutions with Aloha and CounterPoint POS

• Ability to use RPS processing with multiple POS vendors various POS vendors

• Nationwide payment infrastructure backed by fully redundant data centers to ensure consistent processing availability and optimal routing times

Debit Card Processing: Nearly half of all card transactions are made with a debit card. By offering debit, your customers can still purchase goods and services without having cash or a checkbook handy – and without incurring debt by using a credit card. Your customers can also have the added convenience of getting cash back on purchases…while you have increased protection against chargebacks.

ACH & Recurring Payments: Many businesses need to collect payments from customers in set intervals. Our recurring payments program is designed to allow you to safely and securely collect routine payments or membership dues from a customer’s credit card, debit card or bank account via direct ACH automatically via the Internet. You can also set your own billing cycles and reconcile your records easily through our built-in, user-friendly Web interface.

Web Payments: Commerce-enabling a Web site with a shopping cart allows a business to accept credit card payments for online purchases.


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Radiant Payment Services (Continued) Electronic Benefits Transfer (EBT): Sign up for Radiant Payment Services’ PIN-secured debit processing and you’re automatically eligible to accept Electronic Benefits Transfer transactions. As state and federal benefits are increasingly issued via EBT, demand for acceptance of this payment type will continue to grow in the retail environment.

Reporting: Radiant Payment Services offers an online reporting tool that provides a broad range of reports and account information 24 hours a day, 7 days a week. Our Web site allows merchants access to their detailed transaction data on demand. In addition, merchants can monitor bank deposits and review current retrieval requests and chargeback’s.

Gift Cards: Radiant’s gift card programs are a fast, simple way for businesses to capitalize on existing customers and bring in new customers, stimulating revenue growth. Our gift card program will provide you with plastic, credit-card sized gift certificates personalized with your store name and information. Remaining card balances bring customers back and increase average ticket size. Small amounts that are not used become pure profit to your business.

Customer Loyalty Programs: Repeat business is the lifeblood of running a business. Successful merchants are turning to electronic frequency and loyalty programs to deliver targeted rewards and incentives that stimulate repeat business and increase store traffic. Our customer loyalty programs enable you to create programs that reward your repeat customers for doing business with you.


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Microsoft Hospitality Division Strategic Partner

Microsoft is the worldwide leader in software, services and Internet technologies for personal and

business computing. The company offers a wide range of products and services designed to

empower people through great software -- any time, any place and on any device.

Aloha Technologies was the industry's first provider of Windows-based point-of-sale software for

restaurants and has been a certified Microsoft solutions provider since 1995. Aloha won a 1997

Microsoft Retail Application Developer’s (RAD) Award for Aloha Table Service and Quick Service.

The company’s groundbreaking Internet-based enterprise management solution Aloha

Enterprise.com won both a 2001 European Microsoft RAD Award and a 2001 U.S. Microsoft RAD

Award. Aloha Enterprise.com was also a runner-up in the 2002 U.S. RAD Award competition.

Radiant Systems is pleased to be recognized by Microsoft as a Global ISV Partner for the Hospitality

and Retail Industry as well as a Microsoft Gold Certified Partner. These designations represent the

highest level of competence and expertise with Microsoft technologies, as well as a close working

relationship with Microsoft.

For more information on Microsoft, visit their website at www.microsoft.com.


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End User Licensing Requirement For Aloha Connect Solutions

Some of the solutions noted in the following section are recognized as requiring Aloha Connect licensing; presence of denotes this requirement. This requires the following key activation on the Aloha Software Key: A software key is licensed at the site level for Aloha Connect. Since this is a site level license, a quantity of one (1) is required no matter the number of applications leveraging the license. As part of the license, External Interface Terminals (EIT) should be activated on the software key. The number of EITs to be activated coincides with the number of interfaced applications.

• One EIT designated for each interfaced application • One EIT designated for each hardware device that is integrated (kiosk, mobile device, etc) For the Aloha Connect license to be functional, a minimum of one (1) EIT must be licensed. There is no maximum for the number of EITs that may be activated for standard Table Service of Quick Service Aloha software key.

EIT EIT EIT EIT EIT

Aloha Point of Sale Integrations


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Beverage Systems Providing integrated solutions to liquor, beer and beverage dispensing and monitoring solutions.

www.bevchek.com

The Bevchek System is a unique beverage management system designed specifically for the hospitality industry. It provides hospitality establishment owners with product sales from their Point of Sale (POS) terminals relative to real-time pours that are captured through our advanced flow metering technology. The Bevchek System is the first and best beverage dispensing equipment and beer control software – bar none! Combat slippage by tracking pours every minute. Our unique, proprietary technology transmits real-time bar sales and usage data to a POS Management Software that owners and operators can access through the Internet – anytime, anywhere. Now you can account for every ounce as it’s poured. Bevchek System is easy to use, affordable and provides the data that enables you to reduce slippage from the industry average. Interface created and maintained by BevChek Licensing Requirements: None

Phone Fax Email

1.866.967.2435 604.247.2882 [email protected] Berg www.berg-controls.com Providing integration to Berg’s liquor dispenser solution Integration available by leveraging a serial connection to the Aloha POS Licensing Requirements: Drink Dispenser License

Phone Fax Email 1.608.221.4281 1.608.221.1416 [email protected]

Capton www.captoninc.com Providing integration to Capton’s RFID beverage tracker solution Interface created and maintained by Lone Tree Technology Licensing Requirements: Aloha Connect License

Phone Fax Email 1.800.808.4224 x111 1.415.480.2056 [email protected]



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Beverage Systems Continued Providing integrated solutions to liquor, beer and beverage dispensing and monitoring solutions. Easy Bar Beverage Management Systems www.easybar.com Providing integration to Easy Bar’s dispenser solution Integration available by leveraging a serial connection to the Aloha POS Licensing Requirements: Drink Dispenser License


FreePour Control Solutions www.freepour.com Providing integration to FreePour’s liquor monitoring solution Third Party solution and integration maintained by FreePour for integration to the Aloha POS or Menulink Back Office Licensing Requirements: None




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Aloha Stored Value Remote Retail Sales Offering the ability to sell Aloha Stored Value at retail locations in the grocery and retail industry www.magnetcardservices.com MAGNET Card Services, the industry leader in Instant Online Gift Card Management, expands Aloha gift card sales with a 24/7, 365 days a year online sales and electronic fulfillment solution for restaurants and retailers. DownLoad Gift Card TM increases gift card sales by 10-20% or more by providing convenient online and mobile device purchase and instant fulfillment (think e-ticket!) of restaurant and retailer gift cards. Real-time communication with the Aloha enterprise system provides seamless redemption through e-services at point of sale. Licensing Requirements: Requires Aloha Stored Value

Phone Fax Email 1.800.939.6544 [email protected]

Blackhawk Network www.blackhawknetwork.com Supporting the Blackhawk program for retail and hospitality Additional available service for Aloha Stored Value customers Licensing Requirements: Requires Aloha Stored Value

Phone Fax Email 1.866.529.6792 1.925.226.9083 Online Sales Form

inComm www.incomm.com Supporting the inComm program for retail and hospitality Additional available service for Aloha Stored Value customers Licensing Requirements: Requires Aloha Stored Value

Phone Fax Email 1.800.352.3084 Online Sales Form



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Table and Reservation Management Systems Solutions for integrating table management and online reservations to the Aloha POS Open Table www.opentable.com Providing integrated web reservation and table management solutions Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect

Phone Fax Email 1.888.OpenTable 1.415.267.0944 [email protected]



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Digital Menu Boards and Digital Signage Solutions for displaying and updating menu items

www.txdigital.com Texas Digital is a leading provider of digital signage solutions, spanning a wide array of professional and entertainment industries, including retail and convenience stores, with over 22,000 installations worldwide. Its VitalCAST content management software is a state-of-the-art solution that will excite, inform and motivate customers. VitalCAST gives its user complete control over digital messaging. Create attention-grabbing, professional content, change it as needed, and deploy it in a matter of minutes to one or more LCD or plasma displays in any location – from across the room to across the globe – from one central workstation. Licensing Requirements: None **Please contact your sales representative or local reseller for information on Texas Digital



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Gift Card Programs Solutions for integrated processing of third party gift card programs Fifth Third www.53.com Leveraging the Aloha POS Gift Card Interface Licensing Requirements: Third Party Gift Card License


OptiCard www.opticard.com Providing gift card solutions Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect


Paymentech www.paymentech.com Leveraging the Aloha POS Gift Card Interface Licensing Requirements: Third Party Gift Card License


Stored Value Systems (SVS), Comdata www.comdata.com Leveraging the Aloha POS Gift Card Interface Licensing Requirements: Third Party Gift Card License

Phone Fax Email 1.800.COMDATA Online Sales Form



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Gift Card Programs (Continued) Solutions for integrated processing of third party gift card programs Value Link, First Data www.firstdata.com Leveraging the Aloha POS Gift Card Interface Licensing Requirements: Third Party Gift Card License




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Mobile and Self Service Solutions Solutions for self service, mobile ordering and payment and curbside solutions

Aloha Mobile Payment www.verifone.com Providing mobile payment solutions for debit, gift and credit processing for tableside and curbside payment Aloha Connect Partner Licensing Requirements: Aloha Connect

Phone Fax Email 1.800.VeriFone

(837.4366) 1.408.232.7811 [email protected]

Orderman by Radiant Systems www.orderman.com **July 7th, 2008: Radiant Systems Acquires Orderman Providing mobile ordering and credit payment solutions for the hospitality industry. Licensing Requirements: Effective in version 6.4, Aloha Connect will no longer be required. Orderman will require an RIT at no additional charge (Radiant Interface Terminal)

Phone Fax Email +43.662.650561 - 0 +43.662.650561 - 20 [email protected]

Bartronics www.proximities.com Providing RFID wristbands for payment, age verification and access control to the hospitality industry Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect

Phone Fax Email 1.321.723.4985 x119 1.740.422.4985 [email protected]



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Mobile and Self Service Solutions (Continued) EMN8 www.emn8.com Providing kiosk and self service solutions Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect




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Niche Market Industry Solutions Providing solutions to meet industry needs

www.tabletopmedia.com TableTop Media delivers a next-generation pay-at-the-table experience using its 7” portable, touch screen device, intuitive user interface and dynamic content management system. Designed for restaurant tabletops, we provide guests the ability to order and pay (credit/debit/gift) at their convenience and offer restaurants a dynamic platform to execute marketing programs (promotions, information, gift cards, loyalty) improve operational efficiency, and gather real-time customer feedback. Whether the objective is increasing frequency and sales, email/loyalty participation, and table turns, or reducing labor and marketing expense, TableTop Media delivers on total guest satisfaction customized for each restaurant. Licensing Requirements: Aloha Connect

Phone Fax Email 214.580.4800 214.580.4801 [email protected]

**Integration in Development

www.wescanids.com Founded in 1982, We Scan IDs is an industry leader in providing age & ID verification solutions. With a database of all formats of each state-issued driver's license (except Georgia), We Scan IDs' AV System verifies the age and identity of your clients quickly and efficiently utilizing the encoded data on the ID card. Upon swiping the card, your customer's name, date of birth, address and driver's license number is displayed and age is verified. The technology integrates with your existing Aloha POS software, protecting your business with reliable third party verification. Unlike our competitors, our solution includes deterrent posters, stickers and decals making underage customers aware that you will be scanning their ID. In addition, we send a letter to your state alcoholic beverage commission notifying them of your voluntary efforts to deter minors from purchasing alcohol and tobacco. Licensing Requirements: Aloha Connect





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Niche Market Industry Solutions (Continued) Providing solutions to meet industry needs Lone Tree Technology www.lonetreetechnology.com Providing solutions for integrated rental and gaming systems Aloha Connect Partner Licensing Requirements: Aloha Connect


QSR Automations www.qsrautomations.com Providing kitchen technology solutions for the hospitality industry Licensing Requirements:

• Video + MX Activation Required for RDS & KDS

Phone Fax Email 1.502.297.0221 Option 7 1.502.297.0223 [email protected]

www.restar.com ReSTAR, Inc., an Aloha Business Partner since 1999, is the manufacturer of the Aloha TransManager (ATM) interface software. ATM provides integration between the Aloha POS and the Aloha Inventory software to Accounting and Payroll systems. Visit our booth to learn how offering integration to popular back office systems such as QuickBooks and ADP can help you earn more business.




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Remote Ordering Solutions for integrating remote ordering from call centers, cell phones or other technologies to the Aloha POS

www.kudzuinteractive.com Kudzu Interactive’s Total Access Solution provides a seamless and fully integrated web-based remote ordering solution for Aloha’s customers desiring mobile ordering, web ordering, and call center ordering. Our system allows for “real-time” menu and price synchronization between your Aloha POS and your interactive web menu to ensure order accuracy and customer satisfaction. Our solution also addresses future orders, gift and credit card pre-payment, promotions and catering as well as site item specific tax requirements. Licensing Requirements: Aloha Connect

Phone Fax Email 1.404.442.4650 ext. 117 1.404.442.4651 [email protected]

Exit 41 www.exit41.com Providing integrated call center ordering for restaurants Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect


MocaPay www.mocapay.com Providing SMS / cell phone ordering for restaurants Interface created and maintained by Lone Tree Technology Licensing Requirements: Aloha Connect




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Security and Surveillance Systems Integrated Surveillance Solutions leveraging the Aloha Spy Interface Gulfcoast Software Solutions introduced the first fully integrated MPEG4 DVR with a browseable 10 year electronic POS journal to the hospitality industry in 2002, and has been a leading provider of data integrated video solutions ever since. Our Digital Video and Data Recorders feature best in class video compression and remote view technologies, and our innovative spirit, accelerated ROI and first to market reputation make us the right choice of major restaurant and retail chains nationwide. We integrate with, monitor, and import data from multiple store level devices 10 times per second to create a virtual record of your operations in real-time. Our remote view applications, flexible user defined rules, and real-time alerts provide instant feedback regarding undesirable store level activity. Gulfcoast Storekeeper™ LP solutions lock down fraud at the store level, and real-time reports and escalating alerts ensure corporate leadership has the information they need to respond. Licensing Requirements: None


DTT Surveillance is a full-service provider of surveillance system solutions for the restaurant and hospitality industry. At DTT, we are committed to developing and manufacturing an array of digital solutions that address the unique demands of this industry. Our complete line of Digital Surveillance Solutions offers simplicity and reliability. DTT’s Onsite™ Software includes digital recording, local and remote viewing plus simultaneous remote monitoring of multiple locations. Our systems provide theft protection and reduce product loss by providing a virtual management presence at all locations simultaneously. DTT’s dedication to service is equaled only by our commitment to producing the highest quality products available in the marketplace. Experience this winning combination for yourself and the cutting edge technology DTT customers have come to expect. Licensing Requirements: None

Phone Fax Email 800.933.8388 323.576.1470 Online Sales Form



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Security and Surveillance Systems Integrated Surveillance Solutions leveraging the Aloha Spy Interface Envysion www.envysion.com Providing surveillance technology solutions Leveraging the Aloha Spy Interface on the Aloha POS Licensing Requirements: None


IQ Video www.iqvideo.com Providing surveillance technology solutions Leveraging the Aloha Spy Interface on the Aloha POS Licensing Requirements: None

Phone Fax Email 1.727.524.0376 1.727.524.0188



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Online Ordering Solutions for integrating web ordering solutions to the Aloha POS

www.munchaway.com MunchAway provides robust, reliable and secure online and mobile ordering solutions for restaurants, enabling them to boost sales, improve efficiency and create the most enjoyable take out, delivery and catering experience for their patrons. The MunchAway team is comprised of industry professionals with extensive expertise in online ordering systems and point of sale system integration. Creating effective online and mobile ordering solutions is more than flashy graphics and a list of menu items. It requires creating a user experience for the patron that is easy-to-use, yet enforces the complex business rules of your menu items, and delivers the orders accurately and reliably to your restaurants. Version 3.0 of the MunchAway Online Ordering System meets these requirements. The value of MunchAway is evidenced by clients including Dickey’s Barbeque Pit and Freebirds World Burritos who turned to MunchAway after seeing the benefits of online ordering, but needing a better solution. Licensing Requirements: Aloha Connect


www.kudzuinteractive.com Providing integrated web ordering and online services for restaurants Aloha Connect Partner Kudzu Interactive has recently launched a very lucrative dealer program. Our Total Access Solution provides a seamless and fully integrated web-based remote ordering solution for Aloha’s customers desiring mobile ordering, web ordering , and call center ordering. Our system allows for “real-time” menu and price synchronization between your Aloha POS and your interactive web menu to ensure order accuracy and customer satisfaction. Our solution also addresses future orders, gift and credit card pre-payment, promotions and catering as well as site item specific tax requirements. Licensing Requirements: Aloha Connect

Phone Fax Email 1.404.442.4650 ext. 117 1.404.442.4651 [email protected]



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Online Ordering (Continued) Solutions for integrating web ordering solutions to the Aloha POS

www.onosys.com Aloha Connect Authorized Developer ONOSYS is the leader in online and mobile ordering technology for fast-casual, quick-service and casual restaurants. The system streamlines order taking, increases average ticket size and allows restaurants to stay connected to customers. ONOSYS services more than 50 brands, more than anybody in the industry, including: Papa John’s International, Hungry Howie’s, Jet’s Pizza, Papa Gino’s, Boston Pizza, Jersey Mike’s Subs, D’Angelo Subs and several others. For more information ONOSYS, contact Stan Garber at (440)785-2870 or 216-426-0000, or visit www.onosys.com. Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect

Phone Fax Email 1.888.ONOSYS.NOW

(666.7976) [email protected]

**Integration in Development OrderTalk www.ordertalk.com Providing integrated web ordering and online services for restaurants Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect


Take Out Technology www.takeouttech.com Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect





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Online Ordering (Continued) Solutions for integrating web ordering solutions to the Aloha POS PatronPath www.patronpath.com Providing integrated web ordering and online services for restaurants Aloha Connect Authorized Developer Licensing Requirements: Aloha Connect

Phone Fax Email 1.866.900.MENU 1.317.577.1335 [email protected]

**Integration in Development 411eat www.411eat.com Providing integrated web ordering and online services for restaurants Interface created and maintained by Lone Tree Technology Licensing Requirements: Aloha Connect


OrderUp www.orderup.com Providing integrated web ordering and online services for restaurants Interface created and maintained by Lone Tree Technology Licensing Requirements: Aloha Connect

Phone Fax Email Online Sales Form



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On Site Paging Solutions for integrating guest paging systems to Aloha Guest Manager.

www.pager.net Long Range Systems (LRS) has been the leading supplier of onsite wireless paging systems since 1993. Based in Addison, Texas, LRS serves a global market with offices around the world. We first introduced the popular coaster guest pager in 1995, and since then have been an innovation forerunner with 19 patents. LRS demonstrates its leadership by providing superior onsite paging solutions to clients across many industries that includes Fortune 500 companies. We control engineering and manufacturing processes to ensure product quality and performance. Our value-driven products provide solutions that streamline operations, increase service levels, and increase sales.


HME www.hme.com

GuestCall® TableScout ® Providing solutions for paging systems to notify guest that their table is ready. Licensing Requirements: None


JTECH Communications www.jtech.com

GuestAlert Providing solutions for paging systems to notify guest that their table is ready. Licensing Requirements: None


Guest Manager Integrations


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Aloha Take Out & Delivery Hardware to compliment Aloha Take Out & Delivery Module CallerID Rochelle Communications www.rochelle.com

• Rochelle 2045 • Rochelle 2050


CallerID.com www.callerid.com

• Whozz Calling?


Scanner Motorola www.motorola.com

• Symbol LS-2208

Phone Fax Email Online Form

Label Printers Datamax http://www.datamaxcorp.com/contact/D

• DatamaxE4203


Aloha Take Out & Delivery


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Aloha Insight Interfaces to support back office and payroll applications

Human Resources ADP www.adp.com Leveraging Radiant’s Integration from Aloha Insight


Ceridian www.ceridian.com Leveraging Radiant’s Integration from Aloha Insight

Phone Fax Email 1.800.729-7655 Online Sales Form

Lawson www.lawson.com Leveraging Radiant’s Integration from Aloha Insight


Oracle and PeopleSoft www.oracle.com Leveraging Radiant’s Integration from Aloha Insight **As part of the integration of Oracle and PeopleSoft on June 1, 2005 they combined their two websites. All PeopleSoft.com content is now on Oracle.com

Phone Fax Email 1.800.ORACLE1 [email protected]

Aloha Insight Integrations


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Aloha Insight Interfaces to support back office and payroll applications

Payroll Processing ADP www.adp.com Leveraging Radiant’s Integration from Aloha Insight


Ceridian www.ceridian.com Leveraging Radiant’s Integration from Aloha Insight


Great Plains www.microsoft.com Leveraging Radiant’s Interface for Payroll from the POS




Millennium Payroll Processing www.payrollandbenefits.com Leveraging Radiant’s Interface for Payroll from the POS

Phone Fax Email 1.866.362.3905 877.312.9493 [email protected]



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Payroll Processing (Continued) PayChex www.paychex.com Leveraging Radiant’s Interface for Payroll from the POS


Peachtree www.peachtree.com Leveraging Radiant’s Interface for Payroll from the POS


Sage Software (MAS 90/MAS 200) www.sagemas.com Leveraging Radiant’s Interface for Payroll from the POS

Phone Fax Email 1.800-854-3415 [email protected]

General Ledger (Financials) Great Plains www.microsoft.com Leveraging Radiant’s Interface for Payroll from the POS






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General Ledger (Financials) (Continued) Open Systems www.opensystemsinc.com Leveraging Radiant’s Integration from Aloha Insight

Phone Fax Email 1.866.752.-8600 770.752.8601 [email protected]

Oracle www.oracle.com Leveraging Radiant’s Integration from Aloha Insight

Phone Fax Email 1.800.ORACLE1 [email protected]

QuickBooks www.quickbooks.intuit.com Leveraging Radiant’s Integration from Aloha Insight

Phone Fax Email 1.877.683.3280

Sage Software (MAS 90/MAS 200, ACCPAC) www.sagemas.com Leveraging Radiant’s Interface for Payroll from the POS




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MenuLink Labor & Inventory Interfaces and Exports for MenuLink Labor & Inventory. Additional Sales Materials for MenuLink Classic Available upon Request.

Time and Attendance

www.verifone.com Providing time and attendance functionality as well as schedule enforcement. Version Supported: Tranz 330, Omni 3200 Integration MenuLink Labor & Inventory

Phone Fax Email 1.800.VeriFone

(837.4366) 408.232.7811 [email protected]

MenuLink Time Clock www.radiantsystems.com Providing time and attendance functionality as well as schedule enforcement. Integration for MenuLink Labor & Inventory

Phone Fax Email 1.877.794.RADS [email protected]

MenuLink Integrations


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Speed of Service

HME Wireless www.hme.com Providing solutions to optimize drive-thru service, speed and sales for the QSR industry Version Supported: HME 30, HME 20 Integration for MenuLink Labor & Inventory

Phone Fax Email 1.866.611.4202 770.682.3459 Online Sales Form

Fast Track 2 + 2 www.fasttracktimer.com Providing solutions to optimize drive-thru service, speed and sales for the QSR industry Integration for MenuLink Labor & Inventory




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Human Resources ADP www.adp.com Providing solutions to support and manage employee information and reporting Integration for MenuLink Labor & Inventory


Accenture (Savista Acquisition) www.accenture.com Providing solutions to support and manage employee information and reporting Integration for MenuLink Labor & Inventory


Great Plains www.microsoft.com Providing solutions to support and manage employee information and reporting Integration for MenuLink Labor & Inventory


Paychex www.paychex.com Providing solutions to support and manage employee information and reporting Integration for MenuLink Labor & Inventory




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Payroll ADP www.adp.com Providing solutions to support back office and accounting applications for payroll Integration for MenuLink Labor & Inventory


Accenture (Savista Acquired) www.accenture.com Providing solutions to support back office and accounting applications for payroll Integration for MenuLink Labor & Inventory


Ceridian www.ceridian.com Providing solutions to support back office and accounting applications for payroll Version Supported: Payflex, Insync Integration for MenuLink Labor & Inventory


Great Plains www.microsoft.com/dynamics/gp/Default.mspx Providing solutions to support back office and accounting applications for payroll Integration for MenuLink Labor & Inventory




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Payroll (Continued) Passport RW32 www.pass-port.com Providing solutions to support back office and accounting applications for payroll Integration for MenuLink Labor & Inventory

Phone Fax Email 1.800.969.7900 1.847.729.7909

Paychex www.paychex.com Providing solutions to support back office and accounting applications for payroll Integration for MenuLink Labor & Inventory




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Electronic Ordering

Ben E. Keith www.benekeith.com Provides solutions for product ordering and food service delivery. Integration for MenuLink Labor & Inventory


MBM Food Service www.mbmfoodservice.com Provides solutions for product ordering and food service delivery. Integration for MenuLink Labor & Inventory

Phone Fax Email 1.252.985.7200 1.843.984.7247

McLane www.mclaneco.com Provides solutions for product ordering and food service delivery. Integration for MenuLink Labor & Inventory


Reinhart FoodService www.reinhartfoodservice.com Provides solutions for product ordering and food service delivery. Integration for MenuLink Labor & Inventory


Performance Food Group www.pfgc.com Providing solutions for reserving inventory, placing orders and tracking status for food service distribution online. Integration for MenuLink Labor & Inventory




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Electronic Ordering (Continued) Sygma www.sygmanetwork.com Providing solutions for reserving inventory, placing orders and tracking status for food service distribution online. Integration for MenuLink Labor & Inventory


Sysco www.sysco.com Providing solutions for reserving inventory, placing orders and tracking status for food service distribution online. Integration for MenuLink Labor & Inventory


USFoodservice www.usfoodservice.com Poviding solutions for reserving inventory, placing orders and tracking status for food service distribution online. Integration for MenuLink Labor & Inventory


Accounting

Great Plains www.greatplains.com Integrating through MenuLink's data export capabilities. Integration for MenuLink Labor & Inventory




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Accounting (Continued) MAS 90 www.sagemas.com Integrating through MenuLink's data export capabilities. Integration for Menulink Labor & Inventory


Passport Real World www.bnc-sys.com Integrating through MenuLink's data export capabilities. Integration for MenuLink Labor & Inventory

Phone Fax Email 1.800.969.7900 1.847.729.7909

QuickBooks Pro 2000/2003 www.quickbooks.intuit.com Integrating through MenuLink's data export capabilities. Integration for MenuLink Labor & Inventory




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Security and Surveillance Systems Integrated Surveillance Solutions leveraging the Aloha Spy Interface www.dttusa.com DTT Surveillance is a full-service provider of surveillance system solutions for the restaurant and hospitality industry. At DTT, we are committed to developing and manufacturing an array of digital solutions that address the unique demands of this industry. Our complete line of Digital Surveillance Solutions offers simplicity and reliability. DTT’s Onsite™ Software includes digital recording, local and remote viewing plus simultaneous remote monitoring of multiple locations. Our systems provide theft protection and reduce product loss by providing a virtual management presence at all locations simultaneously. DTT’s dedication to service is equaled only by our commitment to producing the highest quality products available in the marketplace. Experience this winning combination for yourself and the cutting edge technology DTT customers have come to expect. Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None


Envysion www.envysion.com Providing surveillance technology solutions Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None


Odyssey Technologies www.remoteeyes.com Providing surveillance technology solutions Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None


Radiant Point of Sale Integrations


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Security and Surveillance Systems Integrated Surveillance Solutions leveraging the Aloha Spy Interface March Networks www.marchnetworks.com Providing surveillance technology solutions Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None




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Gift Card Programs Solutions for integrated processing of third party gift card programs Fifth Third www.53.com Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None


Paymentech www.paymentech.com Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None

Phone Fax Email 1.800.708.3740 214.849.3645 Online Sales Form

Stored Value Systems (SVS), Comdata www.comdata.com Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None

Phone Fax Email 1.800.COMDATA Online Sales Form

Value Link, First Data www.firstdata.com Integrating to the Radiant Point of Sale Licensing Requirements for RPOS: None

Phone Fax Email 800.735.3362 Online Sales Form



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www.samsungminiprinters.com BIXOLON Samsung mini printers is a leading global manufacturer of world class printing technologies that you and your customers can trust. Having emerged out of the brightest minds at Samsung, BIXOLON’S experienced team have now designed and engineered some of the finest new technologies in printing today.


www. chloridepower.com Chloride ONEAC is a provider of power quality and UPS management solutions for retail point-of-sale and backoffice systems. Our Uninterruptible Power Supplies (UPS), Power Conditioners, and Communication Line Protectors protect your critical applications from electronic disturbances caused by power transients, high frequency line noise and lightning strikes - ensuring peak performance from your electronic equipment.


www.epson.com Epson is one of the leading suppliers of advanced POS technology solutions and services for a wide range of industries including retail, banking, hospitality and supermarkets. The Epson System Device Group, a division of Epson America, Inc., is responsible for the sales, marketing, distribution, service and support throughout the US, Canada and Latin America. Epson America, Inc. is the US affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products.


Hardware Providers Radiant Preferred Hardware Partners


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www.intel.com For more than 40 years, Intel has developed technology enabling the computer and Internet revolution. Founded in 1968 to build semiconductor memory products, Intel introduced the world’s first microprocessor in 1971. Today, Intel supplies the embedded and communications industries with chips, boards, systems, and software building blocks that are the “ingredients” of many products.


www.powervar.com POWERVAR, Inc. of Waukegan, IL is the first choice in power protection for OEMs and resellers in the POS industry. All POWERVAR solutions incorporate a high energy surge diverter, a noise filter, and a low impedance isolation transformer. Together these components prevent power disturbances from destroying and degrading semiconductor components or disrupting the computer system’s operation.

Phone Fax Email 1.800.369.7179 1.847.596.7100

www.apgcd.com M-S Cash Drawer has been manufacturing quality steel cash drawers since 1945. M-S Cash Drawer manufactures the widest range of sizes and interfaces on the market. Our cash drawers are capable of interfacing to receipt printers, cash registers, POS terminals, proprietary terminals, or directly to serial, parallel or USB ports on the PCs. Resellers trust us for their cash drawer, receipt printer, touch monitor, AIO (touch computer) unit, barcode scanner, Portable Data Terminal, & label printer needs. We have sales and distribution centers in California, Florida, Texas, and Canada.




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www.enbp.com Card Marketing Services has developed over the past three years an innovative suite of advertising and marketing initiatives that utilize the Aloha Stored Value and Loyalty engines. The unique and powerful significance of this product line is that it enhances and accentuates the value of Hosted Solutions as a business developer and customer retention system. Card-based programs which include but are not limited to: email marketing, guerilla marketing, cause-based marketing, direct mail, B2B, online gift card ordering & fulfillment, and much more. An integrated selling system that helps drive customer volume and relationships…all tracked through the Aloha POS system.

Phone Fax Email 1.800.757-1492

www.dlink.com D-Link is an industry-leading provider of networking solutions for business. Working closely with customers and partners, we enable our customers to benefit from networking solutions that are scalable, flexible, easy to use and accessible from anywhere, anytime. For any size enterprise, D-Link offers complete, end-to-end solutions. Whether used for anchoring high-traffic networks or powering small remote offices, D-Link’s switching, wireless, security, surveillance, storage and management solutions deliver best-in-class performance and availability.


www.digitalgateway.com Digital Gateway provides total business management software solutions for Point-of-Sale and Office equipment dealers. Its flagship product, eAutomate, helps dealers better manage common business processes like accounting, sales, service, inventory and more. While robust and sophisticated, the system has an eye toward being intuitively easy to learn, understand and use.

Phone Fax Email 1. 877.347.6588 1.801.492.1704 [email protected]



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www.mscashdrawer.com M-S Cash Drawer has been manufacturing quality steel cash drawers since 1945. Our valued partners have used M-S Cash Drawers at McDonald’s, Pizza Hut, KFC, AppleBee’s, Burger King, Zales Jewelry, Firestone Tires, Jack-in-the-Box, Carl’s Junior, Hardee’s, Burlington Coat Factory, Fred Meyer Jewelers etc. M-S Cash Drawer manufactures the widest range of sizes and interfaces on the market. Our cash drawers are capable of interfacing to receipt printers, cash registers, POS terminals, proprietary terminals, or directly to serial, parallel or USB ports on the PCs. Resellers trust us for their cash drawer, receipt printer, touch monitor, AIO (touch computer) unit, barcode scanner, Portable Data Terminal, & label printer needs. We are an authorized distributor for Avery Berkel, Bixolon Samsung, ELO Touch Systems, Honeywell, Ingenico, I.D.Innovations, IDTECH, Pioneer POS, Protech, SHARP, Star Micronics, and UnyTouch/ FireBox Displays. We have sales and distribution centers in California, Florida, Texas, and Canada.


www.sonicwall.com/us/ SonicWALL, Inc. the leader in network security, focuses on developing solutions that remove the cost and complexity out of managing a secure network environment. With over one million award-winning appliances shipped through its global network of ten thousand channel partners, SonicWALL keeps tens of thousands of worldwide hospitality systems safe and in compliance with mandates such as PCI DSS. SonicWALL provides end-to-end solutions including Firewalls, SSL VPN's, Email Security and Continuous Data Protection that collectively ensure robust, higher performance network protection. For more information, visit the company web site at http://www.sonicwall.com/.

Phone Fax Email 1 888.557.6642 1 408.745.9300

Hardware Providers


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www.tigerpawsoftware.com For more than 40 years, Intel has developed technology enabling the computer and Internet revolution. Founded in 1968 to build semiconductor memory products, Intel introduced the world’s first microprocessor in 1971. Today, Intel supplies the embedded and communications industries with chips, boards, systems, and software building blocks that are the “ingredients” of many products.


Hardware Providers


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Radiant Leasing/Finance Providers Radiant Preferred Leasing & Finance Providers www.leasecorp.com Lease Corporation of America provides innovative third-party financing programs for POS manufacturers, dealers and resellers to help them close more sales. By being a direct funding lease bank, LCA allows you to offer very low lease payments as well as get a wide range of credits approved – including startups. Our POS vertical team is very knowledgeable and will give you the ability to pitch special programs (12 month 0% financing, 120 day deferred program, $99 a month for 6 months, etc.) to help you be more competitive in your territory. Our marketing manager can work with you to create FREE custom proposal generators and marketing flyers that allow you to bring on more business. LCA offers 50% prefunding to approved vendors and gives your company another revenue stream with the option of building in up to 5% commissions into all your deals. Contact Josh Patton at 800-800-8098 ext. 5181 to get set up today.


www.radiantcreditservices.com Radiant Credit Services is a leading commercial finance company that has more than 17 years of experience providing financing for the hospitality industry. Manufacture sponsored financing programs assure that each customer is dealing with someone who understands the product, the industry, and the specific transaction. This is not the case with banks or independent finance companies. Credit decisions are rendered quickly, documentation is simple and straightforward, and most importantly, your Radiant Credit Services rep is always there to make sure the order is fulfilled. Because of Radiant Credit Services active involvement in each transaction, equipment can be shipped and installed with minimal delay.


Radiant Leasing/Finance Providers


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Radiant Leasing/Finance Providers Radiant Preferred Leasing & Finance Providers

www.vendlease.net Established in 1979 Vend Lease is an equipment leasing company whose specialty is providing customized POS lease programs to the Hospitality Industry! As the POS industry’s premier DIRECT FUNDING SOURCE (we are not a broker!), we are able to put our niche oriented expertise to work in helping you move more equipment - “MORE APPROVALS = MORE SALES”. We offer a “One Stop Shop” for A, B and C financing. We approve new businesses with no dollar or term restrictions. Vend Lease controls all transactions from receipt of a credit application - until final funding.


Radiant Leasing/Finance Providers


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Quick Reference Guide


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Partners


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