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  • Partner Sales Playbook

    Atmosphere® Voice and Messaging for Webex Teams

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Introduction

    Atmosphere® Cloud Communications

    IntelePeer & Cisco partnership

    Features

    Pricing

    Selling Atmosphere® Cloud Communications

    Target customers

    Why Atmosphere® Cloud Communications?

    Our approach

    Why customers choose us

    Competitors & key differentiators

    Table of Contents

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Atmosphere® Services

    Implementation process

    Support contacts

    Conclusion

    IntelePeer: a winning platform backed by winning support

    Partner resources

    Table of Contents

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    IntelePeer at a Glance

    Our History

    IntelePeer has been a stable and innovative leader in business communications since 2003

    Average CSAT Score 4.75 out of 5

    Rock-Solid Network 99.999% availability guarantee

    Enterprise Focused Award-winning customer service

    The Atmosphere® Communications Platform delivers

    Ready-to-use, cloud-based, multi-channel business communications

    Full API and extensibility

    Advanced analytics

    Touchless provisioning and automation

    And enables our customers to

    Deliver world-class communications experiences

    Create more effective customer interactions

    Improve business processes

    We believe that business communications are meant for more than just simple interactions. It’s time to move beyond basic communications!

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Multichannel communications integrated seamlessly into your customer experience and business workflows for a complete business communications experience

    Atmosphere® Communications Platform as a Service

    Messaging Voice Automation Analytics Applications APIs

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Our Customers

    6

    Covering every vertical with 1 million+ subscribers and 3,600+ customers

    Healthcare & Pharma Financial Services Retail & Direct Response

    Manufacturing

    Education

    Professional Services

    Technology

    Non-Profit

    Consumer Goods

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    What makes IntelePeer the right choice?

    Expert Support

    Talk to a real person every time you call in for help. We’re here 24/7 to

    quickly solve any issue, big or small!

    Buildable Solutions

    Use our communication building blocks to create better business

    processes and customer experiences.

    Rock-Solid Network

    Enjoy high-quality calling and peace of mind with our resilient network and

    disaster avoidance capabilities.

    Dedicated Account Managers

    Have one point of contact to guide you through the deployment process and

    everything that comes after.

    7

  • Atmosphere® Cloud Communications

    Features, capabilities, and pricing

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    IntelePeer & Cisco Partnership

    2003 IntelePeer creates all-IP platform delivering SIP trunking

    2011 IntelePeer SIP trunks certified on Cisco products starting with Cisco Unified Communications Manager 8.5

    2012 SIP certified with CUCM 8.5

    2014 SIP certified with CUCM 9.1

    2015 IntelePeer and Cisco engage on Webex Calling PSTN enablement

    2016 Webex Calling launches with IntelePeer as first integrated media provider

    2016 SIP Certified with CUCM 11.0

    2016 Achieved Cisco Solutions Partner status

    2017 SIP certified with Business Edition 6000 (BEK6) and Business Edition 7000 (BEK7)

    2017 IntelePeer Services Layer enables ThinkTel to launch Webex Teams service in Canada

    2018 IntelePeer Launches SMS for Webex Teams

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Transform your business with Voice, Messaging and Unified Communications & Collaboration from Cisco Webex Teams

    Atmosphere® Cloud Communications Overview

    CLOUD CALLING AND PBX

    All the calling features you need in a business phone system that you can take

    wherever you go

    UNIFIED COMMUNICATIONS

    Solve business communication challenges with messaging,

    meeting, and calling capabilities in one solution

    MESSAGING

    Send and receive SMS messages to users or Webex

    Teams Spaces to further increase collaboration and

    productivity

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Cloud Calling & PBX Features with Cisco Webex Teams

    CLOUD-BASED PHONE & PBX

    All the features and benefits of a traditional PBX without the complexity of on-premises hardware plus receive product updates without additional investment

    COMPLETE CALLING PLAN

    Everything you need for business calling in an unlimited monthly plan for just $8.95 per user.

    SECURE AND RELIABLE

    Direct connections to Cisco ensure network security while geo- redundancy and automatic failover provide peace of mind

    FLEXIBLE AND SCALABLE

    Easily expand to the complete Webex Teams suite or Atmosphere® Contact Center and Hybrid as your business needs change and grow

    Make and receive HD-quality calls from your Cisco IP phone, web browser, Webex Desktop App, or the Webex App on your mobile device

    CALLING ANYWHERE

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Unified Communications Features with Cisco Webex Teams

    COMPLETE COMMUNICATIONS

    Message, Meet, and Call capabilities with Cisco Webex Teams integrated into one platform for a complete communications experience

    TOTAL COLLABORATION

    Create chat rooms for team discussions and switch to video calls or screen sharing with a single tap

    INCREASE PRODUCTIVITY

    Persistent messaging keeps the conversation going and helps teams become more agile in project completion and decision-making

    VIRTUAL WORK SPACES

    Make it simple for team members to access and collaborate on files by storing them in the Webex Teams Room virtual workspaces

    A friendly user interface that looks the same on any device and lets you find what you need quickly

    INTUITIVE EXPERIENCE

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Atmosphere® Messaging for Cisco Webex Teams

    Webex Teams users can send and receive SMS messages through the Webex Teams client

    Quick and easy set up – no development required!

     Instructions available: : https://www.intelepeer.com/products/documentation/sms/messaging-for-webex/

    Also available for Meraki MC customers

    Atmosphere® Messaging

    https://www.intelepeer.com/products/documentation/sms/messaging-for-webex/ https://www.intelepeer.com/products/documentation/sms/messaging-for-webex/ https://www.intelepeer.com/products/documentation/sms/messaging-for-webex/ https://www.intelepeer.com/products/documentation/sms/messaging-for-webex/ https://www.intelepeer.com/products/documentation/sms/messaging-for-webex/

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Atmosphere® Voice & Messaging for Webex Teams Pricing

    Quantity 1-Year 2-Year 3-Year 5-Year

    1-249 $2.00 $1.90 $1.81 $1.71

    250-999 $1.80 $1.71 $1.62 $1.54

    1000-2500 $1.62 $1.54 $1.46 $1.39

    Volume & Term Discounts

    Voice Services Bundles

    Unlimited calling to U.S. 50 states & Canada

    Carrier/port fee included

    E911 included

    $8.95 per user

    Messaging

    $2.00 per user

    Unlimited texting in US and Canada

    Free to set up

    Taxes & fees included

    +

    Quantity 1-Year 2-Year 3-Year 5-Year

    1-249 $8.95 $8.55 $7.90 $7.00

    250-999 $8.10 $7.70 $7.15 $6.30

    1000-2500 $7.65 $7.30 $1.46 $1.39

  • Proprietary and confidential. © 2018 IntelePeer Cloud Communications, LLC. All rights reserved.

    Additional Pricing

    Vanity/Specialty Numbers $75 per request (specific telephone numbers or sequence of numbers

    International Termination Separate charges apply - view full price list

    Satellite Termination Separate charges apply - view full price list

    Volume & Term Discounts Per-unit pricing on Atmosphere® Voice Services bundles and reserved numbers varies based on volume, term length, and invoice type - view options

    http://www.intelepeer.com/terms/spark_it

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