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1 A 21 st Century Stakeholder Engagement Program February 2010. Presents:

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1

A 21st Century

Stakeholder

Engagement Program

February 2010.

Presents:

2Enabling credible dialogue with stakeholders

Who We Are:

3Enabling credible dialogue with stakeholders

TRAINING DIVISION SOCIAL MARKETING DIVISION

E-Learning ModulesLMS (Learning Management System)

Founded in 2007, PARTA Sustainable Solutions Inc. (TSX: PAS-V)

assists companies in establishing a true dialogue on business

sustainability between internal and external stakeholders in order to

generate collective intelligence.

To achieve this, PARTA benefits from recognized international

expertise in communication, training and new media.

www.partaworld.com

4Enabling credible dialogue with stakeholders

The Current Situation

Brand Capital

PublicTrust

Goodwill of Regulatory Bodies

Power to attract young talent

5Enabling credible dialogue with stakeholders

Existing Corporate Communications Model

A traditional approach results in lost value…

Self-declarations of success, overwhelming dump of facts

and figures, static medium, one-way broadcast, sent out to

limited audience and/or well-hidden within corporate website

6Enabling credible dialogue with stakeholders

The Opportunity

Through its concrete actions, both on internal operations

and in work with partners, your company has generated

a wealth of stories that give shape and meaning to its

claims as a responsible corporate citizen.

These stories can be of great interest to: employees,

clients, shareholders and regulatory bodies.

There a great opportunity to marshal all of these

stories, to magnify their impact and foster

dialogue...

7Enabling credible dialogue with stakeholders

The Opportunity

With the right approach, your company could:

• Amplify the visibility of initiatives & actions

• Engage stakeholders in an ongoing dialogue

• Connect, share, collaborate, innovate,

motivate, learn and collectively grow

8Enabling credible dialogue with stakeholders

The Strategy

1. Define the Program – create a marketing plan:

Events, topics, targets, reasons to engage...

2. Establish a vibrant online space (community)

3. Create content – must be relevant, attractive &

produced regularly

4. Disseminate – wherever the stakeholders spend

their time online

5. Animate, listen & adapt – integrate communities'

input

9Enabling credible dialogue with stakeholders

Principal Case Study

We will discuss work already completed

for Renault in France. The following are

some screenshots of the resulting

programme...

10Enabling credible dialogue with stakeholders

Case Study: RENAULT

11Enabling credible dialogue with stakeholders

Case Study: RENAULT

12Enabling credible dialogue with stakeholders

Case Study: RENAULT

13Enabling credible dialogue with stakeholders

A few more cases...

14Enabling credible dialogue with stakeholders

ASTRAZENECA www.thegoodnewsfeed.com/astrazeneca/

NESLTE WATERS www.lediretouteau.fr

CITÉ DU HAVREwww.china-europa.tv

15Enabling credible dialogue with stakeholders

About our CIMS™

Collective Intelligence Management System™

16Enabling credible dialogue with stakeholders

Why Collective Intelligence?

Today, most industry sectors are undergoing historic

disruptive change that is re-writing their landscape;

In this business climate, innovation isn't an option. It's a

requirement;

With the rise of social media, competitive companies draw

upon collective intelligence to drive their innovation process

& enrich their vision thus building better brand coherency;

Collective intelligence can emerge ONLY through authentic

engagement with stakeholder communities;

The Art of Dialogue, must be used to engage audiences in every

enterprise- grade social community.

17Enabling credible dialogue with stakeholders

External Communities

Engaging & participation

TrainingBuildingDialogue

Innovating Visioning

Internal community

Stakeholders Want to

Make Things Better

Your clients/stakeholders want to have a say in how their products

and services are being developed, priced and delivered;

They are ready to tell you what they want in order to part with their money;

Collective Intelligence will lead your organization to sustainable

development.

Collective intelligence process

18Enabling credible dialogue with stakeholders

External Communities

Stakeholders,

Social Communities:

Sponsoring an enterprise-

grade social network.

Internally & externally

CIMS™ modules

Editorial Marketing:

Content & transparency

strategy to generate

a powerful ongoing

dialogue

with stakeholders

E-learning:

Stimulate people-

powered innovation.

Online training content

that is informative

and transformative

Online Open

Innovation Workflow:

Having your customers,

suppliers & employees

collaborate online for

idea development,

knowledge sharing,

access to expertise

Vision Dashboard:

Keep the corporate

vision in line

With the evolution of

internal and external

communities

Engaging TrainingBuilding Innovating Visioning

Internal community

Connecting Silos to Create a Seamless

Collective Intelligence Work-Flow

19Enabling credible dialogue with stakeholders

Contact...

It will be our pleasure to collaborate with your team…

Tom Liacas

(514) 771-5120

Email: [email protected]