part iii: chapter 3 bibliography: articles on adr · part iii: chapter 3 federal adr program...

Part III: CHAPTER 3

Federal ADR Program Manager's Resource Manual- 1 -

Bibliography: Articles onADR

A. List of DisputeResolutionPeriodicals

ADR Currents. The Newsletter of Dispute Resolution Law andPractice. An American Arbitration Association award-winningpublication.

The Alternative Newsletter. A resource newsletter on disputeresolution. Boskey, J. B. (Ed.), Newark: NJ: Seton Hall Law School.

Alternatives. News monthly on new uses of ADR by corporations,firms, government agencies and the courts. A publication of CPRInstitute for Dispute Resolution. New York.

Alternatives to the High Cost of Litigation. (1983). Monthlypublication of CPR. New York: Law & Business, Inc.

ABA Journal. (1984). Serial publication of the American BarAssociation. Chicago: ABA.

The Arbitrator. (1989). Melbourne, Australia: The Institute ofArbitrators & Mediators Australia.

Canadian Arbitration and Mediation Journal. Ottawa: Arbitrationand Mediation Institute of Canada.

Conciliation Quarterly A publication of the U.S. MennoniteConciliation Service. Akron, PA.

Conflict Resolution Notes. A publication of the Conflict ResolutionCenter International.

Consensus. A quarterly newspaper focusing on consensus-buildingprocesses, environmental disputes, and other large, public conflicts.Published by The MIT-Harvard Public Disputes Program, which is aresearch project of the Program on Negotiation, Harvard University.

Dispute Resolution Journal. Provides in-depth articles on laborarbitrators, selecting neutrals, and other facets of ADR. Award-winning quarterly publication of the American Arbitration

Bibliography: Articles on ADR


Association - Dispute Resolution Services Worldwide.Dispute Resolution Magazine. Publication of the American BarAssociation - Dispute Resolution Section.

Dispute Resolution Times. Quarterly publication of the AmericanArbitration Association. Newspaper covers a wide range of areaswhere arbitration and mediation are used.

Harvard Negotiation Law Review. A quarterly law journal focusingon legal aspects of negotiation theory and practice. Publicationsponsored by the Harvard University's Program on Negotiation.

Journal of Alternative Dispute Resolution in Employment. (June1999). New subscription. Riverwoods, IL: CCH.

Journal of Conflict Resolution. An interdisciplinary journal of socialscientific theory and research on human conflict. Russet, B.(Ed.),Yale University.

Journal of Dispute Resolution. An interdisciplinary academic journalthat features writings concerned with how to prevent and resolvedisputes through various methods, including mediation, negotiation,consensus building, arbitration, and litigation. A publication of theUniversity of Missouri-Columbia School Of Law in conjunctionwith The Center for the Study of Dispute Resolution.

Mediation Quarterly. A peer-reviewed journal published quarterlythat covers the latest developments in the theory and practice ofmediation in all types of disputes: family, commercial, community,educational, labor, business, medical, and environmental. Lang, M.(Ed.), San Francisco: Jossey-Bass Publishers.

Negotiation Journal. A quarterly publication committed to thedevelopment of better techniques for resolving differences amongindividuals, organizations, and governments through the give-and-take of negotiation. Publication sponsored by Harvard University'sProgram on Negotiation.

Ohio State Journal On Dispute Resolution. Official journal of theABA's Section of Dispute Resolution. Three articles issues containarticles, notes and comments, recent developments and bookreviews. A fourth issue contains an annotated bibliography with overfive hundred resources on alternative dispute resolution. Student-edited publication of The Ohio State University College of Law.



Practical Dispute Resolution. Published semi-annually, this journalfeatures articles, reviews and summaries which inform the generaldispute resolution community of practical issues, developments andconcerns in the field. Crofton, MD: Cooperative Consortium forDispute Resolution (CCDR).

SPIDR News. Newsletter of the Society of professionals in DisputeResolution (SPIDR) provides information about the organization andits members, as well as short pieces on the many aspects of ADR.

Track Two. A quarterly publication of the Centre for ConflictResolution and the Media Peace Centre to promote innovative andconstructive approaches to community and political conflict, as analternative to traditional adversarial tactics.

B. Alternative DisputeResolution, General

Bobo, L. (1992) Prejudice and alternative dispute resolution. Studiesin law, politics & society, 12(147).

Bowman, D H. (Mar. 8, 1999). Use of ADR will increase in 21st

century labor, employment disputes. Government employee relationsreport, 37(1803), 287.

Brazil, W. D. (1990). A close look at three court sponsored ADRprograms: Why they exist, how they operate, what they deliver, andwhether they threaten important values. University of Chicago legalforum, 1990, 303.

Bush, R. A. B. (1984). Dispute resolution alternatives and the goalsof civil justice: Jurisdictional principles for process choice.Wisconsin law review, 4, 894.

Cameron, C., Harter, P. J., Bingham, G., & Eisner, N. R. (Spring1990). Alternative dispute resolution with emphasis on rulemakingnegotiation. The administrative law journal, 4(i), 83-111.

Carr, F. (Winter 1990). Alternative dispute resolution in an agencyprogram. Board of contract appeals bar association quarterlymagazine, 1(2), 11-15.

Carr, F. (1993). Alternative dispute resolution. Federal bar news &journal, 40(7), 444-447.



Carver, T. H. & Vondar, A. A. (May-June 1994). Alternative disputeresolution: Why it doesn't work and why it does. Harvard businessreview, 120-130.

Combe, G. W., Jr. (Sept. 1990). Anatomy of a business dispute:Successful ADR analysis by the Office of the General Counsel.Arbitration journal, 45(3), 3-14.

Costantino, C. A. (1992). FDIC uses spectrum of ADR options toresolve disputes. Federal bar news and journal, 39(9), 524-527.

Costantino, C. A. (1992). FDIC favors use of ADR. Worldarbitration and mediation report, 3(10), 256-258.

Cramton, R. (Ed.), (June 1984). Alternative dispute resolution in thelaw school curriculum. Journal of legal education, 34(2).

Davis, A. M. (1991, Apr.). Follett on facts: Timely advice from anADR pioneer. Negotiation journal, 131- 37.

Folberg, H. J. & Rosenberg, J. D. (1994). Alternative disputeresolution: An empirical analysis. Stanford law review, 1487.

Gilbert, L. (June 1999). Reducing the litigious climate inorganizations. Journal of alternative dispute resolution inemployment 1(1), 63-72.

Golann, D. (1989). Making ADR mandatory: The constitutionalissues. Oregon law review, 68, 488.

Goss, J. H. (1995). An introduction to alternative dispute resolution.Alberta law review, 34(1).

Hoffman, E. B. & Wagner, J. A. (Oct. 1993). Courtbusters.Government executive magazine, 29.

Internet guide to alternative dispute resolution. (July 1997). Theinternet law researcher, 2(5).

Karamon, M. C. (1996). ADR on the internet. Ohio state journal ondispute resolution, 11(537).



Menkel-Meadow, C. (1991). Pursuing settlement in an adversaryculture: A tale of innovation co-opted or the law of ADR. Floridastate university law review, 19(6), 1-46.

Patterson, R. J. (Spring 1988). Dispute resolution in a world ofalternatives. Catholic university law review, 37(3), 591-604.

Reynolds, N. (1991). Why we should abolish penalty provisions forcompulsory nonbinding alternative dispute resolution. Ohio statejournal on dispute resolution, 7(1), 173.

Roberts, S. (1993). ADR and civil justice: An unresolvedrelationship. Minnesota law review, 56, 450.

Rosenberg, J. & Folberg, J. (1994). Alternative dispute resolution:An empirical analysis. Stanford law review, 46, 1487.

Sander, F. E. A. & Goldberg, S. B. (Nov. 1993). Making the rightchoice. American bar association journal, 66-68.

Susskind, L. E., Babbitt, E. F., & Segal, P. N. (1993). When ADRbecomes the law: A review of federal practice. Negotiation journal,9(1), 59-75.

What will we do when adjudication ends?: The present and future ofalternative dispute resolution. (Aug. 1997). UCLA law review,44(6).

C. Arbitration Corrada, R. L. (Spring 1998). The arbitral imperative in labor andemployment law. Catholic university law review, 47(3), 919-940.

Covington, R. N. (Spring 1998). Employment arbitration after'Gilmer': Have labor courts come to the United States? Hofstra labor& employment law journal, 15(2), 345-418.

Farmer, A. & Pecorino, P. (June 1998). Bargaining with InformativeOffers: An Analysis of Final-Offer Arbitration. Journal legal studies,27(2), 415-432.

Goldberg, S. B. & Brett, J. M. (1990). Disputants' perspectives onthe differences between mediation and arbitration. Negotiationjournal, 6(3), 249.



Goldberg, S. B. & Brett, J. M., & Ury, W. L. (June 1989). Litigation,arbitration or mediation: A dialogue. American bar associationjournal.

Goldstein, J. I. & Payson, M. F. (June 1999). Compulsoryarbitration: Are mandatory agreements to arbitrate employmentdisputes enforceable under current law? Journal of alternativedispute resolution in employment, 1(1), 40-45.

Goodman, S. S. (Jan. 1998). Can you arbitrate that employmentclaim. Practical litigator, 9(1), 15-24.

Gorske, R. H. (19900. An arbitrator looks at expediting the large,complex case. Ohio state journal on dispute resolution, 5, 381.

Hedlund, R. L. & Paskin, D. C. (1990). Another view of expeditingthe large, complex case: A response to arbitrator Gorske fromcounsel for the defense. Ohio state journal on dispute resolution,6(1), 61.

Higgins, G. T. & O'Connell, W. D. (Mar. 24, 1997). Mediation,arbitration square off. Special to The national law journal, B18.

Hill, M. F., Jr. & Westhoff, T . M. (1998). 'I'll take it for what it isworth' - the use of hearsay evidence by labor arbitrators: A primerand modest proposal. Journal of dispute resolution, (1), 1-35.

St. Antoine, T. J. (1998). Mandatory arbitration of employeediscrimination claims: Unmitigated evil or blessing in disguise?Thomas M. Cooley law review, 15(1), 1-9.

Stipanowich, T. J. (Mar. 1987). Arbitration and the multipartydispute: The search for workable solutions. Iowa law review, 72,473.

Vitaro, S. A. & Wilson, R. (Mar. 3, 1999). Arbitration: Effectiveadvocacy in federal sector adverse action cases. (Presentation atSOELR 1999, Harrisburg, PA).

D. Conflict/DisputeResolution

Aubert, V. (1963). Competition and dissensus: Two types of conflictand conflict resolution. Journal of conflict resolution ,7, 26-32.



Bush, R. A. B. (1989). Defining quality in dispute resolution:Taxonomies and anti-taxonomies of quality arguments. Denveruniversity law review, 66, 335-80.

Costantino, C. A. (July-Aug. 1994). Commentary: Resolvingdisputes. Harvard business review, 144.

Elangovan, A. R. (1995). Managerial third-party disputeintervention: A prescriptive model of strategy selection. Academy ofmanagement review, 20, 800-830.

Felstiner, W. L. F. (1974). Influences of social organization ondispute processing. Law and society review, 8, 63-94.

Felstiner, W. L. F., Abel, R. L., & Sarat, A. (1980-81). Theemergence and transformation of disputes: Naming, blaming andclaiming. Law and society review, 631 - 54.

Fisher, R. J. (1994). Generic principles for resolving intergroupconflict. Journal of social issues, 50, 47.

Fiss, O. (1964). Against settlement. Yale law journal, 93, 1073-90.

Hurlburt, W. (1995). A new bottle for renewed wine. Alberta lawreview, 34, 86.

Nader, L. (1993). Controlling processes in the practice of law:Hierarchy and pacification in the movement to re-form disputeideology. Ohio state journal on dispute resolution, 9(1), 1-25.

Silbey, S. & Sarat, A. (1989). Dispute processing in law and legalscholarship. Denver university law review, 66, 437-98.

Susskind, L. E. & Madigan, D. (1984). New approaches to resolvingdisputes in the public sector. The justice system journal, 9(2), 189.

Terry, S. (1987). Conciliation: Responses to the emotional content ofdisputes. Mediation quarterly, 16, 45-52.

Trubek, D., Sarat, A., Felstiner, W. L. F., Kritzer, H., & Grossman,J. (1983). The costs of ordinary litigation. UCLA law review, 31, 72.



Tyler, T. (1989). The quality of dispute resolution procedures andoutcomes: Measurement problems and possibilities. Denveruniversity law review, 66, 419.

E. Dispute ResolutionSystems Design

A user-friendly guide to selecting an ADR procedure. (Jan. 1994)Negotiation journal.

Bolb, D. M. & Silbey, S. S. (Oct. 1990). Enhancing the capacity oforganizations to deal with disputes. Negotiation journal, 6(4), 297-305.

Bush, R. A. B. (1989). Defining quality in dispute resolution:Taxonomies and anti-taxonomies of quality arguments. Denveruniversity law review, 66, 335-80.

Carr, F. (Mar. 1994). How to design a dispute resolution system.Alternatives.

Cloke, K. (1991). Conflict resolution systems design, the UnitedNations and the New World Order. Mediation quarterly, 8(4), 343-347.

Costantino, C. A. (July 1994). Management focus: How to set up anADR program. Government executive magazine, 26(7), 44-45.

Costantino, C. A., Merchant, C. S., & Administrative Conference ofthe United States, Dispute Systems Design Working Group. (1993).Introduction: Disputes system design in the federal government.World arbitration and mediation report, 4(7), 169-173.

Ertel, D. (1991). How to design a conflict management procedurethat fits your dispute. Sloan management review, 32(4), 39-42.

Fleischer, J.M. (1996). Directing and administrating a mediationprogram: The transformative approach. Mediation quarterly, 13(4),295-304.

Hebert, C. (1999). Establishing and evaluating a workplacemediation pilot project: An Ohio case study. Ohio state journal ondispute resolution 14(2), 315- 480.




Goldberg, S. B. & Brett, J. M. (1991). Getting, spending, and losingpower in dispute systems design. Negotiation journal, 7(2), 119-121.

Goldberg, S. B. & Brett, J. M., & Ury, W. L. (1988). Designing aneffective dispute resolution system. Negotiation journal, 4(4), 413-431.


Kelly, J. B. (1989). Dispute systems design: A family case study.Negotiation journal, 5(4), 373.

Kolb, D. M. (1989). How existing procedures shape alternatives.Journal of dispute resolution.

Lesser, D., et al., Administrative Conference of the United states,Dispute Systems Design Working Group. (1994). Performanceindicators for ADR program evaluation. World Arbitration andMediation Report, 5(2), 41-44.

Manring, N. J. (1993). Dispute system design and the U.S. ForestService. Negotiation journal, 9(1), 13-21.

Murray, J. S. (1984). Guideposts for an institutional framework ofconsensual dispute processing. Missouri journal of disputeresolution, 1984(45).

Murray, J. S. (1989). Designing a disputing system for Central Cityand its schools. Negotiation journal, 3(4), 365-372.

Murray, J. S. (1990). Dispute systems design, power and prevention.Negotiation journal, 4(1), 105-108.

Nelles, A. (1992). Making mediation mandatory: A proposedframework. Journal on dispute resolution, 7(2), 287-313.



Rowe, M. P. (Apr. 1984). The non-union complaint system at MIT:An upward-feedback mediation model. In Alternatives to the highcost of litigation 2(4), 10-18. (Also reprinted in L. L. Riskin & J. E.Westbrook. (1987). Dispute resolution and lawyers. St. Paul, MN:West Publishing Co.)

Rowe, M. P. & Baker, M. (May-June 1984). Are you hearing enoughemployee concerns? Harvard business review, 62(3), 127-136.

Rowe, M. P. (Apr. 1990). People who feel harassed need a complaintsystem with both formal and informal options. Negotiation journal,6(2).

Rowe, M. P. (July 1990). Helping people help themselves: An optionfor complaint handlers. Negotiation journal, 6(3), 239-48.

Rowe, M. P. (Oct. 1991) The ombudsman's role in a disputeresolution system. Negotiation journal, 7(4), 353-361.

Rowe, M. P. (July 1993). The post-Tailhook navy designs: Anintegrated dispute resolution system. Negotiation journal, 9(3), 203-213.

Rowe, M. P. (1995). Options, functions, and skills. Negotiationjournal, 11(1), 103-114.

Sander, F. E. A. & Goldberg, S. B. (Jan. 1994). Fitting the forum tothe fuss: A user-friendly guide to selecting an ADR procedure.Negotiation journal,10(1), 49-68.

Simons, T. (1989). Practitioners of a new profession. Negotiationjournal, 3(4), 401-405.

Slaikeu, K. A. (1989). Designing dispute resolution systems in thehealth care industry. Negotiation journal, 3(4), 395-400.

Slaikeu, K. A. & Hasson, R. H. (1992). Not necessarily mediation:The use of convening clauses in dispute systems design. Negotiationjournal, 8(4), 331-337.

Stulberg, J. B. & Montgomery, B. R. (Spring 1987). Designrequirements for mediator development programs. Hofstra lawreview, 15(3), 499-533.



Ury, W. L., Brett, J. M., & Goldberg, S. B. (Oct. 1988). In practice:Designing an effective dispute resolution system. Negotiationjournal, 413-431.

Ury, W. (1995). Conflict resolution among the bushmen: Lessons indispute resolution systems design. Negotiation journal, 11(4), 379-89.

F. EnvironmentalDispute Resolution

Glavovic, B. C. & Dukes, E. F. Coordinating integratedenvironmental management studies: Lessons from the theory andpractice of negotiation. The south african journal of environmentallaw and policy, 4(1), 45-55.

Hartfield, E. F. (1988). Qualifications and training standards formediators of environmental and public policy disputes. Seton halllegislative journal, 12, 109-24.

Ozawa, C. P. (1993). Improving public participation inenvironmental decision making: The use of transformative mediationtechniques. Environment and planning c: government and policy,11(1), 103-117.

G. Ethics ABA Section of Dispute Resolution. (Winter 1998). Confidentialityin mediation. Dispute resolution magazine.

Asher, J. D. (Nov. 1996). Focus on fairness: When low-incomeconsumers face court-mandated ADR. Alternatives to the high costof litigation.

Bush, R. A. B. (1989). Efficiency and protection, or empowermentand recognition? The mediator's role and ethical standards inmediation. Florida law review, 41, 253-286.

Bush, R. A. B. (1994). A reply to the commentators on the ethicaldilemmas study. Journal of dispute resolution, 1, 87-91.

Bush, R. A. B. (1994). Symposium: The dilemmas of mediationpractice: A study of ethical dilemmas and policy implications.Journal of dispute resolution, 1(1994a), 1-55. (Original workpublished (1992). The dilemmas of mediation practice: A study ofethical dilemmas and policy implications. Washington, D.C.:



National Institute for Dispute Resolution)Cobb, S. (Jan. 1991). Einsteinian practice and Newtonian discourse:An ethical crisis in mediation. Negotiation journal, 87-102.

Cooks, L. M. & Hale, C. L. (Fall 1994). The construction of ethics inmediation. Mediation quarterly, 12(1), 55-76.

Davis, A. M. (1994). Ethics: No one ever said it would be easy:Bush's contribution to mediation practice. Journal of disputeresolution, 1, 75-79.

The dilemmas of mediation practice. (1994). Journal of disputeresolution,(1). [Symposium issue]

Dworkin, J., Jacob, L., & Scott, E. (Winter 1991). The boundariesbetween mediation and therapy: Ethical dilemmas. Mediationquarterly, 9 (2), 107-119.

Ethics forum: Questions and answers on professional responsibility.(Apr. 20, 1998). Pennsylvania law weekly, 4.

Garwin, A. (June 1998). Double identity: Ethics issues do notdisappear for lawyers who serve as mediators. American barassociation journal.

Gibson, K. (Fall 1989). The ethical basis of mediation: Whymediators need philosophers. Mediation quarterly, 7(1), 41-50.

Gibson, K. (1992). Confidentiality in mediation: A moralreassessment. Journal of dispute resolution, 25-66.

Govier, T. (1994, Fall). The ethics of forgiveness. Interaction, 6(3),10.

Grebe, S. C., et al. (Winter 1989). A model for ethical decisionmaking in mediation. Mediation quarterly, 7(2), 133-148.

Grunewald, M. (1996). The Freedom of Information Act andconfidentiality under the Administrative Dispute Resolution Act,Report to the Administrative Conference of the U.S. (1994-95 ACUS557). Administrative law journal, 9, 985.

Hair, M., Press, S., & Rathet, B. (Summer 1996). Ethics within themediation process. ADR currents.



Harter, P. J. (1989). Neither cop nor collection agent: Encouragingadministrative settlements by ensuring mediator confidentiality:Report to the Administrative Conference of the U.S. (1988 ACUS839). Administrative law journal, 1, 315.

Hay, L. T., Carnevale, C. M., & Sinicropi, A. V. (1984).Professionalization: Selected ethical issues in dispute resolution.Justice system journal, 9, 228-44.

Honeyman, C. (1986, Apr.). Bias and mediators' ethics. Negotiationjournal.

Kovach, K. (Winter 1997). Lawyer ethics in mediation: Time for arequirement of good faith. Dispute resolution magazine, 9-13.

Krohnke, D. W. (Nov.1996). Minnesota takes up ADR ethicschallenge. Alternatives to the high cost of litigation.

Lemmon, J. A. (Ed.), (June 1985). Making ethical decisions.Mediation quarterly, 8. [Special Issue]. San Francisco: Jossey-Bass,Inc.

Marksteiner, P. (1998). How confidential are federal employment-related dispute mediations? Ohio state journal on dispute resolution,14(1), 89-155.

Mediators face ethical dilemmas. (Sept. 14, 1998). Federal humanresources week, 5(21).

Menkel-Meadow, C. (1997). Ethics in alternative dispute resolution:New issues, no answers for the adversary conception of lawyers'responsibilities. South Texas law review, 38, 407.

Menkel-Meadow, C. (Winter 1997). Ethics in ADR representation:A road map of critical issues. Dispute Resolution Magazine, 3-6.

Moberley, R. (1994). Ethical standards for court-appointedmediators and Florida's mandatory mediation experiment. Floridastate university law review, 21, 702-27.

National Institute for Dispute Resolution (NIDR). (Mar. 1987)SPIDR's ethical standards: Six viewpoints. Dispute resolution forum,3-13.Pou, C., Jr., (1998, Winter). Ghandi meets Elliott Ness: 5th circuit



ruling raises concerns about confidentiality in federal agency ADR.Dispute resolution.

Reuban, R. C. (Jan. 1996). Model ethics rules limit mediator role.American bar association journal, 25.

Rowe, M. P., Simon, M., & Bensinger, A. (1990). Ombudsmandilemmas: Confidentiality, neutrality, testifying, record-keeping. InProceedings of the Annual Conference of SPIDR, 1989 (pp. 282-93).Washington, DC. SPIDR. [Reprinted in (Winter 1993). Journal ofhealth and human resources administration, 329-40.]

Rudlin, D. A., Saunders, G. D., & Hulburt, B. L. (Nov. 18, 1996).Attorney-mediators face important ethical issues. Special to TheNational Law Journal, D09.

Salem, Richard A. (1994). Ethical dilemmas or benign neglect.Journal of dispute resolution, 1, 71-74.

Sherman, E. F. (1997). Confidentiality in ADR proceedings: Policyissues arising from the Texas experience. South Texas law review,38, 541.

Shubow, L. D. (May 19, 1997). Neutrals should have ethicalresponsibility. Massachusetts lawyers weekly, 11.

Stulberg, J. B. (1994). Bush on mediator dilemmas. Journal ofdispute resolution, 1, 57-69.

Weissberg-Ortiz, J. (Mar. 1994). Avoiding ethical pitfalls inmediation. Orange county lawyer, 36-39.

H. Evaluation Brett, J. M., Barsness, Z. I., & Goldberg, S. B. (1996). Theeffectiveness of mediation: An independent analysis of caseshandled by four major service providers. Negotiation journal, 12(3),259-269.

Bush, R. A. B. Defining quality in dispute resolution: Taxonomiesand anti-taxonomies of quality arguments. Denver law review, 66(3),335-380.

Folberg, H. J. & Rosenberg, J. D. (1994). Alternative disputeresolution: An empirical analysis. Stanford law review, 1487.



Galanter, M. (1989). Compared to what? Assessing the quality ofdispute processing. Denver university law review, 66(3), xi-xiv.

Hebert, C. (1999). Establishing and evaluating a workplacemediation pilot project: An Ohio case study. Ohio state journal ondispute resolution, 14(2), 315- 480.

Honeyman, C. (Jan. 1990). On evaluating mediators. Negotiationjournal, 6(1), 23-36.

Kovach, K. K. (Mar. 1996). 'Evaluative' mediation is an oxymoron.Alternatives.

Lesser, D., et al., Administrative Conference of the United states,Dispute Systems Design Working Group. (1994). Performanceindicators for ADR program evaluation. World arbitration andmediation report, 5(2), 41-44.

O'Doherty, H. (1989). Mediation evaluation: Status report andchallenges for the future. Evaluation practice, 10(4), 8-19.

Rosenberg, J. & Folberg, J. (1994). Alternative dispute resolution:An empirical analysis. Stanford law review, 46, 1487.

Scher, E. (1996, Oct. 5). Evaluations: What for, by whom, whopays? Consensus, 7-8.

Susskind, L. E. (Apr. 1986). Evaluating dispute resolutionexperiments. Negotiation journal, 135-139.

Tyler, T. (1989). The quality of dispute resolution procedures andoutcomes. Denver university law review, 66, 419-436.

I. Labor/EmploymentDispute Resolution

Cohen-Rosenthal, E. (Sept. 1992). Commentary: Employeeparticipation councils. Journal for quality and participation, 15(5),88-89.

Corrada, R. L. (Spring 1998). The arbitral imperative in labor andemployment law. Catholic university law review, 47(3), 919-940.



Covington, R. N. (1998, Spring). Employment arbitration after'Gilmer': Have labor courts come to the United States? Hofstralabor& employment law journal, 15(2), 345-418.

Ferris, F. D. (Spring 1990). Labor relations: A conflict trap. Thebureaucrat: The journal for public managers, 20(1), 47-51.

Goldstein, J. I. & Payson, M. F. (June 1999). Compulsoryarbitration: Are mandatory agreements to arbitrate employmentdisputes enforceable under current law? Journal of alternativedispute resolution in employment, 1(1), 40-45.

Goodman, S. S. (1998, Jan.). Can you arbitrate that employmentclaim. Practical litigator, 9(1), 15-24.

Hill, M. F., Jr. & Westhoff, T. M. (1998). 'I'll take it for what it isworth' - The use of hearsay evidence by labor arbitrators: A primerand modest proposal. Journal of dispute resolution, (1), 1-35.

Lewin, D. & Mitchell, J. B. (Spring 1992). Systems of employeevoice: Theoretical and empirical perspectives. Californiamanagement review, 34(3), 95-111.

Marksteiner, P. (1998). How confidential are federal employment-related dispute mediations? Ohio state journal on dispute resolution14(1), 89-155.

Merchant, C. S. (Aug. 17, 1992). Labor-management cooperation inthe federal service. Federal labor relations reporter, 1(14b), 92/29-92/32.

Rowe, M. P. & Baker, M. (May-June 1984). Are you hearing enoughemployee concerns? Harvard business review, 62(3), 127-136.

St. Antoine, T. J. (1998). Mandatory arbitration of employeediscrimination claims: Unmitigated evil or blessing in disguise?Thomas M. Cooley law review, 15(1), 1-9.

True, J. M., III. (1994). Commentary: Employment ADR: Levelingthe playing field. Alternatives to the high cost of litigation, 12(11),140-143.

Aaron, M. C. (Apr. 1995). The value of decision analysis inmediation practice. Negotiation journal, 11(2), 123.



J. Mediation Adler, P., Milner, N., & Lovas, K. (1988). The ideologies ofmediation. Law and public policy journal, 10(4), 317-29.

Alfini, J. J. (1991). Trashing, bashing and hashing it out: Is this theend of `good mediation'. Florida state university law review, 19, 57-75.

Barsky, A. E. (1993). When advocates and mediators negotiate.Negotiation journal, 9, 115-122; 273-274.

Barsky, A. E. (1995). Issues in the termination of mediation due toabuse. Mediation quarterly, 13, 19-35.

Barsky, M. (1983). Emotional needs and dysfunctionalcommunication as blocks to mediation. Mediation quarterly, 2, 55-66.

Bartel, B. C. (Spring 1991). Med-arb as a distinct method of disputeresolution: History, analysis, and potential. Willamette law review,27, 661.

Bickerman, J. (July-Aug. 1996). Handling potential conflicts inmediation. Alternatives to the high cost of litigation.

Boskey, J. B. (Oct. 1994). The proper role of the mediator: Rationalassessment, not pressure. Negotiation journal, 10(4), 367-372.

Brett, J. M., Barsness, Z. I., & Goldberg, S. B. (July 1996). Theeffectiveness of mediation: An independent analysis of caseshandled by four major service providers. Negotiation journal.

Bush, R. A. B. (1989). Efficiency and protection, or empowermentand recognition? The mediator's role and ethical standards inmediation. Florida law review, 41, 253-286.

Bush, R. A. B. (1990). Mediation and adjudication, disputeresolution and ideology: An imaginary conversation. The journal ofcontemporary issues, 3(1), 1.

Bush, R. A. B. (1994). Symposium: The dilemmas of mediationpractice: A study of ethical dilemmas and policy implications.Journal of dispute resolution, 1(1994a), 1-55. (Original work



published (1992). The dilemmas of mediation practice: A study ofethical dilemmas and policy implications. Washington, D.C.:National Institute for Dispute Resolution)

Bush, R. A. B. (1996). The unexplored possibilities of communitymediation. Journal of law and social inquiry, 21, 715.

Bush, R. A. B. (1996). What do we need a mediator for? Mediation'svalue-added for negotiators. Ohio state journal on dispute resolution,12(10, 14-23.

Cobb, S. (Jan. 1991). Einsteinian practice and Newtonian discourse:An ethical crisis in mediation. Negotiation journal, 87-102.

Cobb, S. & Rifkin, J. (1991). Practice and paradox: Deconstructingneutrality in mediation. Law and social inquiry, 16 (1), 35-62.

Cohen, J. (May 10, 1999). Using mediation in disability disputes.New York law journal, S4,S19.

Cooks, L. M. & Hale, C. L. (Fall 1994). The construction of ethics inmediation. Mediation quarterly, 12(1), 55-76.

Davis, A. M. (Summer 1992). Ensuring high quality mediation: Theissue of credentialing. Conciliation quarterly, 11, 1-13.

Davis, A. M. (1993). Mediation: The field of dreams? If we build it,they will come. Negotiation journal, 9(1), 5-11.

Davis, A. M. (1994). Ethics: No one ever said it would be easy:Bush's contribution to mediation practice. Journal of disputeresolution, 1, 75-79.

DeLeon, L. (1994). Using mediation to resolve personnel disputes ina state bureaucracy. Negotiation journal, 10(1), 69-86.

Della Noce, D. J. (June 1997). Mediation could be the practice oflaw, but it doesn't have to be. Forum, 33, 16-21. [Special Issue: Ismediation the Practice of Law?] Washington, DC: National Institutefor Dispute Resolution.

The dilemmas of mediation practice. (1994). Journal of disputeresolution,(1). [Symposium issue]



Dworkin, J., Jacob, L., & Scott, E. (Winter 1991). The boundariesbetween mediation and therapy: Ethical dilemmas. Mediationquarterly, 9(2), 107-119.

Eaton, S. (Mar. 1990). Mandatory mediation and summary jury trial:Guidelines for ensuring fair and effective processes. Harvard lawreview, 103, 1086.

English, P. (Feb. 1994). Report and recommendations of certificationand standards. Resolve, 7(1), 14-20.

Feer, M. (Winter 1992). On 'A new discourse for mediation: Acritique of neutrality' (MQ 9:2). Mediation quarterly, 10(2), 173-177.

Feerick, J. (1997). Toward uniform standards of conduct formediators. South Texas law review, 38, 455.

Feuille, P. & Kolb, D. (1994). Waiting in the wings: Mediation's rolein grievance resolution. Negotiation journal, 10(3), 249-264.

Folger, J. P. & Bush, R. A. B. (1996). Transformative mediation andthird-party intervention: Ten hallmarks of a transformative approachto practice. Mediation quarterly, 13(4), 263-278.

Fuller, R. M., Kimsey, W. D., &. McKinney, B. C. (Winter 1992).Mediator neutrality and storytelling order. Mediation quarterly,10(2), 187-192.

Galanter, M. (1989). Compared to what? Assessing the quality ofdispute processing. Denver university law review, 66, xi-xiv, xii.

Garwin, A. (June 1998). Double identity: Ethics issues do notdisappear for lawyers who serve as mediators. American barassociation journal.

Gibson, K. (1992). Confidentiality in mediation: A moralreassessment. Journal of dispute resolution, 25-66.

Gibson, K. (Fall 1989). The ethical basis of mediation: Whymediators need philosophers. Mediation quarterly, 7(1), 41-50.





Grebe, S. C., Irvin, K., & Lang, M. (Winter 1989). .A model forethical decision making in mediation. Mediation quarterly, 7(2), 133-148.

Greenstone, J. L., Leviton, S. C., & Fowle, C. (1994). Mediationadvocacy: A new concept in the dispute resolution arena. Mediationquarterly, 11(3), 293.

Grillo, T. 91996). Respecting the struggle: Following the parties'lead. Mediation quarterly, 13(4), 279-286.

Hair, M., Press, S., & Rathet, B. (Summer 1996). Ethics within themediation process. ADR currents.


Hebert, C. (1999). Establishing and evaluating a workplacemediation pilot project: An Ohio case study. Ohio state journal ondispute resolution, 14(2), 315- 480.

Herrman, Margaret. (Winter 1993). On balance: Promoting integrityunder conflicted mandates. Mediation quarterly, 11(2), 123-138

Higgins, G. T. & O'Connell, W. D. (Mar. 24, 1997). Mediation,arbitration square off. Special to The national law journal, B18.

Hill, N. J. (1998). Qualification requirements of mediators. Journalof dispute resolution,(1), 37-51.

Hoffer, D. P. (1996). Decision analysis as a mediator's tool. Harvardnegotiation law review, 1996(1).

Honeyman, C. (1990, Jan.). On evaluating mediators. Negotiationjournal, 6(1), 23-36.

Honoroff, B., Matz, D., & O'Connor, D. (Jan. 1990). Puttingmediation skills to the test. Negotiation journal, 6, 37-46.



Kirtley, A. (1995). The mediation privilege's transition from theoryto implementation: Designing a mediation privilege standard toprotect mediation participants, the process and the public interest.Journal of dispute resolution, 1995(1).

Kolb, D. M. & Kolb, J. E. (1993). All the mediators in the garden.Negotiation journal, 9(4), 335-339.

Kovach, K. (1997, Winter). Lawyer ethics in mediation: Time for arequirement of good faith. Dispute resolution magazine, 36-39.

Lang, M. (Ed.), (1996). Transformative approaches to mediation.Special Issue. Mediation quarterly, 13(4).

Laue, J. H. (Ed.), (Summer 1988). Using mediation to shape publicpolicy. Mediation quarterly, 20.

Levi, D. (Nov. 1997). The role of apology in mediation. New Yorkuniversity law review, 72(5), 1165-1210.

Marksteiner, P. (1998). How confidential are federal employment-related dispute mediations? Ohio state journal on dispute resolution,14(1), 89-155.

Matz, D. (Oct. 1994). Mediation pressure and party autonomy: Arethey consistent with each other? Negotiation journal, 10(4), 359-365.

Maute, J. L. (1990). Mediator accountability: Responding to fairnessconcerns. Journal of dispute resolution, 2, 503-35.

Maute, J. L. (1991). Public values and private justice: A case formediator accountability. Georgetown journal of legal ethics, 4, 503-35.

Mayer, B. (1987). The dynamics of power in mediation andnegotiation. Mediation quarterly,16, 57-86.

Mediators face ethical dilemmas. (Sept. 14, 1998). Federal humanresources week, 5(21).

Menkel-Meadow, C. (1993). Lawyer negotiations: Theories andrealities - What do we learn from mediation? Minnesota law review,56.



Menkel-Meadow, C. (Sept. 1993). Professional responsibility forthird-party neutrals. Alternatives to the high cost of litigation.

Menkel-Meadow, C. (1995). The many ways of mediation: Thetransformation of traditions, ideologies, paradigms, practices.Negotiation journal, 11, 217-241.

Menkel-Meadow, C. (Nov. 1996). Conflicts and mediation practice.Alternatives to the high cost of litigation.

Menzel, Kent E. (1991). Judging the fairness of mediation: A criticalframework. Mediation quarterly, 9, 3-20.

Meyer, J. P. (1997). The pros and cons of mediation. Disputeresolution journal, 52(3), 8-14.

Moore, C. W. (Ed.), (Summer 1987). Practical strategies for thephases of mediation. Mediation quarterly, 16, 87.

Negotiation journal,9(4), Special Issue (1993).

Nelles, A. (1993). Making mediation mandatory. 'A proposedframework.' Journal on dispute resolution, 7(2), 287-313.

O'Doherty, H. (1989). Mediation evaluation: Status report andchallenges for the future. Evaluation practice, 10(4), 8-19.

Pirie, A. (1986). The lawyer as mediator: Professional responsibilityproblems or profession problems? Canadian bar review, 63, 378-411.

Pope, S. G. (1996). Inviting fortuitous events in mediation: The roleof empowerment and recognition. Mediation quarterly, 13(4), 287-294.

Reeve, C. (1998). The quandary of setting standards for mediators:Where are we headed? Queen's law journal, 23, 441.

Rifkin, J., Millen, J., & Cobb, S. (Winter 1991). Toward a newdiscourse for mediation: A critique of neutrality. Mediationquarterly, 9(2), 151-164.

Riskin, L. L. (1982). Mediation and lawyers: The lawyer’s standardphilosophical map. Ohio state law journal, 42, 41.



Riskin, L. L. (1984). Toward new standards for the neutral lawyer inmediation. Arizona law review, 26, 329-62.

Riskin, L. L. (Spring 1996). Understanding mediators' orientations,strategies and techniques: A grid for the perplexed. Harvardnegotiation law review, 1.

Ruttenberg, B. (1987). Do certified mediators make a safer society?SPIDR news, 11(2).

Shaw, M. L. (1988). Mediator qualifications: Report of a symposiumon critical issues in alternative dispute resolution. Seton halllegislative journal, 12, 125-36.

Shonholtz, R. (1988). Professional qualification: Consumers shouldqualify dispute resolvers. Bureau of National Affairs ADR report,2(2), 349.

Silbey, S. S. & Merry, S. (1986). Mediator settlement strategies. Lawand policy, 8, 7-32.

Stulberg, J. B. & Montgomery, B. R. (Spring 1987). Designrequirements for mediator development programs. Hofstra lawreview, 15(3), 499-533.

Stulberg, J. B. (1994). Bush on mediator dilemmas. Journal ofdispute resolution, 1, 57-69.

Waldman, E. A. (1997). Identifying the role of social norms inmediation: A multiple model approach. Hastings law journal, 48,703-769.

Wedge, B. & Sandole, D. (Summer 1982). Conflict management: Anew venture into professionalization. Peace and change.

Weissberg-Ortiz, J. (Mar. 1994). Avoiding ethical pitfalls inmediation. Orange county lawyer, 36-39.

Younger, S. (1996). Effective representation of corporate clients inmediation. Albany law review, 59, 951.



Adler, R. S., Rosen, B., &. Silverstein, E. M. (1998). Emotions innegotiation: How to manage fear and anger. Negotiation journal, 14,161-179.

K. Negotiation Albrecht, K. & Albrecht, S. (Apr. 1993). Added value negotiating.Training, 30(4), 26-29.

Barsky, A. E. (1993). When advocates and mediators negotiate.Negotiation journal, 9, 115-122; 273-274.

Colosi, T. R. (Nov.-Dec. 1983). Negotiation in the public and privatesectors. American behavioral scientist, 299.

Davis, A. M. (July 1989). An interview with Mary Parker Follett.Negotiation journal, 2223-235.

Gifford, D. G. (1985). A context-based theory of strategy selectionin legal negotiation. Ohio state law journal, 46, 1.

Goodpaster, G. (1993). Rational decision-making in problemsolving negotiation: Compromise, interest-valuation, and cognitiveerror. The Ohio state journal on dispute resolution, 8(2), 299.

Mayer, B. (1987). The dynamics of power in mediation andnegotiation. Mediation quarterly,16, 57-86.

Menkel-Meadow, C. (1984). Toward another view of legalnegotiation: The structure of problem-solving. UCLA law review,31, 754-842.

Menkel-Meadow, C. (1993). Lawyer negotiations: Theories andrealities - What do we learn from Mediation? Minnesota law review,56.

Mnookin, R. H. (1993). Why negotiations fail: An exploration ofbarriers to the resolution of conflict. The Ohio state journal ondispute resolution, 8(2), 235.

Pritzker, D. M. (Fall 1990). Working together for better regulations.Natural resources and environment, 5(2), 29-31.

Putnam, L. L. (1994). Challenging the assumptions of traditionalapproaches to negotiation. Negotiation journal, 337-346.



Susskind, L. E. & Rubin, J. Z. (Nov.-Dec. 1983). Negotiation:Behavioral perspectives. American behavioral scientist, 27(2).

Thompson, B. L. (June 1991). Negotiation training: Win-win orwhat? Training, 28(6), 31-35.

Wetlaufer, G. B. (1996). The limits of integrative bargaining.Georgetown law journal, 85, 369-93.

White, J.J. (1984). The pros and cons of getting to yes. Journal oflegal education, 34, 115-24, and Roger Fisher’s response.

L. Neutrals Costantino, C. A. & Kaplow, C. M. (1994). FDIC criteria forneutrals depends on experience. Alternatives to the high cost oflitigation, 12(7), 95-95.

Mazadoorian, H. N. (Sept. 1996). Disclosure questions ADR counselshould ask when screening and selecting a neutral. Alternatives tothe high cost of litigation.

Menkel-Meadow, C. (Sept. 1993). Professional responsibility forthird-party neutrals. Alternatives to the high cost of litigation.

Shubow, L. D. (May 19, 1997). Neutrals should have ethicalresponsibility. Massachusetts lawyers weekly, 11.

M. Ombudsman Meltzer, D. L. (1998). The federal workplace ombuds. Ohio statejournal on dispute resolution, 13(2), 549-609.

Rowe, M. P. (Apr. 1987). The corporate ombudsman: An overviewand analysis. Negotiation journal, 3(2), 127-40.

Rowe, M. P. & Reddy, J. (Mar. 1987). The ombudsman as an ounceof prevention. Industry, 51(3), 42-44.

Rowe, M. P., Simon, M., & Bensinger, A. (1990). Ombudsmandilemmas: Confidentiality, neutrality, testifying, record-keeping. InProceedings of the annual conference of SPIDR, 1989 (pp. 282-93).Washington, DC. SPIDR. [Reprinted in (1993,Winter). Journal ofhealth and human resources administration, 329-40.]



Rowe, M. P. (Oct. 1991) The ombudsman's role in a disputeresolution system. Negotiation journal, 7(4), 353-61.

Rowe, M. P. (Winter1993). An overview of client and internalombudsmen. Journal of health and human resources administration,259-60.

Rowe, M. P. & Ziegenfuss, J. T.(Winter 1993). Corporateombudsmen: Functions, caseloads, successes and problems. Journalof health and human resources administration, 261-80.

Rowe, M. P., Ziegenfuss, J. T., Hall, G., Perneski, A., & Lux, M.(Winter 1993). Perspectives and costs and cost effectiveness ofombudsman programs in four fields. Journal of health and humanresources administration, 281-312.

Rowe, M. P. (Apr. 1995). Options, functions, and skills: What theorganizational ombudsperson might want to know. Negotiationjournal, 11(2), 103-14.

Zetlin, M. (Sept. 1992). A neutral third party. Management review,81(9), 50-53.

N. Planning/PublicPolicy/CommunityDispute Resolution

Adler, P., Lowry, K., & Milner, N. (1997). Participating the public:Group process, politics, and planning. Journal of planning educationand research, 16, 177-187.

Davis, A. M. (Apr. 1991). Follett on facts: Timely advice from anADR pioneer. Negotiation journal, 131- 37.

Dukes, E. F. (1990). Understanding community dispute resolution.Mediation quarterly, 8(1), 27-38l.

Dukes, E. F. (1993). Public conflict resolution: A transformativeapproach. Negotiation journal, 9, 45-57.


Laue, J. H. (Ed.), (Summer 1988). Using mediation to shape publicpolicy. Mediation quarterly, 20.

part iii: chapter 3 bibliography: articles on adr · part iii: chapter 3 federal adr program...

Documents