The highway Generic Business Services for Operational

Architecture ValueExpense Management Generic Business Service

1 in a series of 6

Agility in Enterprise and Business Architectures

Assume agility in business strategy and standards that make sense globally. ◦Coarse Grain – Technology Services◦Generic Business Services

Design with the understanding that the why will change, not the how and what. ◦A way to manage the people side of the

strategy◦A way to measure the outcomes

A series by audience compliments this leadership message

Enterprise Architecture

Business Architecture

People, Process and Technology are far too complex we need to map our outcome model (as is) to the Target State via this performance model.The how and what are defined with the current, must have and future clearly defined.

We know the problem

As IsOutcome

Model Performance ModelFuture StateTarget Model

Universal business and IT value

Chaos

Any Point of View

Global

Allows different risk

appetites locally

Your strategy changes annually if not more, your performance goal remains constant

Outcome Model Performance Model

expense

Revenue

Design Strategy Promotes a balanced baseline to guide and scale with confidence

Traveling South Northbound Travelers

Expense Transaction

Revenue Transaction

Investm

ent (Fin

ance

R

eso

urce

Manag

em

ent) S

ucc

ess

ful st

rate

gy

measu

res

travele

rs N

ort

h

End Series Part I