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Macquarie Park RTO 90222

Competency Assessment TaskCourse Name Business Services

Cluster A

Cluster Name Prepared for Work

Qualification Code BSB20115

Qualification Name Certificate II in Business

Units of Competency

BSBWHS201 Contribute to health and safety of self and others

1. Work safely2. Implement work safety requirements3. Participate in WHS consultative processesBSBWOR204 Use business technology1. Select and use technology2. Process and organise data3. Maintain technology

Student Name

Date of Issue

Date of Issue Due Date

Pre-requisite units Nil

STUDENT ACKNOWLEDGEMENT Please tick

Students must complete knowledge and skills development activities which prepare for and may contribute to assessment of competence.

I understand the requirements of the assessment task and assessment methods.

I understand what is being assessed and can perform the tasks described in this

assessment.

I have been provided with information about RPL, Credit Transfer and Assessment

Appeals.

I have notified the assessor of any special needs to be considered

I declare that the work submitted is my own.

Student signature Date

BSB20115 BS Task Cluster A January 2018 of 14 Public Schools NSW, Macquarie Park RTO 90222


Assessment Methods

Part A: Research Part C: Portfolio/Observation

Part B: Scenario

Foundation skills ☒

☒ Learning Skills ☐ Reading skills

☐ Writing Skills ☒ Oral communication skills

☒ Numeracy ☐ Navigate the world of work

☐ Interact with others ☐ Get the work done

☒ Problem-solving skills ☒ Self-management Skills

☒ Technology Skills ☐ Initiative and enterprise Skills

☐ Planning and organising ☐ Teamwork

Nationally Consistent Collection of Data (NCCD) ASSESSOR/ TRAINER USE ONLY: Additional requirements for students with special needs and /or Education as an Additional Language/ Dialect (EALD) for the completion of this task. Please tick and explain

No assistance required

Providing support staff

Providing tutorial sessions

Altering assessment methods

Simplifying and rephrasing language Provide additional time to complete the task Further Assistance provided:



As you complete this assessment task you will be demonstrating your skills and knowledge to your assessor. The assessor may also observe your practical skills and techniques. Ensure in your work practices that you work safely and efficiently, check that equipment is ready for use and work with others to improve work practices.

Create a folder in your student drive/directory called (surname) Cluster A.

PART A1. Find three other safety signs, different to the example shown below. Create and complete a

table (shown below) in a suitable word processing program. Save this document as WHS Signs and save in your (surname) Cluster A folder.

Sign Meaning and Description Location

Emergency Exit

A green solid rectangle with a white symbol or text

Above doors to be used in an emergency situation

2. Prepare a PowerPoint presentation on your allocated WHS topic (5 slides). The topic will be allocated by your assessor from the following options.

Hazards in the Workplace

Occupational Overuse Syndrome

Ergonomics

Emergency Evacuation Procedures

The PowerPoint presentation should:

include at least 5 slides relevant to the topic delegated

be interesting and stimulating with pictures and design appropriate to the topic (not text dense)

There may be more than one person choosing each topic. Each student must prepare his or her own PowerPoint presentation

Save the PowerPoint with your topic as the filename in your (surname) Cluster A folder. E.g. Ergonomics

PART BRead the following scenario then answer the questions that follow.

Instruction



It was Sam’s first day working in the office at Fair Dinkum Industries Pty Ltd. They were really busy in the morning so Sam was asked to miss the induction to the workplace that most new employees went through and to complete a few jobs instead. Sam was told the induction would happen after lunch when things settled down a bit.

The first job for Sam was to do some laminating. Sam was unfamiliar with the laminator and managed to melt some plastic sheets onto the rollers and suffered a minor burn when trying to remove the plastic. In the process of checking the laminator, Sam noted that the electrical equipment had not been safety checked in the last 5 years and that the cord was frayed.

Next Sam was asked to change the ink cartridge on the printer and managed to get black powder everywhere. The office manager was angry about that and set Sam to tidying up the office.

After tripping over some electrical cables that were lying across the walkway, Sam tried to lift a box of paper to stack it out of the way and sustained a back strain. It was a miserable start to Sam’s career.

1. Sam missed the safety induction to the workplace.

a. What is the purpose of workplace safety induction?

b. Why is it important?3. A list of potential hazards is given below.

Identify a possible example of each hazard type in the Fair Dinkum Industries Pty Ltd office.

Thermal Hazards Electrical Hazards

High voltage equipment240V mains

Chemical Hazards

Corrosive, Flammable, Poisonous/Toxic, Volatile



Hot surfaces

Cryogenic materials

Substandard conditions / untested devices

substances/solvents, Carcinogens, Reactivity

Example: Example: Example

Mechanical Hazards

Lifting/heavy objects

Noise

Vibrations, Equipment in motion, Dust generation

Radiation Hazards

Laser, Ionising source, Radio frequency

Environmental Hazards

Sun, Wind, Rain, Heat and cold stress, Medical conditions, Slips and trips, Dehydration

Example: Example: Example:

4. 5. Complete the Hazard Report from for ONE of the hazards you identified from the scenario on the previous page.

(NB For more information about Risk Assessment refer to SafeWork NSW documents that are readily available on the internet).

HAZARD REPORT FORM

Name of person who identified the hazard _____________________________________

Brief description of the hazard ______________________________________________

_______________________________________________________________________

Location of the hazard _____________________________

Date the hazard was identified _______________________

Assessment of risk posed by the hazard ______________________________________

Recommended action to control the hazard ____________________________________

Signed _________________________________ Date ___________________

WHSR signature _________________________ Date ___________________



6. Under the Work Health and Safety Act 2011 what duties do Sam and his supervisor have with regard to workplace safety?

a) PCBU duties of supervisor:b) Worker duties of Sam:

7. An injury has resulted from Sam lifting a box of paper.

a. What steps are required to report the injury?

b. What are the consequences of the injury not being reported?

8. What is the difference between a hazard and a risk?

9. Identify hazards in your school or your classroom and complete the Risk Management Plan proforma below (see the next page). Risk Assessment Matrix is attached to assist you in completing the Risk Management Plan proforma.



Risk Management Plan ProformaName of workplace: Name of workplace manager:

Risk assessment focus:

Location/activityHazard

identification type/ Causes

Current Controls

Risk Matrix Score

Elimination or Control Measures

Who When


https://education.nsw.gov.au/inside-the-department/health-and-safety/risk-management/procedures-and-tools/risk-assessment-matrix




Relevant additional information reviewed and attached: Yes/ No

Plan prepared by:

_________________________________________

Position: _______________

Prepared in consultation with:

____________________________________________________

Date: ______________

Communicated to: _______________________

Monitor and Review: Monitor the effectiveness of controls and change if necessary. Review the risk assessment if an incident or a significant change occurs.

10. Describe in detail the process of how ‘Evacuation Drills’ are carried out in workplaces. Explain the purpose of these drills. (Reflect on your experience of one of these drills when answering the 2 questions.)

Ensure that you are working ergonomically at all times during practical activities.



Checkpoints: Chair back Lower back Seat height/desk

height Thighs Feet Floor space Forearms Wrists Screen position organisation

Part C1. Create a document using a suitable word processing program called Business

Technology and save in your (surname) Cluster A folder. This document will consist of activities 1 – 5.

Choose THREE pieces of equipment from the list below and describe how to use each piece in a safe manner.

Your response should:

Include the name and an image of the piece of equipment

Describe the main steps used in operating the equipment safely

Outline regular maintenance required e.g. replacement of any consumable items

Describe what to do if the equipment breaks down


1. Using 3 or 4 of the Checkpoints above, design a unique A4 wall poster about working ergonomically when using a computer.

Laminate your poster to demonstrate that you can use the laminator safely.

http://clewett.net.au/whs/docs/Workstation_ergonomics-Engage_output/engage.html


LAMINATOR SCANNER BINDER

PHOTOCOPIER COMPUTER PRINTER

2. Demonstrate the use of one of the pieces of equipment you have chosen.3. Create a table (as shown below) and identify the types of software applications

available on your computer and provide the name the software application

Purpose Type of software Software Name

Used for creating text-based documents eg reports, memos, letters

Word processing Microsoft Word

Use for performing calculations eg budgets

Used for storing information e.g. names and addresses, phone numbers

Used to send and receive electronic messages

Used to lay out documents so they look professional

Used to insert or modify graphics in a document

Used to create presentations for meetings and training sessions

4. If you are unsure of how to do something in a software application, how could you find out a solution?

5. Name two routine tasks for your computer that could be scheduled to run automatically on a regular basis.

6. What action would you take when there is a paper jam in your printer?

7. Why do organisations back up their data? Where and how do they back up their data?

Upload your (surname) Cluster A folder to your Assessor’s share drive.



Complete the student checklist on the next page to ensure that you have completed all of the

necessary tasks.

Student Checklist

Task Completed - date

Part A

1. WHS Signs

2. WHS PowerPoint

Part B



1. Safety Induction questions

2. Examples of hazards

3. Hazard Report form and Identification form

4. WHS questions: Questions 4 - 8

5. Poster on ergonomics

Part C

1. Business Technology document

2. Equipment description and use

3. Demonstrate equipment use

4. Table of types of software

5. Answers to 3 questions

(surname) Cluster A folder uploaded to Assessor’s share drive



Assessors Observation checklist

Student name:

Assessor name:Units of competency: BSBWOR204 Use business technology

BSBWHS201 Contribute to health and safety of self and others

Date of observation:During the Cluster A task did the student:

Yes No Comments

Check the safety of the business environment

Prepare the equipment for use

Turn on the equipment

Operate equipment successfully

Ensure workspace is left as per organisational requirements

Turn equipment off appropriately

Work ergonomically at all times

The student’s performance was:

Not Satisfactory Satisfactory

Feedback to student:- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Feedback from student:- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Student signature:

Assessor signature:



ASSESSOR FEEDBACK TO STUDENTSAssessor’s Name Cluster A

Student Name

Units of competency being assessed Assessment Outcome

Code and name

Competent Not yet competent

If NYC - Refer to shaded section below

If you have been deemed NOT YET COMPETENT the following further action is required:Date of Reassessment /Date Competent

Assessor general comment:

I declare that I have conducted a fair, valid, reliable and flexible assessment with this student and have provided appropriate feedback

Assessor Signature Date

Assessors: the completed student assessment task and assessor feedback sheets must be scanned and uploaded to QMS.

Student Feedback (to be completed after student receives assessor feedback)

Tick only one I agree with the outcome of this assessment I do not agree with this assessment outcome and will speak with assessor re: appeals processWhat did I learn from this Task?

Student Signature Date


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