part 2 smart client characters scripts and sms final final · part 2. smart client: characters,...
TRANSCRIPT
PART2
SmartClient:Characters,ScriptsandSMSMessages
September2017
Part2.SmartClient:Characters,Scripts,andSMS page2
Contact:
HealthCommunicationCapacityCollaborativeJohnsHopkinsCenterforCommunicationPrograms111MarketPlace,Suite310Baltimore,MD21202USATelephone:+1-410-659-6300Fax:+1-410-659-6266www.healthcommcapacity.org
Coverphoto:WomenrespondingtoSmartClienttoolonmobilephones.©2017,CaitlinLoehr,allrightsreserved.
ThisreportwasmadepossiblebythesupportoftheAmericanPeoplethroughtheUnitedStatesAgencyforInternationalDevelopment(USAID).HC3issupportedbyUSAID’sOfficeofPopulationandReproductiveHealth,BureauforGlobalHealth,underCooperativeAgreement#AID-OAA-A-12-00058.
©2017,JohnsHopkinsUniversity.Allrightsreserved.
Part2.SmartClient:Characters,Scripts,andSMS page3
TABLEOFCONTENTS
ACKNOWLDGEMENTS...................................................................................Error!Bookmarknotdefined.INTRODUCTION............................................................................................................................................4DRAMAPLOTSUMMARYANDCHARACTERS...............................................................................................5
DramaCharacters.....................................................................................................................................5OTHERCHARACTERS.....................................................................................Error!Bookmarknotdefined.
HostCharacters........................................................................................................................................6PersonalStoryCharacters........................................................................................................................6SampleDialogueCharacters....................................................................................................................7
CALLSCRIPTS................................................................................................................................................81. CallOne:SigningUpforBetaLife.................................................................................................82. CallTwo:IntroducingBetaLife...................................................................................................113. CallThree:CoupleCommunicationaboutchildbirthspacing....................................................164. CallFour:BeingaSupportivePartner........................................................................................225. CallFive:FindingaSupportiveChildBirthSpacingProvider......................................................276. CallSix:ChoosingaChildBirthSpacingMethod.........................................................................327. CallSeven:PreparingtovisitaChildBirthSpacingProvider......................................................388. CallEight:Quiz1........................................................................................................................439. CallNine:FeelingComfortablewithaNurse..............................................................................4510. CallTen:DealingwithProviderBias.........................................................................................5011. CallEleven:AskingQuestionsduringChildBirthSpacingCounseling......................................5512. CallTwelve:Quiz2....................................................................................................................6113. CallThirteen:DiscussingSideEffects........................................................................................6314. CallFourteen:AdvocatingforChildBirthSpacing....................................................................6815. CallFifteen:TalkingwithaNurse.............................................................................................7216. CallSixteen:TalkingwithyourPartner.....................................................................................7717. CallSeventeen:Quiz3..............................................................................................................82
ACKNOWLEDGMENTS
TheHealthCommunicationCapacityCollaborative(HC3)—fundedbytheUnitedStatesAgencyforInternationalDevelopment(USAID)basedattheJohnsHopkinsCenterforCommunicationPrograms(CCP)—wouldliketoacknowledgethefollowingindividualsfortheircontributionstothisproject:
• CaitlinLoehr,AllisonMobley,JoannaSkinnerandArzumCiloglufromHC3;• Dr.StellaBabalolaandOlamideOyenubifromtheCCPresearchdepartment;• AkinsewaAkiodefromtheNigerianUrbanReproductiveHealthInitiative;• ReginaTraore-SerieandBenjaminSorofromCCPCoted’Ivoire;• DesmondNwekeandMarketAuditsandResearchServices,Nigeria;• ClémentKouadioKouame,researcherinCoted'Ivoire;• AfricanRadioDramaAssociation,Nigeria;• SpotLine,Coted'Ivoire;and• HopeHempstone,RachelMarcus,JoanKraftandAfeefaAbdur-RahmanfromUSAID
INTRODUCTION
The“SmartCouple”digitalhealthtoolsaredesignedtoinform,empowerandpromote“smartclients”and“smartcouples”byreachingthemdirectlythroughmobiletechnology.
ThesescriptsarePart2ofafour-partdocument.Part1providesthebackgroundforthetools,visionandobjectives,detailsabouttheaudienceandbehavioralobjectives,andinformationaboutkeyaspectsaboutthetools.Part3containstheSmartCouplecharacters,scriptsandSMSchallenges.AndPart4providesguidelinesforadaptation.
ThefollowingscriptswerewrittenforthetestinganduserstudyinKaduna,Nigeria,andthereforeincludeterminologyandnamesappropriateforthelocalcontextinKaduna.ThescriptswerealsotranslatedintoPidgin,YorubaandFrench[https://healthcommcapacity.org/technical-areas/family-planning/smart-client-smart-couples/].Thecontentisdesignedtobeadaptedfordifferentcountries(seePart4fortipsonadaptingthesescripts).
Oneimportantnoteforthescriptsisthattheaudioclipsareseparatedbylinestoindicatewheretheaudioclipsstartandstop.RecordingtheaudioclipsinseparatesegmentshelpswhenloadingthecontenttotheIVRplatform.
RefertoPart4formoreinformationonusingandadaptingthetools.
DRAMAPLOTSUMMARYANDCHARACTERS
Musaisahardworkingtailorandworksatashopintheneighborhoodwhereheandhisfamilylive.Heandhiswife,Laila,havebeenmarriedforfiveyearsandhavetwochildren,DanjumaandLami.Hecaresalotforhissister,Safiah,andworriesaboutherwell-being.Heseesthatsheisstrugglingwithmanychildrenanditmakeshimwanttomakesurehecanprovideforhisfamily,sohedoesnotwanttohaveanotherchildyet.HetalkstoLailaaboutitandtheyagreetopracticechildbirthspacing.1Theyareveryhappytogether,butrecentlyMusaseemstobehidingsomething—heoftengoesoutwithouttellingLailawhereheis.Lailathinksheishavinganaffair.Infact,hehasbeensufferingfromabadstomachpainandistryingtofindtreatmentbutdidnotwanttoworryLaila.Hefinallyseesadoctorwhoassureshimthatheneedsanoperation.
Musa’ssisterSafiahandherhusband,Mahmoud,havefivechildrenandarehavingtroublemakingendsmeet,especiallywhenoneoftheirsons,Abu,becomessick.Lailasuggeststhat,instead,theyspacethebirthsoftheirchildren.MahmoudisangrywhenhefindsoutthatLailasuggestedSafiahpracticechildbirthspacingandtellsLailaandMusatostopinterferingintheirmarriage.Safiahisinterested,though,andtalkstoLailaaboutvisitingapharmacist.TensionscalmdownwhenMusatalkswithMahmoud,andheagreestovisittheclinicwithSafiah.
DijeisLaila’syoungersisterandmovedinwithLailaaftertheirparentspassedawayinanaccident.LailaandDijehaveabrother,Bala,whobecamethefamilyhead,andheisnowveryprotectiveofDije.Dijeloveshimbutthinkshetriestocontrolhertoomuch.Dijeseesherselfasverymodernandwantstogotouniversity.Sheisinlovewithayoungman,Kabir,andtellsLailaabouthimbutisafraidtotellBala.Oneday,BalaseesDijeandKabirtogetherandisveryangry.Shortlyafter,KabirdoesnotshowupforadateandDijebecomesworried.ThereissuspicionthatBalaisinvolvedinKabir’sdisappearanceandheisarrested.However,Kabirisfoundinjured,butalive,followinganaccident,andproposestoDije.
DRAMACHARACTERSLailaBagudu WifeofMusa.26yearsold.Hastwoyoungchildren,Danjuma(boy,2yearsold)and
Lami(girl,4yearsold).Shebecomesasatisfiedand“smart”userofchildbirthspacing.
MusaBagudu HusbandofLaila.30yearsold.Worksasatailorinthecity.Hehasbeenhavingstomachpainsforawhilenowandisvisitingadoctorbuthasnottoldhiswife.Hedoesn’twantanotherchildyetandisasupportive“smart”partnerinchildbirthspacing.
DijeHusseini Laila’syoungersister,17yearsold,andliveswithLailaandMusaaftertheirparentsdiedinacaraccident.Sheisunmarriedbutisinlovewithayoungman.Sheisadreamerandhashighhopesforherfuture.Sheattendssecondaryschool.
BalaHusseini LailaandDije’sbrother,22yearsold,whoisunmarried.Heisveryprotectiveofhissisters,especiallyDije,whoisyoungerthanhim,sincetheirparentsdied.Heseeshimselfastheprotectorofthefamily.
Kabi Dije’sboyfriend,22yearsold.HeisveryromanticanddeeplyinlovewithDije.
1Theterm“childbirthspacing”isusedinthesescriptsduetotheacceptabilityinNorthernNigeriaofthetermoverothertermssuchas“familyplanning.””.Theappropriate,acceptedtermshouldbeusedwhenadaptingthescripts.
Part2.SmartCouple:Characters,Scripts,andSMS page6
Safiah Musa’ssister.33yearsold.Shehasfivechildren,includingAbu,whoisoftensick.SheismarriedtoMahmoud.Shehasnevertriedchildbirthspacingandneverdiscusseditwithherpartner.
Mahmoud Safiah’shusband.40yearsold.Heistraditionalinhisnormsaboutfertility,childbirthspacingandmaleinvolvement.Heloveshiswifeandchildrenverymuchandthinkslotsofchildrenareasigntheyarecommittedtoeachother.
Bakothebarber Musa’sbarber.40yearsold.Heandhiswifeareusingachildbirthspacingmethodandheisapersonaladvocate.
Barbershopcustomer Inhis50s.Hastraditionalbeliefsaboutmasculinenormsconcerningfertilityandchildbirthspacing.
Nurse2 CounselsLaila.Sheisinherearly40s.Sheisverybusyandworkslonghoursbutlovesherjob.Sheissupportiveandmodelsclient-centeredcounseling.
Policeofficer Male.Inhislate30s.
HOSTCHARACTERSNurseHabibaMuazu HerfullnameisHabibaMuazu.HerfriendscallherHabiba.Sheisanurseatasmall
healthclinicandisahostfortheBetaLifemobilephonetool.Sheismarriedwithtwochildren.
AdamuDodo MetNurseHabibaasaclientandnowworksasacommunityoutreachworkerfortheclinic.HeismarriedtoMatseandhasthreechildren.
PERSONALSTORYCHARACTERS
Call# Name Description2 Talatu Female,late20s
3 Rabi Female,late20s,usingtablets
4 Dauda Male,35yearsold,12yearsmarried
5 Amina Female,mid-20s,threechildren
6 Maryam Female,late20s,usesIUD,threechildren
7 Asabe Female,late20s
9 Zara Female,early20s,usingcondoms
10 Fatima Female,late20s,threechildren,usinginjectable
11 Hauwa Female,mid-20s,twochildren
13 Zuberu Male,late20s,twochildren,wifeswitchedfromtabletstoIUD
14 Jemimah Female,mid-20s,threechildren
15 Laraba Female,early30s,threechildren,switchedfromtabletstoIUD
16 Zubeida Female,late20s,fertilityissues
2 Theterm“nurse”willgenerallybeusedinthescriptsbecausenursesarethemostcommonfamilyplanningproviderinNigeria.
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SAMPLEDIALOGUECHARACTERSCall# Name/Role Description2,3,6,7,9,10,11,13,14,15,16
FPNurse Female,late30s,twochildren
2 Female,early20s,newlyengaged
3 Female,early20s,justhadfirstbaby
Husband,mid-20s
4 Pharmacist Female,early30s
Male,mid-tolate20s
5 Pediatricnurse Female,late30s
Female,early20s,6-month-oldson
6 Female,mid-20s,
7 Female,early20s
9 Female,early20s,talkingaboutswitchfromstandarddaysmethodtomodernmethod
10 Female,19yearsold,7-month-oldson,interestedinIUD
11 Female,early20s,usingwithdrawal,questionsaboutmodernmethods
13 Female,early20s,switchfrominjectabletoimplant
14 Female,early30s,satisfiedIUDuser
15 Female,mid-30s,switchfrominjectabletolong-termmethod
Male,mid-30s
16 Female,late20s,removeimplanttogetpregnant
Male,late20s
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CALLSCRIPTS
Scriptsareprovidedforthe17calls.TheSMSremindersareincludedwiththedetailsofeachcallscript.
ThisdocumentincludestheEnglishscriptsusedfortheHausarecordings.InHausa,theterm"childbirthspacing"wasusedfor"familyplanning"inthescripts.OthertermswereusedforYoruba,PidginandFrench.Pleaseseeterminologyreferencedwiththetranslatedscripts.
Thehorizontallinesinthescriptsdenotethebreaksintheaudioclips.ThisisimportantwhenloadingcontentontotheIVRplatform.
SMSbeforestart: Hello.BETALIFEStudycallswillstarttheweekof(MONTHandDAY).RemembertosavethisBETALIFEnumberinyourcontacts.Thankyou!
1. CallOne:SigningUpforBetaLife
Thisistheinitialcalltheuserreceivesimmediatelyaftertheuser“flashes”thenumbertosignuportheinitialcallcanbescheduledtobesentouttouserswhosecontactinformationispre-loadedintotheplatform.
HABIBA(saidinHausa): Hello!TolisteninHausa,pleasePRESS1.
TOLU(saidinYoruba): Hello!TolisteninYoruba,pleasePRESS2.
TOLU(saidinPidgin): Hello!TolisteninPidgin,pleasePRESS3.
HABIBA: WelcometoBetaLifeandthankyouforsigningup!Now,letusintroduceourselves.MynameisHabibaMuazu.Iamanurseatasmallfriendlyhealthclinicinthecity.EversinceIwasyoung,IwantedtohelppeopleandknewthatwhenIgrewupIwantedtobeanurse.Afterfinishingschool,Igotmarriedandhadtwochildren.Ifeelsoblessedtohaveachievedmydreamandhavesuchawonderfulfamily.AndherewithmetodayisafriendIhaveknownformanyyears;hisnameisAdamu.
ADAMU: Thanks,Habiba.IfirstmetNurseHabibawhenIcamewithmywifetoherclinic,andnowIamacommunityoutreachworkerforNurseHabiba’sclinic.Ihavebeenmarriedtoawonderfulwoman,Matse,for10years,andwehavethreebeautifulchildren.
HABIBA: I’mreallyhappytoshareBetaLife,thisnewmobilephonetool,withyou!Inthecomingweeksyouwillreceivecallsonyourmobilephonethatwillallowyoutolistentoaserialdramaaboutacouple,LailaandMusa,andtheirfamilies.Simpleasthat.Itisjustlikelisteningtoashowontheradio—butonyourphone!
Hereareafewreminders:
Part2.SmartCouple:Characters,Scripts,andSMS page9
• SavethisnumberinyourcontactsonyourphoneandtypeinthenameBetaLife,soyouwillknowwhoiscallingwhenyoureceiveourcalls,orwhenyouwanttoflashBetaLife.
• Ifyoumissacall,BetaLifewillcallagainfiveminutesafterthefirstcall.Ifyoudonotanswer,thesystemwillcallyoueveryotherhourforuptoeighttimesaday.Itwillstopcallingonceithastrieduptoeighttimesoryouanswerthecall.
• Ifyoumissacall,youcanflashtheBetaLifephonenumberandyouwillreceiveacallbackimmediatelywiththecallthatyoumissed.
• Whenyouarelisteningandareaskedtopressabuttononyourphonetomakeaselection,ifyoudonothearthequestionoranoption,itwillberepeatedonce,socontinuetolistentomakesureyougetthecorrectinformation.
• Weappreciateyourresponses,butifyoufeeluncomfortableansweringanyquestions,youcanchoosenottoanswer.
ADAMU: Youshouldknowthatthereare17callsintotalandallcallsareaboutfourto14minuteslong,dependingonwhatyouchoosetolistento—youcanlistentothedrama,personalstoriesandsampledialogues.AllBetaLifecallsandSMSarefreetoreceive—thereisnocosttoyouatall.
Thecallswillcomedirectlytoyourphone,sowewanttofindoutyourpreferencesforreceivingthecalls.
1. Ifyouwanttoreceivethecalls:Onceperweek,PRESS1;twiceperweek,PRESS2;oreveryday,PRESS3.
2. Next,whattimedoyouwantustocallyou?Ifyouwanttoreceivethecallinthemorning,from8a.m.to12p.m.,PRESS1;ifyouprefertheafternoon,from12p.m.to5p.m.,PRESS2;orifyouprefertheevening,from5p.m.to9p.m.,PRESS3.
Youwillreceivethecallsduringthistimeandfollowingthescheduleyouselected.
HABIBA: Wehaveafewquestionsforyouanditwilltakeabout20moreminutes.All informationyouprovidewillbekeptprivateandwillonlybeusedtomakesurethat BetaLifeisservingyourneeds.
3. First,ifyouareawoman,PRESS1.Ifyouareaman,PRESS2.
4. Ifyouare19yearsoldoryounger,PRESS1.Ifyouarebetween20and24years,PRESS2.Ifyouarebetween25and34years,PRESS3.Ifyouare35yearsorolder,PRESS4.
Part2.SmartCouple:Characters,Scripts,andSMS page10
5. Haveyoueverusedachildbirthspacingmethod?PRESS1ifyouareacurrentuserofachildbirthspacingmethod.PRESS2ifyouhavepreviouslyusedachildbirthspacingmethodbutarenotdoingsonow.PRESS3ifyouhaveneverusedachildbirthspacingmethod.3
SMSreminder(tofollowcall): Hello.ThefirstepisodeofBETALIFEiscomingtoyousoon!
RemembertosavethisBETALIFEnumberinyourcontacts.Thankyou!
3Atthispoint,thecalltransitionedtothepre-studysurvey.
Part2.SmartCouple:Characters,Scripts,andSMS page11
2. CallTwo:IntroducingBetaLife
Keymessage: Introductionofthetool;importanceofcouplecommunication
INTRODUCTION
HABIBA: Hello!WelcomebacktoBetaLife!It’sNurseHabibahere.I’mexcitedtoshareourfirstepisodewithyoutoday.WewillmeetLailaandherhusband,Musa,ayoungcouplewithtwochildren.Laila’sparentspassedawayrecentlyinacaraccidentandsoLaila’syoungersister,Dije,liveswiththemwhilesheisstudyingatsecondaryschool.Theirbrother,Bala,isprotectiveofhisyoungersister,Dije,andwantshertogotouniversity—achancethatheandhisoldersister,Laila,neverhad.
Beforewejumprightintoseehowourstorystarts,Iwanttoremindyouthatifyoucannotlistenrightnow,youcanflashtheBetaLifenumber,08139861025,tolistentothisepisodelater.Nowlet’sgettothestory…
DRAMA MUSA: Laila,thatwasadeliciousmeal,youarethebestcookinNigeria!NowwhydoyouonlycookthesespecialmealswhenyourbrotherBalacomestovisit?Isyourhusband’spresencenotspecialenough!
LAILA: That’snottrue,Musa!
MUSA: Eh,I’mjustjoking.Yourfoodisalwaysdelicious.But,really,Bala,youshouldcomevisitusmoreoften.
BALA: Ialwaysappreciateagoodmealandtimewithmyfamily!
MUSA: NowImustgetgoing.Ihavetopickupsomenewmaterialfortheshopatthemarket.
LAILA: Whydon’tthechildrenandIcomewithyou?Ineedsomethings,too.
MUSA: Well,Laila,Ihavetohurry.Ishouldjustgobymyselfthistime.YoustayandtalkwithBala.
LAILA: [sulking]Youalwayswanttogobyyourselfanywhereyougo.Youneverwanttospendtimewithmeanymore.
MUSA: [angrily]Well,ifyouaregoingtobelikethat,Imightaswelljustgonow.Goodbye,Bala!
[MusaleavesangrilyasDijeenters]
DIJE: Hello,mysister,mybrother.WhereisMusaofftoinsuchahurry?
Part2.SmartCouple:Characters,Scripts,andSMS page12
LAILA: Oh,whoknows,Dije?Heisalwayssobusythesedaysandneverwantstospendtimewithme.Maybethereareotherwomenturninghisheadwhereverhegoes.
BALA: Laila,youaren’tsuggestingheisgoingoutwithotherwomen?NotMusa!Heisanhonorableman!
LAILA: You’reright.Let’stalkaboutsomethingelse.Howisschoolgoing,Dije?DIJE: It’ssohard!WehaveexamsnextweekandIhavesomuchto remember.
BALA: Dije,youcandoit.Icanhelpyoureview—let’sgo.
LAILA: Bala,wait,shehasn’tevenhaddinner![doorslams]Well,itseemsnoonewantstospendtimewithme.Myhusbandcan’tseemtowaittoleavethehouse.IwishIknewwhatwasgoingonwiththatman…
FRIEND-TO-FRIEND
HABIBA: Well,well,doesn’tsoundlikeLailaandMusaaregettingalongtoowellrightnow.Iwonderwhatisgoingonwiththatman,too!
ADAMU: Well,tofindoutwhathappenswithLailaandMusa,youwillhavetowaituntilournextcall.
Ifyouwanttohearalittlemoretoday,wehavetwooptionsforyou:OneisastoryfromayoungwomancalledTalatuwhoshareshowshegotthroughadifficulttimeinhermarriage.Theotheroptionisasampledialoguebetweenanurseandayoungwomanengagedtobemarried.JustPRESS1nowtohearTalatu’sstory,PRESS2forthenurseandyoungwomandialogue.Afteryoulistentoyourfirstchoice,youwillbeabletoheartheotherone—anddon’tworry,thecallisfreetoyou!Ifyoudonotwanttohearanymoretoday,PRESS0toansweraquickquestionaboutwhatyouheardtoday.
Part2.SmartCouple:Characters,Scripts,andSMS page13
Ifcallerpresses1:
PERSONALSTORY MynameisTalatuandtodayismyfifthweddinganniversary.Iamsohappy!Many
peoplesaidwewouldnotevenlastoneyear,butwehaveproventhemwrong.Ithasnotbeeneasy.Moneyhasalwaysbeentightandinthebeginningweusedtoquarrelalotaboutmoney.Wewerenottalkingwitheachotherand,infact,tomyshame,divorcewasevenmentionedafewtimes.IusedtothinkabouttheideaandcrybecauseitcouldmeanIwouldhavetomovebackwithmyparentsandleavemyfriends,jobandeverythinghere.
ThenonedayinthemarketIheardatalk.Thespeakertoldusthatcommunicationwaskeyinamarriage.Thatweshouldtalkwithourhusbandsmoreandensurethatweshouldlistentowhateachotherissayingifwewantedtoincreaselove,trustandunderstandinginourrelationship.Ididn’treallybelieveitwouldhelpmysituation,butIdidn’twantmymarriagetoend,soIwaswillingtotryanything.
Itwasawkwardatfirst.WewereeatingdinneronedayandIaskedhimhowhisdaywas.HetoldmeitwasfineandnormallyIwouldhavejustsaid“OK”andcontinuedeating.Butthistime,Iaskedhimwhathadhappened,andhetoldmethathehadtomakeatoughdecisionabouthiringagenerator.Istartedtounderstandsomeofthechallengeshewasfacingonadailybasis,andstartedtellinghimaboutmydayandmychallenges.Westartedtotalkabouteverything,smallstuffatfirstandthenwewereabletotalkaboutlargerissues—whereourkidswouldgotoschool,howmanywewanted—thingslikethat.
Oncewestartedtalkingandlisteningtoeachother,theargumentsreducedbecauseweunderstoodeachothermuchmoreandourmarriageisgettingstrongerbecauseofit.
FRIEND-TO-FRIEND
HABIBA: Thankyou,Talatu,forsharingyourstorywithus.Indeed,opencommunicationandrespectfullisteningcanbringcouplesclosertogetherandmakeiteasiertotalkaboutbigtopicswhentheycomeup.Ifyouwanttohearthedialoguebetweenthenurseandyoungwoman,PRESS2now,orPRESS0ifyouaredonelisteningtoansweraquickquestionaboutwhatyouheardtoday.
Part2.SmartCouple:Characters,Scripts,andSMS page14
Ifcallerpresses2:
SAMPLEDIALOGUE
NURSE: Goodmorning,howareyoutoday?
CLIENT: Hello,nurse,Iamfine.[soundinghappyandexcited]NowthatIamengagedtobemarried,Ineedtoknowthateverythingisinworkingorder.
NURSE: Congratulations,thatiswonderfulnews!Howdidyoumeetyour fiancé?
CLIENT: Wehaveknowneachotherforalongtimeandourfamiliespredictedthatwewouldmarrysomeday.Itisaverybusytimeforusbecausewearecompletingexamsnextmonth,gettingmarriedthemonthafterandstartingnewjobsafterthehoneymoon.
NURSE: Abusytime,indeed,anditcanbestressful.Isyourfiancébeingsupportiveofallofthesemajoreventsinyourlife?
CLIENT: Oh,yes,heisverysupportiveandheisaplanner.Wearebothplanners,maybethatisbecausewearestudyingtobeaccountants[laughs].Wehavesomanydreamsandwewanttoseethemallcometrue.
NURSE: Iamsogladtohearthat!Itisgoodtotalkaboutwhatyoubothwantinlifeandmakedecisionstogether.Ah,younglove,IrememberhowexcitedIwaswhenIfirstgotmarried…
CLIENT: Oh,doyouhaveanyadvicetosharewithme?
NURSE: Soundslikeyouareontherightpath.Alwaysrememberthatthereareupsanddownsinanyrelationship,butifyouarebothabletostartdiscussions,askeachotherquestions,listentoeachotherandsharedecision-making,youwillhaveastrongmarriage.Also,it’snevertooearlytobeginmakingplansforyourfamily!Ihopeyouwillfeelfreetocometalkwithmeanytime,andbringyourfiancéwithyou.
CLIENT: Thankyou,Ithinkhewouldbehappytotalkwithyou,too.
FRIEND-TO-FRIEND
HABIBA: Whatgreatadvicefromthenurseforyoungcouplesstartingtheirlivestogether.Andtheadviceaboutcontinuingtolistentoeachotherandmakedecisionstogetherevenringstrueforcoupleswhohavebeentogetherforalongtime!
Part2.SmartCouple:Characters,Scripts,andSMS page15
IfyouwanttohearTalatu’sstory,PRESS1now,orifyouaredonelistening,justPRESS0toansweraquickquestionaboutwhatyouheardtoday.
Ifcallerpresses0:
FRIEND-TO-FRIENDQUIZANDCLOSING
HABIBA: Thanksforlistening!Beforeyougo,Ihaveaquestionforyou:DoyouthinkitishardforhusbandsandwivestoTALKwitheachotherabouttheirplansanddreamsforthefuture?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.Togivemeyouranswer,justpressthenumbergivenonyourphonekeypadtorespond,thenkeeplistening.
[Userpresses1or2.]
[1][Yes]
IagreeitcanbehardforcouplestoTALKaboutbigtopicslikethefuture.Talkingmoreabouteasythingsisagoodwaytobuildtrustandopennessinyourrelationship.Showingyourappreciationforeachotherisagoodstart,too—justlikewhenMusasaidheenjoyedLaila’scookingskills.
[2][No]
IamgladyouthinkitisnothardforhusbandsandwivestoTALKwitheachotheraboutbigtopicsliketheirdreamsandplansforthefuture.Soundslikeyouknowthatgoodcommunicationbetweenahusbandandwifeiskeytoagoodrelationship.
ADAMU: Well,Ilookforwardtosharingournextepisodewithyousoon. Goodbye!
SMSreminder(tofollowcall): JustlikeMusadid,giveyourpartneracomplimenton
somethingyoulikeabouthim.
Part2.SmartCouple:Characters,Scripts,andSMS page16
3. CallThree:CoupleCommunicationaboutChildBirthSpacing
Keymessage: Couplecommunicationaboutfertilitydesiresandintentionsandaligningthemwithpersonal/familygoals
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeenkeepingwell.Doyourememberinourpastepisode,MusaseemedtobegoingoutalotandavoidingLaila?Today,wemeetMusa’ssisterSafiah,whoismarriedtoMahmoud.TheirsonAbuhasbeensickoftenrecentlyandLailaandMusavisittoseehowtheyaredoing.Let’sfindoutwhathappens…
DRAMA SAFIAH: Hello,brother,sister.Comein,comein.
MUSA: Wecan’tstay,Safiah.Wejuststoppedbyonourwayhometosee howAbuisdoing.Ishefeelingbetter?
SAFIAH: Hisfeverhasgoneandheisfeelingabitbetter.Thankyouforyourconcern.
LAILA: Youlooktired,Safiah.Istheresomethingwecando?Helpwiththeotherchildren,maybe?
SAFIAH: No,wearefine,sister,thankyou.Idon’twanttotroubleyou.Eh,thatisAbucallingformenow.
MUSA: Gotendtohim,sister.Wewillreturntomorrow.
[roadnoises]
LAILA: Musa,whysoquiet?Youhaven’tsaidawordsinceweleftSafiah’shouse.Areyoufeelingallright?
MUSA: [worried/hesitant]Oh,I’mfine.ItisjustthatSafiahdidnotlook well.Iworryabouther.
LAILA: Iagree,shelookedsotired.Butshehasfivechildrentocarefor,whatchoicedoesshehave?
MUSA: Weallhaveachoice,Laila.Includingus.Infact,thereisachoiceI’vebeenwantingtotalkwithyouabout.Maybeweshouldwaitawhilebeforehavinganotherchild.
LAILA: OK,nowIamworriedaboutyou,Musa.Youarealwaysgoingout withouttellingmewhereandnowyoudon’twanttohavemore childrenwithme?Whatisgoingon?
Part2.SmartCouple:Characters,Scripts,andSMS page17
MUSA: Idon’tmeanneverhavingmorechildren,justnotrightnow.Weareblessedwithtwohealthychildrenwithfoodintheirbellies.Iwanttomakesuretheystaythatwayandthatyoustayhealthy,too.Don’tyouthinkitwouldbebetterforus?…Well,whatdoyouthink,Laila?
FRIEND-TO-FRIEND
ADAMU: ItisgreatthatMusaisthinkingabouthisfamily’sfutureandtalkingaboutitwithhiswife.Infact,talkingwithyourpartneristhefirststepinbecominga“smartclient.”Areyouwonderingwhatisa“smartclient”?Youarea“smart”childbirthspacingclientwhenyoudothreethings.YouTHINK,TALKandSHARE.Thesethreethings,“smartskills”wewillcallthem,canhelpyoutobehappyandconfidentinyourdecisionsaboutchildbirthspacingandthatwillhelpyouliveaBetaLife!
HABIBA: That’sright!ThroughoutthestoriesyouhearonBetaLifeyouwilllearnabouthowyoucanTHINKaboutwhatyouwantinyourfutureforyouandyourfamily,suchashowwillhavingchildren,orhavingmorechildren,affectyourfutureplans.Whenyouareready,TALKwithyourpartneraboutit.AndSHAREyourexperienceswithotherssothatmorepeoplecanalsobecomesmartclients!
ADAMU: Now,ifyouwanttohearalittlemoretoday,wehaveastoryfromayoungwomannamedRabiwhoshareshowshestartedtalkingwithherhusbandtoplanfortheirchildren.Thereisalsoasampledialoguebetweenanurseandanewmotherandfatherwhoarethinkingaboutchildbirthspacingafterthebirthoftheirnewbaby.PRESS1nowtohearRabi’sstory,PRESS2forthehusbandandwifedialogue.Andrememberthatafteryourfirstchoice,youcanlistentotheotherone,andthecallwillbefreetoyou!Ifyouaredonelistening,justPRESS0toansweraquickquestionaboutwhatyouheardtoday.
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Part2.SmartCouple:Characters,Scripts,andSMS page19
Ifcallerpresses1:
PERSONALSTORY
Hello,mynameisRabi.WhenIwasinSeniorSecondaryschool,IhadtoleaveschoolandwenttoworkasacleanerintheMinistryofLabour.Iwasveryluckytogetsuchajobbecausenotonlydidtheministryprovidemegoodearnings,itwashereImetthemanwhobecamemyhusband.
BecauseIbrahimisveryreligious,Iworriedaboutoffendinghim,soIusedtobeveryreservedaboutdiscussingcertainthingswithhim,evenafterwemarried.Like,forinstance,childbirthspacing.IhadheardaboutitfromadvertsonradioandIwasinterested.Inmyhouse,weweremanyand,infact,thatwaswhyIcouldnotfinishsecondaryschool.WhenIfirstgotpregnant,Iwasalittleworriedbecausewehadneverdiscussedspacingourchildren’sbirthsandIknewthatIdidn’twanttohavemorechildrenthanwecouldprovidefor.ButIwasafraidtobringupchildbirthspacingwithhimbecauseIdidn’twanthimtothinkthatIwasungratefulordissatisfiedafterhavingourbaby.
Itriedtoputitoutofmymind,butitkeptonnaggingatmesoIdecidedthatIreallyneededtodiscusswithIbrahim.IwaiteduntiladaywhenhewasinagoodmoodandIpreparedhisfavoritesoup.Afterhehadeaten,werelaxedabitandwhenIsawhewashappy,IshowedhimabrochurethatIhadgottenfromthepharmacist.ItoldhimwhyIwasinterestedandnervouslyaskedhimwhathethought.
Hewasn’tangry,buthewasabitsurprised.Hethoughtthediscussionwasabitprematurebecausewehadonlyonechildbutheagreedthatthebenefitstomyhealthandourfamily’swell-beingwereveryattractive.TheconversationwentquitewellandIwasrelieved.
Intheend,wedecidedtofindoutmoretogetheraboutthecontraceptivetablets.Theyworkedwithnoproblemsandwhenwewerereadyforasecondchild,Isimplystoppedtakingthemandsoonbecamepregnant.NowIambackonthetabletsagainbecausewebothtrulybelieveitisabighelptosecuringabetterfutureforourfamily.
FRIEND-TO-FRIEND
ADAMU: Thankyou,Rabi,thatwasagreatstory!ItremindsmeofhownervousbothmywifeandIwerebeforewetalkedaboutchildbirthspacing,butIcanassureyouthatitisbettertostarttalkingaboutimportanttopicsearlierratherthanwaitingfortheretobeaproblem,soIhopethatyoucanusesomeoftheseideasinyourownrelationship.Ifyouwanttolisteninonahusbandandwifetalkingaboutchildbirthspacingwithanurse,PRESS2now,orifyouaredonelistening,pleasePRESS0toansweraquickquestionaboutwhatyouheardtoday.
Ifcallerpresses2:
Part2.SmartCouple:Characters,Scripts,andSMS page20
SAMPLEDIALOGUE
NURSE: Heresheis!Shejustwokeupandwegotallthetestresultsbackandeverythingisjustfine![newbabynoises]
WOMAN: Whatgreatnews!MAN: Sowewillbeabletogohomesoon,then?NURSE: Yes,ofcourse.Butdon’tyouwanttoenjoythisquiettimetorestalittle?WOMAN: Oh,yes,wewillenjoyit.…Nurse,Iwaswonderingifwecouldtalk
aboutwhatyouweretellingmeearlier,nowthatmyhusbandishere?
MAN: Whatisthis?NURSE: Well,earlierIaskedyourwifeifshehadthoughtaboutherplans
forhavingmorechildreninthefuture.MAN: Whatistherushtothinkaboutthatnow?Wejusthadourfirstbaby!WOMAN: Well,thenurseexplainedtomethatitisgoodtohaveaplanso
thatwemakesureweonlyhavemorechildrenwhenweareabletocareandprovideforanotherchild.
NURSE: Thatisright;childbirthspacingisagreatwaytomakesureyour
wholefamilyishealthyandhappy.Anditisgoodtotalkaboutitearlybecausetherearethingsyoucandostartingnowtomakesureyoudowhatisbestforyourfamily.
MAN: Whatdoyoumean?NURSE: Therearechildbirthspacingmethodsthataresafeandeffectiveto
allowyoutorestandhaveaspaceuntilyournextbirth.WOMAN: Yes,IthinkIwouldliketohearmoreaboutthose…MAN: Holdon,dear,canwetalkaboutthisfirst,justthetwoofus?WOMAN: Ofcourse.Nurse,wewillletyouknowwhatwethinkbeforeweleave.NURSE: Noproblem.Hereisabrochureaboutthedifferentmethodsyou
canchoosefrom.Itisgreatforcouplestotalkaboutthesethings
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becausetheyaredecisionsthataffectbothpartners,sotakeyourtimeandifyouhaveanyquestions,pleaseletmeknow!
FRIEND-TO-FRIEND
HABIBA: Thatdialoguemakesagreatpoint—it’snevertooearlytostarttalkingaboutchildbirthspacing,butevenifyoudon’tdoitwhenyou’reyoung,it’snevertoolate,either!IfyouwouldliketohearRabi’sstory,PRESS1now,orifyouarefinishedlistening,pleasePRESS0toansweraquickquestionaboutwhatyouheardtoday.
Ifcallerpresses0:
FRIEND-TO-FRIENDWRAP-UP
ADAMU: Thanksforlisteningtoday.Beforeyougo,Ihaveaquestionforyou.Doyouthinkitisdifficultforhusbandsandwivestotalkaboutspacingtheirchildren’sbirths?
Ifyes,PRESS1.Ifno,PRESS2.Ifyouaren’tsure,PRESS3.
[Userpresses1,2or3.]
HABIBA: Thankyouforsharingwhatyouthink.WhatwedoknowisthatcoupleswhoTALKareusuallyhappier,too,becausethroughTALKING,youbuildunderstandingandpartnershipthathelpsyoumakedecisionstogether.
ADAMU: That’sright,andthatiswhyTALKINGisoneofthe“smartskills”thatwetoldyouaboutbefore.Itmaybehardtodointhebeginning,butitgetseasier.Well,thanksforcallinginthisweekandwelookforwardtosharingournextepisodewithyousoon.Goodbye!
HABIBA: Ilookforwardtosharingournextepisodewithyousoon.Goodbye!
SMSreminder(tofollowcall): Haveyouthoughtaboutwhatyouwantforyouandyourfamilyinthefuture?RemembertoTALKwithyourpartneraboutit—talkingcouplesmakehappycouples.
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4. CallFour:BeingaSupportivePartner Keymessage: Supportivepartnersandjointdecision-making,includingwaysmalepartnerscantake onresponsibilityforchildbirthspacing
INTRODUCTION ADAMU: Hello!ThisisAdamu,fromNurseHabiba’sclinic.Ihopeyouhavebeenkeepingwell.IhaveanotherepisodeofBetaLifeforyoutoday.Doyourememberinourpastepisode,MusatoldLailahewantedtodelaytheirnextchild?Let’sfindoutwhathappenstoday…
DRAMA DIJE: Laila,whatiswrong?Whyareyousoquiettoday?
LAILA: Ihavealotonmymind,Dije.SomethingthatMusasaidaboutplanningforourfuture…well,nevermind,Imusttalkwithhimaboutittonight.Now,youlookhappyenoughforbothofus!Whatisit?Didyoupassyourexam?
DIJE: [excited]Well,Laila,actuallyI’vebeenwantingtotellyousomethingforawhile.Imetaman,Kabir,andhereallylovesme.Wetalkaboutourfutureallthetime,too.Oh,Laila,Ijustfeelheistheperfectman…
LAILA: Dije,stop!Youaresoyoung.Youshouldbefocusedonschool.
DIJE: Laila,yousoundjustlikeBala.Youbothshouldnotworry.FinishingmyuniversitystudiesispartofthefuturethatKabirandItalkaboutandheisverysupportiveofourplan!
LAILA: OK,well,youknowthatBalaandIcarealotaboutyouandyour future.
DIJE: Iknow,Iknow.Promiseme,Laila,don’ttellBalayet!OrMusa! Whereishe,anyway?
LAILA: Whoknows?HegoesoutsomuchthesedaysandIdon’tknow where.----[Transitionsoundstobarbershop]
BAKO: So,Musa…howshallwecutyourhairtoday,theusual?
MUSA: Yes,that’sfine,Bako.
BAKO: So,howisyourfamily?Anymorechildrenontheway?
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MUSA: Idon’tknow,Bako.Ithinkweshouldwaitbeforehavinganotherchildbutmywifedoesn’tseemtowanttotalkaboutit.AndIdon’tknowwhatelsetodo.
BAKO: [fullofhimself]Well,itisgoodyoucametometotalkaboutthis.Arealman—likeme!—knowshowtolookafterhisfamily.MywifeandIhadthreechildrenandnowtheyareallgrownupandhavegoodjobs.Myoldestevenwenttouniversity!
MUSA: Exactly.Idon’twanttobeoneofthosemenwhocan’tputfoodin theirchildren’smouthsanddoesn’thaveenoughmoneytoeven sendthemtoschool.Howdidyouandyourwifedoit?
BAKO: Weusedmodernchildbirthspacingmethods,myfriend.
OTHERCUSTOMER:Hmph,whyareyoutalkingaboutthis?Yousoundlikeabunch ofwomen!
BAKO: [teasing]Menalsoneedtotalkaboutthisbecausemenarepretty involvedinmakingthebabies,amIright?
[laughter]
BAKO: Soshouldn’twebeinvolvedinplanningforourfamily,too?
MUSA: Ineverthoughtaboutitlikethat,butIagreewithyou!
OTHERCUSTOMER:OK,OK!Nowfinishhishairquicklyandstartonmine.Idon’thaveallafternoontospendhere!
BAKO: Yes,yes,wearealldonehere.Seeyounexttime,Musa!
FRIEND-TO-FRIEND ADAMU: SoitseemsLailaisstillthinkingaboutwhatMusasaid.I’mgladshe
isplanningtotalkwithhimtonight.
HABIBA: Ifyouwanttohearmoretoday,wehavetwooptionsforyou.One isastoryaboutamannamedDaudaandtheotherisadialogue betweenapharmacistandhusbandwhoishelpinghiswifewith childbirthspacing.JustPRESS1nowtohearDauda’sstoryor PRESS2forthedialogue.Or,ifyouaredonelistening,PRESS0to answeraquickquestionaboutwhatyouheardtoday.
Part2.SmartCouple:Characters,Scripts,andSMS page24
Ifcallerpresses1:
PERSONALSTORY
Hello,mynameisDauda,Iam35andhavebeenmarriedfor12yearsandhavethreechildren.Mywife,Nana,andI,well...weareverydifferent.Yousee,me,Iliketosocializeandjoke,andI’mnotafraidtotellpeoplewhatIamthinking.Mywifewasraisedinaconservativevillagewherethegirlsaretaughttobeveryquietandobedient.Whenwefirstgotmarried,myfriendssaidIwasveryluckytohavesuchawonderfulwife,butIbegantorealizethattherewassomethinglackinginourrelationshipbecausewehardlytalkedwitheachother.Iwantedtotalkwithherabouthowmanychildrenweshouldhaveandaboutfuturegoalsforourfamily.Ididn’tsayanythingbecauseIthoughtthatchildbirthspacingwasawoman’sresponsibility.Iwaitedforhertobringitup,butitwasnothernature.Intheend,though,Icouldnotholdbackanylonger.Iknewthatifwedidn’tdiscussthechildbirthspacingissue,wewouldpossiblyhavemorechildrenthanwecouldhandle.Forme,ourfamily’sfuturewasfarmoreimportantthanmyembarrassmentfrombringingupwhatIfirstthoughtwasawoman’sissue.Istartedslowly,justmakingsmalltalkaboutwhatshewantedforourbaby’sfuture.Fromthere,westartedtalkingaboutourgoalsforourfamilyandeventuallywestartedtalkingaboutchildbirthspacing.Theseconversationsreallyhelpedusgrowcloserinourmarriage.IfeltlikeIwasgettingtoknowtherealNanaandsherealizedthatIvaluedheropiniononthings.Thoseearlyyearswhenwewerenotcommunicatingwerehardforbothofus,butsincewestartedtalkingandmakingdecisionstogetherwearehappierthanever.Inowknowthatmydutytomyfamilyisnotjusttolookafterthembuttomakesurethatmywifehasthesupportsheneedssothattogetherwecanachievegoalsforourfamily.
FRIEND-TO-FRIEND
HABIBA: Thankyou,Dauda,forsharingyourstory.It’snicetohearaboutanotherman,likeMusa,whoisinterestedintalkingwithhiswifeaboutchildbirthspacing.Asweheardthebarbersay,childbirthspacingisaman’sbusiness,too!
Ifyouwanttohearthedialoguebetweenapharmacistanda husbandwhoishelpinghiswife,PRESS2now.Or,ifyouaredone listening,PRESS0toansweraquickquestionaboutwhatyouheard today.
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Ifcallerpresses2:
SAMPLEDIALOGUE
PHARMACIST(FEMALE):[Callingouthisname]Mr.Suleiman?
HUSBAND: Yes…
PHARMACIST: Herearethetablets.
HUSBAND: Thankyou,Iwilltakethem.
PHARMACIST: Mr.Suleiman,youknowthatthesecontraceptivetabletsonlyworkwhenawomantakesthem,oneeachday?
HUSBAND: [laughing]Yes,yes,theyareformywife.Shehadaclasstodayanddidnothavetimetostopbythepharmacytopickuphertablets,soIofferedtopickthemupforheronmywayhomefromwork.
PHARMACIST: Ahh,thatissothoughtfulofyou.Yourwifeisaluckywoman!
HUSBAND: Itrymybest.Ievenremindhertotakeherpilleverynightbeforewegotobed.Onceshefinishesschool,weplantostartabusinesstogetherandoncethatgetsgoingwewillbereadytostartourfamily.Wehavelotsofdreamsandwanttostaywiththeplan.
PHARMACIST: Well,thatisverygood.Itisreallyimportanttotakethistabletatthesametimeeverydayforittoworkbestand,ifnot,youwillneedtouseotherprotectionsuchasmaleandfemalecondoms.Herearesomejustincase.
HUSBAND: Oh,OK,butmywifehasneverforgotten.Sinceshestartedtakingthetablet,shesaidshehaslesspainandhercomplexionhasclearedup.
PHARMACIST: Iamgladthismethodisworkingsowellforyourwife.Hereisabrochurewithadditionalinformation,andifyouhaveanymorequestions,feelfreetocomebackorstopbytheclinictospeakwithanurse.
HUSBAND: Oh,great,thankyou!
FRIEND-TO-FRIEND
ADAMU: Whatasupportivehusband!Soundslikeheissharingintheresponsibilityforchildbirthspacingintheirfamily.
IfyouwouldliketohearthestoryaboutDauda,PRESS1now,orif youaredonelistening,justPRESS0toansweraquickquestion aboutwhatyouheardtoday.
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Ifcallerpresses0:
WRAP-UP ADAMU: Thanksforlisteningtoday.Beforeyougo,wehaveanotherquestionforyou:Doyouthinkmenshouldbeinvolvedinchildbirthspacing?Ifyes,PRESS1now.Ifno,PRESS2.Ifyouaren’tsure,PRESS3.
[Userpresses1,2or3.]
[WOMEN]:Thankyouforsharingwhatyouthink.Infact,therearelotsofthingstheycando.Theycansupportyoubytakingyoutotheclinic,orremindingyoutouseadailymethod,orchoosetouseamalemethodofchildbirthspacinglikethemalecondoms.
HABIBA:Fornow,hereisanother“smartskill”youcanpractice:THINKaboutwaysyouwouldlikeyourpartnertosupportyouandTALKaboutit.Maybehedoesn’tknowhowtohelp,butifyoutellhimhemightbewilling.
[MEN]:Thankyouforsharingwhatyouthink.Infact,therearelotsofthingsyoucandoasaman.Youcansupportyourwifebytakinghertotheclinic,orremindinghertouseadailymethod.Youcanalsochoosetouseamalemethodofchildbirthspacinglikethemalecondoms.
HABIBA:Fornow,hereisanother“smartskill”youcanpractice:THINKaboutwaysyoucansupportyourpartnerinusingchildbirthspacingandTALKwithheraboutit.
ADAMU: Thanksagainforcallingin.Ilookforwardtosharingournextepisodewithyousoon.Goodbye!
SMSreminder(tofollowcall): Makingdecisionstogetherwithyourpartnerisimportantfora
happymarriageandahappyfamily!Talkingwitheachotheristhefirststep.
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5. CallFive:FindingaSupportiveChildBirthSpacingProvider
Keymessage: Findingachildbirthspacingprovider
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeenkeepingwell.Rememberinourpastepisode,MusastillwasnotsurewhetherLailawouldalsowanttospacetheirchildren’sbirths?Let’sseewhathappensintoday’sepisode.
DRAMA LAILA: Musa,wherehaveyoubeen?Istoppedbytheshopandyouweren’tatwork.Thatwashoursago.
MUSA: Ijusthadsomethingtotakecareof,that’sall.
LAILA: Something?
MUSA: Itisnothing,Laila.
LAILA: Hmm,italwaysseemstobenothing.
MUSA: [playfully]Really!Ipromise.Everythingisfine.Now,howareyou? Howarethechildren?
LAILA: WeareallOK.Ourson,Danjuma,isalwaysdancingandsinging—suchahappylittleboy!AndLamiissosmart!Shehasbeensayinghernumberstoday!Youknow,Musa,youarerightthatweareblessedwithtwochildren,theyarehealthyandsmartandIamsoproudofthem.Ithinkweshouldspacethebirthsofourchildrensothatwecankeepourfamilyhappy.
MUSA: I’mhappyyoufeelthatway,too,Laila.Sowhatdowedo?
LAILA: Well,Iheardontheradioaboutaclinicnearbythatofferschildbirthspacingservices.ButIjustfeelnervoustogothere.
MUSA: Well,wecouldgotogether.
LAILA: Thatwouldmakemefeelbetter.
[bangingatthedoor]
SAFIAH: Musa!Musa!Pleasehelpme.
MUSA: Safiah.Whatisthematter?Ohmygoodness,Abu!
LAILA: Whatiswrongwithhim,Safiah?
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SAFIAH: Idon’tknow,hejustkeepsvomitingandheissohot!Idon’thavemoneyforthedoctors;pleasehelpus.
MUSA: Calmdown,sister.Ofcoursewewillhelp.Wemustgoquicklyto thedoctor.
FRIEND-TO-FRIEND
HABIBA: Mygoodness.IhopeAbuisOK.PoorSafiah,thereisnothinglikeamother’sworryforherchild.ThankgoodnessLailaandMusacanhelpher.
Whilewe’reallwaitinginsuspenseforthenextepisode,wehave morethatyoucanlistentotoday.Oneoptionisagreatstoryabout thepowerofatruefriend,orwehaveadialoguebetweenaclient askingherchild’snurseaboutwheretogoforchildbirthspacing services.PRESS1tohearthestory,PRESS2forthedialogueor PRESS0ifyouaredonelisteningtoansweraquickquestionabout whatyouheardtoday.
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Ifcallerpresses1:
PERSONALSTORY
Hello,mynameisAmina,andmyfriend,Aisha,andIhavebeenbestfriendssincechildhood.Peopleusedtosayweweretwinsbecauseweresembleeachotherandwewerealwaystogether.Weevengotmarriedwithinamonthofeachotherandweeachhadourfirstchildaroundthesametime.Igotpregnantagainsoonafter,butAisha,ontheotherhand,didnot.Itwasthefirsttimewe’devernotdonethesamething.
Soon,Ihadthreeyoungchildren.Itwasnoteasy.MyhusbandandImarriedoutofloveandwehadaverygoodrelationship.Butthestressofourfamilysituationwasveryhardforbothofus.Wegotcondomsforawhilefromthelocalpharmacy,butsometimeswewouldnotusethem,andbeforeIknewitwehadafourthchild.Iwasalwaysverytiredandoftensickinthatpregnancy.
WhenAishawouldcomeandvisit,shewasalwayssmilingandseemedsoenergeticandpositive.Inallhonesty,AishaandIdidn’tevenlookliketwinsanymorebecauseshelookedsomuchyoungerandhealthierthanIdid.
Ifinallyswallowedmypride.Ihadtoknowhowshewasenjoyingsuchacomfortableandhappylife.Shetoldmethatsheandherhusbandhadgonetotheclinicandtheyareusingalong-termchildbirthspacingmethodcalledtheimplant—itworksforthreeyearsandshedidnothavetodoanythingafteritwasinserted!Aishatoldmeabouttheclinicwhereshegotitandsaidshewouldtakemethere.IfeelsoluckytohavethisgreatfriendthatIcantalkwithaboutanything.IjustwishIhadtalkedwithhersooner!
FRIEND-TO-FRIEND
ADAMU: Thankyou,Amina,forsharingyourstoryabouttheadviceyougotfromyourbestfriend!Itisgreattohearthatyoubothsharesomethingelsenow—interestinusingmodernchildbirthspacingmethods!
Ifyouwanttolisteninonawomanaskingaboutwheresheshould goforchildbirthspacingservices,PRESS2now.Orifyouaredone listening,youcanPRESS0toansweraquickquestionaboutwhat youheardtoday.
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Ifcallerpresses2:
SAMPLEDIALOGUE
NURSE: Allright,everythinglooksgood,heisaveryhealthyboy!Itistimeforhissix-monthimmunization.
CLIENT: Yes,Ithinkheisready!(pause)But,nurse…
NURSE: Yes,istheresomethingelse?
CLIENT: NowthatIamnolongerexclusivelybreastfeeding,Ineedtostartusingadifferentchildbirthspacingmethod.
NURSE: Thatisveryimportanttothinkaboutatthistime!Asachildspecialistnurse,seeingalotoffamilieswithsomanychildrenandverytiredmothers,Ithinkchildbirthspacingisgreattopracticeforthehealthofthemother,thechildrenandthewholefamily.
CLIENT: BecauseIhaverecentlymovedtothisarea,Iamnotsurewheretogetmoreinformationorwheretogoforservices.
NURSE: Don’tworry,Iwillreferyoutothechildbirthspacinghealthclinicthatisdownthehall,wherewehavenurseswhocounselwomenonchildbirthspacing,answeringalloftheirquestionsandmakingsurewomenchooseamethodthatmeetstheirneedsandlifestyle.
CLIENT: Thatisgreatnews.Ihaveheardpeopletalkaboutchildbirthspacingontheradio,butIwasnotsurewheretogo.IampleasedthatIcanhaveallmyhealthneedstakencareofinoneplace.Thankyou,nurse!
NURSE: Youareverywelcome.Nowlet’stakecareofyourson’s immunizations!
FRIEND-TO-FRIEND
HABIBA: Ifyouarenotsurewhereyoucangoforchildbirthspacingservices,checkwithyourlocalclinic,andIbetyouwillfindafriendlynursetherewhoisreadytohelpyoufigureouthowtohaveabetalifeusingchildbirthspacing.
IfyouwanttohearAmina’sstory,justPRESS1,orifyouaredone listening,PRESS0toansweraquickquestionaboutwhatyouheard today.
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Ifcallerpresses0:
FRIEND-TO-FRIENDWRAP-UP
HABIBA: IalwayshopeIamprovidingmyclientstheinformationtheyneed,buttoday’sstoriesaregoodexamplesofhowmanydifferentpeopleinourlivescanbehelpfultolearnaboutandtalkaboutchildbirthspacing.
Now,beforeyougo,Ihaveaquestionforyou.Doyouknowofaclinicnearyouthatoffersavarietyofchildbirthspacingmethods?Ifyoudoknowofaclinic,PRESS1.Ifyoudonotknowofaclinic,PRESS2.
[Userpresses1or2.]
[1]That’sgreat.Therearedifferentplacesthatofferchildbirthspacingmethods.Yourlocalpharmacistmayoffermaleandfemalecondomsaswellastablets.Clinicsandhospitalsoffermoremethods—whichmeanstherearemorechoicesthatmightworkbetterforyou.
Inthemeantime,tryoutyour“smartskills”:THINKaboutthegoodclinicsyouknowaboutandSHAREwhatyouknowwithafriendwhomaybeinterested.
[2]That’sOK.Thisisagoodwaytopracticethose“smartskills”wetalkedabout.TALKwithfriendsorneighborsabouttheirexperienceswithaclinicordoctor.Remember,therearedifferentplacesthatofferchildbirthspacingmethods.Yourlocalpharmacistmayoffermaleandfemalecondomsaswellastablets.Clinicsandhospitalsusuallyoffermoremethods—whichmeanstherearemorechoicesthatmightworkbetterforyou.
ADAMU: Thanksforcallinginandwelookforwardtotalkingwithyouagainsoon!
SMSreminder(tofollowcall): Haveyoufoundagoodclinicthatofferschildbirthspacing
methods?Ifnot,talkwithfriendstofindaclinicthattheylike.
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6. CallSix:ChoosingaChildBirthSpacingMethod
Keymessage: Exploringandchoosingachildbirthspacingmethod
INTRODUCTION ADAMU: Hello!ThisisAdamu,fromNurseHabiba’sclinic.I’mgladyoucalledinforthelatestepisodeofBetaLife.Remember,inourpastepisode,LailaandMusawererushingofftotakeSafiah’sson,Abu,tothedoctor?Let’sfindoutwhathappened…
DRAMA SAFIAH: Laila!Dije!Pleasecomein.Iamsohappytoseeyouboth.
DIJE: HowisAbufeeling,Safiah?
SAFIAH: Heismuchbetter,Dije.Iamsorelieved.
LAILA: Wearesohappytohearthat!
SAFIAH: Thankyousomuchforhelpingus,Laila.Idon’tknowwhatwewouldhavedonewithoutyouandMusa.
LAILA: Thatiswhatfamilyisfor,Safiah!
SAFIAH: Nowlookatyourtwochildren!Theyaregettingsobigalready!Iexpecttheywillhaveanotherbrotherorsistersoon?
LAILA: Well,actually,MusaandIhavejustdecidedtopracticechildbirth spacing.
DIJE: Really,Laila?Youdidn’ttellmethat.
LAILA: Yes,wethinkitwillbegoodforourfamily.Ithinkitmightbegood foryou,too,Safiah.
SAFIAH: Oh,Idon’tknowaboutthat,Laila.IamsureMahmoudwouldnotlikeit.Ihavethoughtaboutit,though.…Whatisitlike?
LAILA: Ican’tsayyet—wehaven’tstarted.Westillhavetochoosea method.
SAFIAH: Thenursewilltellyouwhattouse,won’tshe?
DIJE: Well,ifyougotoaclinic,theywillhavedifferentmethodstochoosefromandthenursecanhelp—butyouneedtochoosewhichoneisrightforyou.
LAILA: Howdoyouknowsomuchaboutit,Dije?Youaren’tevenmarriedyet.Dije,tellmeyouandKabiraren’t…
Part2.SmartCouple:Characters,Scripts,andSMS page33
DIJE: No,no,Ijusthearmyfriendstalking,that’sall.
SAFIAH: Whatisthis?
LAILA: Oh,Safiah,Dijehasmetayoungman,butIthinksheistooyoung.AndIknowourbrotherwillagreewithmeifhefindsout.
DIJE: Pleasedon’ttellBala,Laila!Youknowhewillmakemestopseeing him.
LAILA: Well,maybethatistherightthingtodo,Dije.Iwon’ttellhimbutIthinkyoushouldbeforehefindsout.
FRIEND-TO-FRIEND
ADAMU: Hmm,IwonderifDijewilltellherbrotheraboutKabir.
HABIBA: Wewillhavetowaitandsee.Inthemeantime,ifyouwanttohearmoretoday,wehavetwooptionsforyou:WehaveastoryfromMaryam,apatentmedicinevendor,orwehaveadialoguebetweenanurseandaclient,talkingaboutdifferentchildbirthspacingmethods.SoPRESS1forMaryam’sstory,PRESS2forthedialogue,orifyouaredonelistening,PRESS0toansweraquickquestionaboutwhatyouheardtoday.
Part2.SmartCouple:Characters,Scripts,andSMS page34
Ifcallerpresses1:
PERSONALSTORY
Hello,mynameisMaryam,andIworkinthemarketasapatentmedicinevendor.Istartedsellingthecontraceptivetabletsaswellasmaleandfemalecondomsafewyearsago,andIseelotsofpeoplecomingintomyshoptobuythem.Forme,theproductsIsellmustbesafe.SowhenIlearnedthatthesemethodsweresafeandapprovedforuse,Iwashappytostockthem.Ialwaysadvisefirst-timeuserstofirstgotoaclinic.Becausetherearesomanydifferentmethods,myconsciencewillnotletmetellanycustomertolimitthemselvestothesetwoproductsthatIsellwithoutfirstfindingoutaboutothermodernmethods.
AnotherthingthatreallychangedmyattitudeaboutmodernchildbirthspacingmethodswasthatIstartedusingthemwithsuccessinmyownlife.AfterIhadtwochildren,myhusbandandIstartedusingcondoms.Whenwedecidedwewerereadytohaveanotherbaby,westoppedusingcondomsandIgotpregnant.Afterbabynumberthree,westartedusingcondomsagain,andthenIdecidedtogetwhattheycalltheI-U-D.Formeatthispointinmylife,itsuitsmebetterbecauseitisalonger-termmethod.Soasyoucansee,Iamlivingproofthatmodernmethodsaresafeandworkverywell.
FRIEND-TO-FRIEND
ADAMU: Thankyou,Maryam,foryourstory.It’ssogreattohearastorylikethisaboutapatentmedicinevendorwhotakescareofhercustomers!
Ifyouwanttohearthedialoguebetweenthenurseandclient, PRESS2now,orifyouaredonelistening,justPRESS0toansweraquickquestionaboutwhatyouheardtoday.
Part2.SmartCouple:Characters,Scripts,andSMS page35
Ifcallerpresses2:
SAMPLEDIALOGUE
NURSE: Welcome,madam,howareyou?
CLIENT: Thankyou,Iamdoingwell.
NURSE: Iamgladtohear.HowcanIhelpyoutoday?
CLIENT: Iaminterestedinusingachildbirthspacingmethod.IgotabrochureatacommunityeventsoIreadaboutsomeofthemethods,andItalkedtomyfriendaboutherexperiencewiththeinjectable,butIstilldonotknowwhichmethodwouldberightforme.
NURSE: Iamgladyouhavebeenthinkingaboutdifferentmethods,andIamhappytohelpyoufigureoutwhichmethodsuitsyoubest.Ihaveaquestion:Whatareyourthoughtsabouthavingmorechildren—doyouwanttohaveanotherchildinthenext12monthsorareyouthinkingofputtingsomespaceuntilyournextchild’sbirth?
CLIENT: Iwanttowaitatleastafewyears.
NURSE: Therearemethodsthatareshort-acting,suchasmaleandfemalecondoms,contraceptivetablets,injectableandnaturalchildbirthspacingmethods.Thelong-actingreversiblecontraceptivemethods,suchastheimplant,provideprotectionfrompregnancyforthreetofiveyears.Anotheristheintrauterinedevice,orI-U-D,thatprovidesprotectionfrompregnancyforupto10years.Thesemethodsareplacedinthebodyanddonotrequireyoutodoanythingbeforehavingsex.
CLIENT: Oh,Iseethedifference.Along-actingmethodmightbeeasierformeandlesstoworryabout.WhataboutwhenIamreadytohaveanotherchild;wouldIbeabletoifIwasusingalong-actingmethod?
NURSE: Yes,thesearelong-actingREVERSIBLEcontraceptivemethods.Thatmeans,whenyouarereadytogetpregnant,simplycomebacktotheclinicandwecanremovethemethodsoyouwillbereadytohaveanotherchild!
CLIENT: Thankyou,nurse,thisinformationhasbeenveryhelpful!
Part2.SmartCouple:Characters,Scripts,andSMS page36
FRIEND-TO-FRIEND
ADAMU: Withsomanychoicesofchildbirthspacingmethods,itseemslikethereissomethingthatcouldworkforeveryone,butthatalsomakesitimportanttofindoutalloftheinformationbeforestartingtouseamethod.
Ifyouwanttohearmore,PRESS1forthestoryofthepatent medicinevendor,orifyouaredonelistening,justPRESS0.
Ifcallerpresses0:
FRIEND-TO-FRIENDWRAP-UP
HABIBA: Whatgoodstoriesweheardtoday!Beforeyougo,Ihaveaquestionforyou:DoyouthinkLailashouldlearnaboutchildbirthspacingmethodsbeforevisitingahealthcareprovider?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.Ifyouaren’tsure,PRESS3.
[Userpresses1,2or3.]
[1]Yes!Therearedifferentmethodsavailable,sogettingthefactsabouttheoptionsbeforeseeingahealthcareprovidergivesyoutimetothinkthingsover.Thereisamethodthatisrightforyouandallmethodsaresafe.Andremember,womenwhogetthechildbirthspacingmethodtheywantaremorelikelytobehappywithit!
[2or3]Well,therearedifferentmethodsavailable,sogettingthefactsabouttheoptionsbeforeseeingahealthcareprovidergivesyoutimetothinkthingsover.Thereisamethodthatisrightforyouandallmethodsaresafe.Andremember,womenwhogetthechildbirthspacingmethodtheywantaremorelikelytobehappywithit!
HABIBA: That’sright.Now,Ihaveanotherquestion.Areyouoryourpartnercurrentlyusingachildbirthspacingmethod?Ifyes,PRESS1.Ifno,PRESS2.Ifyouaren’tsure,PRESS3.
Part2.SmartCouple:Characters,Scripts,andSMS page37
[1]Users
HABIBA: Great!Ihopeyouarehappywiththemethod.Ifyouwanttofindoutaboutotherchildbirthspacingmethods,aclinicisthebestplacetogoformoreinformation.
[2or3]Non-users
HABIBA: OK,sobeforeyouvisitaclinic,trytoTHINKaboutmethodsthatmightbegoodforyou.Ifyouneedmoreinformationaboutthedifferentchildbirthspacingmethods,aclinicisthebestplacetogotofindoutmore.
ADAMU: Well,Ilookforwardtosharingournextepisodewithyousoon. Goodbye!
SMSreminder(tofollowcall): Haveyoudecidedwhatchildbirthspacingmethodisrightfor
you?Methodsaresafeandarereliable;ifyouhaveanyquestions,askachildbirthspacingnurse.
Part2.SmartCouple:Characters,Scripts,andSMS page38
7. CallSeven:PreparingtoVisitaChildBirthSpacingProvider
Keymessage: Preparingquestions
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeenkeepingwell.Inourpastepisode,Lailawasreadytofindoutmoreaboutchildbirthspacingmethodsthatmightberightforher.Let’sfindoutwhathappensintoday’sepisode…
DRAMA LAILA: Musa,Iwanttogototheclinictomorrowmorning.Willyoustillcomewithme?It’sonthewaytoyourshop.
MUSA: [hesitating]Well,Iamfeelingquitetired,soIthoughtImightsleepinalittletomorrowmorning.Canwegointheafternoon?
LAILA: Sure,butyouareworkingtoohardthesedaysandyouarealsoalwaysbusywithotherthings.Iwishyouwouldspendsometimeathomerelaxingwithus.
MUSA: Oh,IwishIcould,butyouknowhowbusythingsgetatthistimeofyear.AndI’mnotgettinganyyounger,sothatjustmakesithardertokeepup(sigh).So,doyoustillwanttogettheinjectable?
LAILA: Ithinkso,butIstillhavesomequestionsaboutthesideeffects.Ijustdon’tknowhowtotalkaboutthesepersonalthingswithastranger.
DIJE: It’sherjob!I’msureshewillhelp.Doyouwanttopracticehowtoaskthequestionswithme?
LAILA: [laughing]No,thatissoembarrassing!
DIJE: [laughing]Comeon,Icanplayagoodnurse!
[loudbangingondoor]
LAILA: Oh,dear,whoisthat?Mahmoud!Comein,whatasurprisevisit.Ohdear,whatisthematter?
MAHMOUD: [angrilyshouting]WhatisthisyouaretellingSafiahaboutchildbirthspacing?Musa,howcanyouletyourwifegoaroundtalkinglikethis?
MUSA: Mahmoud,please,calmdown.Let’stalkaboutthis.
Part2.SmartCouple:Characters,Scripts,andSMS page39
MAHMOUD: No.Laila,juststayawayfromSafiah.Itisnotyourplacetoget involved.
LAILA: [callingloudly]Mahmoud!Please,let’stalkaboutthis.Mahmoud! Comeback!
FRIEND-TO-FRIEND
HABIBA: Oh,dear.Mahmoudisupset.Ihopehecalmsdownsoon.
ADAMU: IfonlyhewouldhaveletMusaandLailaexplain.…Well,ifyouwanttohearalittlemoretoday,wehavetwooptionsforyou:ThefirstoptionisastoryfromAsabe,awomanwhofoundoutthatheryoungersisterhadsomethingtoteachher.Theotheroptionisadialoguebetweenanurseandawomanwhocamepreparedforherchildbirthspacingcounselingvisit.PRESS1forAsabe’sstory,PRESS2forthedialogueorPRESS0ifyouaredonelisteningtoansweraquickquestionaboutwhatyouheardtoday.
Ifcallerpresses1:
PERSONALSTORY
I’mAsabe,buteveryonejustcallsmeMamaAsa,andIhavetwochildren.
Oneday,myyoungersistercamebymyhouseandsaidshewasonherwaytothehealthclinic.ThismademyheartdropbecauseIthoughtthatmaybeshewassick.Butshetoldmethatshewasfine,shewasjustgoingtotalkaboutchildbirthspacing.Thisdidn’tmakemefeelanybetterbecauseatthetimeIdidn’tknowmuchaboutchildbirthspacingandIusuallyliketohavealltheanswers!Sowetalkedaboutwhatshewantedtoaskthenurse.Shereallywantedtoknowwhatthesideeffectswereofthetabletandtheinjectable,whatshecoulddoifshehadsideeffectsandwhathappensifshewantstohaveababy…somanythingsIhadneverthoughtof!
Afterthatday,Igottothinking.Whatothermethodsaretherethatmightbegoodforme?SinceIalreadyhadchildrenandwasolderthanmysister,Ithoughtitmightbedifferentforme.ThenItalkedtosomeofmyfriendsandfoundoutthatmanyofthemwerealsopracticingchildbirthspacing,usingvariousmethods,soitseemsliketheremightbesomethingforme,too!
Mysisterstoppedbyearliertodaytogooversomegoodquestionstoaskatmyappointmenttomorrowattheclinic.Andaftertalkingwithherandmyfriends,IfeellikeIamreadytotalkwithanursetochooseamethodthatwillworkbestforme!Ineverwouldhaveguessedthatmylittlesisterwouldbetheonetointroducemetochildbirthspacing!
Part2.SmartCouple:Characters,Scripts,andSMS page40
Ifcallerpresses2:
FRIEND-TO-FRIEND
HABIBA: Thankyou,MamaAsa,forsharingyourstory!Agreatwayto prepareforyourvisitistotalkwithfamilyandfriendsabouttheir experiencesoraskthemtohelpyouprepare,butrememberto stayfocusedonwhatyouwant.
Ifyouwanttohearthedialoguebetweenthenurseandthe woman,PRESS2now,orifyouaredonelistening,PRESS0to answeraquickquestionaboutwhatyouheardtoday.
SAMPLEDIALOGUE
NURSE: Goodafternoon,madam.Howhaveyoubeenfeelingsinceyou werelasthere?
WOMAN: Hello,nurse.Iamfine.
NURSE: Good.SohowcanIhelpyoutoday?
WOMAN: Well,Ihavebeenthinkingaboutwhatyoutoldmeaboutchild birthspacing,andIthinkitwillbegoodforme.
NURSE: Oh,great.Iamgladtohearyouhavethoughtmoreaboutthat. Haveyoutalkedwithyourhusbandaboutusingachildbirth spacingmethod?
WOMAN: Yes.Hewouldreallylikemorechildrenbutunderstandsthe valueinspacingoutthebirthsofourchildren.Hewantedto comealongtodaybutcouldnotleavework,sowethoughtof somequestionstoaskyousowewillhavealltheinformation weneedtomakeagooddecision.
NURSE: Whatagreatidea!Ialwaysappreciateitwhenmyclientscome preparedtotheirappointments![pause]Itisagoodideato spaceatleasttwoyearsbetweenyourpregnancies,andthere aremanychildbirthspacingmethodstochoosefrom…
WOMAN: Yes,wetalkedaboutevenwaitingfouryearsuntilmynext pregnancy,soIcangetmybusinessstartedandwellontheway beforeoursecondchild.Ihaveheardabouttheimplantand I-U-Dasmethodsthatprotectfrompregnancyforalongtime…
[speakingquicklytogetallherquestionsin]Doesitrequiremy husbandormetodoanything?Willitmovearoundinsideofme? DoIhavetocometotheclinicoften?Whatarethesideeffects? WhatdoIdowhenIamreadytogetpregnant?
NURSE: Well,youcertainlydohavealistofquestions!Let’stakethose onebyonesoIcangiveyoutheinformationyouneed.…For
Part2.SmartCouple:Characters,Scripts,andSMS page41
Ifcallerpresses0:
long-termmethodsthatwillprotectyoufrompregnancyfor threeormoreyears,wehavetheimplantandtheI-U-D…[fade away]
FRIEND-TO-FRIEND
HABIBA: Wow!I,too,appreciateitwhenmyclientscomepreparedwith questions.Ifthesestoriesmadeyouthinkofanyquestionsyou wanttoask,writethemdownsoyourememberthematyour nextvisit!
IfyouwanttohearAsabe’sstory,PRESS1now,orifyouaredone listening,justPRESS0toansweraquickquestionaboutwhatyou heardtoday.
WRAP-UP ADAMU: Weheardsomegreatstoriesabouthowtoprepareforavisittoa clinicforchildbirthspacingservices.Solet’sthinkbacktoLaila andMusa.First,Ihaveaquestionforyou.DoLailaandMusa reallyneedtothinkaboutquestionstoaskbeforevisitinga healthcareprovider?Ifyouthinkyes,PRESS1now.Ifyouthink no,PRESS2now.
[Userpresses1or2.]
[1]Yes!Takingtimetothinkaboutwhatyouwanttoknowbeforeseeinganursecanhelpyoufeelconfidentandmakesureyougettherightmethodforyou.Askingquestionscanhelptheprovidergiveyoutheinformationyouneed.
[2]Well,whileyoudon’thavetothinkabouteverythingbeforeyouseeanurse,takingtimetothinkaboutwhatyouwanttoknowbeforegoingcanhelpyoufeelconfidentandmakesureyougettherightmethodforyou.
HABIBA: Forexample,youmightwanttoaskabouthowtouseamethod, howeffectiveamethodis,whatsideeffectsyoucanexpectand howlongtheymightlast,andwhattodoifyouwanttobecome pregnant.Yourhealthcareproviderwillbeabletohelptoput yourmindatease.Sotryoutthis“smartskill”:THINKaboutyour questionsorconcernsandTALKwithyourpartneraboutwhat theywanttoknow,too.Writedownyourquestionssoyou rememberthemwhenvisitingthehealthcareprovider.
Well,Ilookforwardtosharingournextepisodewithyousoon. Goodbye!
Part2.SmartCouple:Characters,Scripts,andSMS page42
SMSreminder(tofollowcall): Thinkaboutandwritedownanyquestionsorconcernsyou haveBEFOREtalkingwithanurse,thatwayyouwon’tforgetto askaboutanythingimportant.
Part2.SmartCouple:Characters,Scripts,andSMS page43
8. CallEight:Quiz1
Objective: Summarizeandevaluateunderstandingof“smartskills”beforevisitingaprovider
FRIEND-TO-FRIEND
ADAMU: Hello,again!It’sAdamuhere.Ihopeyouhavebeenkeepingwell.Today,wearegoingtodosomethingalittledifferentfromourusualcalls.
Inourpastfewcallswe’vetalkedaboutthose“smartskills”youcan usebeforeyouvisitaclinic.Today,let’splayagametoseewhatwe canremember.I’lltellyouthreeskills,andyoutellmeifitisa“smart skill”ornotbypressing1for“yes”and2for“no.”Ready?Herewego.
Questionone:IsTALKINGwithyourpartneraboutchildbirthspacinga “smartskill”?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!TALKINGwithapartnerISasmartskill.
[2]Actually,TALKINGwithapartnerISasmartskill.Talkingistheonlywaywecanknowwhatourpartnersthinkandfeel.
Nowforournextquestion.IsTHINKINGaboutwhatmethodmightbegoodforyoubeforeyouvisitaclinica“smartskill”?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!THINKINGaboutwhatmethodmightbegoodforyouisasmartskillyoucanusebeforevisitingaclinic.
[2]THINKINGaboutwhatmethodmightbegoodforyouISasmartskillyoucanusebeforevisitingaclinic.Doingthiswillhelpyoubeawareofyourpreferencesandneeds,andcanhelpguideyourdiscussionwiththenursewhenyouvisitaclinic.
OK,now,ourthirdquestion.IsTHINKINGaboutyourquestionsandconcernsbeforevisitinganursea“smartclient”skill?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!THINKINGaboutyourquestionsandconcernsbeforeyougototheclinicisagreatwaytomakesureyougetalltheinformationthatisimportanttoyou.
[2]Actually,THINKINGaboutyourquestionsandconcernsbeforeyougototheclinicisagreatwaytomakesureyougetalltheinformationthatisimportanttoyou.
Part2.SmartCouple:Characters,Scripts,andSMS page44
Now,Ihaveonelastquestionforyou.Howmanyofthese“smartskills”haveyoupracticed?PRESS0,1,2or3now.
[0]That’sOK.Everyoneisreadytousetheirsmartclientskillsatdifferenttimes.Seeifyoucanpracticeoneofthemsoon.
[1]Greatstart.Seeifyoucanpracticeanotherskillsoon.
[2]Goodjob!Seeifyoucanpracticethatlastskillsoon.
[3]Excellent!Youareonyourwaytobeingasmartchildbirthspacingclient.
Well,that’sallfortoday.Thanksforansweringourquiz!Wewillsendyouaremindersoontolistentoournextepisode,whenBalafindsoutwhatDijehasbeenhiding.Untilnexttime!
SMSreminder(tofollowcall): Haveyoumadealistofyourquestionstoaskachildbirth spacingnurse?
Part2.SmartCouple:Characters,Scripts,andSMS page45
9. CallNine:FeelingComfortablewithaNurse
Keymessage: Expressingfeelings,concernsandpreferenceswithanurse
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeenkeepingwell.Inourpastepisode,MahmoudwasveryangrythatLailahadbeentalkingwithSafiahaboutchildbirthspacingandwantedhertostopseeingSafiah.Let’sfindoutwhathappensintoday’sepisode…
DRAMA NURSE: LailaBagudu!Pleasecomein.HowcanIhelpyoutoday?
LAILA: Hello,nurse.I’vecomeaboutchildbirthspacing.
NURSE: OK,Icantellyouaboutthedifferentmethods.
LAILA: Well,actually,nurse,Ihavealreadylookedatinformationaboutchildbirthspacingmethodsandthinkthattheinjectableisagoodchoiceforme.
NURSE: Really?Ilikeitwhenmyclientsaresowellprepared.Sotellme,doyouhaveanyconcernsorquestions?
LAILA: Well,yes,actually.Iwouldliketoknowmoreaboutthesideeffects.
NURSE: Ihearthatalot,butyoushouldknowthatchildbirthspacingmethodsaresafe.Sometimeswiththeinjectable,yourmensesmaychange,butitisperfectlynormal.Somewomenalsoexperienceheadachesorfeellikevomiting,buttheseusuallygoawayafterafewmonthsand,iftheybotheryoutoomuch,youcanjustcomebacktotheclinicandtalkaboutusingadifferentmethod.Howlongwouldyouliketowaitbeforeyournextchild?
LAILA: Ithinkwewouldwaitatleasttwoyears.
NURSE: SoIagreetheinjectableisagoodchoiceforyou.Thereisalsotheimplant,whichlastsforthreetofiveyears,butyoucanhaveitremovedearlierifyouwanttogetpregnant.
LAILA: Ihadthoughtabouttheimplant,too.Hmm,maybeIshouldtakesomemoretimetothinkaboutitandtalkwithMusaagain.
NURSE: Thatisfine.Wearealwaysherewheneveryouareready.
[transition]
Part2.SmartCouple:Characters,Scripts,andSMS page46
LAILA: Dije,I’mhome!
DIJE: Welcomehome,sister.Howdiditgo?
LAILA: Verywell,thenursewasverynicebutIdecidedtothinkmoreaboutwhatmethodtouseandgobacknextweek.Now,whatiswrongwithyou?Youlooksoworried.
DIJE: Oh,Laila,Idon’tknowwhattodo.IwasatthemarkettodayafterschoolwithKabirandBalasawus.
LAILA: Dije!Itoldyouhewouldfindout.Whatdidhesay?
DIJE: Iknow,Iknow.ItoldBalahewasjustafriendfromschoolbuthewasveryangryandmademeleave.Itwassoembarrassing.
LAILA: Heisyourbrother,Dije,hewasjusttryingtolookoutforyou.
FRIEND-TO-FRIEND
ADAMU: Oh,dear.ItseemsDijemayhavelethersecretout.ButI’mgladthatLailahadagoodvisitwiththenurse.
Now,ifyouwanttohearalittlemoretoday,wehavetwo optionsforyou:Oneoptionisastoryaboutayoungwomanat universitycalledZarawhosehusbandwantstousecondomsbut sheisn’tsosure.Theotheroptionisadialoguebetweena nurseandclientwhohasmanyconcernsaboutchildbirth spacing.JustPRESS1nowtohearthestoryaboutZaraorPRESS 2forthedialogue.Or,ifyouaredonelistening,PRESS0to answeraquickquestionaboutwhatyouheardtoday.
Part2.SmartCouple:Characters,Scripts,andSMS page47
Ifcallerpresses1:
PERSONALSTORY
Hello,IamZara,andI’mastudentinmyfinalyearattheuniversity.Afterseeinghowmyoldestsister’seducationplansendedaftershemarried,IknewIdidn’twantthesamethingtohappentome.SowhenIgottouniversity,Ibecameknownasthegirlwhowasalwaysseriousanddidnothavetimeforanypotentialsuitors.
Usually,Iwouldjustignoreguyswhotriedtotalkwithmeandtheywouldgiveupafterawhile,buttherewasoneguy—Wakili—whowasmorepersistent.Itriedtoignorehimbutthenhestartedaskingmeaboutmybooks,whichIlove,andbeforeIknewitwebecameboyfriendandgirlfriendandwecouldnotwaittogetmarried.WakiliaskedifIwouldbefinewithusingmaleorfemalecondoms.IthoughttheywerejustforpeoplewhoweresleepingaroundorhadHIV,soIwasupsetthattherewassomethingWakiliwashidingfrommeabouthimselforaboutthewayhethoughtofme.IworriedthatImadethewrongdecisionaboutmarryingWakili.
WhenIwasgettingsomemedicineatthepharmacy,Isawabrochureaboutcondoms.ThepharmacistaskedifIhadanyquestionsandIhadsomanyquestionsthatIdidn’tknowwheretostart!Thatdaythepharmacistreassuredmethattheyareusedbymanypeopleasasafeandeffectivewayofensuringthatyouonlyhaveababywhenyouarereadyforit.Thereisevenamalecondomandafemalecondom!Shealsotoldmeaboutotherchildbirthspacingmethodsthatareonlyavailableattheclinic.ShesaidIwasveryluckytohaveWakiliasmyhusbandbecausehisdesiretousemaleorfemalecondomsshowsthathecaresaboutmeandmydreamsforthefuture.
ImmediatelywhenIgothomefromthepharmacy,ItalkedwithWakiliandapologizedforbeingupsetandItoldhimhowmuchIappreciatedthathecaresaboutmeandrespectsme.Ofcourse,hewasveryunderstandingandreassuredmethathehasnosecrets,hejustwantstoensurethatwecanhaveahappylifetogether.
FRIEND-TO-FRIEND
ADAMU: Oh,I’msohappytohearthatgettingthefactsaboutchildbirthspacingmethodshelpedkeeptheirrelationshipstrong.
Ifyouwouldliketohearthedialoguebetweenanurseand clientwhohasmanyconcernsaboutchildbirthspacing,PRESS 2.Orifyouaredonelistening,justPRESS0toansweraquick questionaboutwhatyouheardtoday.
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Ifcallerpresses2:
SAMPLEDIALOGUE
NURSE: Goodmorning,madam,howareyoutoday?
CLIENT: Goodmorning.Iamfine.
NURSE: HowcanIhelpyou?
CLIENT: Well,IwastalkingwithmyfriendandtoldherthatIwasworried becausemyperiodwaslateandthatImightbepregnant.And sheremindedmethatthiswasnotthefirsttimeIsaidthisto her,soshesaidIshouldeasemymindandstartusingareliable modernchildbirthspacingmethodandquitbeingsotraditional.
NURSE: Areyouandyourhusbandusingamethodnow?
CLIENT: Wehavebeenusingtherhythmmethod.
NURSE: Well,therhythmmethodisconsideredtobeatraditional method.Itcanbeeffectivewhenusedcorrectly,however,with commonuseitisnotveryeffective.Whatyourfriendwas encouragingyoutoconsiderareothermodernmethodsofchild birthspacinglikethecontraceptivetablet,injectables,theI-U-D orimplant.Thesemodernmethodsaresafe,effectiveandeasy touse.
CLIENT: Ok,well,firstcouldwetalkmoreabouttherhythmmethodsoI knowhowitshouldwork?
NURSE: Yes.Becauseyouhavehadsomerecentconcernswiththe rhythmmethod,couldyoutellmehowyouandyourhusband areusingthemethod?Howregularisyourperiod,andhoware youtrackingit?Howeasyitisforyourhusbandtoavoidhaving sexorusecondomsduringyourfertiledays?
CLIENT: Yes,IcanansweryourquestionsandbecauseIamhere,could youalsotellmemoreabouthowthemodernmethodswork? DoyouhavesomeinformationthatIcantakehometomy husbandaboutthesemethods?
NURSE: Yes,wecanrevieweverythingtodayandIwillgiveyouthis brochureaboutallofthemethodstosharewithyourhusband.
FRIEND-TO-FRIEND
HABIBA: I’msogladtohearthatclientbringingherconcernstoanurse andkeepinganopenmindaboutmodernchildbirthspacing methods.Theyare,indeed,verysafe,effectiveandeasytouse!
IfyouwouldliketohearthestoryfromZara,PRESS1now,orif youaredonelistening,justPRESS0toansweraquickquestion aboutwhatyouheardtoday.
Part2.SmartCouple:Characters,Scripts,andSMS page49
Ifcallerpresses0:
SMSreminder(tofollowcall): Talkwithanurseaboutyourfeelingsandconcerns.Thenurse canhelpeaseyourmindsoyoumakeadecisionthatisrightfor you!
FRIEND-TO-FRIENDWRAP-UP
ADAMU: Nowthatyou’veheardthosestories,Ihaveaquestionforyou. Whenyouvisitahealthcareprovider,doyouthinkitis importanttotalkaboutyourfeelingsandconcerns?Ifyes, PRESS1.Ifno,PRESS2.
[Userpresses1or2.]
[1]Right.Inordertofindtherightmethodforyou,youneedtobeopenandhonestwithyournurseandotherhealthcareproviders.
[2]Actually,itisverygoodtoTALKaboutyourfeelingsandconcernswithanurseandotherhealthcareproviders.Wesometimesthinknursesaretheexpertssoweshouldjustlistentowhattheyhavetosay.Theydoknowalotbut,remember,youaretheonewhoknowsyourselfbest.
HABIBA: So,whenyouvisitanurseorhealthcareprovider,rememberto usethose“smartskills”:TALKaboutyourfeelingsandconcerns withthehealthcareprovider.Maybeyouhaveusedchildbirth spacingmethodsbeforeandwanttousesomethingdifferent, maybeyouknowyoudon’twanttogetpregnantagainandwant somethinglongerlasting.Justbeopenandhonestwithyour nurseandotherhealthcareproviders—thatway,theycanhelp youfeelhappywithyourdecisions.
ADAMU: Well,Ilookforwardtosharingournextepisodewithyousoon. Goodbye!
Part2.SmartCouple:Characters,Scripts,andSMS page50
10.CallTen:DealingwithProviderBias
Keymessage: Recognizinganddealingwithproviderbias
INTRODUCTION ADAMU: Hello!It’sAdamuhere.I’mexcitedtosharethenextepisodeof BetaLifewithyoutoday.Doyourememberinourpastepisode thatBalasawhissister,Dijewithhersecretboyfriend,Kabir?… Let’sfindoutwhathappens.Today,wereturntoSafiah,whohas beenthinkingalotaboutwhatLailatoldheraboutchildbirth spacing.
DRAMA LAILA: I’msogladtoseeyou,Safiah.Howarethingsgoingwith Mahmoud?
SAFIAH: Heisstillangry.Iamsorryaboutallofthis.Ihavemissedyou.
LAILA: Metoo,sister.AndMusahasbeenworriedaboutyou.
SAFIAH: Howishe,sister?
LAILA: Honestly,Safiah,Idon’tknowIfearthathehasbeenseeing anotherwoman.
SAFIAH: Idon’tbelieveit,Laila.Heissohappywithyouandthechildren. Yourfamilyiseverythingtohim.
LAILA: Ah,Iamsureyouareright.Iamjustthinkingaboutittoomuch. Butwhataboutyou?
SAFIAH: Well,I’vebeenthinkingaboutwhatyousaidalot.Ithought maybeIshouldfindoutmoreaboutchildbirthspacingandthen maybeIcantalkwithMahmoudagain.
LAILA: Goodidea.Maybewecangotothepharmacy.
SAFIAH: DoyouthinktheywillservemeifIamnotwithmyhusband?
LAILA: Ofcourse.Iknowthatsomepharmacists,nursesandother healthcareprovidersexpecttheirclientstotakepermission fromtheirhusbands,butitisnotnecessary,youknow.
SAFIAH: Really?
LAILA: Ofcourse,let’sgo.
[knockingatthedoor]
LAILA: Bala,howareyou?Whatanicesurprise!
BALA: [serious]Hello,Laila.Hello,Safiah.WhereisDije?
LAILA: Sheisinthebedroom,Bala.Whatiswrong?
BALA: DidshetellyouIsawherwithsomeboy?Shesaidtheywerejust friends,butIknowsomethingisgoingon.Shemustfocusonher studies,Laila,andnotgetdistracted.
Part2.SmartCouple:Characters,Scripts,andSMS page51
Ifcallerpresses1:
DIJE: Iamhere,Bala.I’msorry,brother,thatIdidnottellyoubefore, butyouareright,heisnotjustafriend.Ihavefalleninlovewith him.Heiskindandsupportsmystudies.Iwouldlikeyouto meethim…wait…Bala,whereareyougoing?Don’tleave!
BALA: [angry/shouting]Don’ttrytostopme,Dije!Iknowwhereto findhim.
FRIEND-TO-FRIEND
HABIBA: So,thesecretisout.ButwhatisBalagoingtodo?Heseemsso angry...
ADAMU: Ifyouwanttohearalittlemoretoday,asalways,wehave twooptionsforyou:ThefirstoptionisastoryaboutFatima,and theotheroptionisadialoguebetweenanurseandaclientwho isinterestedinusingachildbirthspacingmethod.JustPRESS1 nowtohearthestory,orPRESS2forthedialogue.Ifyouare donelistening,justPRESS0toansweraquickquestionabout whatyouheardtoday.
PERSONALSTORY
Hello,mynameisFatima.AfterIgotmarried,IstartedthinkingaboutusingachildbirthspacingmethodbecausemyhusbandandIwerebothverybusywithworkandweren’tquitereadytohaveourfirstchild.ButthenonedayIwaswatchingadramaonTVandsawanursetellingayoungwomanthatshewastooyoungtousechildbirthspacingmethods.
Afterseeingthat,Iwasconfusedandnotsurewhattothinkaboutchildbirthspacing.Ididn’twanttobringitupwithanyoneelseincasetheyhadthesameresponseasthenurseinthedrama,soIputitoutofmymindforawhile.
LastyearthetopiccameupagainwhenmyAuntycametovisitmeaftermythirdchildwasborn.SheaskedmeifIhadeverthoughtofusingachildbirthspacingmethodbecauseitseemedlikeIcouldusealittlebreakfromhavingchildren.IwaskindofembarrassedtotellherthatIhadnotevergonetoseeanursebecauseofsomethingIsawinaTVdrama,butwhenItoldhersheassuredmethatanyonecanusechildbirthspacing,eveniftheyareyoungordonothavechildren,andthatIwouldbeabletofindanurseatmylocalclinictohelpme.
Shegavemethenamesofafewnursesattheclinic,andsheassuredmethattheywouldbepatient,listeningtomyconcernsanddesires,andthattheyarealsoveryknowledgeableaboutthedifferentchildbirthspacingmethods.
Iwasstillveryhesitanttogo,butmyAuntywasverypersistentandevenofferedtogowithme.SoIwentandeversincethenIhavebeenusingtheinjectable,withnoproblems.IonlywishIwouldhaveknownthatevenyoungwomenbeforetheyhavechildrencouldpracticechildbirthspacing…whoknowshow
Part2.SmartCouple:Characters,Scripts,andSMS page52
Ifcallerpresses2:
differentmylifewouldbe.IamgladItalkedwithmyAuntyandfoundahelpfulnurse!
FRIEND-TO-FRIEND
HABIBA: Thankyou,Fatima,forsharingyourstory.Itisgoodtoremember thatthebestsourceofinformationistheclinicwherethereare friendlynursesreadytohelp.
Well,ifyouwanttolistentothedialoguewiththenurseand client,PRESS2now,orifyouaredonelistening,justPRESS0to answeraquickquestionaboutwhatyouheardtoday.
SAMPLEDIALOGUE
NURSE: Thankyouforwaiting.HowcanIhelpyoutoday?
CLIENT: Goodafternoon.Iamhereforchildbirthspacingservices.My oldersistertoldmeabouttheI-U-D,soIthinkIwanttotrythat.
NURSE: Verygood.Iamgladtohearyouhavethoughtaboutthis already.Howaboutwestartwithyoutellingmealittlemore aboutyourself?Fromyourrecord,Iseethatyouare19yearsold andhavea7-month-oldson.Howisyourson?
CLIENT: Oh,heisverywell!Heisgrowingsoquicklyandnowthatheisa bitolder,Iwouldliketogobacktoschool.Iwanttofinishmy educationbeforeIhaveanotherchild.
NURSE: Great,itisverygoodtothinkaboutwhatyoucandotostayon tracktoachieveyourdreams.Andhaveyoutalkedwithyour husbandaboutchildbirthspacing?
CLIENT: Yes,yes,webothagreethatitwouldbeagoodideatopractice childbirthspacingsowecanbeinagoodpositiontoprovidea betterlifeforourfamily.
NURSE: Verygood.Haveyouusedanychildbirthspacingmethods before?
CLIENT: Well,condoms,sincethebirthofmyson.ButwhenIheardfrom mysisterhowhappysheiswithherI-U-Dandthatitprovides protectionforuptotenyears,itsoundedlikeabetterfit. Althoughshedidsaythatsometimesyoungwomenarenotable togetthismethodatclinics.
NURSE: Yes,inthepast,somepeoplebelievedthatyoungwomenshould notusechildbirthspacingmethods,includingtheI-U-D.But
Part2.SmartCouple:Characters,Scripts,andSMS page53
Ifcallerpresses0:
thingshavechanged,andnownursesprovideI-U-Dsforall womenaftertheyhavehadtheirfirstperiod.TheI-U-Dissafe forbreastfeedingmotherslikeyourself.Soifthatisthemethod youwouldliketouse,Icantellyoualittlebitmoreabouthowit works,commonsideeffects,howyoucandealwiththeside effectsandIcaneveninsertittodayifyouwouldlike.
CLIENT: Thankyou,thatsoundsverygood.
FRIEND-TO-FRIEND
HABIBA: Iagreethatnursesandotherhealthcareprovidersshould alwaysprovideyou,theclient,withaccurateinformationand thenletyoudecidewhichmethodyouwanttouse.
IfyouwouldliketohearthepersonalstoryaboutFatima,PRESS 1now,orifyouaredonelistening,justPRESS0toanswera quickquestionaboutwhatyouheardtoday.
FRIEND-TO-FRIENDWRAP-UP
HABIBA: Wehopeyouenjoyedthecalltoday.Beforeyougo,nowIhavea questionforyou:Doesawomanneedherhusband’spermission togetachildbirthspacingmethod?Ifyouthinkyes,PRESS1.If youthinkno,PRESS2.Ifyouaren’tsure,PRESS3.
[Userpresses1,2or3.]
ADAMU: Sometimes,anurse,pharmacistorotherhealthcareprovider maythinkthatwomenshouldhavetheirhusband’spermission tousechildbirthspacingmethods.Butalthoughitisgoodfor spousestotalktogether,andhopefullyagree,agoodnurseor pharmacistshouldsupportyounomatterwhatyourpersonal situationis—married,unmarried,manychildrenornochildren. Everywomanandmancanchoosetospacethebirthsoftheir childreninawaythatbestsuitsthemandtheirfutureplans. Remember,mostnurses,pharmacistsandotherhealthcare providerswillbehappytohelpyounomatterwhat.Butifyou dotalkwithsomeonewhothinksyoushouldn’tbepracticing childbirthspacing,oryoushouldbeusingamethodtheyprefer, useyour“smartskills”andtellthemyourneedsand preferences.Iftheywon’thelpyou,talkwithfriendstofinda friendlyhealthcareproviderwhowill.
Well,Ilookforwardtosharingournextepisodewithyousoon. Goodbye!
Part2.SmartCouple:Characters,Scripts,andSMS page54
SMSreminder(tofollowcall):Womenwhogetthechildbirthspacingmethodtheywantare morelikelytobehappywithit—soTALKaboutyourneedswith achildbirthspacingnurse.
Part2.SmartCouple:Characters,Scripts,andSMS page55
11.CallEleven:AskingQuestionsduringChildBirthSpacingCounseling
Keymessage: Askingquestionsandseekingclarificationduringcounseling
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeenkeeping well.Inourpastepisode,DijetoldBalaaboutKabirandhegot veryangry.Today,Lailareturnstotheclinicandistalkingwith thenurse.Let’sfindoutwhathappens…
DRAMA NURSE: So,Mrs.Bagudu,Iamgladyoureturned.
LAILA: Thankyou,nurse.MyhusbandandItooksomemoretimeto thinkaboutitandtherewassomethingyousaidlasttimeabout theinjectablethatIdidnotunderstand.…Yousaidmymonthly bleedingmaychange…isthatsafe?
NURSE: Typically,womenhaveirregularbleedingforthefirstseveral monthsandthennomonthlybleeding.Whichisperfectlynormal. Ifyouhaveanyworries,youcanalwayscomebackandseeme. Doyouhaveanyotherquestions?
LAILA: Justonemore,nurse.CanyouremindmehowoftenImust returntotheclinic?
NURSE: Everythreemonths,Mrs.Bagudu.Willthatbepossible?
LAILA: Yes,nurse.Thatisnoproblem.Myhusbandwillhelpme remembertocomebackeverythreemonths.
NURSE: OK,Iwillgiveyouthefirstinjectionandyoucanbeonyourway.
LAILA: Thankyou,nurse.
[transition]
[plates/cookingnoises]
LAILA: Musa!Dinnerisready.WhereisDije?Iwasexpectingherhome bynow.
MUSA: I’msureshewillbeheresoon.Sohowareyoufeelingafter seeingthenursetoday?
LAILA: Justfine!Iamsorelieved.Thenurseansweredallofmy questionsandIfeelreallyhappywithourdecision.Sheevensaid ifIhaveanyproblemstocomebacktotheclinic.Butwhatabout you?Youarenoteating.Isitthefood?
MUSA: Ijustdon’tfeelsowell,Laila.IthinkIwilllaydown.
[Dooropens]
LAILA: Ah,Dije,hereyouarefinally!Wherehaveyoubeen?
Part2.SmartCouple:Characters,Scripts,andSMS page56
Ifcallerpresses1:
DIJE: [worried/whispering]Oh,Laila.Iamsoworried.Ihavebeen waitingforKabirallafternoonandhenevershowedup.Itisnot likehim!Somethingiswrong,Laila,Ijustknowit.Idon’tknow whattodo!
FRIEND-TO-FRIEND
ADAMU: Oh,dear.WherecouldKabirhavedisappearedto?Dijesounded soworried.
HABIBA: Well,wewillhavetowaitforthenextepisodetofindout,butif youwanttohearalittlemoretoday,wehavethreeoptions:The firstoptionisastoryfromHauwa,whotellsuswhatitwasliketo talkwithanurse.ThesecondisfromBabangida,ayoungman talkingabouthisweddingday.Thethirdisadialoguebetweena nurseandawomanwhohaslotsofquestions.JustPRESS1now tohearHauwa’sstoryorPRESS2forBabangida’sstory.PRESS3 tohearthedialogue.Ifyouaredonelistening,PRESS0toanswer aquickquestionaboutwhatyouheardtoday.
PERSONALSTORY
Hello,mynameisHauwa.Iwasbarely18whenImarriedmyfirsthusband.Unfortunately,hediedinahorribleaccident,leavingmealoneandpregnant.ItwasatthistimeIstartedmakingsnackstoselltoearnalivingandtakemymindoffmymourning.Notlongaftermysonwasborn,IwascateringaweddingandcaughttheeyeofSanusi,themanwhowouldbecomemycurrenthusband.
Icouldn’taskforabetterhusband.Fromthestart,Sanusiacceptedmysonashisownchildandwasverysupportiveofmybusiness.Itwasn’tlongbeforeIgotpregnantagainandhadabeautifuldaughter.SanusiwasveryhappybutheencouragedmetoconsiderstartingchildbirthspacingsothatIcouldrestandhavetimeforourfamilyandmybusiness.Isawtheneedforusingchildbirthspacing,buttheproblemwasthatIwastooshytotalkaboutprivatethingslikethatwithastranger.Sanusihelpedmegetmycourageup,andevensuggestedsomethingstotalkwiththenurseabout.Hetookmetothecliniconhiswaytoworkandwaitedwithmeuntilthenursewasreadytoseeme.NowIfeelsosillyforhavingworriedsomuchbecausethenurseImettherewassofriendly.Firstsheaskedaboutmylifeandmyfuturegoalsregardingmyfamily.ShethenexplainedallthedifferentoptionsofchildbirthspacingandgavemeanopportunitytoaskquestionsanddidnotmindrepeatingthingssoIunderstoodproperly.Shedidn’tforcemetomakeadecisionthatday.Infact,sheadvisedmetodiscussitwithmyhusbandfirstsothatwecoulddecidetogetheraboutwhichmethodwouldbebestforus.
Part2.SmartCouple:Characters,Scripts,andSMS page57
Sincethen,mynursehasbecomeagreatfriendtome,andsomeoneIcanaskanything.IcannotbelieveIdidnotwanttogoatfirst.IfIhadknownhowfriendlythenurseswere,Iwouldhavegonesooner!
Part2.SmartCouple:Characters,Scripts,andSMS page58
Ifcallerpresses2:
FRIEND-TO-FRIEND
ADAMU: Thankyou,Hauwa,forsharingyourstory.Abravewoman, indeed,forfacingherfears—thoughitturnedoutshehad nothingtofear!
Ifyouwanttohearthesampledialoguebetweenanurseanda womanwithlotsofquestionsnow,PRESS2,orifyouaredone listening,justPRESS0toansweraquickquestionaboutwhatyou heardtoday.
SAMPLEDIALOGUE
NURSE: Madam,yourresultsarebackandtheyarenegative.
WOMAN: Oh,thankyouforthatnews,nurse.
NURSE: IseverythingOK?Ithasbeenonlytwomonthssinceyourlastvisitforapregnancytest.
WOMAN: Yes…IguessIhavebeenmoreanxiousthanusuallately.
NURSE: Lasttimeyouwereinwetalkedaboutchildbirthspacingmethods—haveyoubeenthinkingmoreaboutthat?
WOMAN: Yes,myhusbandandIareusingthewithdrawalmethodbutIhavesomequestions.Mysistersaysthatsheandherhusbandwereusingwithdrawal,butshegotpregnantwithherlastchild,soshedoesnotrecommendthatmethod.Nowshegetstheinjectableeverythreemonths.Isthattrue,thewithdrawalmethoddoesnotwork?
NURSE: Thewithdrawalmethodisatraditionalformofchildbirthspacingthatcanbedifficultforcouplestodocorrectlyeverytime,makingitoneoftheleasteffectivemethods.Themosteffectivemodernchildbirthspacingmethodsaretheimplantorintrauterinedevice—theI-U-D.Theyprotectagainstpregnancyandstaywhereplacedinyourbodysoyoudonothavetoremembertodoanything.
WOMAN: OK,butmyAuntysaidthatthemodernmethodshavesideeffects,andthewithdrawalmethodisbetterbecauseithasnosideeffects.Isthattrue?
NURSE: Itistruethattherecanbesideeffectswithmodernchildbirthspacingmethods.WiththeimplantorI-U-D,mostwomenexperiencesomekindofbleedingchange.Wecandiscussthespecificsideeffectsforeachmethodsoyouwillknowwhatto
Part2.SmartCouple:Characters,Scripts,andSMS page59
Ifcallerpresses0:
expect.Formanywomen,modernchildbirthspacingmethodsgivethemgreaterpeaceofmindbecausetheyaresafeandreliable.
WOMAN: SowhatifIwanttogetpregnantagainnextyearortheyearafter;isthatpossiblewiththosemethods?
NURSE: Ofcourse,themodernmethodsprovideprotectionforjustaslongasyouusethem.Dependingonthemethodyouchoose,whenyouarereadytogetpregnant,youcaneitherstoptakingthecontraceptivetablet,gettingtheinjection,orreturntotheclinictohavetheimplantorI-U-Dremoved.Now,wouldyoulikemetotalkmoreabouteachmethod,explainhowtheyworkandcommonsideeffects,andyoucanaskallthequestionsyouwouldlike?
WOMAN: Yes,nurse,thatwouldbeveryhelpful.Thankyou.
FRIEND-TO-FRIEND
ADAMU: Iamgladthattheclientisaskingsomegoodquestionsabout modernchildbirthspacing.Ihopeitwillbringherpeaceofmind, likethenursesaid.
HABIBA: Ihopeso,too!Well,ifyouwanttohearthepersonalstoryabout Hauwa,PRESS1now,orifyouaredonelistening,justPRESS0to answeraquickquestionaboutwhatyouheardtoday.
FRIEND-TO-FRIENDWRAP-UP
HABIBA: Thanksforjoiningustoday.Beforeyougo,Ihaveaquestionfor you.Doyoufeelconfidenttoaskquestionswhentalkingwitha nurse?Ifyes,PRESS1now.Ifno,PRESS2now.
[Userpresses1or2.]
[1]Great!Youneedanswerstoallofyourquestionssothatyoucanmakeagooddecision.Sowhenyouvisitanurseorotherhealthcareprovider,usethose“smartskills”andTALKaboutyourquestions.Healthcareprovidersaretheretohelpyouandtheywantyoutobeahappyclient!
[2]Itcanbehardtoaskquestions,Iknow,butremember,youneedanswerstoallofyourquestionssothatyoucanmakeagooddecision.Sowhenyouvisitanurseorotherhealthcareprovider,usethose“smartskills”andTALKaboutyourquestions.Healthcareprovidersaretheretohelpyouandtheywantyoutobeahappyclient!
Part2.SmartCouple:Characters,Scripts,andSMS page60
SMSreminder(tofollowcall): Whenvisitingachildbirthspacingnurse,remembertoask
questions!Itcanhelptopracticebeforeyougo.
ADAMU: Well,Ilookforwardtosharingournextepisodewithyousoon. Goodbye!
Part2.SmartCouple:Characters,Scripts,andSMS page61
12.CallTwelve:Quiz2
Objective: Summarizeandevaluateunderstandingof“smartskills”duringchildbirthspacingcounseling
FRIEND-TO-FRIEND
ADAMU: Hello!It’sAdamuhere.I’mgladyoucalled.Today,wearegoingto haveanothershortquizaboutthose“smartskills”youcanusewhen visitinganurseorotherhealthcareprovider.I’llaskyouaquestion, andyouanswerbypressing1for“yes”and2for“no.”Ready?Here wego.
WouldasmartclientTALKaboutherfeelingsandconcernswitha nurseorotherhealthcareprovider?Ifyouthinkyes,PRESS1.Ifyou thinkno,PRESS2.
[1]Greatjob!Yes,asmartclientTALKSaboutfeelingsandconcerns.
[2]TALKINGaboutfeelingsandconcernsisimportanttohelpyoufeelhappywithyourdecision.
Now,ournextquestion.ShouldasmartclientstillTALKaboutherneedsandpreferencesforachildbirthspacingmethodwithanurseorotherhealthcareprovider,eveniftheproviderseemstopreferanothermethod?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!Yes,asmartclientTALKSaboutherneedsandpreferences.
[2]Justlikeyourfeelingsandconcerns,TALKINGaboutyourneedsandpreferencesisimportanttohelpyoufeelhappywithyourdecision.
OK,now,ourthirdquestion.WouldasmartclientSHAREquestionswithanurse?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!Yes,asmartclientSHARESquestions.
[2]ItisimportanttoSHAREanyquestionsyouhave—youdeservealltheinformationtomakeyourdecision.
So,SHARINGisanimportantsmartskillwhenyouvisitanurseorotherhealthcareprovider:SHAREyourfeelingsandconcerns,SHAREyourpreferencesandSHAREyourquestions.
Now,Ihaveonemorequestionforyou.Haveyouvisitedanurseorpharmacistsincelisteningtoourstories?Ifyes,PRESS1.Ifno,PRESS2.
Part2.SmartCouple:Characters,Scripts,andSMS page62
[1]OK.Lastquestion.Duringyourvisit,howmanyofthese“smartskills”didyouuse?PRESS0,1,2or3now.
[2]Well,whenyouarereadytovisitanurseorpharmacist,don’tforgettousethese“smartskills”!
Well,that’sallfortoday.Thanksforansweringourquiz!Youwon’twanttomissournextepisodeofBetaLifewhenLailagetsavisitfromthepolice.Untilnexttime!
SMSreminder(tofollowcall): Howwillyoushareyourconcernswithachildbirthspacingnurse?Whatdoyouwantfromachildbirthspacingmethod?Whatquestionsdoyouneedanswered?
Part2.SmartCouple:Characters,Scripts,andSMS page63
13.CallThirteen:DiscussingSideEffects
Keymessage: Childbirthspacingmethodsideeffectsandoptionstoswitchmethods;supportivepartnerswhenusingchildbirthspacingmethods
INTRODUCTION ADAMU: Hello!Adamuhere.Ihopeyouhavebeenkeepingwell.Inour pastepisode,DijewasworriedwhenKabirdidnotshowupto meether.…Today,itseemsthepolicehavevisitedLaila.Let’s findoutwhathappens…
DRAMA POLICEOFFICER:Mrs.Bagudu.Pleaseanswerthequestion.
LAILA: I’msorry,sir.Ijustdon’tknow.Hewashereonedayandthenext hejustdidn’tshowup.Ithasbeentwoweeksnowandmysister hasnotheardanythingfromhim.
POLICEOFFICER:Well,IunderstandthatyourbrotherBalarecentlyfoundout abouttheirrelationshipandhewasn’thappyaboutit.Canyou tellmeaboutthat?
LAILA: Well,yes,eversinceourparentsdied,hehasbeenvery protectiveofDijeand,well,hewantshertofocusonherstudies andwasupsetthatshehasbeenmeetingwithKabir.Shetriedto talkwithhimaboutwhatwasgoingonbuthewasquiteupset,of course.But,wait,youaren’tsuggestinghewasinvolvedinthis, areyou?
POLICEOFFICER:Ican’tsayanythingyet,Mrs.Bagudu.Wewillbeintouch.
[transition]
LAILA: Musa,wherehaveyoubeen?Youhavenoideawhathas happenedherethisafternoon.Ihavebeenwaitingforyou.
MUSA: I’msorry,Laila.Ihadsomebusinesstotakecareof.
LAILA: Business?Whatisthis“business”thatyouhavebeensobusy withrecently?
MUSA: Nevermind,Laila.Tellme,whathasgottenyousoupset?
LAILA: Thepolice,Musa.TheywereherequestioningmeaboutKabir’s disappearance.AndIdon’tknow,theyseemtothinkBalais involved.
MUSA: I’msureitwillbeOK.
LAILA: Oh,dear.Itistoomuch.Ihaveaheadacheagain—Ineverusedto getthismanyheadaches.Maybeitistheinjectable.
MUSA: Butyouarehavingfewerheadachesinthepastcoupleofweeks, aren’tyou?Remember,thenursementionedthesideeffects wouldprobablygoaway.Itseemsliketheyarestartingtogo away.Justrestawhileandseehowitgoes.
Part2.SmartCouple:Characters,Scripts,andSMS page64
Ifcallerpresses1:
FRIEND-TO-FRIEND
ADAMU: Oh,dear,soKabirisstillmissing!PoorLaila,notonlyisshe worriedaboutBalaandDije,butMusaseemstobekeepinga secret,too.
HABIBA: Somuchsuspenseagain!Well,ifyouwanttohearalittlemore today,wehavetwooptionsforyou:Thefirstoptionisastory fromZuberu,ayoungmanwhoisdoingwhathecantoprovide thebestlifeforhisfamily.Theotheroptionisadialogue betweenanurseandaclient,discussingthesideeffectsofchild birthspacingmethods.JustPRESS1nowtohearZuberu’sstory, PRESS2forthedialogueorPRESS0ifyouaredonelisteningto answeraquickquestionaboutwhatyouheardtoday.
PERSONALSTORY
Hi.IamZuberu.WhenIwasayoungman,myfamilywasgoingthroughhardtimessoIhadtostopschoolandbecameadeliverymanforabakery,whichishowImetmywife,Jamilah.SheworkedatoneofmyregularshopsandwasthemostbeautifulwomanIhadevermet.Afterwemarried,wequicklyhadtwochildren.Unfortunately,IdidnotgettospendmuchtimewiththembecauseIhadtoworklonghoursinordertobeabletoprovideformyfamily.IwasembarrassedthatIdidnotmakeenoughmoneytodomuchmorethanputfoodonthetable,soonedayIwenttomyuncleforsomeadvice.
Myuncleisaveryreligiousmanandascholar,soItrustedhisjudgment.ButwhenhetoldmethatIshouldtalkwithJamilahaboutchildbirthspacing,IthoughtIheardhimwrong.Heexplainedtomethatspacingchildren’sbirthsisanexpressionofdevotionbecauseitsupportsthehealthandwell-beingofthefamily.
Itookmyuncle’sadvicebacktoJamilahandwedecidedtotryusingthecontraceptivetablet.Butafteralittlewhile,Jamilahwasnotfeelingwell,withdizzinessandfeelingofvomiting.WedidnotknowwhatwaswrongandIfeltsoguiltybecauseIfirstbroughtitup.Irememberedthatmyunclesaidifwehadanyproblemsorquestions,wecouldjustgotoaclinic.
WhenJamilahandIwenttotheclinic,thenursetoldusthatwhatJamilahwasexperiencingcouldbesideeffectsfromthetablet.Shesaidsideeffectsaremorecommonwhenyoufirststartusingthetabletbutthenoftengoawayaftertime.Thatputusatease,butthenthenursegaveusevenmorehelpfulinformationaboutothermethodsthatwedidn’thearaboutwhenwegotthetabletatthepharmacy.WeeventuallydecidedtousetheI-U-Dandwehavebeenhappywiththismethod.
Part2.SmartCouple:Characters,Scripts,andSMS page65
Ifcallerpresses2:
OurchildrenaregrowingupsofastnowandIamgladthatIcanspendmoretimewiththem.IamhappierwhenwearetogetherbecauseIammoreconfidentIcanprovideabetterlifeforthemthanIhadgrowingup.
FRIEND-TO-FRIEND
HABIBA: Thankyou,Zuberu,forsharingyourstory.Ialwaysremindmy clientsthateveryperson’sexperiencewiththeirchosenchild birthspacingmethodcanbeunique,soitisimportanttomonitor anysideeffectsandtalkwithanurseifyouareconcernedor havequestions.Therearemanyoptions,soifonedoesnotsuit you,thenyoucantalkwithyourhealthcareprovideraboutthe possibilityofswitchingmethods.
Nowifyouwanttolistentothedialoguewithanurseandclient, justPRESS2now.Orifyouaredonelistening,youcanPRESS0to answeraquickquestionaboutwhatyouheardtoday.
SAMPLEDIALOGUE
NURSE: Goodmorning,Hajiya.Whohaveyoubroughtwithyoutoday?
CLIENT: Thisismysister.SheofferedtocomewithmebecauseIwas feelingalittleshyandshehelpsmefeelmorecomfortable.
NURSE: Oh,great.Well,itisnicetomeetyouboth.SohowcanIhelpyou today,Hajiya?
CLIENT: Well…[hesitantly]SinceIhavebeengettingtheinjection,Ihave beenhavingsomebleedingbetweenmymenstrualcyclesandI wonderifsomethingiswrongwithmybody.
NURSE: I’msorrytohearthatyouareexperiencingthat.Hasyour menstrualperiodbeenregular?
CLIENT: Yes,Ihavenotnoticedanythingdifferentwithit,justinbetween.
NURSE: Well,Icanunderstandhowthatcanbeveryinconvenientand evenconcerning.Withtheinjectable,bleedingchangesare commonbutnotharmful.Typically,awomancanexperience bleedingbetweenperiodsforthefirstcoupleofmonthsandafter ayearhermonthlyperiodcouldbeirregularorevennotatall! AndthatisOK,butifthisissomethingthatreallybothersyou,we cantalkaboutusingadifferentmethod.
Part2.SmartCouple:Characters,Scripts,andSMS page66
Ifcallerpresses0:
CLIENT: Well,mysisterusestheimplantandhasbeenveryhappywith it…
NURSE: Iamgladtohearshehashadagoodexperience;however,every woman’sbodyisdifferent.Evenifyouaresisters,onesistermay responddifferentlytoamethodthantheothersister.
CLIENT: OK,Iunderstand.Iknowourbodiesaredifferent—Ilikespicy foodanditmakesherfeelill[laughs,slightpause].Sowhatare thesideeffectsoftheimplant?
NURSE: Iwillstartbyansweringyourquestionsabouttheimplant.Would itbeOKifIalsotellyouaboutothermethods,incasethereis anothermethodthatsoundslikeitmightsuityourneedsand preferences?
CLIENT: Sure,thatsoundsgood…
FRIEND-TO-FRIEND
HABIBA: Wow,Ireallylikehowthatnurseexplainedtothosesistershow sideeffectsfromchildbirthspacingmethodscanvarywithevery person.
IfyouwanttohearthestoryfromZuberu,justPRESS1,orifyou aredonelistening,PRESS0toansweraquickquestionabout whatyouheardtoday.
FRIEND-TO-FRIENDWRAP-UP
ADAMU: IhopeyouenjoyedthosestoriestodayasmuchasIdid!Before yougo,Ihaveaquestionforyou.Dosideeffectsofchildbirth spacingmethodsusuallygoawayafterafewmonths?Ifyou thinkyes,PRESS1.Ifyouthinkno,PRESS2.
[Userpresses1or2.]
[1]Correct.Mostsideeffectsusuallygoawayafterafewmonths.Andothersideeffectsaremanageable,butifyouhaveanyconcerns,youcantalkwithahealthcareprovideraboutswitchingtoanothermethodthatmightworkbetterforyou.
[2]Actually,mostsideeffectsusuallygoawayafterafewmonths.Mostsideeffectsaremanageablebut,ifyouhaveanyconcerns,youcantalkwithahealthcareprovideraboutswitchingtoanothermethodthatmightworkbetterforyou.
[Women:]Ifyouarealreadyusingachildbirthspacingmethod,useyour
[Men:]So,useyour“smartskills”andTALKwithyourpartner.Offersupport
Part2.SmartCouple:Characters,Scripts,andSMS page67
SMSreminder(tofollowcall): Areyouexperiencingsideeffectsfromachildbirthspacing
method?Theywillprobablygoawaysoon,buttalkwithachildbirthspacingnurseifyouareconcerned.
“smartskills”andTALKwithyournurseorhealthcareprovideraboutanysideeffects.
ifsheisexperiencingorworriedaboutsideeffectsandencouragehertoTALKwithahealthcareproviderifsheisunhappy.
HABIBA:Thanksforcallingin.Ilookforwardtosharingournextepisodewithyousoon.Goodbye!
Part2.SmartCouple:Characters,Scripts,andSMS page68
14.CallFourteen:AdvocatingforChildBirthSpacing
Keymessage: Socialcommunicationandpersonaladvocacy
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeen keepingwell.Inourpastepisode,thepolicewereinvestigating Kabir’sdisappearance.Let’sfindoutwhathappensintoday’s episode.
DRAMA LAILA: Safiah!I’msopleasedtoseeyou.Pleasecomein!Howareyou, sister?
SAFIAH: I’mverywell,Laila.I’msorrywehavenotspokeninsuchalong time.IwantedtostopbytotellyoueverythingisOKandthank MusafortalkingwithMahmoud.Musahassomuchofhisown toworryaboutandyethestillfindstimetotakecareofhis sister.
LAILA: Safiah?Whatdoyoumean?
SAFIAH: Well,whatthedoctorstoldhim.Youmustbesoworriedtoo, Laila.IsthereanythingIcando?
LAILA: Doctors?Safiah,whatareyoutalkingabout?
SAFIAH: Theteststhathetookforhisstomachpain.Oh,dear,Laila,he didn’ttellyou?
LAILA: Yes,yes,ofcourse.It’sOK.Ijust,well,nevermind.Butyouheard aboutDije,Ipresume?Herboyfriendhasdisappearedandwe haven’theardawordfromhim!
SAFIAH: Oh,dear,sister.Iamsosorry.
LAILA: Now,howaboutyou?IsMahmoudstillangry?
SAFIAH: No,wehaveeventalkedaboutchildbirthspacing.Iwasthinking ofgoingtotheclinic,but,well,Iamtoonervous.
LAILA: ThenursethereisreallyhelpfulandIcangowithyouifyoulike. Butyouknow,beingsmartaboutitbeforeyougohelpstoease yourworries.Whydon’twesitandletmeSHAREwhatIknow.
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FRIEND-TO-FRIEND
HABIBA: ItwasnicetohearthatSafiahisdoingwell,althoughitseems shemayhavetoldLailasomethingMusawashiding…
ADAMU: Well,ifyouwanttohearalittlemoretoday,wehavetwo optionsforyouagain.Thefirstoptionisatouchingstoryfrom Jemimah,whodiscoveredsomevaluableadvicefromher mother,andtheotheroptionisadialoguewithaverysatisfied childbirthspacinguser.PRESS1ifyouwanttohearJemimah’s story,PRESS2forthedialogueorPRESS0nowifyouaredone listeningtoansweraquickquestionaboutwhatyouheard today.
Ifcallerpresses1:
PERSONALSTORY
MynameisJemimah.Aschildren,weweretoldweshouldlistentoourmothersbecausetheyalwaysknowbest,butIamheretotellyouwecanstilllearnfromourmotherswhenweareadults.
Ifellinlovewithmyhusband,Gambo,ataveryyoungageandhadthreechildrenbeforeIwas22.Aftermyfirstchildwasborn,mymotheraskedmeifGamboandIhaddiscussedhowmanychildrenwewantedandwhatplanswehadforourfutureandourfamily.Itoldherthatwehadnotreallydiscussedit,butshesaidthatitwasanimportantdiscussionandsheadvisedthatwefindoutmoreaboutchildbirthspacingmethods.
Atthetime,IwassoyoungandoverjoyedaboutmyfirstchildthatIdidn’tthinkIneededtoworryaboutchildbirthspacingbecauseIonlyhadonechild.Butbeforemyfirst-bornwassixmonthsold,Ifoundmyselfpregnantagain,thistimewithtwins!Iwasstillveryhappywithmychildren,butIbegantofeelthestressofhavingthreesmallonestotakecareofandGambohavingtoworkextrahourstoearnenoughmoneytoprovideforourfamily.
WhenIwenttovisitmymother,shewasnothappythatIhadnotlistenedtoheradviceaboutchildbirthspacing.WhenIbroughtitupwithmyhusband,hetoldmehewasverygladIhadraisedthetopicbecauseforsomeweekshehadbeenlisteningtoaradioprogramandthoughtthatchildbirthspacingcouldbeverygoodforus.Sincethenwehavebeenusingmodernchildbirthspacingmethodsandhavebeenhappywithourdecision.Ithasreducedourstressbecausewenolongerworryabouthavinganotherchildbeforewearereadyandithasgivenusmoretimetospendwithourchildrenandeachother.
Part2.SmartCouple:Characters,Scripts,andSMS page70
FRIEND-TO-FRIEND
HABIBA: Thankyou,Jemimah,forsharingwithus!Thatwasavery wonderfulstoryaboutthespecialadviceourmotherscangive us.
Ifyouwanttohearthedialogueofthesatisfieduser,PRESS2 now,orifyouaredonelistening,justPRESS0toansweraquick questionaboutwhatyouheardtoday.
Ifcallerpresses2:
SAMPLEDIALOGUE
NURSE: Goodafternoon,madam,howareyoutoday?
CLIENT: Goodafternoon,nurse,Iamfine.
NURSE: HowistheI-U-Dworkingoutforyou?
CLIENT: MyhusbandandIareveryhappywiththeI-U-D.Withmybusy life,Idon’thavetoremembertotakesomethingeverydayor comehereeverythreemonths.AndmyhusbandandIcanbe morespontaneous.Forthefirstthreemonths,Ihadaheavier monthlybleedingandpain,butthathaslessened.
NURSE: Iamgladtohearitisworkingoutforyou.
CLIENT: Ithasreallychangedourlivesandbothofushavesharedour positiveexperiencewithourfriends.Manyareamazedtohear howIdonothavetodoanythingonceitisinserted.Mysisteris eveninterestedingettingonenowthatshehashadherfourth child.Herhusbandisinfavor,too,aftertalkingwithmyhusband.
NURSE: Thatisgreattohear.Thankyouforsharingthenewsandletting peopleknowthatwearehereforthemandhappytoprovidean I-U-Doranyothermethodoftheirchoice.
CLIENT: Iknowmanywomenwouldbeinterestedintalkingwithyou,soI willcontinuetotellthemtocomeseeyou.
NURSE: Thankyou!
FRIEND-TO-FRIEND
HABIBA: Itissonicetohearhowasatisfiedclientissharingherpositive experienceusingchildbirthspacing.
Part2.SmartCouple:Characters,Scripts,andSMS page71
IfyouwanttohearJemimah’sstory,PRESS1now,orifyouare donelistening,justPRESS0toansweraquickquestionabout whatyouheardtoday.
Ifcallerpresses0:
FRIEND-TO-FRIENDWRAP-UP
ADAMU: Thanksforcallingintoday.Beforeyougo,Ihaveaquestionfor you.Doyouthinkwhatyouhavelearnedsofaraboutbeinga “smart”childbirthspacingclientwouldbeusefultoafriendor familymember?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS 2.
[1]Great.IknowIalwaysappreciatehearingwhatmyfriendsthink—so,rememberyourexperiencesarevaluable.Usethose“smartskills”andSHAREwhatyouknowaboutmethodsoraparticularclinicthatyoulike.
[2]Areyousure?IknowIalwaysappreciatehearingwhatmyfriendsthink—so,rememberyourexperiencesarevaluable.Usethose“smartskills”andSHAREwhatyouknowaboutmethodsoraparticularclinicthatyoulike.
[Women:]SHAREwithafriendaboutchildbirthspacingandencouragethemtobeasmartclient.
[Men:]Remember,mencantalkaboutchildbirthspacing,too—justlikeMusaandMahmoud.SoSHAREwithafriendwhatyouhavelearnedaboutchildbirthspacing.
HABIBA: Thanksagainforcallingin!Ilookforwardtosharingournext episodewithyousoon.Goodbye!
SMSreminder(tofollowcall): SHAREwhatyouknowaboutchildbirthspacingwithafriend andencouragethemtobeasmartclient.
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15.CallFifteen:TalkingwithaNurse
Keymessage: Talkingwithanurseorotherhealthcareprovideraboutproblemswithchildbirthspacingmethods
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeen keepingwell.Inourpastepisode,LailafoundoutthatMusa hadbeenhidingsomethingandKabirwasstillmissing.Let’s findoutwhathappensintoday’sepisode.
DRAMA NURSE: Mrs.Bagudu.Pleasecomein.Iseefromyourchartyouare usingtheinjectable.Butyouhaveonlybeenusingitforafew months.Issomethingwrong?
LAILA: Well,nurse,IhavebeenexperiencingheadachesandIhave beenspottingbeforemymensesaredue.
NURSE: Isee.Anyotherproblems?
LAILA: No,thatisall,nurse.
NURSE: Well,I’mgladyoudidcomeback,Mrs.Bagudu.Thoseareall normalsideeffects.Youshouldknowthatthingswillprobably settledownsoonandyoucanrestortreattheheadacheswith painreliefmedicine,butifyouarestillexperiencingissues afteranothermonthortwo,pleasecomebacktoseemethen.
LAILA: OK,nurse.Thatisgoodtoknow.
NURSE: Verygood.Remember,ifyouaren’thappy,pleasedocome backandtalkwithus.Wecantryswitchingtoanothermethod thatmightworkbetterforyou.
[streetnoises]
LAILA: Musa.Youwaitedforme?Thankyou,youareverysweet.
MUSA: Actually,Laila,Ireturnedhomeafterwalkingyoutotheclinic. But,well,onmywayIheardsomenews,andIwantedtotell you.
LAILA: Musa,whatisit?
MUSA: It’sBala.Theyarrestedhim.Theyseemtothinkhewas involvedinKabir’sdisappearance.
Part2.SmartCouple:Characters,Scripts,andSMS page73
FRIEND-TO-FRIEND
ADAMU: Hmm,arrested.WhatdothepoliceknowaboutBala?Laila mustbeveryupsettohearthisnews.ButI’mgladshe returnedtotheclinic.Atleasthermindisateaseaboutthat.
HABIBA: Well,ifyouwanttohearalittlemoretoday,wehavetwo optionsforyou.ThefirstoptionisagreatstoryfromLaraba, wholearnedfirsthandhowimportantitcanbetospeakupif youareunhappywithyourchildbirthspacingmethod.The otheroptionisadialoguebetweenanurseandacouplewho arecuriousaboutswitchingmethods.JustPRESS1nowtohear thestoryorPRESS2forthedialogue.Or,ifyouaredone listening,justPRESS0toansweraquickquestionaboutwhat youheardtoday.
Ifcallerpresses1:
PERSONALSTORY
MynameisLaraba.Ican’tbelievethedayisalreadyherewhenIamsendingmyyoungestchildofftoschool!Raisingthreechildrenisalotofwork,butIamverygratefulthatmyhusband,Zakari,andIusedamodernchildbirthspacingmethodbecauseitmadeitpossibleformetokeepupwithmychildrenandworkasaprimaryschoolteacher.
Iusedthecontraceptivetablettohelpmespacebetweenthebirthsofmychildren.ItookoneeverydaywithoutfailexceptwhenmyhusbandandIdecidedwewerereadyforanotherchild.However,justafteroursecondchildwasborn,Zakariwastransferredtoanotherstateforhisworkandduringthattimeitbecamedifficultformetocontinuetotakethetabletdaily.Theybecamelikeadailyreminderofhisabsence.
Afewmonthsaftermyhusbandvisitedhome,IfoundoutIwaspregnantand,atfirst,myhusbandwasshockedandblamedourchildbirthspacingmethod.
Ifeltsoembarrassedtotellhimthattherewasnothingwrongwiththemethod;Ijusthadnotbeentakingmytableteverydayasinstructed.Hewasnotupsetwithme,justwithhimselffornottakingagreaterroleinouruseofchildbirthspacingbymakingsureIwashappywithourchosenmethodandencouragingmetouseitregularly.
AfterIhadourbaby,wereturnedtothenurseandsharedmyconcernsaboutthetablet.Becausewealreadyhadthreechildren,weaskedaboutlong-termmethodsandthenursetoldusabouttheI-U-Dandtheimplant,andevenpermanentmethodslikesterilization.WewenthometothinkaboutitandplantogobacksoontoaskfortheI-U-D.
Part2.SmartCouple:Characters,Scripts,andSMS page74
Sothelessonwelearnedisthatonechildbirthspacingmethodmaynotalwaysbethebestchoice—ourliveschangeandthechildbirthspacingmethodcanchangewithit.
FRIEND-TO-FRIEND
ADAMU: Larabareallysaiditallwhenshesharedthelessonthatshe learnedabouthowdifferentmethodsmaybebetterforyouat differentstagesofyourlife.
Ifyouwanttohearthedialoguebetweenthenurseand couple,PRESS2now,orifyouaredonelistening,justPRESS0 toansweraquickquestionaboutwhatyouheardtoday.
Ifcallerpresses2:
SAMPLEDIALOGUE
NURSE: Hello,MallamdaMallamaBako.Itissonicetoseeyouboth today.Wearealwaysgladtoseesupportivehusbandslike yourselfcomingwiththeirwifetotheclinic.
HUSBAND: Well,childbirthspacingissomethingthataffectsbothmen andwomen.
NURSE: Thatisverytrue.So,howcanIhelpyoutoday?
WOMAN: Wehavebeenthinkingaboutswitchingtoanotherchildbirth spacingmethod.NowthatIambackatwork,itisdifficultfor metotaketimeofftocometotheclinicformyinjections everythreemonths.
HUSBAND: Plus,wearegettingolderandwanttofocusontakingcareof ourbeautifulchildren.
NURSE: Thatisveryresponsibleofyou!Along-actingmethodwould beagoodoptionforyou,suchastheintrauterinedevice,also knownastheI-U-D,thatcanlastupto10years;ortheimplant thatcanlastfromthreetofiveyears.
HUSBAND: [questioning]IheardthatmencanfeeltheI-U-Dwhenhaving sex…
NURSE: TheI-U-Dusuallycannotbefeltduringsex,butsomemendo reportfeelingthestringsoftheI-U-D.Ifthisisthecase,a nursecantrimtheI-U-Dstringstobeshorter.
WIFE: Whereistheimplantinserted?Doesithurt?
Part2.SmartCouple:Characters,Scripts,andSMS page75
NURSE: Theimplantisinsertedbyatrainedhealthcareproviderinthe upperarmundertheskin,andtheprocedureusuallytakes onlyafewminutes.Youmayfeelalittlepressure,butto preventpain,wegiveyouaspecial“injection”intheupper armwheretheimplantwillbeinserted.
HUSBAND: Butwhatifwechangeourmindsandwanttohaveanother child—isthatpossiblewiththesemethods?
NURSE: Ofcourse,thesemethodsarenotpermanent.Ifyouwantto haveanotherchild,youjustcomebacktotheclinicandwe removeitsoyoucangetpregnant.
WIFE: Youhavegivenusverygoodinformation,nurse.Weneedto thinkaboutthemethodsandtalkitoverbeforewemakea decision.
NURSE: Thatisaverygoodidea.Whenyouhavemadeupyourmind, orifyouhaveanymorequestions,justcomebacktotheclinic andwewillbehappytohelpyou!
FRIEND-TO-FRIEND
ADAMU: Asourliveschangeovertime,socanourneedsand preferenceswithchildbirthspacing,soitisgoodtocheckin withanurseorotherhealthcareproviderabouthowthings aregoinganddiscussotheroptionsifneeded.
Larabaalsotalksaboutherchangingneeds,soifyouwantto hearherstory,PRESS1now,orifyouaredonelistening,just PRESS0toansweraquickquestionaboutwhatyouheard today.
Ifcallerpresses0:
FRIEND-TO-FRIENDWRAP-UP
HABIBA: Whatgreatstoriesweheardtoday!Beforeyougo,Ihavea questionforyou.Doyouthinkitisimportantforawomanwho hasproblemswithherchildbirthspacingmethodtotalkwitha nurseorotherhealthcareprovider?Ifyouthinkyes,PRESS1. Ifyouthinkno,PRESS2.
[Userpresses1or2.]
Part2.SmartCouple:Characters,Scripts,andSMS page76
[1]That’sright,somewomenjuststopusingtheirmethodiftheyexperiencesideeffects,butLailausedher“smartskills”andTALKEDwithhernurseaboutit.Ifneedbe,shecanpickanothermethodthatmightworkbetterforher.
[2]Unfortunately,somewomenjuststopusingtheirmethodiftheyexperiencesideeffects.Butthereisnoneedtobeunhappyusingamethod.Lailausedher“smartskills”andTALKEDwithhernurseaboutit.Ifneedbe,shecanpickanothermethodthatmightworkbetterforher.
[Women:]Ifyouareexperiencinganyproblemswithyourmethod,useyour“smartskills”andTALKwithafriendlynurseorotherhealthcareprovider.
[Men:]Ifyourpartnerisusingachildbirthspacingmethodandexperiencinganyproblems,encouragehertousethose“smartskills”andTALKwithafriendlynurseorotherhealthcareprovider.Ifsheishappy,continuetoofferyoursupport,suchasremindinghertotakeatablet,orattendafollow-upappointment.
ADAMU: Inournextcall,wewillhearthefinalepisodeofourstory,so trynottomissit!ThanksforcallingintodayandIlookforward tosharingourfinalepisodewithyousoon.Goodbye!
SMSreminder(tofollowcall): Ifyouareexperiencinganyproblemswithyourchildbirthspacingmethod,useyour“smartskills”andTALKwithachildbirthspacingnurse.
Part2.SmartCouple:Characters,Scripts,andSMS page77
16.CallSixteen:TalkingwithYourPartner
Keymessage: Ongoingcouple(spousal)communication
INTRODUCTION HABIBA: Hello,again!It’sme,NurseHabiba.Ihopeyouhavebeenkeeping well.Inourpastepisode,Balawasarrestedundersuspicionof Kabir’sdisappearance.Todayisourfinalepisode,solet’sfindout whathappens.
DRAMA [DooropensandshutsasMusaentersthehouse]
MUSA: Laila?Youarestillawake.Whatiswrong?ArethechildrenOK?
LAILA: Yes,Musa.TheyareOK.Ihavejustbeenwaitingforyou.
MUSA: Laila,Ijusthadsomethingtotakecareof.
LAILA: Youdon’tneedtohideanymore,Musa.Iknowaboutthe doctors.Ijustdon’tunderstandwhyyouwouldn’ttellme.I thoughtwetalkedabouteverything.
MUSA: Oh,Laila.Howdidyoufindout?Itdoesn’tmatter.Iamgladyou know;itwassohardtokeepthisfromyou.Yousee,Ihavebeen havingthesepainsinmystomachforsomemonthsnow,butI didn’twanttoworryyou.
Well,Ihaveseenmanydifferentdoctorsbuttheydidn’tknow whatwaswrong.Finally,adoctorgavemeatestthisweekand hesaysIneedanoperation.
LAILA: Musa!Mygoodness.Youshouldhavetoldme.Whatwill happen?
MUSA: Well,thegoodnewsisthattheoperationshouldmakeme completelybetter.Iwilljusthavetorestforafewweeks.
LAILA: Thankgoodness,Musa.Iwishyouhadtalkedtomebefore.Iam hereforyou.
MUSA: Iknow,Ishouldhavetalkedtoyourightaway.Iseethattrying tokeepitfromyoumadeyouworrymore.
[dooropens]
DIJE: Laila!Laila!Theyfoundhim!TheyfoundKabir!
LAILA: Oh,Dije.Whatarelief.IsheOK?Whathappened?
DIJE: Hewasinanaccident.Hewasinacomaandnooneknewitwas him.
MUSA: IsheOK?
DIJE: Yes,Ijustcamefromthehospital.Hehaswokenfromthecoma andwasabletotellthedoctorswhohewasandwhathappened.
Part2.SmartCouple:Characters,Scripts,andSMS page78
Ifcallerpresses1:
MUSA: ButwhataboutBala?
DIJE: Thepolicereleasedhim.
LAILA: Thankgoodness.Iknewhecouldnothavebeeninvolved.
DIJE: Iknow.Butwait,sister.Youhaven’theardthegoodnews!Kabir proposedtomeandwedecidedtogetmarriedafterweboth finishouruniversitystudies!
LAILA: Proposed!Well,thisisalotofnewsinoneday.Come,sit,you musttellmeeverything.
FRIEND-TO-FRIEND
ADAMU: Whatgreatnewstoendourstoryon!Theyhaveanewfutureto planfor!
Asusual,wehavetwooptionsforyouifyouwanttohearalittle moretoday.ThefirstoptionisastoryfromZubeida,whodidn’t thinkthatchildbirthspacingwasforher,butthenitendedup changingherlifeforthebetter.Theotheroptionisadialogue betweenanurseandacouple,talkingaboutlong-termplansfor theirfamily.PRESS1ifyouwanttohearZubeida’sstory,PRESS2 forthedialogue,orifyouaredonelistening,justPRESS0to answeraquickquestionaboutwhatyouheardtoday.
PERSONALSTORY
Hello,mynameisZubeida.Today,I’mtakingmydaughterforherimmunizations.IfyouhadaskedmetwoyearsagowhetherIwouldbeinthissituation,Iwouldhavelaughed,ormaybecried.IcriedalotinthosedaysanddonotknowhowIwouldhavegottenthroughitwithouttheloveandsupportofmyhusband.
IwassohappybeingmarriedtoAhmed.Webothreallywantedchildren,sowhenIwasnotpregnantafteroneyear,Istartedtofeeldepressed.Itdidn’thelpthatmymother-in-lawseemedupsetwithmeandevenmyyoungersisterswerehavingbabies,butnothingwashappeningforme.AllthewhileAhmedwasverysupportive,tellingmethatGodwouldblessuswithachildingoodtime,butIcouldnotevenbelievethattobetrue.
Justwhenthingsstartedtogetreallybad,wegotsomenewneighbors.ThewomanwasveryfriendlyanduponhearingmyplightsheaskedmewhyIdidn’tgoseeanurse.IthoughtshewasmadbecauseIthoughtthatwasonlyforwomenwhowantedtorestafterhavingtheirchildren.Butsheexplainedthatthosenursesareforanyoneinterestedinhavingagoodfamilylife.IwasimmediatelyinterestedbecauseIhadnoideathatclinicshadanyservicestoofferme,awomanstrugglingwithinfertility.
WhenIwenttotheclinic,itwasaneye-openingexperience.Thenursetoldmeaboutdifferentcausesofinfertilityandthattherearecertaintimesinthemonth
Part2.SmartCouple:Characters,Scripts,andSMS page79
Ifcallerpresses2:
thataregoodforwomentogetpregnant.Shetoldmeaboutfertilityawarenessmethods,likethe“StandardDays”method,thatcanbeusedtohelpwomenidentifythedaysofthemonthwhentheycanmostlikelygetpregnant.
Afewmonthsafterthatvisit,IfoundoutthatIwaspregnantanditfeltliketheweightoftheworldwasliftedoffmyshoulders.MyhusbandsaidIseemedlikeadifferentperson.Duringmypregnancy,wekepttalkingaboutourdreamsforthebaby—howwewantedtogiveitagoodlife—andmadeaplanforchildbirthspacingafterourbabywasborn.Nowlookatus!
FRIEND-TO-FRIEND
HABIBA: Anotherhappyending—andwhatasmartchildbirthspacing clientsheis!
Ifyoustillwanttohearmore,youcanPRESS2forthedialogue betweenthenurseandthecouple.Or,ifyouaredonelistening, justPRESS0toansweraquickquestionaboutwhatyouheard today.
SAMPLEDIALOGUE
NURSE: Goodafternoon!Howareyoubothtoday?
WIFE: Weareverywell,thankyou.
NURSE: So,Iseeyouareheretodaytohavetheimplantremoved.Was thereanythingwrongwithyourimplant?
HUSBAND: Oh,no,nothingiswrong.Wearereadytoaddanotherchildto ourfamily!
NURSE: Oh,howexciting!Yoursonwillbeaverygoodbigbrother!
WIFE: Yes,heissocaringandevenenjoyshelpingmecook,sothatwill beagreathelp!Socanyouremovetheimplanttoday?
NURSE: Certainly,itshouldbejustasquickaswhenitwasinserted. BeforeIdothat,haveyouthoughtaboutyourplansforafter yournextchildisborn?Iknowitseemsearlytothinkaboutthat now,butIliketosaythatit’snevertooearlytothinkaboutchild birthspacing!
HUSBAND: Infact,wehavetalkedaboutit.Wemaystillwantmorechildren lateron,butwillstartusingchildbirthspacingagainafterour nextchildisbornbecausethingshavebeensomewhat unpredictablewithmybusiness.
Part2.SmartCouple:Characters,Scripts,andSMS page80
Ifcallerpresses0:
NURSE: Thatsoundslikeagoodplan!
WIFE: Andwewillusetheimplantagainbecauseithasbeensoeasy andhasnotcausedanyproblemswithme.Ievenrecommended mysistertryusingtheimplant,too!
NURSE: Iamverygladtohearthatyouhavebeenasatisfieduser!All right,Iwillpreparetoremovetheimplantnow.
HUSBAND: Thankyou!
FRIEND-TO-FRIEND
HABIBA: It’swonderfultohearofacoupleplanningaheadandtalkingwith eachotheraboutshort-termandlong-termchildbirthspacing methods.Itisgoodtorevisitthatdiscussionatdifferentpointsin yourlifebecausethingschangeandtheremaybeamethodthat worksbestatsometimesandanotherthatworksbestatother times.
IfyouwanttolistentoZubeida’sstory,PRESS1now,orifyouare donelistening,justPRESS0toansweraquickquestionabout whatyouheardtoday.
FRIEND-TO-FRIENDWRAP-UP
ADAMU: Well,Ihopeyouhaveenjoyedourcallsandarefeelinglikea “smartclient”yourself!Beforeyougo,Ihaveaquestionforyou. Doyouthinkitisimportantforcouplestokeeptalkingabout theirneedsandmakeplansfortheirfamily?Ifyouthinkyes, PRESS1.Ifyouthinkno,PRESS2.
[Userpresses1or2.]
[1]Iagree.Couplesneedtotalkwitheachotherabouttheimportantthingsthataffecttheirfamily.Onlythencantheymakegooddecisionstogether.
[2]Itcanbehardformentotalksometimes,andwomen,too.Butcouplesneedtotalkwitheachotherabouttheimportantthingsthataffecttheirfamily.Onlythencantheymakegooddecisionstogether.
Part2.SmartCouple:Characters,Scripts,andSMS page81
SMSreminder(tofollowcall): Keeptalkingwithyourpartneraboutyourfuturehopesand
dreams!Talkingmakesforahappyfamily.
HABIBA: Well,thisisthelastepisodeinourstory.Wehaveonemorequiz comingup—Iwillsendyouaremindertocompleteitsoon.Until then,useyour“smartskills”andkeepTALKINGwithyourpartner andSHAREthethingsthatareimportanttoyou—suchasyour dreamsandgoalsandhowchildbirthspacingisworkingforyour family.
ADAMU: Goodbyeandgoodluckonthequiz!
Part2.SmartCouple:Characters,Scripts,andSMS page82
17.CallSeventeen:Quiz3
Objective: Summarizeandevaluateunderstandingof“smartskills”whenusingchildbirthspacing
FRIEND-TO-FRIEND
HABIBA: Hello,again!It’sme,NurseHabiba.Today,wearegoingtodoa finalshortquizaboutthose“smartskills”youcanusewhenusing achildbirthspacingmethod.I’llaskyouthreequestions,andyou answerbypressing1for“yes”and2for“no.”Ready?Herewe go.
WouldasmartclientTALKwithanurseorotherhealthcare providerifsheisunhappywithherchildbirthspacingmethod?If youthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!Yes,asmartclientwillTALKwithanurseorotherhealthcareproviderifsheisunhappywithhermethod.
[2]Itcanbetemptingtojuststopusingchildbirthspacingmethodsifyouhaveproblems—buteachmethodisdifferentandthereissuretobeonethatisrightforyousoTALKwithanurseorotherhealthcareprovidertofindout.
Nowforournextquestion.WouldasmartclientSHAREwhatsheknowswithfriends?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!Yes,asmartclientSHARESwhatsheknows.
[2]Talkingaboutintimatematterscanbehard,evenwithourfriends,butSHARINGwhatyouknowisagreatwaytohelpafriend.
OK,now,ourthirdquestion.WouldasmartclientkeepTHINKINGaboutwhatshewantsandTALKINGwithherpartneraboutit?Ifyouthinkyes,PRESS1.Ifyouthinkno,PRESS2.
[1]Greatjob!Yes,ofteninlife,thingschange.Soasmartclientwillkeepthinkingabouthopesanddreamsandhowchildbirthspacingcanhelpachievethem.
[2]Itcanbeeasytowatchthedayspasswithoutmakingplansbutofteninlife,thingschange.Soasmartclientwillkeepthinkingabouthopesanddreamsandhowchildbirthspacingcanhelpachievethem.
Part2.SmartCouple:Characters,Scripts,andSMS page83
So,howdidyoudo?Ifyouansweredyestoallofthesequestions,youhavethe“smartclient”skillstofindthechildbirthspacingmethodthatisbestforyouandyourfamily.
Now,Ihavejustthreemorequestionsforyou:
Areyouoryourpartnercurrentlyusingachildbirthspacingmethod?Ifyes,PRESS1.Ifno,PRESS2.
[1]Howconfidentdoyoufeelabouttalkingwithanurseorotherhealthcareproviderifyouhaveanyproblemswiththemethodyouareusing?Ifyoufeelveryconfident,PRESS1.Ifyoufeelsomewhatconfident,PRESS2.Ifyoudonotfeelconfident,PRESS3.
[2]Howconfidentdoyoufeelabouttalkingwithanurseorotherhealthcareprovideraboutgettingthechildbirthspacingmethodyouwant?Ifyoufeelveryconfident,PRESS1.Ifyoufeelsomewhatconfident,PRESS2.Ifyoudonotfeelconfident,PRESS3.
[3]And,lastly,didourphonecallshelpyoubuildconfidence?Iftheyhelpedalot,PRESS1.Iftheyhelpedalittle,PRESS2.Iftheydidnothelp,PRESS3.
Thanksforansweringourquiz!Keepusingthose“smartskills”anddon’tforgettosharewhatyouhavelearnedwithafriend!
Wehavejustafewmorequestionsforyou,similartotheonesyouansweredatthebeginningofthestudy.Yourresponsesshouldreflectwhatyoucurrentlythinkoraredoing.4
SMSreminder(tofollowcall): ThankyouverymuchforparticipatinginBetaLife!Youshould
receiveairtimeonyourphonesoon.WishingyousuccesswithBetaLifeskills!
4Atthispoint,thecalltransitionedtothepost-studysurvey.