panchdeep insurance recovery 2.0
TRANSCRIPT
-
7/27/2019 Panchdeep Insurance Recovery 2.0
1/14
Confidential Copyright 2009 Wipro Ltd
ESIC
Pragati (Insurance)
Recovery
October 30, 2013 1
-
7/27/2019 Panchdeep Insurance Recovery 2.0
2/14
Confidential Copyright 2009 Wipro Ltd
Introduction
Recovery Recovery of Arrears
Employer Employer had defaulted payment towards Monthly Contribution.
Employer was marked as defaulter and necessary actions were undertaken.
After repeated reminders, if the employer continues to default in clearing the
arrears then Recovery Certificates are created. On receipt of Recovery
Certificates Recovery officer can initiate Certificate Proceedings against the
defaulting employer.
Employee/IP Employee or IP had received excess claims or received claims
beyond eligibility. Benefits branch will adjust the excess claims during future
claims by Employee or IP. In case Benefits branch is not able to adjust, then
Benefits Manager will issue recovery certificate against the IP/Employee. On
receipt of Recovery Certificates Recovery officer can initiate CertificateProceedings against the defaulting employee/IP.
-
7/27/2019 Panchdeep Insurance Recovery 2.0
3/14
Confidential Copyright 2009 Wipro Ltd
RecoveryTriggers
Recoveryagainst theEmployee/IP
Recoveryagainst theEmployer
MonthlyContribution
AOD/IR/TIR/VR/S
VR/Int. &
Damages
Recovery againstthe Employer
C-19, C-19(i), D-19
Excess Payments
Adjustments
Recovery againstthe Employee
B-19
Triggers
Revenue Branch
Creation of C-19 certificate
Creation of C-19(i) certificate
Creation of D-19 certificate
Benefit Branch
Creation of B-19 certificate
-
7/27/2019 Panchdeep Insurance Recovery 2.0
4/14
Confidential Copyright 2009 Wipro Ltd
Recovery Workflow
RecoveryCertificate
CP1CP2
CP3 CP4 CP5 CP6 CP7 CP8 CP9
CP10 CP12ACP11 CP12 CP15 CP24 CP26
Certificate Proceedings
PaymentIrrecoverable
Archive
Recovery Cert.
Recovery Certificate Marked to anotherRecovery Officer
15 daysnotice
Close Recovery
Cert.
10 Digit Recovery Certificate #(Running Number)
-
7/27/2019 Panchdeep Insurance Recovery 2.0
5/14
Confidential Copyright 2009 Wipro Ltd
Application Output
Retrieve the status of Certificate Proceedings
Track Recovery progress
Prioritise the Recovery process
Status update of Recovery certificate by Authorised
Officer and Legal Department which can notify the
Recovery officer to take actions suitably.
Recovery
Authorized Officer
(Revenue)
Creates Recovery
Certificate
C-19, C-19(i), D-19
Recovery
Retrieve asset list from Employer Registration module.
Add Assets to the employers which can be used to
create database of employer asset which can be utilised
for recovery of arrears. (Such assets information can be
gathered by Recovery Inspector or any ESIC official and
can be informed to Recovery team for update todatabase)
Attaches assets to recover dues.
Generate CP. Recovery officer to enter details in the CP
certificate and store CP within the system.
Update the status of CP.
Update the status of Recovery Certificates
Declare Irrecoverable to Recovery certificates
Recovery officer
ESIC Official
Authorized Officer
(Branch Officer)Creates Recovery
Certificate
B-19
-
7/27/2019 Panchdeep Insurance Recovery 2.0
6/14
Confidential Copyright 2009 Wipro Ltd
Exceptions to Normal Process
Employer / Employee/IP Employer can approach the Authorized officer(Revenue/Benefit as per the
case) and appeal against the Recovery certificate. Authorized officer can
Cancelor Holdthe Recovery Certificate.
If the Employer is unsatisfied with the Recovery Certificates can appeal to
High Court. High Court if issues the Stay order against the Recovery
progress then Recovery action will be put on hold till Court passes theorder.
Recovery Certificate against a DeadEmployer. Then recovery certificates
will be applicable to Legal Heir. Recovery officer to recover the amount
from the Legal Heir.
-
7/27/2019 Panchdeep Insurance Recovery 2.0
7/14Confidential Copyright 2009 Wipro Ltd
Recovery Exit Triggers
Irrecoverable
Recovery Officer tries his level best to recover the dues, but due to
various reasons the Recovery amount cannot be recovered. Reasons
can be employer/Employee/IP is bankrupt, employer/Employee/IP is
dead, whereabouts are not known. System provides the Recovery
officer to submit it to Authorized officer for approval with necessary
documents to support Recovery officer decision.
After approval the Recovery Certificates will be archived andinformation is sent to F&A to make necessary adjustments in Books.
Recovery Payment
Employer/IP/Employee makes the payment by cash, cheque or DD.
After F&A confirmation, the Recovery Certificate will be removed from
the system.
Recovery of Arrears as result of CP(Certificate Proceedings)
Amount received from Certificate Proceedings are adjusted against
the Recovery certificate.
Any other pending amount with ESIC against the defaulter is adjusted.
Remaining amount is returned to defaulter.
-
7/27/2019 Panchdeep Insurance Recovery 2.0
8/14Confidential Copyright 2009 Wipro Ltd
Process related Reports
C-19 Register
C-19(i) Register
D-19 Register
Certificate Control Register
Daily Collection Register
Irrecoverable Dues Register
Stayed Case Register
Cheques Forwarded Register
Recovery Collected
Cheques Dishonored Register
BIFR/AAIFR employers
Summons Register
Certificates Proceeding Register
45-G Notice Register
Monthly Progress Reports
-
7/27/2019 Panchdeep Insurance Recovery 2.0
9/14Confidential Copyright 2009 Wipro Ltd
Master Data Required
Employer List
Complete Details of C-19
Complete Details of C-19(i)
Complete Details of D-19
Status of various Certificate Proceedings taken towards Recovery
Certificates. For Ex:
Show cause notice Arrest Warrant issued
Number of movable property attached
Number of immovable property attached
Irrecoverable Dues Declared
Instalment facilities provided
BIFR/AAIFR
Non-BIFR/Non-AAIFR
-
7/27/2019 Panchdeep Insurance Recovery 2.0
10/14Confidential Copyright 2009 Wipro Ltd
Screens
-
7/27/2019 Panchdeep Insurance Recovery 2.0
11/14Confidential Copyright 2009 Wipro Ltd
Screens
-
7/27/2019 Panchdeep Insurance Recovery 2.0
12/14Confidential Copyright 2009 Wipro Ltd
Screens
-
7/27/2019 Panchdeep Insurance Recovery 2.0
13/14Confidential Copyright 2009 Wipro Ltd
Screens
-
7/27/2019 Panchdeep Insurance Recovery 2.0
14/14Confidential Copyright 2009 Wipro Ltd
Thank You
October 30, 2013 14