pan terra preso july 2008
DESCRIPTION
The difference between being on the Web and being Webbed In. Get the details.TRANSCRIPT
The Unified Communications SaaS Service Provider
04/10/23
NEXT GENERATION NEXT GENERATION UNIFIED COMMUNICATIONSUNIFIED COMMUNICATIONSSaaS SERVICE PROVIDERSaaS SERVICE PROVIDER
Partner Program Partner Program PresentationPresentation
OverviewOverview
What is PanTerra? A Unified Communications SaaS Service Provider.
Highly differentiated End-user Value Proposition
Pure Indirect Channel Go-to-market Strategy Rich Recurring Revenue Channel Program World Class Training, Support & Tools
2
04/10/23
2
PanTerra Networks Confidential
What is a Unified What is a Unified Communications SaaS Service Communications SaaS Service Provider?Provider?3
Telephone Service
PBX
Audio/Video Conferencing
Secure IM
Web Collaboration
ACD Call Center
Remote Desktop
Softphone
Intelligent Dialer
800/Fax
Telephone Service
PBX
Audio/Video Conferencing
Secure IM
Web Collaboration
ACD Call Center
Remote Desktop
Softphone
Intelligent Dialer
800/Fax
One Service Provider
One Application on Desktop
One Provisioning Service
One Administration
One Support
One Billing
One Contact
One Service Provider
One Application on Desktop
One Provisioning Service
One Administration
One Support
One Billing
One Contact
PanTerra WayUnified SaaS Services
Sept 07
3
PanTerra Networks Confidential
Old WayMany Platforms, Many Companies
Five9s
WebEx VOIP Reseller
Akonix (IM)
GoToMyPC
Target MarketTarget Market
Sept 07PanTerra Networks Confidential
4
Small and Medium Sized Businesses (SMBs)
Over 3M SMBs in US Typical Size: 10-200 ~ 60M Seats
Small and Medium Sized Businesses (SMBs)
Over 3M SMBs in US Typical Size: 10-200 ~ 60M Seats
Geographically Distributed
Enterprises (GDEs) Over 30,000 in US Avg # of Offices: 100 ~ 60M Seats
Geographically Distributed
Enterprises (GDEs) Over 30,000 in US Avg # of Offices: 100 ~ 60M Seats
SMB + GDE Market
>120M Seats in US Alone
SMB + GDE Market
>120M Seats in US Alone
Market OpportunityMarket Opportunity5
Sept 07
5
PanTerra Networks Confidential
Source: IntelliCom Analytics, IntelliCom Market Performance DashboardSM
-
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
18,000,000
20,000,000
2005 2006 2007 2008 2009 2010
Pure IP
Hybrid IP/TDM
TDM
Communication Platform Shipments – U.S. Market
User Seats Shipped
Pure IP
Hybrid IP/TDM
TDM
27%
40%
33%
14.3MTotal
39%
36%
25%
50%
34%
16%
57%
34%
9%
64%
29%
7%
67%
27%
6%
15.1M 15.4M 15.9M 16.6M 17.6M
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
Reven
ue (
Mil
lio
ns)
2004 2005 2006 2007 2008 2009 2010
Hosted VoIP
Hosted PBX Services Revenue Growth
U.S. Revenues Projected to Soar
“…hosted VoIP solutions are finding particular favor within SMB’s, as 70% indicate they would prefer a hosted VoIP solution to a premises-based.”
Yankee Group, December 2005
“…hosted VoIP solutions are finding particular favor within SMB’s, as 70% indicate they would prefer a hosted VoIP solution to a premises-based.”
Yankee Group, December 2005
“Small to medium businesses that account for the majority of the end users are likely to continue driving hosted IP Telephony deployments,”
Frost & Sullivan, Dec 2006
“Small to medium businesses that account for the majority of the end users are likely to continue driving hosted IP Telephony deployments,”
Frost & Sullivan, Dec 2006
“The global business VoIP services market will reach $18 billion per annum by 2010.”
Juniper Research, 2006
“The global business VoIP services market will reach $18 billion per annum by 2010.”
Juniper Research, 2006
Worksmart: Multi-Service SaaS Worksmart: Multi-Service SaaS PlatformPlatform
Sept 07PanTerra Networks Confidential
6
Public/PrivateInternet
Public/PrivateInternet
Public IMNetworksPublic IMNetworks
TelephoneNetworks
TelephoneNetworks
NetworkInterfaces
WebCollaboration
WebCollaboration
Virtual PBX/ACD
Virtual PBX/ACD
SecureIM Services
SecureIM Services
InternetServicesInternetServicesPSTN ServicesPSTN Services Real-time
BillingReal-time
Billing
Proprietary Worksmart Unified Services ArchitectureProprietary Worksmart Unified Services Architecture
Video ServicesVideo
ServicesValue-AddedSaaS Apps
Value-AddedSaaS Apps
SelfAdminSelf
AdminServiceMgmt
ServiceMgmtPanTerra Fault
Tolerant ScalableData Centers
CollaborationServices
Audio/Video Conferencing
Enhanced Mobile Communications
IP-based Telephony
800/FaxCommunications
Public/PrivateWi-Fi
Public/PrivateWi-Fi
EnhancedMobile Services
EnhancedMobile Services
AutoProvisioning
AutoProvisioning
PresenceManagement
PresenceManagement
Market SpecificSaaS Services
CellularNetworksCellular
Networks
SmartSuite Value PacksSmartSuite Value Packs7
Messenger*
$59.95/month
•Exchange Email•Smartfax•Unified Mailbox•Smartmobile IM/SMS•Federated IM Network
Messenger*
$59.95/month
•Exchange Email•Smartfax•Unified Mailbox•Smartmobile IM/SMS•Federated IM Network
Collaborator
$59.95/month
•Web Collaboration•Distant Sharing•Remote Desktop•Secure File Sharing•Federated IM Network
Collaborator
$59.95/month
•Web Collaboration•Distant Sharing•Remote Desktop•Secure File Sharing•Federated IM Network
Communicator
$59.95/month
•Virtual PBX•Voice Mail•Audio Conferencing•Smart Call Routing•Federated IM Network•Unlimited Minutes
Communicator
$59.95/month
•Virtual PBX•Voice Mail•Audio Conferencing•Smart Call Routing•Federated IM Network•Unlimited Minutes
Executive$89.95/month
Any or All:•Communicator•Collaborator•Messenger
Messenger*
$59.95/month
•Exchange Email•Smartfax•Unified Mailbox•Smartmobile IM/SMS•Federated IM Network
Messenger*
$59.95/month
•Exchange Email•Smartfax•Unified Mailbox•Smartmobile IM/SMS•Federated IM Network
Collaborator
$59.95/month
•Web Collaboration•Distant Sharing•Remote Desktop•Secure File Sharing•Federated IM Network
Collaborator
$59.95/month
•Web Collaboration•Distant Sharing•Remote Desktop•Secure File Sharing•Federated IM Network
Communicator
$59.95/month
•Virtual PBX•Voice Mail•Audio Conferencing•Smart Call Routing•Federated IM Network•Unlimited Minutes
Communicator
$59.95/month
•Virtual PBX•Voice Mail•Audio Conferencing•Smart Call Routing•Federated IM Network•Unlimited Minutes
Power$149.95/month
•Any or All:•Call Center•Communicator•Collaborator•Messenger
Communicator
$59.95/month•Business Voice•1 DID•Voice Mail•Auto-attendant•Unlimited Audio Conf•Secure IM•Softphone/Op Console•10% Common Seat•Unlimited in/out
Communicator
$59.95/month•Business Voice•1 DID•Voice Mail•Auto-attendant•Unlimited Audio Conf•Secure IM•Softphone/Op Console•10% Common Seat•Unlimited in/out
Collaborator
$59.95/month
•Web Conf•Desktop Sharing•Remote Desktop•Secure IM•Unlimited Audio Conf
Collaborator
$59.95/month
•Web Conf•Desktop Sharing•Remote Desktop•Secure IM•Unlimited Audio Conf
Messenger*$59.95/month
•Exchange Email•Voice Mail•Smartfax•Unified Mailbox•Secure IM/SMS
Messenger*$59.95/month
•Exchange Email•Voice Mail•Smartfax•Unified Mailbox•Secure IM/SMS
Call Center$99.95/month
•Business voice•Auto-attendant•Voicemail•1 DID•SmartACD•Smartcast (MOU)•Secure IM•Operator Console/Softphone•ACD live monitoring•10 call queuing•Unlimited in/out
Call Center$99.95/month
•Business voice•Auto-attendant•Voicemail•1 DID•SmartACD•Smartcast (MOU)•Secure IM•Operator Console/Softphone•ACD live monitoring•10 call queuing•Unlimited in/out
Element$39.95/month
•Business Voice•Voice Mail•Secure IM•Unlimited in/out•1 DID
Element$39.95/month
•Business Voice•Voice Mail•Secure IM•Unlimited in/out•1 DID
Customer Acquisition StrategyCustomer Acquisition Strategy
Sept 07PanTerra Networks Confidential
8
Mix and Match Services/Suites
Any Service Might be Key Service
Service Upgrade is Easy
Future-Proof Communications
Mix and Match Services/Suites
Any Service Might be Key Service
Service Upgrade is Easy
Future-Proof Communications
One VendorOne Support
One Administration
One ProvisioningOne Bill
One Contact
One VendorOne Support
One Administration
One ProvisioningOne Bill
One Contact
Broader Customer Acquisition
Higher ARPU Lower Churn
Broader Customer Acquisition
Higher ARPU Lower Churn
THANK YOUTHANK YOUJAMES VOGLERJAMES VOGLER314-604-6649314-604-6649
The Network IS the Service
www.panterranetworks.com